Home/Support/FAQ/

Why cannot the Xiaomi Motion Sensor 2S be connected to the Bluetooth gateway?

/

Why cannot the Xiaomi Motion Sensor 2S be connected to the Bluetooth gateway?

To check why cannot the sensor be connected to the Bluetooth gateway, please refer to the following details:
1. The device that you use is not equipped with a Bluetooth Mesh gateway, or the Bluetooth Mesh gateway on the device is not turned on;
2. The distance between the sensor and the Bluetooth Mesh gateway is too far (the normal operating distance ranges from 10 to 15m);
3. There are too many obstructions of the wall between the sensor and the Bluetooth Mesh gateway (the Bluetooth signal can penetrate 1 to 2 pieces of wall);
4. The battery level is low after the long-term use.