Enjoy peace of mind
- It's Secure
- It' Easy
- It's Responsible
During the purchase process, Foxway carries out a professional data deletion for all devices.
This deletion process actually deletes all personal data that you have stored on the device memory. The operating system is completely reloaded once, so that no data remnants can remain. Foxway uses both national and international procedures from the world market leaders in the data erasure process for electronic devices.
Don't worry about data transfer…
Xiaomi's MIUI system provides a seamless way to transfer your data from your old device at the time you first power on the new device.
After the old device is ready for recycling…
Our trade-in partner Foxway is highly professional about taking care of the old device. Your data will be securely wiped at the time that the device is received.
By selling your used device, you support the sustainable circular economy and give your device a second life.
Foxway refurbishes these devices and puts them back into circulation. In addition to professional data erasure, this means that smartphones, tablets, etc. are repaired and upgraded. This saves energy and many resources that would be used in the manufacture of new devices at the expense of the environment.
Frequently Asked
How do I know if my mobile device qualified?
We accept all conditions of the mobile devices – from fully working to no power devices. If your device cannot be found by the name or IMEI, then it is not eligible for trade-in.
How does it Work?
Search for your mobile devices and add them to the cart, just like you would when shopping online. You then create an order and post your mobile devices to Foxway. On receipt of your mobile device(s), payment is issued by bank transfer by Foxway.
What happens to my mobile device?
Recycled mobile devices are sold and re-used in developing countries. In many of these countries, fixed landlines can be expensive or simply not available. Second hand mobiles are an affordable and sustainable means of communication that help businesses to run more efficiently and families to stay in touch more easily.
How do I find out the estimated value of my mobile device?
Use the search box on the webpage to find Your device either by start typing the name or entering IMEI or serial number. Then answer the simple questions and the estimated value of the device is displayed.
How is the estimated value corresponding to the sales evaluation of my old smart phone calculated?
The estimated value depends on the model and the status of the device. The estimated valuation is provided by Foxway.
Can I cancel the delivery of trade-in device?
No. Once the device is shipped, you cannot cancel the process uncless both parties cannot make agree upon the valuation of the device.
How do I know if my mobile device qualified?
We accept all conditions of the mobile devices – from fully working to no power devices. If your device cannot be found by the name or IMEI, then it is not eligible for trade-in.
Any question?
For any issue related to purchase and after-sales issue
Please click here for help
For any issue related to trade-in price, progress, and change in IBAN number
Hotline: 0800 021 1888 (Monday ~Friday 9:00-18:00)
E-Mail: service.uk@support.mi.com