Why does the Xiaomi Home/Mi Home APP show the Xiaomi Robot Vacuum S20+ is offline?
The reasons for this issue are shown below:
1. The robot is in a powered-off state, so the APP cannot connect to it;
2. The robot's online and offline status changes depending on the network signal strength at its location. If the signal is weak or unstable, the robot will appear offline;
3. The home Wi-Fi is not working.
The solutions are shown below:
1. Check if the robot is powered off. If it is, press and hold the power button to turn it on;
2. Offline status during normal operation will not affect the robot's cleaning. Once the network signal improves, the robot will automatically return to online status;
3. Add or reset the robot's network, choosing a router network that is closer to the robot;
4. Check if the home Wi-Fi is working correctly.
1. The robot is in a powered-off state, so the APP cannot connect to it;
2. The robot's online and offline status changes depending on the network signal strength at its location. If the signal is weak or unstable, the robot will appear offline;
3. The home Wi-Fi is not working.
The solutions are shown below:
1. Check if the robot is powered off. If it is, press and hold the power button to turn it on;
2. Offline status during normal operation will not affect the robot's cleaning. Once the network signal improves, the robot will automatically return to online status;
3. Add or reset the robot's network, choosing a router network that is closer to the robot;
4. Check if the home Wi-Fi is working correctly.
Does it help?
Yes
No