Xiaomi Electric Scooter 4 Go FAQ
Common problem
1. What are the main parameters of Xiaomi electric scooter 4 Go?
A: The main parameters are as follows :
2.Q: How to assemble Xiaomi electric scooter 4 Go?
A: Lift the standpipe up and open quick release clip; align the standpipe with groove and install it on front fork assy; when spring button pops out, secure the quick release clip firmly
Spring Button
3. Q: Does Xiaomi Electric Scooter 4 Go have turn signals?
A: Only XiaoXiaomi Electric Scooter 4 Go -Italian version has turn signals.
Press "←" (turn left) or "→" (turn right) button on turn signal to switch, the turn signal light will be on and flashing, and the turn signal light will be off after pressing the button again.
4. Q: Does the Xiaomi Electric Scooter 4 Go have combination lock?
A: Only 4 Go France version have combination lock.
5. Q: Does Xiaomi Electric Scooter 4 Go have to be activated before it can be used?
A: Yes, have to been activated before using. Or the speed limit will be 10 km /h. And there will be a buzzer prompt after booting.
Note: The QR code on dashboard is used to activate, please keep it well. Watch the tutorial for activating the scooter for beginners, do not quit until you complete the tutorial, otherwise, the activation will fail.
6. Q: What type of tires does Xiaomi Electric Scooter 4? What is the size?
A: The type of tire is radial hollow rubber tire, no need to be inflated; the size 8.1 inches.
7. Q: Where can I find the charger and user manual after unpacking the new Xiaomi Electric Scooter 4 Go?
A: The charger and user manual are in the accessories slot on the rear wheel support.
8. Q: What information can be displayed on the dashboard for Xiaomi Electric Scooter 4 Go?
A: The dashboard can display the speed, speed mode, power, temperature warning, fault prompt, headlight switch indication, turn signal indicator, etc.
①Digital display: can display speed, power, fault code (red)
②Bluetooth Display: When this icon lights up, it means the scooter has been successfully connected to the mobile device.
③Temperature Warning: When the ambient temperature is lower than -10°C or higher than 45°C, the temperature warning icon will flash on the instrument panel.
④Left turn signal indicator icon: When the left turn signal light is on, the left turn signal indicator icon flashes.
⑤Power button: Short press to power on , long press for 3 seconds to power off. In the power-on state, click to turn on/off the front light and tail light; double-click to switch the speed mode.
⑥Speed Mode: There are three optional modes: Pedestrian Mode, Standard Mode and Sports Mode.
⑦Lock icon: When the lock icon lights up, it means the scooter is locked. It can be unlocked in Mi Home APP .
⑧Fault display: When the wrench icon is red, it means the scooter needs service.
⑨Right turn signal indicator icon: When the right turn signal light is on, the right turn signal indicator icon flashes.
⑩Power display: There are five grids in total, and each grid represents about 20 % of the power.
9. Q: How to ride Xiaomi Electric Scooter 4 Go?
A: Please wear protective gear before riding. First stand on one foot on the pedal of the car, push the other foot back on the ground, and slide at a speed of ≥ 5km/h . At the same time, press the finger switch to start the accelerator to accelerate. It is recommended to drive at a constant speed when riding, and do not accelerate suddenly. Release the shifter and squeeze the brake lever to apply the brakes.
10. Q: What are the requirements for the riders of the Xiaomi Electric Scooter 4 Go?
A: The Xiaomi Electric Scooter 4 Go is suitable forages 16-50, height 120-200cm, and maximum load of ≤ 90kg . Do not ride after drinking alcohol or taking drugs that may impair judgment.
11. Q: How to turn on and off the headlights and taillights of the Xiaomi Electric Scooter 4 Go?
A: In the power-on state, click the power button once to turn on/off the headlights and taillights.
12. Q: What is the waterproof level of the Xiaomi Electric Scooter 4 Go? Can it ride in rain or snow?
A: The waterproof level of the Xiaomi Electric Scooter 4 Go is IP X 4. Outdoor riding on rainy days is prohibited. For your personal safety, outdoor riding is not recommended in snow or other bad weather.
13. Q: How does Xiaomi Electric Scooter 4 Go use the energy recovery function?
A: You can adjust the energy recovery function by connecting to the Mi home APP. The energy recovery intensity is weak by default, and the three energy recovery intensities are weak, medium, and strong. Click " More " in the upper right corner of the APP main page → enter the "More" setting page → click "Energy Recovery Strength" .
14. Q: What type of battery does the Xiaomi Electric Scooter 4 Go use? How to maintain it?
A: The Xiaomi Electric Scooter 4 GO uses a lithium -ion battery. In daily use, please try to avoid recharging when the battery is completely exhausted. Try to recharge it as you use it, which can greatly extend the service life of the battery. if used in an environment below 0 °C, the battery life and performance will decrease. Under typical conditions, such as -10 °C environment, the cruising range may only be half or lower than that at normal temperature.
If the scooter is not used for more than 30 days, please charge the battery to about 80% or more and store it in a cool and dry place; please charge it once every 1 -2 months to prolong the battery life.
Note: If the battery is not charged in time, it is likely to cause damage to the battery due to over-discharge. This damage is irreparable. The damage caused by not charging for a long time will make it impossible to charge again, and the free warranty cannot be enjoyed.
15. Q: How many riding modes does Xiaomi Electric Scooter 4 GO have? How to switch modes?
A: There are three riding modes, namely:
Pedestrian mode: the top speed is about 6 km/h.
standard mode D: the top speed is about 15 km/h.
sports mode S: the top speed is about 20 km/h.
Switch mode: In the power-on state, double-click the switch button to switch modes , which can be viewed through the dashboard.
16. Q: How to charge Xiaomi electric scooter 4 Go first time?
A: The position of the charging port on the left inclined tube above the car body:
1.Open the rubber stopper;
2.connecting the charging cable and the charging interface of the car body, connect the plug of the charger and the power supply;
3. When the scooter is fully charged, the LED indicator light on the charger changes from red to green. At this time, take off the charger and fasten the rubber plug ;
17. Q: Is the Xiaomi Electric Scooter 4 Go and Xiaomi Electric Scooter 4 Pro chargers compatible? what differences are there?
A: Not universal; the connection between the 4 GO charger and the car body is a plug- in charging port, and the connection between the 4 Pro charger and the car body is a magnetic charging port. There are differences in the charging ports and cannot be used universally.
18. Q: How to inflate the Xiaomi Electric Scooter 4 GO , and how much tire pressure should be charged?
A: Xiaomi electric scooter 4 GO is a radial hollow rubber tire, which does not need to be inflated.
19. Q: How to adjust the brake tightness of the Xiaomi Electric Scooter 4 GO ?
A: the brake tightness by adjusting the screw on the drum brake that fixes the position of the brake line. Pulling the brake line outward and then fixing the screw is to tighten the brake ; sending the brake line inward and then fixing the screw is to loosen the brake ;
20. Q: What is the problem with the Xiaomi Electric Scooter 4 GO not being able to charge?
A: There may be the following reasons:
1) Battery over-discharge: If the vehicle has not been used or charged for a long time, the battery may be over-discharged. You need to connect the charger and try to charge and activate it. If it cannot be activated, it means that the over-discharge is serious and needs to be repaired.
2) Charger failure: Plug the charger into the power supply without connecting it to the car body, observe the indicator light of the charger, if it is off or the red light is on (normally the green light is on), it means that the charger is faulty and needs to be replaced with a new charger;
21. Q: What is the problem with the Xiaomi Electric Scooter 4 GO that cannot be turned on?
A: There may be the following reasons:
1） Controller failure.
2） The battery enters sleep mode and can be charged for seconds to activate the battery.
3） The battery is seriously over-discharged or caused by other faults, and it needs to be repaired.
22. Q: How to judge the alarm code of Xiaomi Electric Scooter 4 GO ?
A: When the flashing red wrench icon appears on the instrument panel, it means that the scooter has a breakdown. When the scooter breaks down, the speedometer will display a fault error code.
23. Q: Can I use my fingernail to press the spring button when disassembling the stem of Xiaomi Electric Scooter 4 GO ?
A: No, there is a risk of breaking the nails, it is recommended to use fingers to press.
24. Q: Xiaomi electric Scooter 4 GO has a phenomenon that there is a deviation between the time when the meter is fully charged and the time when the charger turns green, how to solve it?
A: The first charging of the vehicle and the charger requires a calibration process. There may be a deviation between the time when the meter is fully charged and the time when the charger turns green. After a full charge (the charger turns green) and discharge, it will return to normal
1. What are the main parameters of Xiaomi electric scooter 4 Go?
A: The main parameters are as follows :
| Speed limit | 20km /h |
| Battery life | about 18km |
| Maximum gradeability | about 10 % |
| Maximum load | 90kg |
| Motor rated power | 250 W |
| Motor maximum power | 450 W |
| Battery rated energy | 165 Wh |
| Charger input voltage | 100-240V |
| Machine protection level | IPX 4 |
A: Lift the standpipe up and open quick release clip; align the standpipe with groove and install it on front fork assy; when spring button pops out, secure the quick release clip firmly
Spring Button
3. Q: Does Xiaomi Electric Scooter 4 Go have turn signals?
A: Only XiaoXiaomi Electric Scooter 4 Go -Italian version has turn signals.
Press "←" (turn left) or "→" (turn right) button on turn signal to switch, the turn signal light will be on and flashing, and the turn signal light will be off after pressing the button again.
4. Q: Does the Xiaomi Electric Scooter 4 Go have combination lock?
A: Only 4 Go France version have combination lock.
5. Q: Does Xiaomi Electric Scooter 4 Go have to be activated before it can be used?
A: Yes, have to been activated before using. Or the speed limit will be 10 km /h. And there will be a buzzer prompt after booting.
Note: The QR code on dashboard is used to activate, please keep it well. Watch the tutorial for activating the scooter for beginners, do not quit until you complete the tutorial, otherwise, the activation will fail.
6. Q: What type of tires does Xiaomi Electric Scooter 4? What is the size?
A: The type of tire is radial hollow rubber tire, no need to be inflated; the size 8.1 inches.
7. Q: Where can I find the charger and user manual after unpacking the new Xiaomi Electric Scooter 4 Go?
A: The charger and user manual are in the accessories slot on the rear wheel support.
8. Q: What information can be displayed on the dashboard for Xiaomi Electric Scooter 4 Go?
A: The dashboard can display the speed, speed mode, power, temperature warning, fault prompt, headlight switch indication, turn signal indicator, etc.
①Digital display: can display speed, power, fault code (red)
②Bluetooth Display: When this icon lights up, it means the scooter has been successfully connected to the mobile device.
③Temperature Warning: When the ambient temperature is lower than -10°C or higher than 45°C, the temperature warning icon will flash on the instrument panel.
④Left turn signal indicator icon: When the left turn signal light is on, the left turn signal indicator icon flashes.
⑤Power button: Short press to power on , long press for 3 seconds to power off. In the power-on state, click to turn on/off the front light and tail light; double-click to switch the speed mode.
⑥Speed Mode: There are three optional modes: Pedestrian Mode, Standard Mode and Sports Mode.
⑦Lock icon: When the lock icon lights up, it means the scooter is locked. It can be unlocked in Mi Home APP .
⑧Fault display: When the wrench icon is red, it means the scooter needs service.
⑨Right turn signal indicator icon: When the right turn signal light is on, the right turn signal indicator icon flashes.
⑩Power display: There are five grids in total, and each grid represents about 20 % of the power.
9. Q: How to ride Xiaomi Electric Scooter 4 Go?
A: Please wear protective gear before riding. First stand on one foot on the pedal of the car, push the other foot back on the ground, and slide at a speed of ≥ 5km/h . At the same time, press the finger switch to start the accelerator to accelerate. It is recommended to drive at a constant speed when riding, and do not accelerate suddenly. Release the shifter and squeeze the brake lever to apply the brakes.
10. Q: What are the requirements for the riders of the Xiaomi Electric Scooter 4 Go?
A: The Xiaomi Electric Scooter 4 Go is suitable forages 16-50, height 120-200cm, and maximum load of ≤ 90kg . Do not ride after drinking alcohol or taking drugs that may impair judgment.
11. Q: How to turn on and off the headlights and taillights of the Xiaomi Electric Scooter 4 Go?
A: In the power-on state, click the power button once to turn on/off the headlights and taillights.
12. Q: What is the waterproof level of the Xiaomi Electric Scooter 4 Go? Can it ride in rain or snow?
A: The waterproof level of the Xiaomi Electric Scooter 4 Go is IP X 4. Outdoor riding on rainy days is prohibited. For your personal safety, outdoor riding is not recommended in snow or other bad weather.
13. Q: How does Xiaomi Electric Scooter 4 Go use the energy recovery function?
A: You can adjust the energy recovery function by connecting to the Mi home APP. The energy recovery intensity is weak by default, and the three energy recovery intensities are weak, medium, and strong. Click " More " in the upper right corner of the APP main page → enter the "More" setting page → click "Energy Recovery Strength" .
14. Q: What type of battery does the Xiaomi Electric Scooter 4 Go use? How to maintain it?
A: The Xiaomi Electric Scooter 4 GO uses a lithium -ion battery. In daily use, please try to avoid recharging when the battery is completely exhausted. Try to recharge it as you use it, which can greatly extend the service life of the battery. if used in an environment below 0 °C, the battery life and performance will decrease. Under typical conditions, such as -10 °C environment, the cruising range may only be half or lower than that at normal temperature.
If the scooter is not used for more than 30 days, please charge the battery to about 80% or more and store it in a cool and dry place; please charge it once every 1 -2 months to prolong the battery life.
Note: If the battery is not charged in time, it is likely to cause damage to the battery due to over-discharge. This damage is irreparable. The damage caused by not charging for a long time will make it impossible to charge again, and the free warranty cannot be enjoyed.
15. Q: How many riding modes does Xiaomi Electric Scooter 4 GO have? How to switch modes?
A: There are three riding modes, namely:
Pedestrian mode: the top speed is about 6 km/h.
standard mode D: the top speed is about 15 km/h.
sports mode S: the top speed is about 20 km/h.
Switch mode: In the power-on state, double-click the switch button to switch modes , which can be viewed through the dashboard.
16. Q: How to charge Xiaomi electric scooter 4 Go first time?
A: The position of the charging port on the left inclined tube above the car body:
1.Open the rubber stopper;
2.connecting the charging cable and the charging interface of the car body, connect the plug of the charger and the power supply;
3. When the scooter is fully charged, the LED indicator light on the charger changes from red to green. At this time, take off the charger and fasten the rubber plug ;
17. Q: Is the Xiaomi Electric Scooter 4 Go and Xiaomi Electric Scooter 4 Pro chargers compatible? what differences are there?
A: Not universal; the connection between the 4 GO charger and the car body is a plug- in charging port, and the connection between the 4 Pro charger and the car body is a magnetic charging port. There are differences in the charging ports and cannot be used universally.
18. Q: How to inflate the Xiaomi Electric Scooter 4 GO , and how much tire pressure should be charged?
A: Xiaomi electric scooter 4 GO is a radial hollow rubber tire, which does not need to be inflated.
19. Q: How to adjust the brake tightness of the Xiaomi Electric Scooter 4 GO ?
A: the brake tightness by adjusting the screw on the drum brake that fixes the position of the brake line. Pulling the brake line outward and then fixing the screw is to tighten the brake ; sending the brake line inward and then fixing the screw is to loosen the brake ;
20. Q: What is the problem with the Xiaomi Electric Scooter 4 GO not being able to charge?
A: There may be the following reasons:
1) Battery over-discharge: If the vehicle has not been used or charged for a long time, the battery may be over-discharged. You need to connect the charger and try to charge and activate it. If it cannot be activated, it means that the over-discharge is serious and needs to be repaired.
2) Charger failure: Plug the charger into the power supply without connecting it to the car body, observe the indicator light of the charger, if it is off or the red light is on (normally the green light is on), it means that the charger is faulty and needs to be replaced with a new charger;
21. Q: What is the problem with the Xiaomi Electric Scooter 4 GO that cannot be turned on?
A: There may be the following reasons:
1） Controller failure.
2） The battery enters sleep mode and can be charged for seconds to activate the battery.
3） The battery is seriously over-discharged or caused by other faults, and it needs to be repaired.
22. Q: How to judge the alarm code of Xiaomi Electric Scooter 4 GO ?
A: When the flashing red wrench icon appears on the instrument panel, it means that the scooter has a breakdown. When the scooter breaks down, the speedometer will display a fault error code.
23. Q: Can I use my fingernail to press the spring button when disassembling the stem of Xiaomi Electric Scooter 4 GO ?
A: No, there is a risk of breaking the nails, it is recommended to use fingers to press.
24. Q: Xiaomi electric Scooter 4 GO has a phenomenon that there is a deviation between the time when the meter is fully charged and the time when the charger turns green, how to solve it?
A: The first charging of the vehicle and the charger requires a calibration process. There may be a deviation between the time when the meter is fully charged and the time when the charger turns green. After a full charge (the charger turns green) and discharge, it will return to normal
Does it help?
Yes
No