Why does the Xiaomi Robot Vacuum X20 Pro not collect dust or not clean properly?
If the Xiaomi Robot Vacuum X20 Pro doesn’t collect dust or not clean properly, please refer to the following troubleshooting methods:
1. Ensure that the omni station is powered on and that the dust cabinet cover is properly closed and the disposable bag is securely installed when dust collection is in progress;
2. Check if the disposable bag is full. If so, replace it and try again;
3. Inspect the auto-empty vent on the robot vacuum and the omni station, as well as the dust compartment, for any blockages. Clear any obstructions before using;
4. Verify in the Mi Home/Xiaomi Home APP that automatic dust collection is enabled. If it's off, turn it on and try again;
5. Check if the charging contacts are dirty. Clean them with a dry tissue if necessary;
6. If there is a high amount of dust in your home, it is recommended to set the dust collection frequency to every cleaning session.
We hope the above methods can help you solve the problem. If your problem still exists, please contact the local after-sales service center for further assistance.
1. Ensure that the omni station is powered on and that the dust cabinet cover is properly closed and the disposable bag is securely installed when dust collection is in progress;
2. Check if the disposable bag is full. If so, replace it and try again;
3. Inspect the auto-empty vent on the robot vacuum and the omni station, as well as the dust compartment, for any blockages. Clear any obstructions before using;
4. Verify in the Mi Home/Xiaomi Home APP that automatic dust collection is enabled. If it's off, turn it on and try again;
5. Check if the charging contacts are dirty. Clean them with a dry tissue if necessary;
6. If there is a high amount of dust in your home, it is recommended to set the dust collection frequency to every cleaning session.
We hope the above methods can help you solve the problem. If your problem still exists, please contact the local after-sales service center for further assistance.
Does it help?
Yes
No