Xiaomi Truclean W10 Pro Wet Dry Vacuum FAQ
Product introduction and use
90° adjustable angle for easy cleaning
Large hassle-free roller brush design
Innovative vacuum head design for corners and edges
Up to 35 mins of use on a single charge
Intelligent dirt detection to adjust cleaning power automatically
2. Q：How to install Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：
1、Install the handle
Insert the handle vertically into the scrubber and hear a "click" sound, which means the installation is successful.
Note: After installation, please confirm here that the handle is installed stably and not loose.
2、Dock installation
（1）Install the power cord: Insert the power cord into the bottom port of the dock, and the excess power cord can be wrapped around for storage.
（2）Install the fixed buckle: Install the fixed buckle in the installation groove on either side of the bottom of the dock.
（3）Install the Basket: Install the Basket on the fixing clip.
（4）Storage accessories: Cleaning brushes, roller brushes, and filter elements can be stored in the Basket.
Tip: spare roller brush cloth and filter element need to be purchased separately.
3、Place the dock.
Please place the dock flat and connect the Power adapter.
Tip: Do not place near heat sources or in humid areas (such as radiators, kitchens, bathrooms).
4、Main unit charging.
After the dock is powered on, align the charging pole piece at the bottom of the scrubber brush with the charging pole piece of the dock, and hear the voice
The prompt "charging" indicates that it has entered the charging state.
Tips:
• Fully charge the battery before first use and after each use. The charging time is approximately 5 hours.
• The temperature of the battery is high after continuous use in the power mode, and the charging may increase the charging time or the battery will not increase for a short time.
It is a normal phenomenon for a long time. It is recommended to let the main unit cool before charging.
Automatic mode: 70W (fan power)
Water absorption mode: 60W (fan power)
High-power mode: 120W (fan power)
Rated power of the whole machine: 200W
4. Q：What is the function of the buttons of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： (1) On/Off button: Short press to turn on/off the Main unit.
(2) Gear switch button: short press to cycle switch: Automatic mode-Water absorption mode-High-power mode.
(3) Self-cleaning button: When the power of the Main unit is ≥ 10%, short press to start/stop self-cleaning.
(4) Voice switch button: short press to turn on/off the voice broadcast.
5. Q：What ground scenarios is the Xiaomi Truclean W10 Pro Wet Dry Vacuum suitable for?
A：
(1) Xiaomi Truclean W10 Pro Wet Dry Vacuum is suitable for use on hard floors such as floors, tiles, and marble.
(2) 180° flat lay, suitable for cleaning the lower part of the bottom of the furniture.
Notice:
Do not use on fabric surfaces such as carpets, blankets, etc.
Do not tip the scrubber forward or shake it vigorously to prevent sewage from flowing out.
Do not twist the fuselage left and right when lying down for cleaning, so as to avoid the floor brushes being lifted or the sewage flowing out.
6. Q：What cleaning scenarios is Xiaomi Truclean W10 Pro Wet Dry Vacuum suitable for?
A：
(1) Dual wet and dry cleaning: Both dry and wet garbage can be cleaned.
(2) Integrated suction and mopping: sweeping + mopping at one time.
(3) Self-cleaning: The roller brush finishes self-cleaning, avoid hand washing.
7. Q：Does Xiaomi Truclean W10 Pro Wet Dry Vacuum support both wet and dry use?
A：Yes, Xiaomi Truclean W10 Pro Wet Dry Vacuum can clean both wet and dry garbage, sweeping + mopping + washing at one time.
(2) Open the water tank plug of the Clean water tank, slowly pour an appropriate amount of water, and cover the water filling port. Then put the Clean water tank back into the Main unit and hear a "click" to indicate it is in place.
Note: Do not add hot water or disinfection products to avoid damage to the product and related components.
9. Q：How does the Intelligent dirt detection of Xiaomi Truclean W10 Pro Wet Dry Vacuum work?
A： About the position where the floor brush is connected to the fuselage, on the sewage recycling pipeline; the infrared sensor, transmitting and receiving, detects the transmittance.
10. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum detect the level of dirt on the floor?
A：The main unit detects the degree of dirt on the ground in real time through the built-in sensor, adjusts the water volume and suction force in real time, and washes with heavy dirt and light dirt.
11. Q：How to clean the dirty water tank of the Main unit?
A： (1) Press the dirty water tank release button and pull out the dirty water tank at the same time.
(2) Hold the lower end of the dirty water tank, press the release button of the Liquid waste tank, take out the Liquid waste tank upwards, and pour out the solid waste and waste water respectively.
（3）Flush the dirty water tank and Liquid waste tank until it is clean.
Tips:
A cleaning brush can be used to assist in cleaning.
The water-filled sensor should be cleaned frequently to avoid sticking stains affecting the detection accuracy.
（4）Install the Liquid waste tank, then install the dirty water tank back to the Main unit, and a "click" sound indicates that the installation is in place.
12. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the main unit floor brush?
A：
(2)Rotate the roller brush lock counterclockwise to the unlocked state, and pull out the roller brush.
（3）Rotate the handle of the cleaning brush and remove the cutter. Use a cutter to cut through the hairs that wrap around the brush.
（4）Rinse the roller brush cover and roller brush with tap water until they are clean, and then put them in the Basket to dry naturally to avoid odor.
Tip: Do not expose the roller brush to the sun.
（5）Use a dry rag or paper towel to clean the adhering hair, dirt and foreign matter blocked at the suction port.
Tips:
• Do not rinse the brush body.
• Just after using the machine, do not touch the gear box to prevent high temperature burns.
(6) Reinstall the roller brush and roller brush cover in sequence. When replacing the roller brush cover, align the catch and hear a "click" to indicate it is in place.
Use problem
1. Q：How to solve the false alarm of roller brush winding on Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：
(1) Confirm whether the roller brush cover is stepped on when the machine is running on the ground and the main unit is upright by stepping on the ground brush. In this case, the roller brush may be accidentally touched.
(2) Confirm whether there is hair entanglement or accumulation in the gap between the left and right edges of the roller brush. If so, please clean it up in time
(3) Confirm whether there is accumulated hair or other dirt in the contact gap between the main unit roller brush and the scraper. If so, please clean it up in time
2. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the water vapor separator?
A：
Remove the dirty water tank and use a dry cloth or paper towel to clean the dust and other contaminations adhering to the water vapor separator
3. Q：How to clean the filter element?
A：Pull out the filter element from the upper left corner of the dirty water tank installation slot. Rinse the filter element under running water, clean and dry the filter element, and then put it back in the Main unit or Basket to avoid odor.
4. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean Intelligent dirt detection?
A：Remove the dirty water tank and clean the Intelligent dirt detection and waste water port pipes with a cleaning brush.
5. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the dock?
A：
Use a dry rag or paper towel to clean the dust from the dock.
7. Q：What are the precautions for using Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：
• This product is for home use only. Please read this manual carefully before using the product and keep it properly.
• This product is not intended for use by persons with physical, sensory or intellectual disabilities and persons without relevant experience and knowledge, including children
use unless under the supervision or guidance of a guardian to ensure the safe use of this product.
• Do not touch the plug or any part of the product in operation with wet hands.
• This product is intended for indoor use only. Use and installation in outdoor, industrial or commercial environments is prohibited. Do not use the dock in wet environments such as bathrooms.
• Do not touch the plug or any part of the product with wet hands.
• Do not place the product in operation near the power cord, otherwise it may cause danger.
• Unplug the power plug before cleaning and maintaining the product and when it will not be used for long periods of time.
• If the power cord is damaged, it must be replaced with a dedicated cord or a dedicated component purchased from its manufacturer or service department.
• In order to prevent fire, explosion or injury, please check the Power adapter for damage before use. Do not use the Power adapter when it is damaged.
• The scrubber body and floor brushes are all live parts, please do not immerse them in water or other liquids for cleaning.
• Please clean the dirty water tank in time to keep the ventilation path unobstructed, to avoid blockage that will cause the suction to drop and the motor to heat up, thus affecting the service life of the scrubber; it is forbidden to use the product when the roller brush, dirty water tank and filter element are not installed.
• Be sure to switch off the machine before replacing the roller brushes.
• Do not use the product to absorb flammable or explosive liquids such as gasoline, and do not breathe toxic solutions such as chlorine bleach, ammonia, drain cleaners or other liquids.
Do not use the product to absorb the toner and toner used in laser printers and copiers. These objects may cause fire or explosion.
• Never inhale smoking or burning objects such as coals, cigarette butts or matches with the Vacuum.
• Do not use the Vacuum to clean sharp or hard objects, such as glass, nails, screws, coins, as this will cause damage to the scrubber.
• Do not use the Vacuum to clean shoe polishes, paints, paints and other stains with strong grease, strong stickiness or strong staining.
• Keep product air passages and moving parts away from hair, loose clothing, fingers and other body parts.
• Do not place any objects in the mouthpiece.
• Do not use the scrubber when the suction port is blocked; dust, cotton wool, hair or other items may cause the airflow to weaken, please clean it up in time.
• Do not shake the Vacuum up and down or bump it violently to prevent waste water from flowing into the motor.
• Do not lift or transport the scrubber up or down when the motor is working, and do not lay the Vacuum on its side or in reverse to prevent waste water from entering the Vacuum.
• Do not rest the Vacuum on unstable surfaces such as chairs, dining tables, etc. to prevent damage or injury if dropped.
• Do not rinse the dock with water.
• Do not charge and store near heat sources or in damp areas such as radiators, kitchens, bathrooms.
• Only use replacement parts recommended by our company.
• When the machine fails, such as overheating, abnormal sound, odor, weak suction, etc., it is recommended to contact the official after-sales service, and do not repair it yourself.
• Do not use any third-party batteries or Power adapters.
• Always pay attention to personal safety when using this product to clean stairs.
• Fire Hazard Warning: Do not apply any scented products to the filter element of this product, the chemicals in such products are known to be flammable and cause the product to catch fire.
• Please charge in strict accordance with the instructions in the manual at an ambient temperature of 6°C-40°C. Improper charging may result in damage to the battery.
• Please use this product according to the instruction manual or quick guide. Any loss caused by improper use shall be borne by the user.
8. Q：Why does Xiaomi Truclean W10 Pro Wet Dry Vacuum have a lot of forward traction when using it?
A：In order to ensure the removal of stains on the ground, the floor brush is kept in contact with the ground during the cleaning process. Due to the forward pulling force generated by the rotation of the roller brush, the backward pulling force will be slightly larger than the forward pushing force, which is a normal phenomenon.
9. Q：Does Xiaomi Truclean W10 Pro Wet Dry Vacuum need to be powered off after being fully charged?
A：1. When the main unit is used, if the cleaning is not completed, a series of operations such as charging and self-cleaning are required, which need to be carried out with the dock. At this time, the dock needs to be powered on all the time before it can run.
2. After the Main unit is fully charged, if there is no other operation, the dock power supply does not need to be powered on all the time to keep running, and can decide whether to
Unplug.
3. The dock is in a low power consumption state when it is in the standby state. No need to worry about power consumption.
10. Q：Can the voice announcement of Xiaomi Truclean W10 Pro Wet Dry Vacuum be turned off?
A：Yes, short press the voice broadcast button to turn on/off the voice broadcast.
11. Q：Can Xiaomi Truclean W10 Pro Wet Dry Vacuum clean sofa and bed bottom or other lower places?
A：Yes, Xiaomi Truclean W10 Pro Wet Dry Vacuum is only 180° lying down for cleaning, and the lying height is only 107mm. Reach into spaces as short as 12cm* to clean constraint-free under sofas, beds, tables and chairs, covering more ground surface.
*Reach into spaces as short as 12cm: According to data from laboratory of Beijing Shunzao Technology Co., Ltd, the height of the Xiaomi Truclean W10 Pro Wet Dry Vacuum is just 10.7cm when fully reclined and the device can be used normally at an angle of 180°.
13. Q：Is it necessary to empty the water in the dirty water tank before self-cleaning with Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： When the dirty water tank is full, the Vacuum will have a voice announcement to tell you to clean the dirty water tank. If the amount of waste water is too much, you can dump it before self-cleaning, if the amount of waste water is less, you can dump it after self-cleaning.
14. Q：Is it necessary to clean the Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank and the solid-liquid separator manually?
A：It needs to be cleaned regularly, otherwise it will lead to waste accumulation and affect the dirty water tank capacity.
15. Q：Do the dirty water tank and the solid-liquid separator of the Xiaomi Truclean W10 Pro Wet Dry Vacuum need to be cleaned immediately after each use?
A：Yes, you should clean the dirty water tank and the solid-liquid separator after each use and dry them to avoid odor for next use.
16. Q：Can other types of cleaning solutions be added to the Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： To protect the Vacuum, please do not add hot water, unofficial cleaning solution or disinfectant products.
17. Q：Can the volume of the voice announcement of the Xiaomi Truclean W10 Pro Wet Dry Vacuum be set?
A：No, you cannot adjust the volume.
18. Q：What does the voice announcement of Xiaomi Truclean W10 Pro Wet Dry Vacuum announce?
A： The voice announcement is related to the status of the whole process in use.
Power-related tips, fault-related tips, water-related tips, self-cleaning-related tips, etc.
Note: The voice announcement is clear and easy to understand, the elderly and children can quickly start to operate, without much learning to adapt.
19. Q：Does the Xiaomi Truclean W10 Pro Wet Dry Vacuum blow away light things easily during use?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum is an intelligent wireless the Vacuum that integrates vacuuming + mopping + washing in one. When the roller brush is running at high speed, some light lint may be blown away, and the lint will be adsorbed normally after it gets wet.
20.Q：Xiaomi Truclean W10 Pro Wet Dry Vacuum came off the dirty water tank after opening the box?
A：It may be bumped during transportation and fall off, it does not affect normal use.
22.Q：Xiaomi Truclean W10 Pro Wet Dry Vacuum does not stop immediately after shutdown? Does it not stop immediately after shutdown?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum in use is Main unit the Vacuum is in the process of high-speed operation, at this time suddenly shutdown termination will produce certain damage to the Vacuum, so there will be an appropriate delay the Vacuum shutdown so as to protect the Vacuum.
23.Q：Why can't the Xiaomi Truclean W10 Pro Wet Dry Vacuum be used on carpets?
A: It can be used on short pile carpets, the carpet needs to be dried after wet vacuuming.
24.Q：Xiaomi Truclean W10 Pro Wet Dry Vacuum's handle can't control the Vacuum?
A：Please make sure the handle is in place. Insert the handle into the Vacuum's Main unit's fixed port in the vertical direction and hear a "click" sound, indicating successful installation.
25.Q：How to solve the rusting of the metal sheet of Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank?
A： The dirty water tank electrode will be in contact with various liquids during use, which may cause rusting, but it does not affect normal use.
26.Q: Can Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the edges of corners?
1.A：Yes, Xiaomi Truclean W10 Pro Wet Dry Vacuum supports triple-sided edge-to-edge cleaning.
The W10 Pro Wet Dry Vacuum supports triple-sided edge-to-edge cleaning, cleaning all sides.
The left side edge is 8mm, the right side edge is 15mm, and the front side edge is 17mm.
27. Q:Can the Xiaomi Truclean W10 Pro Wet Dry Vacuum clean floor gaps?
A：The brush length of the Xiaomi Truclean W10 Pro Wet Dry Vacuum is about 7mm, and it can clean the gaps of normal tiles, floors and other hard floors. Uneven or broken floors may affect the cleaning effect. If you encounter stubborn stains in the gap you can use high-temperature mode, High-power mode to clean the floor several times.
28.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum is heavy, the use of the process of traction, use of wrist pain?
A:Hold the handle hand reliably in front of the use or adjust the grip position appropriately to enhance the comfort, while the forward process only guide the main
When you finish using the machine, take it back to the base station or move the Main unit, pull the Main unit wheel reliably.
29.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum's Clean water tank capacity is small, need to refill water during use?
A:The capacity of the Xiaomi Truclean W10 Pro Wet Dry Vacuum's Clean water tank is 750ml, which can be used for daily maintenance cleaning in Automatic mode for about 18 minutes, and the range will change according to the degree of dirtiness of the environment.
In High-power mode, it can be used for approximately 7 minutes.
Automatic mode is recommended for daily maintenance cleaning, which will increase the battery life and Clean water tank life.
30.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum is not effective in cleaning stubborn stains? A:When the Xiaomi Truclean W10 Pro Wet Dry Vacuum encounters stubborn stains in use, for localized stubborn stains, you can stay in the corresponding position to clean and wipe fully, and also with High-power mode to enhance the cleaning effect.
31. Q:Is the Xiaomi Truclean W10 Pro Wet Dry Vacuum noisy during use or self-cleaning?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum will start high power during the self-cleaning process or when the Vacuum is in high gear, the noise level will increase. Automatic mode is sufficient for daily cleaning.
The self-cleaning process will last 2-3mins
The Vacuum test noise level:
≤82dBA （Automatic mode）
≤82dBA （High-power mode）
≤81dBA （Water absorption mode）
32.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum is fast and traction force is high in use, and it is hard to pause the bending body to clean?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum is a tracked brush design with large brush contact area and 300r/min brush speed; to ensure cleaning efficiency, the traction force will be larger.
When suspend cleaning, it is recommended to press the switch button to suspend cleaning, then step on the brush to make the brush bend.
33.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum can't suck in hair during use or come out again after turning around on the roller brush?
A：Hair waste is a slight amount of waste, Xiaomi Truclean W10 Pro Wet Dry Vacuum is easy to blow away when it encounters hair during high-speed operation, so you can clean it several times.
Crawler brush area is relatively large, fine hair wet easy to adhere to the ground, you can slowly push forward to clean up, to avoid back and forth back and forth; push and pull; Xiaomi Truclean W10 Pro Wet Dry Vacuum is a light amount of waste. Push and pull;
35.Q:Why is the suction power of Xiaomi Truclean W10 Pro Wet Dry Vacuum low during use? A:Xiaomi Truclean W10 Pro Wet Dry Vacuum can be used in Automatic mode for general maintenance, and the suction power will be increased when it triggers the Power mode for serious dirt.
36.Q:What is the size of the Vacuum in contact with the ground?
A:The crawler touches the ground about 150CM².
37. Q:How long does the Self-cleaning and air-drying process take? How many kilowatts of electricity is needed?
A:Self-cleaning 2-3 minutes, air-drying 60 minutes, the total power consumption is about 0.1 degree.
38.Q:What is the material of the brush scraper?
A:The brush scraper is a soft rubber, PVC material.
39.Q:What is the slow charging speed of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A:The charging time of Xiaomi Truclean W10 Pro Wet Dry Vacuum is about <5H.
Installation and Maintenance
1. Q：Can Xiaomi Truclean W10 Pro Wet Dry Vacuum related accessories be equipped independently?
A：It is not recommended to use unofficial accessories. It is recommended to use official accessories to avoid using other commercially available accessories that may affect various aspects of the product. It is recommended to use official accessories to avoid using other commercially available accessories that may affect various aspects of the product.
2.Q：Can the Xiaomi Truclean W10 Pro Wet Dry Vacuum be used while charging?
A： No. The charging of the Main unit of the Xiaomi Truclean W10 Pro Wet Dry Vacuum is done at the base station, and the Main unit cannot be used for floor cleaning at this time.
3. Q：What kind of waste can be cleaned by the Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：The Xiaomi Truclean W10 Pro Wet Dry Vacuum combines suction, mopping and washing in one unit, which can easily clean water, oil, jam, dust, hair, marks and other debris on the floor.
4. Q：Is it possible to use detergent or disinfectant for daily maintenance and cleaning?
A：Please use tap water for cleaning. Some detergents and disinfectant may affect the performance of the soft rubber seal, so please do not use them.
FAQs
1. Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum’s Main unit does not work anymore?
A：
2.Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum shows a fault icon?
A：When the Vacuum does not work normally, the display and voice will indicate the abnormal information, we suggest to refer to the following table to deal with the abnormal situation.
If you still can't solve the problem after troubleshooting according to the following methods, please contact the after-sales service in time.
3. Q：Where is the Xiaomi Truclean W10 Pro Wet Dry Vacuum SN information?
A： The product nameplate on the back of the main unit is located.
4. Q：What if there is an abnormal sound from the roller brush during the washing process of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： (1) Make sure the roller brush cover is in place. If it is not in place, please align the clips on both ends of the roller brush cover with the slots on both sides of the brush, press the cover and hear the "click" sound, then the installation is successful.
(2) Confirm whether the roller brush is installed in place, if not, please align the handle on the left side of the roller brush with the slot and press down to install the brush.
Brush.
(3) Confirm whether there is foreign matter entangled or blocked on both sides of the brush edge, gap and scraper articulation, if there is foreign matter, please use the cleaning
If there is any foreign matter, please use the cleaning brush to clean and re-install the brush.
5. Q： What if the dirty water tank is full during the use of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：(1) Xiaomi Truclean W10 Pro Wet Dry Vacuum's water full detection is achieved by the water full sensor, when stains or sticky liquid adheres to the sensor, it will affect the detection of the sensor and thus false alarm or no alarm will occur. When stains or sticky liquids adhere to the sensor, it will affect the detection of the sensor, which will result in false alarms or no alarms.
(2) During the use of the Xiaomi Truclean W10 Pro Wet Dry Vacuum, the water in the dirty water tank is in dynamic flow, and it is very likely to touch the sensor by mistake and cause the dirty water tank to be full. This can be solved by cleaning the waste water in the dirty water tank in time and wiping the sensors on both sides of the dirty water tank solid-liquid separation device. The sensor on both sides of the dirty water tank can be cleaned and wiped clean.
6. Q：How to solve the problem of dripping water when the Xiaomi Truclean W10 Pro Wet Dry Vacuum is stopped and lifted?
A：
Causes:
(1) Xiaomi Truclean W10 Pro Wet Dry Vacuum is leaking when it is shut down: when it is shut down, there is a delay in shutting down the Vacuum to protect the Vacuum, so when it is shut down, the Vacuum operation does not end immediately, it is still in a short cycle of water absorption and water discharge, and at this time the Vacuum At this time the Vacuum is suspended from the ground, only water can be discharged but not absorbed, so there will be some dripping water phenomenon, which does not affect normal use.
(2) Xiaomi Truclean W10 Pro Wet Dry Vacuum is shut down and brings up water leakage: When the Main unit is in use, the water in the tank is in dynamic flow, when the Main unit is completely shut down and resting, the water in the tank may drip out slowly, which does not affect the normal use.
Correct steps and solutions.
(1) make the body upright will pause to clean, or short press the on/off button to turn off the machine. To prevent waste water residue, the Vacuum will continue to run for a few seconds and then turn off, and then put back the dock after the Vacuum is completely stopped.
(2) In the upright pause or shutdown state, pull back the handle and push the Main unit to the dock for storage, charging and self-cleaning with the help of the roller.
(3) Please put the Vacuum back into the dock correctly after use to prevent it from tipping over when it is not placed properly. Please do not lift the Vacuum vertically (as shown below) to prevent waste water from flowing out.
7. Q：Is there still dirt left around the roller brush and roller brush cover after the Xiaomi Truclean W10 Pro Wet Dry Vacuum self-cleaning?
A： The self-cleaning function is designed to clean the roller brush and the waterway.
The self-cleaning function is mainly to clean the brush and waterway, the brush body and roller brush cover need to be cleaned manually.
Cleaning steps.
(1) In the upright stop/off state, press the two roller brush cover removal keys inward at the same time, remove the roller brush cover and rinse under running tap water until clean.
(2) Rotate to separate the cleaning brush and cutter, and use the cutter to cut off the hair entangled in the slit at the edge of the roller brush.
(3) Turn the brush latch counterclockwise to unlock, pull out the brush and use the cleaning brush to clean both edges of the brush, the gap at the bottom and the squeegee strip.
and scrapers at the interface.
(4) Put back the roller brush and roller brush cover in order.
8. Q：Why does the Xiaomi Truclean W10 Pro Wet Dry Vacuum have water residue?
A：The Vacuum roller brush to the ground for wet mopping, different ground has a certain degree of water absorption, so dragging after the formation of a thin layer of water film in the sunlight is more obvious, but will soon dry out, and does not affect the cleaning effect. In the use of the process, you can use the "bow" mopping, or choose low-grade mode for cleaning, can effectively reduce the residue of water stains.
9. Q：How to deal with the tangled hair phenomenon in Xiaomi Truclean W10 Pro Wet Dry Vacuum to solve it?
A：When the floor cleaning encounters more hair, it is possible to encounter hair tangling and other situations. At this time, you can clean the floor brush and roller
Brush related hair tangling problem.
Cleaning steps (you can also scan the code to watch the instruction video)
(1) Press both roller brush cover removal keys inward at the same time to remove the roller brush cover.
(2) Turn the brush latch counterclockwise to unlock and pull the brush outward.
(3) Turn the cleaning brush handle to remove the cutter. Use the cutter to cut off the hair entangled in the roller brush and the body of the floor brush.
(4) Rinse the roller brush cover and brush with tap water until clean, then place in the Basket and let it dry naturally to avoid odor.
Tip: Do not expose the roller brush to sunlight.
(5) Use a dry rag or paper towel to clean adhering hair, dirt and foreign objects clogged at the suction port.
Tip:
- Do not rinse the floor brush.
- Do not touch the gear box just after using the Vacuum to prevent high temperature burns.
(6) Put back the roller brush and roller brush cover in order. when putting back the roller brush cover, align it with the snap position and hear a "click" to indicate that it is in place.
10. Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum roller brush is not installed properly?
A： The Xiaomi Truclean W10 Pro Wet Dry Vacuum has certain tolerances when installing in order to better fix the roller brush and squeegee bar for better floor cleaning and dirt recovery, so you need to pay attention to install it correctly in place.
Installation method.
(1) Fix the brush side with your hand and load the brush into the brush
(2) Turn the brush latch clockwise to lock the brush.
(3) Align with the snap position, install the roller brush cover, and hear the "click" sound to indicate the installation in place.
11. Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum floor brush shakes?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum will have a slight shaking when cleaning because the roller brush is in dry and fluffy state, it will return to normal after the roller brush is completely wet.
12. Q:Why does the hot gear box need to be exposed?
A:This is the innovative design of our the Vacuum crawler brush. The design of the external gear box optimizes the space saving of the brush and achieves the cleaning effect along the three sides of the brush. The gearbox itself is designed to optimize the speed of the brush for optimal cleaning performance and brush life.
The gearbox itself is designed to optimize brush speed for optimal cleaning power and brush life.
It is normal for the Vacuum to get hot at the end of use, so please do not touch it directly to prevent high temperature burns.
13. Q:Will the Vacuum produce odor after use?
A:After the Vacuum is used, please place the Main unit in the base station for self-cleaning and rinse the roller brush cover, roller brush, cleaning tray, dirty water tank and dirty water tank's filter element with tap water, then put them in the Basket to let it dry naturally and then put it back into the Main unit to avoid odor.
14.Q：Does Xiaomi Truclean W10 Pro Wet Dry Vacuum support the use of unofficial cleaning solutions?
A：To protect the Vacuum, please do not add hot water, unofficial cleaning solutions or disinfectant products.
15. Q：What if hair does not get sucked in when using the Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：Hair waste is a light amount of waste, and the Xiaomi Truclean W10 Pro Wet Dry Vacuum is prone to blowing away when it encounters hair during high-speed operation, so you can clean it a few more times without affecting normal use.
16. Q：What if there is hair residue in the suction port and dirty water tank when using Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： The solid-liquid waste of Xiaomi Truclean W10 Pro Wet Dry Vacuum enters the dirty water tank through the suction port of the floor brush and then the solid-liquid separation is carried out.
17. Q： Does the Xiaomi Truclean W10 Pro Wet Dry Vacuum have a drying function?
A：There is no drying function, it is recommended to start self-cleaning after each floor cleaning, clean the dirty water tank in time after completion, remove the roller brush and put it in a ventilated place and dry it to avoid odor.
18. Q：Why is there no water level line?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum is a closed water filling port, no water level line is needed, users can close the water filling valve port after filling the tank, it does not affect the normal use.
19. Q：Why is the Xiaomi Truclean W10 Pro Wet Dry Vacuum's dock not easy to fix and easy to be dragged when taking out?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum dock only has charging, self-cleaning and storage functions, no other functions and is lightweight and easy to place, so it is easy to be dragged when taking out the Vacuum, just put it back in, it does not affect normal use.
21. Q:Is it normal to have residual water on the floor when washing the floor with Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：1, the Vacuum roller brush to the ground for wet mopping, different ground have a certain degree of water absorption, so dragged through the formation of a thin layer of water film in the sunlight is more obvious, but will soon dry out, and does not affect the cleaning effect. In the process of use, you can use the "bow" mopping, or choose low-grade mode for cleaning, can effectively reduce the residue of water stains. Local serious After repeatedly mopping the heavily soiled area, finish with forward scrubbing.
2、When the Xiaomi Truclean W10 Pro Wet Dry Vacuum crosses the threshold, the Vacuum does not end its operation, it is always in the cycle of suction and discharge, and at this time the Vacuum is in a suspended state from the ground, it can only discharge water but not absorb water, so it will leave a lot of water stains.
3, for the dirty environment, it is recommended to do self-cleaning after use, to avoid the process of secondary attachment of dirty ground residue
4、Water stains can be switched to the second cleaning of water absorption mode
5, the surface of the smooth tile may be more obvious water marks contrast
22.Q:Why the Vacuum drops power quickly and the battery life is short during the use of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A:For user experience, when using the vacuum for the first time, the Main unit should be fully charged before use.
Because the Main unit power display is a percentage digital display, so that users can intuitively observe the power, so in use, the power display will be visible to the naked eye in the speed of decline, giving you the feeling of fast power loss or power loss;After testing, in the use of the corresponding gear range.
Automatic mode: 30 minutes; (ordinary environment applicable), 100% power data 1 minute about 3%.
Water absorption mode: 35 minutes; (with water environment ground), 100% power data 1 minute approximately 3% off.
High-power mode: 20 minutes; (strong stain environment), 100% of the power data is about 5% off in 1 minute.
Automatic mode can be used for daily cleaning. Automatic mode automatically adjusts the suction power according to the degree of soiling, which also helps to improve the range.
After using the roller brush, clean and wipe it in time for maintenance, use the cleaning brush to clean the suction port and cover and ventilate and dry to avoid odor. Avoid odor.
24.Q:Why is the capacity of Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank small and easily full?
A:The capacity of Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank is 640ml, the duration of use is related to the actual environment, when the environment is more stolen, the Main unit will increase the suction power and water volume, dirty water tank waste water storage will also increase; after each use, please also dump and clean the dirty water tank. After each use, please dump and clean the dirty water tank in time to avoid odor.
26.Q:Why does the Xiaomi Truclean W10 Pro Wet Dry Vacuum take multiple times to charge successfully?
A:When the Xiaomi Truclean W10 Pro Wet Dry Vacuum is placed in the charging base station, align the charging base station with the charging column and there will be a corresponding voice prompt after the charging is placed in place.
27.Q:Can the Vacuum be used without adding water?
A:Water absorption mode can be used to absorb large spreads of liquid without adding water, but it is not recommended to dry vacuum dust.
28.Q:Why does the Vacuum stop and report an error: "Please clean the pipe and dirty water tank", but after cleaning, it still reports an error?
A:In order to protect the Vacuum's life, the Vacuum automatically protects to stop, at this time you need to clean the dirty water tank and pipes, and after 80S the Vacuum will automatically resume normal use.
1.Q: What are the features of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：3-in-1 cleaning functions: vacuuming, mopping and washing90° adjustable angle for easy cleaning
Large hassle-free roller brush design
Innovative vacuum head design for corners and edges
Up to 35 mins of use on a single charge
Intelligent dirt detection to adjust cleaning power automatically
2. Q：How to install Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：
1、Install the handle
Insert the handle vertically into the scrubber and hear a "click" sound, which means the installation is successful.
Note: After installation, please confirm here that the handle is installed stably and not loose.
2、Dock installation
（1）Install the power cord: Insert the power cord into the bottom port of the dock, and the excess power cord can be wrapped around for storage.
（2）Install the fixed buckle: Install the fixed buckle in the installation groove on either side of the bottom of the dock.
（3）Install the Basket: Install the Basket on the fixing clip.
（4）Storage accessories: Cleaning brushes, roller brushes, and filter elements can be stored in the Basket.
Tip: spare roller brush cloth and filter element need to be purchased separately.
3、Place the dock.
Please place the dock flat and connect the Power adapter.
Tip: Do not place near heat sources or in humid areas (such as radiators, kitchens, bathrooms).
4、Main unit charging.
After the dock is powered on, align the charging pole piece at the bottom of the scrubber brush with the charging pole piece of the dock, and hear the voice
The prompt "charging" indicates that it has entered the charging state.
Tips:
• Fully charge the battery before first use and after each use. The charging time is approximately 5 hours.
• The temperature of the battery is high after continuous use in the power mode, and the charging may increase the charging time or the battery will not increase for a short time.
It is a normal phenomenon for a long time. It is recommended to let the main unit cool before charging.
2.Q：How many gears does Xiaomi Truclean W10 Pro Wet Dry Vacuum have? How is the power?
A：The Main unit has a total of three gears:Automatic mode: 70W (fan power)
Water absorption mode: 60W (fan power)
High-power mode: 120W (fan power)
Rated power of the whole machine: 200W
4. Q：What is the function of the buttons of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： (1) On/Off button: Short press to turn on/off the Main unit.
(2) Gear switch button: short press to cycle switch: Automatic mode-Water absorption mode-High-power mode.
(3) Self-cleaning button: When the power of the Main unit is ≥ 10%, short press to start/stop self-cleaning.
(4) Voice switch button: short press to turn on/off the voice broadcast.
5. Q：What ground scenarios is the Xiaomi Truclean W10 Pro Wet Dry Vacuum suitable for?
A：
(1) Xiaomi Truclean W10 Pro Wet Dry Vacuum is suitable for use on hard floors such as floors, tiles, and marble.
(2) 180° flat lay, suitable for cleaning the lower part of the bottom of the furniture.
Notice:
Do not use on fabric surfaces such as carpets, blankets, etc.
Do not tip the scrubber forward or shake it vigorously to prevent sewage from flowing out.
Do not twist the fuselage left and right when lying down for cleaning, so as to avoid the floor brushes being lifted or the sewage flowing out.
6. Q：What cleaning scenarios is Xiaomi Truclean W10 Pro Wet Dry Vacuum suitable for?
A：
(1) Dual wet and dry cleaning: Both dry and wet garbage can be cleaned.
(2) Integrated suction and mopping: sweeping + mopping at one time.
(3) Self-cleaning: The roller brush finishes self-cleaning, avoid hand washing.
7. Q：Does Xiaomi Truclean W10 Pro Wet Dry Vacuum support both wet and dry use?
A：Yes, Xiaomi Truclean W10 Pro Wet Dry Vacuum can clean both wet and dry garbage, sweeping + mopping + washing at one time.
8.Q：How to add water to Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： (1) Press the Clean water tank button and pull out the Clean water tank at the same time.(2) Open the water tank plug of the Clean water tank, slowly pour an appropriate amount of water, and cover the water filling port. Then put the Clean water tank back into the Main unit and hear a "click" to indicate it is in place.
Note: Do not add hot water or disinfection products to avoid damage to the product and related components.
9. Q：How does the Intelligent dirt detection of Xiaomi Truclean W10 Pro Wet Dry Vacuum work?
A： About the position where the floor brush is connected to the fuselage, on the sewage recycling pipeline; the infrared sensor, transmitting and receiving, detects the transmittance.
10. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum detect the level of dirt on the floor?
A：The main unit detects the degree of dirt on the ground in real time through the built-in sensor, adjusts the water volume and suction force in real time, and washes with heavy dirt and light dirt.
11. Q：How to clean the dirty water tank of the Main unit?
A： (1) Press the dirty water tank release button and pull out the dirty water tank at the same time.
(2) Hold the lower end of the dirty water tank, press the release button of the Liquid waste tank, take out the Liquid waste tank upwards, and pour out the solid waste and waste water respectively.
（3）Flush the dirty water tank and Liquid waste tank until it is clean.
Tips:
A cleaning brush can be used to assist in cleaning.
The water-filled sensor should be cleaned frequently to avoid sticking stains affecting the detection accuracy.
（4）Install the Liquid waste tank, then install the dirty water tank back to the Main unit, and a "click" sound indicates that the installation is in place.
12. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the main unit floor brush?
A：
(1)Press the two roller brush cover removal keys inward at the same time to remove the roller brush cover.
(2)Rotate the roller brush lock counterclockwise to the unlocked state, and pull out the roller brush.
（3）Rotate the handle of the cleaning brush and remove the cutter. Use a cutter to cut through the hairs that wrap around the brush.
（4）Rinse the roller brush cover and roller brush with tap water until they are clean, and then put them in the Basket to dry naturally to avoid odor.
Tip: Do not expose the roller brush to the sun.
（5）Use a dry rag or paper towel to clean the adhering hair, dirt and foreign matter blocked at the suction port.
Tips:
• Do not rinse the brush body.
• Just after using the machine, do not touch the gear box to prevent high temperature burns.
(6) Reinstall the roller brush and roller brush cover in sequence. When replacing the roller brush cover, align the catch and hear a "click" to indicate it is in place.
Use problem
1. Q：How to solve the false alarm of roller brush winding on Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：
(1) Confirm whether the roller brush cover is stepped on when the machine is running on the ground and the main unit is upright by stepping on the ground brush. In this case, the roller brush may be accidentally touched.
(2) Confirm whether there is hair entanglement or accumulation in the gap between the left and right edges of the roller brush. If so, please clean it up in time
(3) Confirm whether there is accumulated hair or other dirt in the contact gap between the main unit roller brush and the scraper. If so, please clean it up in time
2. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the water vapor separator?
A：
Remove the dirty water tank and use a dry cloth or paper towel to clean the dust and other contaminations adhering to the water vapor separator
3. Q：How to clean the filter element?
A：Pull out the filter element from the upper left corner of the dirty water tank installation slot. Rinse the filter element under running water, clean and dry the filter element, and then put it back in the Main unit or Basket to avoid odor.
4. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean Intelligent dirt detection?
A：Remove the dirty water tank and clean the Intelligent dirt detection and waste water port pipes with a cleaning brush.
5. Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the dock?
A：
Use a dry rag or paper towel to clean the dust from the dock.
6.Q：How does Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the body?
A： Stand the Main unit upright, and use a dry cloth or paper towel to clean the adhering dust.7. Q：What are the precautions for using Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：
• This product is for home use only. Please read this manual carefully before using the product and keep it properly.
• This product is not intended for use by persons with physical, sensory or intellectual disabilities and persons without relevant experience and knowledge, including children
use unless under the supervision or guidance of a guardian to ensure the safe use of this product.
• Do not touch the plug or any part of the product in operation with wet hands.
• This product is intended for indoor use only. Use and installation in outdoor, industrial or commercial environments is prohibited. Do not use the dock in wet environments such as bathrooms.
• Do not touch the plug or any part of the product with wet hands.
• Do not place the product in operation near the power cord, otherwise it may cause danger.
• Unplug the power plug before cleaning and maintaining the product and when it will not be used for long periods of time.
• If the power cord is damaged, it must be replaced with a dedicated cord or a dedicated component purchased from its manufacturer or service department.
• In order to prevent fire, explosion or injury, please check the Power adapter for damage before use. Do not use the Power adapter when it is damaged.
• The scrubber body and floor brushes are all live parts, please do not immerse them in water or other liquids for cleaning.
• Please clean the dirty water tank in time to keep the ventilation path unobstructed, to avoid blockage that will cause the suction to drop and the motor to heat up, thus affecting the service life of the scrubber; it is forbidden to use the product when the roller brush, dirty water tank and filter element are not installed.
• Be sure to switch off the machine before replacing the roller brushes.
• Do not use the product to absorb flammable or explosive liquids such as gasoline, and do not breathe toxic solutions such as chlorine bleach, ammonia, drain cleaners or other liquids.
Do not use the product to absorb the toner and toner used in laser printers and copiers. These objects may cause fire or explosion.
• Never inhale smoking or burning objects such as coals, cigarette butts or matches with the Vacuum.
• Do not use the Vacuum to clean sharp or hard objects, such as glass, nails, screws, coins, as this will cause damage to the scrubber.
• Do not use the Vacuum to clean shoe polishes, paints, paints and other stains with strong grease, strong stickiness or strong staining.
• Keep product air passages and moving parts away from hair, loose clothing, fingers and other body parts.
• Do not place any objects in the mouthpiece.
• Do not use the scrubber when the suction port is blocked; dust, cotton wool, hair or other items may cause the airflow to weaken, please clean it up in time.
• Do not shake the Vacuum up and down or bump it violently to prevent waste water from flowing into the motor.
• Do not lift or transport the scrubber up or down when the motor is working, and do not lay the Vacuum on its side or in reverse to prevent waste water from entering the Vacuum.
• Do not rest the Vacuum on unstable surfaces such as chairs, dining tables, etc. to prevent damage or injury if dropped.
• Do not rinse the dock with water.
• Do not charge and store near heat sources or in damp areas such as radiators, kitchens, bathrooms.
• Only use replacement parts recommended by our company.
• When the machine fails, such as overheating, abnormal sound, odor, weak suction, etc., it is recommended to contact the official after-sales service, and do not repair it yourself.
• Do not use any third-party batteries or Power adapters.
• Always pay attention to personal safety when using this product to clean stairs.
• Fire Hazard Warning: Do not apply any scented products to the filter element of this product, the chemicals in such products are known to be flammable and cause the product to catch fire.
• Please charge in strict accordance with the instructions in the manual at an ambient temperature of 6°C-40°C. Improper charging may result in damage to the battery.
• Please use this product according to the instruction manual or quick guide. Any loss caused by improper use shall be borne by the user.
8. Q：Why does Xiaomi Truclean W10 Pro Wet Dry Vacuum have a lot of forward traction when using it?
A：In order to ensure the removal of stains on the ground, the floor brush is kept in contact with the ground during the cleaning process. Due to the forward pulling force generated by the rotation of the roller brush, the backward pulling force will be slightly larger than the forward pushing force, which is a normal phenomenon.
9. Q：Does Xiaomi Truclean W10 Pro Wet Dry Vacuum need to be powered off after being fully charged?
A：1. When the main unit is used, if the cleaning is not completed, a series of operations such as charging and self-cleaning are required, which need to be carried out with the dock. At this time, the dock needs to be powered on all the time before it can run.
2. After the Main unit is fully charged, if there is no other operation, the dock power supply does not need to be powered on all the time to keep running, and can decide whether to
Unplug.
3. The dock is in a low power consumption state when it is in the standby state. No need to worry about power consumption.
10. Q：Can the voice announcement of Xiaomi Truclean W10 Pro Wet Dry Vacuum be turned off?
A：Yes, short press the voice broadcast button to turn on/off the voice broadcast.
11. Q：Can Xiaomi Truclean W10 Pro Wet Dry Vacuum clean sofa and bed bottom or other lower places?
A：Yes, Xiaomi Truclean W10 Pro Wet Dry Vacuum is only 180° lying down for cleaning, and the lying height is only 107mm. Reach into spaces as short as 12cm* to clean constraint-free under sofas, beds, tables and chairs, covering more ground surface.
*Reach into spaces as short as 12cm: According to data from laboratory of Beijing Shunzao Technology Co., Ltd, the height of the Xiaomi Truclean W10 Pro Wet Dry Vacuum is just 10.7cm when fully reclined and the device can be used normally at an angle of 180°.
12.Q：Will the Xiaomi Truclean W10 Pro Wet Dry Vacuum leak waste water if it is dragged in reverse?
A：No, please pull back slowly when pulling back, so as not to affect the cleaning effect.13. Q：Is it necessary to empty the water in the dirty water tank before self-cleaning with Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： When the dirty water tank is full, the Vacuum will have a voice announcement to tell you to clean the dirty water tank. If the amount of waste water is too much, you can dump it before self-cleaning, if the amount of waste water is less, you can dump it after self-cleaning.
14. Q：Is it necessary to clean the Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank and the solid-liquid separator manually?
A：It needs to be cleaned regularly, otherwise it will lead to waste accumulation and affect the dirty water tank capacity.
15. Q：Do the dirty water tank and the solid-liquid separator of the Xiaomi Truclean W10 Pro Wet Dry Vacuum need to be cleaned immediately after each use?
A：Yes, you should clean the dirty water tank and the solid-liquid separator after each use and dry them to avoid odor for next use.
16. Q：Can other types of cleaning solutions be added to the Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： To protect the Vacuum, please do not add hot water, unofficial cleaning solution or disinfectant products.
17. Q：Can the volume of the voice announcement of the Xiaomi Truclean W10 Pro Wet Dry Vacuum be set?
A：No, you cannot adjust the volume.
18. Q：What does the voice announcement of Xiaomi Truclean W10 Pro Wet Dry Vacuum announce?
A： The voice announcement is related to the status of the whole process in use.
Power-related tips, fault-related tips, water-related tips, self-cleaning-related tips, etc.
Note: The voice announcement is clear and easy to understand, the elderly and children can quickly start to operate, without much learning to adapt.
19. Q：Does the Xiaomi Truclean W10 Pro Wet Dry Vacuum blow away light things easily during use?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum is an intelligent wireless the Vacuum that integrates vacuuming + mopping + washing in one. When the roller brush is running at high speed, some light lint may be blown away, and the lint will be adsorbed normally after it gets wet.
20.Q：Xiaomi Truclean W10 Pro Wet Dry Vacuum came off the dirty water tank after opening the box?
A：It may be bumped during transportation and fall off, it does not affect normal use.
21.Q：Will the Xiaomi Truclean W10 Pro Wet Dry Vacuum leave a lot of water stains when crossing the threshold during floor washing?
A： When the Xiaomi Truclean W10 Pro Wet Dry Vacuum crosses the threshold while cleaning the floor, the Vacuum does not end its operation, it is in the cycle of suction and discharge, and at this time the Vacuum is suspended from the ground, it can only discharge water but not suction, so it will leave a lot of water stains.22.Q：Xiaomi Truclean W10 Pro Wet Dry Vacuum does not stop immediately after shutdown? Does it not stop immediately after shutdown?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum in use is Main unit the Vacuum is in the process of high-speed operation, at this time suddenly shutdown termination will produce certain damage to the Vacuum, so there will be an appropriate delay the Vacuum shutdown so as to protect the Vacuum.
23.Q：Why can't the Xiaomi Truclean W10 Pro Wet Dry Vacuum be used on carpets?
A: It can be used on short pile carpets, the carpet needs to be dried after wet vacuuming.
24.Q：Xiaomi Truclean W10 Pro Wet Dry Vacuum's handle can't control the Vacuum?
A：Please make sure the handle is in place. Insert the handle into the Vacuum's Main unit's fixed port in the vertical direction and hear a "click" sound, indicating successful installation.
25.Q：How to solve the rusting of the metal sheet of Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank?
A： The dirty water tank electrode will be in contact with various liquids during use, which may cause rusting, but it does not affect normal use.
26.Q: Can Xiaomi Truclean W10 Pro Wet Dry Vacuum clean the edges of corners?
1.A：Yes, Xiaomi Truclean W10 Pro Wet Dry Vacuum supports triple-sided edge-to-edge cleaning.
The W10 Pro Wet Dry Vacuum supports triple-sided edge-to-edge cleaning, cleaning all sides.
The left side edge is 8mm, the right side edge is 15mm, and the front side edge is 17mm.
27. Q:Can the Xiaomi Truclean W10 Pro Wet Dry Vacuum clean floor gaps?
A：The brush length of the Xiaomi Truclean W10 Pro Wet Dry Vacuum is about 7mm, and it can clean the gaps of normal tiles, floors and other hard floors. Uneven or broken floors may affect the cleaning effect. If you encounter stubborn stains in the gap you can use high-temperature mode, High-power mode to clean the floor several times.
28.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum is heavy, the use of the process of traction, use of wrist pain?
A:Hold the handle hand reliably in front of the use or adjust the grip position appropriately to enhance the comfort, while the forward process only guide the main
When you finish using the machine, take it back to the base station or move the Main unit, pull the Main unit wheel reliably.
29.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum's Clean water tank capacity is small, need to refill water during use?
A:The capacity of the Xiaomi Truclean W10 Pro Wet Dry Vacuum's Clean water tank is 750ml, which can be used for daily maintenance cleaning in Automatic mode for about 18 minutes, and the range will change according to the degree of dirtiness of the environment.
In High-power mode, it can be used for approximately 7 minutes.
Automatic mode is recommended for daily maintenance cleaning, which will increase the battery life and Clean water tank life.
30.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum is not effective in cleaning stubborn stains? A:When the Xiaomi Truclean W10 Pro Wet Dry Vacuum encounters stubborn stains in use, for localized stubborn stains, you can stay in the corresponding position to clean and wipe fully, and also with High-power mode to enhance the cleaning effect.
31. Q:Is the Xiaomi Truclean W10 Pro Wet Dry Vacuum noisy during use or self-cleaning?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum will start high power during the self-cleaning process or when the Vacuum is in high gear, the noise level will increase. Automatic mode is sufficient for daily cleaning.
The self-cleaning process will last 2-3mins
The Vacuum test noise level:
≤82dBA （Automatic mode）
≤82dBA （High-power mode）
≤81dBA （Water absorption mode）
32.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum is fast and traction force is high in use, and it is hard to pause the bending body to clean?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum is a tracked brush design with large brush contact area and 300r/min brush speed; to ensure cleaning efficiency, the traction force will be larger.
When suspend cleaning, it is recommended to press the switch button to suspend cleaning, then step on the brush to make the brush bend.
33.Q:Xiaomi Truclean W10 Pro Wet Dry Vacuum can't suck in hair during use or come out again after turning around on the roller brush?
A：Hair waste is a slight amount of waste, Xiaomi Truclean W10 Pro Wet Dry Vacuum is easy to blow away when it encounters hair during high-speed operation, so you can clean it several times.
Crawler brush area is relatively large, fine hair wet easy to adhere to the ground, you can slowly push forward to clean up, to avoid back and forth back and forth; push and pull; Xiaomi Truclean W10 Pro Wet Dry Vacuum is a light amount of waste. Push and pull;
34.Q:Why is it not possible to clean the corners?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum has 16.5mm left side edge, 10mm right side edge and 15mm front side edge.35.Q:Why is the suction power of Xiaomi Truclean W10 Pro Wet Dry Vacuum low during use? A:Xiaomi Truclean W10 Pro Wet Dry Vacuum can be used in Automatic mode for general maintenance, and the suction power will be increased when it triggers the Power mode for serious dirt.
36.Q:What is the size of the Vacuum in contact with the ground?
A:The crawler touches the ground about 150CM².
37. Q:How long does the Self-cleaning and air-drying process take? How many kilowatts of electricity is needed?
A:Self-cleaning 2-3 minutes, air-drying 60 minutes, the total power consumption is about 0.1 degree.
38.Q:What is the material of the brush scraper?
A:The brush scraper is a soft rubber, PVC material.
39.Q:What is the slow charging speed of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A:The charging time of Xiaomi Truclean W10 Pro Wet Dry Vacuum is about <5H.
Installation and Maintenance
1. Q：Can Xiaomi Truclean W10 Pro Wet Dry Vacuum related accessories be equipped independently?
A：It is not recommended to use unofficial accessories. It is recommended to use official accessories to avoid using other commercially available accessories that may affect various aspects of the product. It is recommended to use official accessories to avoid using other commercially available accessories that may affect various aspects of the product.
2.Q：Can the Xiaomi Truclean W10 Pro Wet Dry Vacuum be used while charging?
A： No. The charging of the Main unit of the Xiaomi Truclean W10 Pro Wet Dry Vacuum is done at the base station, and the Main unit cannot be used for floor cleaning at this time.
3. Q：What kind of waste can be cleaned by the Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：The Xiaomi Truclean W10 Pro Wet Dry Vacuum combines suction, mopping and washing in one unit, which can easily clean water, oil, jam, dust, hair, marks and other debris on the floor.
4. Q：Is it possible to use detergent or disinfectant for daily maintenance and cleaning?
A：Please use tap water for cleaning. Some detergents and disinfectant may affect the performance of the soft rubber seal, so please do not use them.
FAQs
1. Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum’s Main unit does not work anymore?
A：
| FAQs | Causes | Solutions |
| the Vacuum does not work | Power depletion | Use after full charge |
| Battery overheat protection | Wait for the battery temperature to return to normal and try again | |
| Clean water tank/dirty water tank/rolling brush not installed | Install Clean water tank/dirty water tank/roller brush correctly | |
| dirty water tank full | Clean the dirty water tank and install it back | |
| No water in clean water tank | Fill with water and put back in | |
| Clogged brush suction port or waste water port pipe | Clean the floor brush suction port and waste water port pipe | |
| Rolling brush is tangled | Clean the roller brush | |
| the Vacuum without water recovery exception | Filter element not installed | Use after installing filter element |
| the Vacuum dirty water tank full of water false alarm | Water full sensor dirty | Clean up the water-filled sensor |
| the Vacuum cannot be charged | dock not powered up | Use original power adapter as dock power supply |
| Original power adapter not used | Using the original power adapter | |
| Unable to voice prompt | Voice prompt off | Short press the voice on/off key to open the voice prompt |
| Self-cleaning is not possible | No water in clean water tank | Fill the tank with water and put it back in |
| Clean water tank not installed | Fill the Clean water tank | |
| dirty water tank full | Clean the dirty water tank and put it back in | |
| dirty water tank not installed | Return to dirty water tank | |
| Low or depleted power | Use self-cleaning when the power is sufficient | |
| dock not powered up | Use the original power adapter to power the dock |
2.Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum shows a fault icon?
A：When the Vacuum does not work normally, the display and voice will indicate the abnormal information, we suggest to refer to the following table to deal with the abnormal situation.
If you still can't solve the problem after troubleshooting according to the following methods, please contact the after-sales service in time.
| Fault icon | Troubleshooting | Solution |
 | Clean water tank is short of water, please add water | Use after adding water |
 | The roller brush is entangled, please check and clean the roller brush. | Check and clean the roller brush |
 | Dirty water tank is full, please clean | Clean the Dirty water tank and put it back |
 | Please put back the roller brush | Please install the brush correctly |
| The air duct is clogged, please clean the duct and waste water tank | Check the floor brush suction port and waste water port pipe for blockage and clean the waste water tank | |
| Dirty detection sensor is dirty | Clean the sensor surface with a cleaning brush | |
| error code | Please contact after-sales for maintenance |
3. Q：Where is the Xiaomi Truclean W10 Pro Wet Dry Vacuum SN information?
A： The product nameplate on the back of the main unit is located.
4. Q：What if there is an abnormal sound from the roller brush during the washing process of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： (1) Make sure the roller brush cover is in place. If it is not in place, please align the clips on both ends of the roller brush cover with the slots on both sides of the brush, press the cover and hear the "click" sound, then the installation is successful.
(2) Confirm whether the roller brush is installed in place, if not, please align the handle on the left side of the roller brush with the slot and press down to install the brush.
Brush.
(3) Confirm whether there is foreign matter entangled or blocked on both sides of the brush edge, gap and scraper articulation, if there is foreign matter, please use the cleaning
If there is any foreign matter, please use the cleaning brush to clean and re-install the brush.
5. Q： What if the dirty water tank is full during the use of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：(1) Xiaomi Truclean W10 Pro Wet Dry Vacuum's water full detection is achieved by the water full sensor, when stains or sticky liquid adheres to the sensor, it will affect the detection of the sensor and thus false alarm or no alarm will occur. When stains or sticky liquids adhere to the sensor, it will affect the detection of the sensor, which will result in false alarms or no alarms.
(2) During the use of the Xiaomi Truclean W10 Pro Wet Dry Vacuum, the water in the dirty water tank is in dynamic flow, and it is very likely to touch the sensor by mistake and cause the dirty water tank to be full. This can be solved by cleaning the waste water in the dirty water tank in time and wiping the sensors on both sides of the dirty water tank solid-liquid separation device. The sensor on both sides of the dirty water tank can be cleaned and wiped clean.
6. Q：How to solve the problem of dripping water when the Xiaomi Truclean W10 Pro Wet Dry Vacuum is stopped and lifted?
A：
Causes:
(1) Xiaomi Truclean W10 Pro Wet Dry Vacuum is leaking when it is shut down: when it is shut down, there is a delay in shutting down the Vacuum to protect the Vacuum, so when it is shut down, the Vacuum operation does not end immediately, it is still in a short cycle of water absorption and water discharge, and at this time the Vacuum At this time the Vacuum is suspended from the ground, only water can be discharged but not absorbed, so there will be some dripping water phenomenon, which does not affect normal use.
(2) Xiaomi Truclean W10 Pro Wet Dry Vacuum is shut down and brings up water leakage: When the Main unit is in use, the water in the tank is in dynamic flow, when the Main unit is completely shut down and resting, the water in the tank may drip out slowly, which does not affect the normal use.
Correct steps and solutions.
(1) make the body upright will pause to clean, or short press the on/off button to turn off the machine. To prevent waste water residue, the Vacuum will continue to run for a few seconds and then turn off, and then put back the dock after the Vacuum is completely stopped.
(2) In the upright pause or shutdown state, pull back the handle and push the Main unit to the dock for storage, charging and self-cleaning with the help of the roller.
(3) Please put the Vacuum back into the dock correctly after use to prevent it from tipping over when it is not placed properly. Please do not lift the Vacuum vertically (as shown below) to prevent waste water from flowing out.
7. Q：Is there still dirt left around the roller brush and roller brush cover after the Xiaomi Truclean W10 Pro Wet Dry Vacuum self-cleaning?
A： The self-cleaning function is designed to clean the roller brush and the waterway.
The self-cleaning function is mainly to clean the brush and waterway, the brush body and roller brush cover need to be cleaned manually.
Cleaning steps.
(1) In the upright stop/off state, press the two roller brush cover removal keys inward at the same time, remove the roller brush cover and rinse under running tap water until clean.
(2) Rotate to separate the cleaning brush and cutter, and use the cutter to cut off the hair entangled in the slit at the edge of the roller brush.
(3) Turn the brush latch counterclockwise to unlock, pull out the brush and use the cleaning brush to clean both edges of the brush, the gap at the bottom and the squeegee strip.
and scrapers at the interface.
(4) Put back the roller brush and roller brush cover in order.
8. Q：Why does the Xiaomi Truclean W10 Pro Wet Dry Vacuum have water residue?
A：The Vacuum roller brush to the ground for wet mopping, different ground has a certain degree of water absorption, so dragging after the formation of a thin layer of water film in the sunlight is more obvious, but will soon dry out, and does not affect the cleaning effect. In the use of the process, you can use the "bow" mopping, or choose low-grade mode for cleaning, can effectively reduce the residue of water stains.
9. Q：How to deal with the tangled hair phenomenon in Xiaomi Truclean W10 Pro Wet Dry Vacuum to solve it?
A：When the floor cleaning encounters more hair, it is possible to encounter hair tangling and other situations. At this time, you can clean the floor brush and roller
Brush related hair tangling problem.
Cleaning steps (you can also scan the code to watch the instruction video)
(1) Press both roller brush cover removal keys inward at the same time to remove the roller brush cover.
(2) Turn the brush latch counterclockwise to unlock and pull the brush outward.
(3) Turn the cleaning brush handle to remove the cutter. Use the cutter to cut off the hair entangled in the roller brush and the body of the floor brush.
(4) Rinse the roller brush cover and brush with tap water until clean, then place in the Basket and let it dry naturally to avoid odor.
Tip: Do not expose the roller brush to sunlight.
(5) Use a dry rag or paper towel to clean adhering hair, dirt and foreign objects clogged at the suction port.
Tip:
- Do not rinse the floor brush.
- Do not touch the gear box just after using the Vacuum to prevent high temperature burns.
(6) Put back the roller brush and roller brush cover in order. when putting back the roller brush cover, align it with the snap position and hear a "click" to indicate that it is in place.
10. Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum roller brush is not installed properly?
A： The Xiaomi Truclean W10 Pro Wet Dry Vacuum has certain tolerances when installing in order to better fix the roller brush and squeegee bar for better floor cleaning and dirt recovery, so you need to pay attention to install it correctly in place.
Installation method.
(1) Fix the brush side with your hand and load the brush into the brush
(2) Turn the brush latch clockwise to lock the brush.
(3) Align with the snap position, install the roller brush cover, and hear the "click" sound to indicate the installation in place.
11. Q：What if the Xiaomi Truclean W10 Pro Wet Dry Vacuum floor brush shakes?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum will have a slight shaking when cleaning because the roller brush is in dry and fluffy state, it will return to normal after the roller brush is completely wet.
12. Q:Why does the hot gear box need to be exposed?
A:This is the innovative design of our the Vacuum crawler brush. The design of the external gear box optimizes the space saving of the brush and achieves the cleaning effect along the three sides of the brush. The gearbox itself is designed to optimize the speed of the brush for optimal cleaning performance and brush life.
The gearbox itself is designed to optimize brush speed for optimal cleaning power and brush life.
It is normal for the Vacuum to get hot at the end of use, so please do not touch it directly to prevent high temperature burns.
13. Q:Will the Vacuum produce odor after use?
A:After the Vacuum is used, please place the Main unit in the base station for self-cleaning and rinse the roller brush cover, roller brush, cleaning tray, dirty water tank and dirty water tank's filter element with tap water, then put them in the Basket to let it dry naturally and then put it back into the Main unit to avoid odor.
14.Q：Does Xiaomi Truclean W10 Pro Wet Dry Vacuum support the use of unofficial cleaning solutions?
A：To protect the Vacuum, please do not add hot water, unofficial cleaning solutions or disinfectant products.
15. Q：What if hair does not get sucked in when using the Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：Hair waste is a light amount of waste, and the Xiaomi Truclean W10 Pro Wet Dry Vacuum is prone to blowing away when it encounters hair during high-speed operation, so you can clean it a few more times without affecting normal use.
16. Q：What if there is hair residue in the suction port and dirty water tank when using Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A： The solid-liquid waste of Xiaomi Truclean W10 Pro Wet Dry Vacuum enters the dirty water tank through the suction port of the floor brush and then the solid-liquid separation is carried out.
17. Q： Does the Xiaomi Truclean W10 Pro Wet Dry Vacuum have a drying function?
A：There is no drying function, it is recommended to start self-cleaning after each floor cleaning, clean the dirty water tank in time after completion, remove the roller brush and put it in a ventilated place and dry it to avoid odor.
18. Q：Why is there no water level line?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum is a closed water filling port, no water level line is needed, users can close the water filling valve port after filling the tank, it does not affect the normal use.
19. Q：Why is the Xiaomi Truclean W10 Pro Wet Dry Vacuum's dock not easy to fix and easy to be dragged when taking out?
A：Xiaomi Truclean W10 Pro Wet Dry Vacuum dock only has charging, self-cleaning and storage functions, no other functions and is lightweight and easy to place, so it is easy to be dragged when taking out the Vacuum, just put it back in, it does not affect normal use.
20.Q：What is the problem with Xiaomi Truclean W10 Pro Wet Dry Vacuum when the battery power drops off for the first time?
A:In the case of power loss in the first use, please place the Main unit in the base station to charge to more than 10%, the Vacuum will automatically calibrate the soc, the lithium battery after a complete charge and discharge, the power display will be more accurate.21. Q:Is it normal to have residual water on the floor when washing the floor with Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A：1, the Vacuum roller brush to the ground for wet mopping, different ground have a certain degree of water absorption, so dragged through the formation of a thin layer of water film in the sunlight is more obvious, but will soon dry out, and does not affect the cleaning effect. In the process of use, you can use the "bow" mopping, or choose low-grade mode for cleaning, can effectively reduce the residue of water stains. Local serious After repeatedly mopping the heavily soiled area, finish with forward scrubbing.
2、When the Xiaomi Truclean W10 Pro Wet Dry Vacuum crosses the threshold, the Vacuum does not end its operation, it is always in the cycle of suction and discharge, and at this time the Vacuum is in a suspended state from the ground, it can only discharge water but not absorb water, so it will leave a lot of water stains.
3, for the dirty environment, it is recommended to do self-cleaning after use, to avoid the process of secondary attachment of dirty ground residue
4、Water stains can be switched to the second cleaning of water absorption mode
5, the surface of the smooth tile may be more obvious water marks contrast
22.Q:Why the Vacuum drops power quickly and the battery life is short during the use of Xiaomi Truclean W10 Pro Wet Dry Vacuum?
A:For user experience, when using the vacuum for the first time, the Main unit should be fully charged before use.
Because the Main unit power display is a percentage digital display, so that users can intuitively observe the power, so in use, the power display will be visible to the naked eye in the speed of decline, giving you the feeling of fast power loss or power loss;After testing, in the use of the corresponding gear range.
Automatic mode: 30 minutes; (ordinary environment applicable), 100% power data 1 minute about 3%.
Water absorption mode: 35 minutes; (with water environment ground), 100% power data 1 minute approximately 3% off.
High-power mode: 20 minutes; (strong stain environment), 100% of the power data is about 5% off in 1 minute.
Automatic mode can be used for daily cleaning. Automatic mode automatically adjusts the suction power according to the degree of soiling, which also helps to improve the range.
23.Q:Why is the Xiaomi Truclean W10 Pro Wet Dry Vacuum’s dirty water tank high and the structure around the roller brush is not ventilated and prone to odor?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum’s dirty water tank can be cleaned with a cleaning brush with the help of a sink or other applicable environment.After using the roller brush, clean and wipe it in time for maintenance, use the cleaning brush to clean the suction port and cover and ventilate and dry to avoid odor. Avoid odor.
24.Q:Why is the capacity of Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank small and easily full?
A:The capacity of Xiaomi Truclean W10 Pro Wet Dry Vacuum's dirty water tank is 640ml, the duration of use is related to the actual environment, when the environment is more stolen, the Main unit will increase the suction power and water volume, dirty water tank waste water storage will also increase; after each use, please also dump and clean the dirty water tank. After each use, please dump and clean the dirty water tank in time to avoid odor.
25.Q:Is the white color of Xiaomi Truclean W10 Pro Wet Dry Vacuum easy to steal?
A:Xiaomi Truclean W10 Pro Wet Dry Vacuum is designed in simple white color, it is recommended to clean and wipe it in time after use.26.Q:Why does the Xiaomi Truclean W10 Pro Wet Dry Vacuum take multiple times to charge successfully?
A:When the Xiaomi Truclean W10 Pro Wet Dry Vacuum is placed in the charging base station, align the charging base station with the charging column and there will be a corresponding voice prompt after the charging is placed in place.
27.Q:Can the Vacuum be used without adding water?
A:Water absorption mode can be used to absorb large spreads of liquid without adding water, but it is not recommended to dry vacuum dust.
28.Q:Why does the Vacuum stop and report an error: "Please clean the pipe and dirty water tank", but after cleaning, it still reports an error?
A:In order to protect the Vacuum's life, the Vacuum automatically protects to stop, at this time you need to clean the dirty water tank and pipes, and after 80S the Vacuum will automatically resume normal use.
Does it help?
Yes
No