Mi 2K Gaming Monitor 27" FAQ
| Product model | Mi 2K Gaming Monitor 27" |
| |
| Product Specifications | Model no.:XMMNT27HQ |
| Rated voltage:100–240 V~ | |
| Rated current:1.5A | |
| Screen size:27 inches | |
| Recommended resolution:2560 × 1440 | |
| Maximum resolution:2560 × 1440 | |
| Visible area (diagonal):68.6 cm | |
| Response time:1ms (IMBC), 4ms (GTG) | |
| Refresh rate:165Hz | |
| Color gamut:95% DCI-P3, 100% sRGB | |
| Number of colors:16.7 million | |
| HDR:VESA Display HDR™ 400 | |
| Contrast:1000:1 (TYP) | |
| Rated power:35W (TYP), 75W Max | |
| Dot pitch:0.2331 (H) × 0.2331 (V) | |
| Operating temperature:0°C to 45°C | |
| Net weight:6.53kg | |
| Operating humidity:20% RH-80% RH | |
| Dimensions:609.44 (L) × 200.00 (W) × 461.25 (H)mm | |
| Stand:Supports vertical adjustment/tilting/rotating/portrait mode/wall mounting (75 × 75mm) | |
| Number and type of ports | DP 1.4 port×1 |
| HDMI 2.0 port×2 | |
| USB IN port×1 | |
| USB 3.0 port×2 | |
| AUDIO port×1 | |
AC In cable port×1 |
Overview:
1. Q:What interfaces does common monitors have？
A:Common monitors have VGA，DVI，HDMI，DP interface：
1) VGA:The interface is an analog signal interface for image transmission. It can connect through VGA cable to laptops, desktops and other devices which support VGA output for screen expansion.
2) DVI interface: DVI-I can transmit both digital and analog signals, DVI-D can transmit digital signals, and DVI-A can only transmit analog signals. The most commonly used interface is DVI-I.
3) HDMI: This interface can support output 1080P images and 7.1 channels at the same time. Only one HDMI cable is needed to transmit high quality video and audio signals, which is the most widely used at present.
① MI TV HDMI interface is the input interface, support through the HDMI cable connection computer, game console, DVD, set-top box, HD player (MI box) output devices.
The HDMI (ARC) interface represents the interface that supports audio return (ARC), which is used to export the sound from the TV to the power amplifier/home theater and other devices when the TV is connected to the external power amplifier/home theater that supports ARC.
② The HDMI interface of MI box belongs to the output interface, which is used to replace AV composite cable to connect HDTV.
4) DP interface: can transmit video and audio signals, and anti-jamming ability.
2.Q:What are the different between HDMI 1.4 and HDMI 2.0？
A:HDMI 1.4 supports 4K and up to 3840×2160 resolution and 30FPS frame rate. HDMI 2.0 supports 4K and up to 3840×2160 resolution, 50FPS or 60FPS frame rate.
When HDMI cable connected to the monitor, can achieve the following resolution and refresh rate:
| Color depth | HDMI 1.4 | HDMI 2.0 |
| 24 | 4096×2160p 24Hz | 3840×2160p 60Hz |
| 30 | 3840×2160p 30Hz | 3840×2160p 60Hz |
| 36 | 3840×2160p 25Hz | 3840×2160p 60Hz |
| 48 | 3840×2160p 24Hz | 3840×2160p 50Hz |
3.Q:What is the best resolution for Mi 2K Gaming Monitor 27"?
A:A: The best resolution is 2560×1440. DP(1.4) up to support 165Hz, HDMI(2.0) up to support 144Hz.
1) The higher the resolution, the more pixels the display can display, the finer the picture, and the more information can be displayed in the same screen area.
2) The higher the refresh frequency, the smaller the flickering sense of the image on the screen; the higher the stability, and the better the protection of vision.
Frequently ask question:
1.Q :How to do if Mi 2K Gaming Monitor 27" can’t power on？
A :1) Directly remove the signal cable of the monitor and keep the monitor power. If the logo appears when the monitor is turned on, it is proved that the display function is normal. If the video line is not in good contact, check the signal cable interface, signal cable and signal source.
2) Replace other DP interface.
3) Replace the HDMI interface.
4) Replace the wire rod test.
5) Replace the signal source for testing.
6) If adaptor is used, try after removing adaptor.
2. Q:Why does the TV screen have no image display after power on?
A：When the power lamp is on and in the energized state, there is no image. You can check whether the video cable connection is normal and whether the video output device is started. You can replace other output devices to try.
1. The screen brightness can be adjusted and the contrast can be increased.
2, Check the current display mode switch standard.
3. Turn off HDR to check whether it is normal.
4, Restore to the factory Settings.
3. Q :Why does the Mi 2K Gaming Monitor 27" show jumping image or corrugated graphics?
A :MI 2K Gaming Monitor 27" should be used away from any electrical equipment that may cause electronic interference when the image is jumping or appears corrugated graphics.
4.Q：What if it prompts "out of range" ?
A：The prompt "out of range" is caused by incorrect resolution setting. You can adjust the recommended resolution in the computer or other video output device.'
5.Q :Can Mi 2K Gaming Monitor 27" support wireless cast？
A :Mi 2K Gaming Monitor 27" doesn’t support wireless cast.
6. Q：Why is the picture colour different after changed to Mi 2K Gaming Monitor 27"？
A:The color of the display screen is different due to different color temperature Settings on the screen. You can modify the color temperature of the display in the menu Settings.
7.Q:How do I clean Mi 2K Gaming Monitor 27"?
A:The monitor can be cleaned by the following methods:
1) Ensure that the LCD is turned off;
2) Use special screen cleaning liquid to spray evenly;
3) Select a special wipe screen cloth with good water absorption and good dust absorption power to wipe gently, dust is easy to adsorb to the cloth, and in repeated wiping will not re-stick to the screen, will not make the dust particles scratch the LCD screen;
Note: it is not recommended to use clean water. Alkaline solution or chemical solution is strictly prohibited to wipe the screen, otherwise it will cause short circuit or corrosion of the equipment.
8.Q：What if the video doesn't run smoothly?
A:If the playback is not smooth, you can confirm whether the playback is normal on other devices. You can replace the video source and try. It is suggested to use standard DP.
9.Q:How to deal with the screen has white dot, black dot and not bright?
A:In case of white dot or black dot and not bright, guide the user to the do screen test (change different background color) to determine whether the screen display problem. If the display point position is abnormal, guide after-sales test.
10.Q:What happens when the brightness changes automatically?
A:If the display screen is bright or dark, please check whether the video signal cable has been plugged in. If the dynamic brightness is turned on, please turn it off and try again.
11.Q:Mi 2K Gaming Monitor 27" has access to two display input sources. Is the smart mode set when switching between single-screen displays memorable?
A :Mi 2K Gaming Monitor 27" has interface memory and automatically records the main and secondary video access sources.
12.Q:Why can't my Mi 2K Gaming Monitor 27" dynamic response time be turned on?
A :Mi 2K Gaming Monitor 27" dynamic response time cannot be turned on because the current refresh is low and it can be turned on when the refresh is greater than or equal to 100Hz.
13.Q：How to deal with display screen is blurred？
A :Mi 2K Gaming Monitor 27" display screen can be solved as follows:
1) Whether the appearance of the goods is damaged;
2) It is recommended to use the official standard DP cable. If the adapter is used, you can try to replace the adaptor with high quality;
3) Check whether the display driver is normal.View the display adapter update driver in Device Manager, or try to connect to other output devices to see if the display works.
Does it help?