Home/Support/FAQ/

Mi 360° Camera (1080p) FAQ

/

Mi 360° Camera (1080p) FAQ

Specification
Product model Mi 360° Camera (1080p)
Specifications Model: MJSXJ10CM Aperture: F2.1
Resolution: 1920x1080
Expandable memory: Micro SD card (up to 32 GB)
Working temperature: -10℃40℃
Wireless connectivity: Wi-Fi IEEE 802.11b/g/n, 2.4 GHz
Net weight: 254g
Power input: 5V/2A
Angle of view: 110°
Dimensions: 108×75×75mm
Compatible with: Android 4.4, iOS 9.0 and above
Package contents Mi 360° Camera (1080p) Charging cable ×1 Wall mounting kit ×1 User manual ×1 Warranty notice ×1

 

Use Introduction
1.Q: Mi 360° Camera (1080p) use introduction
A: 1.MI 360° Camera (1080p) is a dual-axis camera, which can directly control the camera rotation from top to bottom and left to right in Mi Home APP without manual operation of rotation.
2.MI 360° Camera (1080p) records sound for monitoring images and videos when the device rotates the cradle head.

2.Q: What is the power supply mode of MI 360° Camera (1080p)
A: 5V1A adapter power supply, in order to ensure normal power use, be sure to use the original adapter.

3.Q: What are the installation methods of Mi 360° Camera (1080p)
A: The camera is pre-installed with the rotation base and can be placed on a table, window, ceiling, or wall.

4.Q: How to turn on Mi 360° Camera (1080p)
A: Plug the camera power cord into the Micro-USB power jack at the back of the camera and the camera will start automatically.
 
1. The orange light flashing indicates successful boot. If the indicator light doesn't flash orange, hold down the reset button to restart.
2. Do not twist the head of the camera after startup and force it to rotate. If the lens positioning is not accurate, it can be calibrated through Mi Home APP.

5.Q: What are the status indicators of Mi 360° Camera (1080p)
A: 1. Blue light is always on: the connection is successful/the state is normal;
2. Blue light flashes: indicates abnormal network;
3. Orange light flashes quickly: waiting for connection;
4. Orange light flashes slowly: the equipment is being upgraded.

6.Q: How does Mi 360° Camera (1080p) install Micro SD
A: Power camera down, adjust the lens to the uplooking position, exposing the micro SD card slot. Insert the contact side of the micro SD card face down into the card slot.
 

7.Q: What type of Micro SD card should Mi 360° Camera (1080p) use
A: Please use a micro SD card from a regular manufacturer, preferably a special card for security and monitoring. SD card supports the maximum capacity of 32GB, 32GB memory card only supports FAT32 format, and it is recommended that the memory card read and write speed is not lower than U1/Class10.

8.Q: How does Mi 360° Camera (1080p) restore factory settings
A: When changing the connection network of the camera or the APP account of Mi Home, insert the reset hole of the camera with the card pin and press about 5S to restore the camera to the factory setting, and then reconnect the APP.
 
Note: Restoring factory Settings will not delete the contents of the micro SD card.

9.Q: Can Mi 360° Camera (1080p) rotate 360°
A: No, it can't. MI 360° Camera (1080p) supports 360° panoramic view, only the lens can be rotated to shoot the view of 360°, the body can't be rotated to 360°.

10.Q: Does MI 360° Camera (1080p) support NAS transfer?
A: Yes. The premise of using NAS transfer is to insert the camera into the memory card, and the memory card serves as a transfer tool to transfer the video to the NAS storage device.

11.Q: Where to check the SN number of Mi 360° Camera (1080p)
 A: 1. Package
 
There will be SN barcode on the back of the package. SN number can be checked here.

2. Camera bottom

 

12.Q: What about the lens of Mi 360° Camera (1080p)
A: 1. MI 360° Camera (1080p) adopts 2 MP lens with a resolution of 1080p (1920×1080);
2. F2.1 aperture lens, can capture more picture details.

13.Q: Can Mi 360° Camera (1080p) be installed outdoor
A: MI 360° Camera (1080p) is an indoor Camera with no waterproof function. If placed in the outdoor use, water can damage the camera on a rainy day.

14.Q: Does MI 360° Camera (1080p) support two-way voice calling
A: Yes.MI 360° Camera (1080p) has a built-in microphone and supports two-way voice calling.

15.Q: Does MI 360° Camera (1080p) support Bluetooth gateway function
A: No.

16.Q: Does MI 360° Camera (1080p) support continuously shooting video to the memory card when the network is off?
A: Supported. When the network is cut off but the power is on. It can record video to the memory card continuously. If the device has been successfully connected to the Internet before.

17.Q: Can i view the monitoring picture when using data flow outside?
A: When using Mi Home APP to view the camera monitoring picture, as long as the camera is normally connected to WiFi, the phone can still see the monitoring picture.

18.Q: Does MI 360° Camera (1080p) support access to Home Kit
A: No.