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Is it normal that the wheel of Ninebot S will turn by itself as lifting up? What is the problem?

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Is it normal that the wheel of Ninebot S will turn by itself as lifting up? What is the problem?

When the vehicle is turned On, lifted the vehicle, and the tire rotates. This may be due to three reasons:
1) In the power-on state, the Ninebot S self-test is not accurate, and in the state of being lifted cannot be recognized. You can try to turn the On and Off the vehicle again to see if the problem is solved.
2) It may also be that the lifting and drop down movement is too soft and too fast, so that the vehicle is not detected to be lifted or put down, the customer needs to turn off the machine or put down to test the vehicle. Whether to solve the problem;
3) The vehicle foot switch didn’t not spring back or at the station mode.
If the above three situations occur frequently, please contact the after-sales service support for testing.