Home/Support/FAQ/

Why is the Redmi Buds 6 Play unable to connect via Bluetooth when using it without charging for the first time?

/

Why is the Redmi Buds 6 Play unable to connect via Bluetooth when using it without charging for the first time?

1. When using the earbuds for the first time, it is necessary to remove the protective film at the bottom of the charging copper pillar to avoid affecting the communication of the earbuds;
2. Check if any foreign objects are blocking the charging copper pillar at the bottom of the earbuds to avoid any impact on communication caused by foreign objects;
3. Make sure the earbuds are fully charged before attempting to pair them.