If the Xiaomi Smart Band cannot be charged or turned on, please refer to the following steps:
1. For the first use, you need to connect the charging cable to activate and turn on the device;
2. The band will be powered off due to exhaustion. You need to charge for about 5 minutes before you can turn it on and use it;
3. It is recommended to use the standard charging cable for charging;
4. If you use a mobile power bank to charge, you need to replace the standard USB adapter for charging;
5. Check whether the metal contacts of the band and the metal contacts of the charging cable are stained. You can try to wipe them with a paper towel to ensure that there is no poor contact between the band and the charging cable;
6. Check whether the charging cable and the band are plugged in reverse, and try to plug and unplug them repeatedly;
7. Whether the charging adapter is normal, you can try to replace other adapters to connect the band charging cable for charging;
8. If there is a spare charging cable (or a charging cable of the same band), you can try to replace a charging cable;
9. Whether the charging environment temperature is low, it is recommended to charge in an environment above 10℃;
10. If the band is connected to the charger for a long time without response, it is recommended that you apply for after-sales processing.