Xiaomi Electric Scooter 4 Pro Max FAQ
1. Q: What are the main specifications of the Xiaomi Electric Scooter 4 Pro Max series?
A: For your reference, here are the main specifications:
Maximum Speed: For European, French, and Spanish models, the speed limit is 25 km/h, while for the German model, it is 20 km/h;
Full Battery Range: ≥60 km;
Maximum Incline: Approximately 22%;
Maximum Load Capacity: For European and German models, the maximum load capacity is ≤110 kg, and for French model, it is ≤120 kg;
Rated Motor Power: 400W;
Maximum Motor Power: 960W;
Rated Battery Energy: 477Wh;
Charger Input Voltage: 100—240V;
IP rating: IPX4;
For detailed specifications, please refer to the respective model manuals.
2. Q: How to assemble the Xiaomi Electric Scooter 4 Pro Max series?
A: 1. Place the scooter on the ground and then put down the kickstand;
2. Lift the stem up and lock the quick release lever tightly;
3. Install the handlebar onto the stem with the headlight facing forward;
4. Use the 3mm T-shaped Allen key to tighten the 4 screws in sequence.
3. Q: Does the Xiaomi Electric Scooter 4 Pro Max series have a wing light?
A: Yes, it has front and rear integrated wing lights.
Press the "←" (left turn) or "→" (right turn) button on the control panel, the wing light will light up and flash, and press the button again to turn off the wing light.
4. Q: Does the Xiaomi Electric Scooter 4 Pro Max series have a password lock?
A: Only the Xiaomi Electric Scooter 4 Pro Max France version has password locks.
5. Q: Does the Xiaomi Electric Scooter 4 Pro Max series need to be activated before use?
A: When the vehicle is not activated, the speed limit will be 15km/h. After starting up, there will be a short beep sound. It is recommended to assemble and activate the vehicle before cycling.
Note:
The QR code attached on the dashboard is used to activate the vehicle, please save it.
6. Q: What type of tires are used in the Xiaomi Electric Scooter 4 Pro Max series? What is the size?
A: The tire type is vacuum explosion-proof tire; The size of the front and rear tires is both 10 inches.
7. Q: Where can I find the charger and user manual for the Xiaomi Electric Scooter 4 Pro Max series after unpacking?
A: The charger and user manual are located in the accessory slot on the rear wheel.
8. Q: What information can be displayed on the dashboard of the Xiaomi Electric Scooter 4 Pro Max series?
A: The dashboard can display speed, speed mode, battery level, temperature warning, fault prompt, front light switch indicator, turn signal indicator, etc.
① Digital display: It can display speed, battery level, and error codes (red font);
② Wing light indicator: When the wing light is turned on, the indicator icon flashes;
③ Headlight indicator: Press the power button to turn on/off the headlights;
④ Locker Reminder: When the lock icon lights up, it means that the scooter is locked. The scooter can be locked/unlocked in the Mi Home app;
⑤ Bluetooth display: When this icon lights up, it means that the scooter has successfully connected to the mobile device (The scooter supports Bluetooth 5.0 connection);
⑥ Battery display: There are five grids in total, each representing approximately 20% of the battery (constantly lit at 20%, flashing at 10%);
⑦ Riding mode:
It represents pedestrian mode (The front and tail lights are always on), with a maximum speed limit of 6km/h for the scooter. D represents standard mode, S represents sport mode;
⑧ Automatic Light on/off: You can turn on the auto light on/off mode in the app once the scooter is connected to Bluetooth. When the icon lights up, it indicates that this function is enabled, and the headlight will automatically turn on or off according to the ambient brightness.
• The headlight is on when the function is enabled: The headlight will turn off after 30 seconds in bright surroundings, or remain on in dark surroundings.
• The headlight is off when the function is enabled: The headlight will turn on immediately in dark surroundings, or remain off in bright surroundings.
Tips:
This function is only available in D and S modes. When switching to pedestrian mode, the headlights are always on.
⑨ Error display: When the wrench icon displays red, it means that the scooter needs repair;
⑩ Temperature warning:
* When the scooter is not charging, if the ambient temperature is lower than -10°C or higher than 45°C, the temperature warning icon will flash on the dashboard. Riding in these circumstances may result in reduced scooter performance and other risks, and it is recommended to use the scooter after the temperature returns to normal range;
* When the scooter is charging, if the ambient temperature is lower than 0°C or higher than 40°C, the temperature warning icon will flash on the dashboard. The scooter may not charge. Continuing to charge the scooter may even pose a risk. When the ambient temperature returns to the range of 0°C to 40°C, the temperature warning icon will go out and the scooter can be charged again.
⑪ Tire pressure reminder: When the tire pressure reminder is enabled in the Mi Home, the icon will remind the user to check the tire pressure every 30 (±7) days. You can reset the reminder in the APP;
⑫ Power button: Short press to turn on, press and hold for 3 seconds to turn off. When the scooter is on, press to turn on/off the headlights and taillights; press twice to switch speed mode.
9. Q: How to ride the Xiaomi Electric Scooter 4 Pro Max series?
A: Please wear protective gear before riding. First, stand on the deck with one foot, kick off with the other foot on the ground, and ride at a speed of ≥5km/h. At the same time, press the accelerator. It is recommended to drive at a constant speed when riding, and avoid suddenly accelerating. Release the accelerator and squeeze the brake lever to apply the brake.
Tilt your body to the steering direction as you turn, and slowly turn the handlebar. Use a kickstand when parking.
10. Q: What are the requirements for riders of the Xiaomi Electric Scooter 4 Pro Max series?
A: Xiaomi Electric Scooter 4 Pro Max series is suitable for ages 16-50, and the maximum load is ≤110kg (German and Spanish regulations only) or ≤120kg. Do not ride under the influence of alcohol. Do not ride after taking medication that may affect judgment.
11. Q: How to turn on and off the headlights and taillights of the Xiaomi Electric Scooter 4 Pro Max series?
A: In the powered-on state, a single press of the power button can turn on/ off the front and rear lights.
12. Q: What is the waterproof rating of the Xiaomi Electric Scooter 4 Pro Max series? Can I ride in the rain or snow?
A: The waterproof rating of the Xiaomi Electric Scooter 4 Pro Max series is IPX4. Outdoor riding is prohibited on rainy days. For your personal safety, it’s not recommended outdoor riding on snowy days or other bad weather.
13. Q: How to use the energy recovery function of the Xiaomi Electric Scooter 4 Pro Max series?
A: The energy recovery function can be adjusted by connecting to Mi Home app. The default energy recovery intensity is weak, and the three energy recovery intensities are low, medium, and high.
You can use the energy recovery function by clicking [More] at the upper right corner of the home page >> enter the [More] Settings page >> tap [Energy Recovery Intensity].
14. Q: What type of battery does the Xiaomi Electric Scooter 4 Pro Max series use? How to maintain it?
A: Xiaomi electric scooters use ternary lithium batteries. In daily use, please try to avoid completely depleting the battery before recharging. Try to charge it as you use it, which can greatly extend the battery’s lifespan.
In addition, the battery pack can achieve higher cruising range and performance when used at room temperature. If used in an environment below 0°C, the battery cruising range and performance will decrease. Under typical circumstances, such as -20℃ environment, the cruising range may be only half or lower than that at normal temperature.
If the scooter is not used for more than 30 days, please charge the battery to at least 80% and store it in a cool and dry place. Please fully charge it every 1-2 months to extend the battery life.
Note:
If the battery is not charged in time, it may cause damage to the battery due to over-discharge. This damage is irreparable. Damage caused by not charging for a long time will result in the inability to charge again, and the free warranty will not be available.
15. Q: How many riding modes does the Xiaomi Electric Scooter 4 Pro Max series have? How to switch modes?
A: There are three riding modes:
1. Pedestrian mode: Maximum speed of 6km/h;
2. Standard mode D: Maximum speed of 20km/h (standard mode D maximum speed for German, Italian and Nordic regulations: 15km/h);
3. Sports mode S: Maximum speed 25km/h (the limit of speed for German, Italian and Nordic regulations: 20km/h).
In the power-on state, you can press the power button twice to view or switch modes through the dashboard display.
16. Q: How to charge the Xiaomi Electric Scooter 4 Pro Max series when using it for the first time?
A: The charging port is located on the left side of the inclined tube above the body:
1. Open the rubber plug and connect the charging cable to the charging interface of the body;
2. Connect the charger to the power socket.
When the scooter is charged, the LED indicator light on the charger changes from red to green. At this time, you can remove the charging cable and fasten the rubber plug.
17. Q: Can the Xiaomi Electric Scooter 4 Pro Max series and Xiaomi Electric Scooter 4 Pro chargers be used interchangeably? What differences are there?
A: They can’t. The connection between the Xiaomi Electric Scooter 4 Pro charger and the body is a magnetic charging port, and the charging interfaces are different and cannot be used interchangeably.
18. Q: How to inflate the Xiaomi Electric Scooter 4 Pro Plus series, and how high the tire pressure should be?
A: Remove the tire valve cap and use an extension valve to connect to the tire valve. Use a pump to connect to the extension valve. When inflating, inflate the front and rear tire pressures to 40-50 PSI. It is also recommended to check tire pressure every 20-30 days.
19. Q: How to adjust the brake tightness of the Xiaomi Electric Scooter 4 Pro Max series?
A: Adjust the tightness of the brake by adjusting the screw that fixes the brake line on the drum brake. Pulling the brake line outward and then tightening the screw is to tighten the brake; pushing the brake line inward and then tightening the screw is to loosen the brake.
20. Q: What’s the problem with the Xiaomi Electric Scooter 4 Pro Plus series not charging?
A: Possibly due to the following reasons:
(1) Charger malfunction: Connect the charger to the power source without attaching it to the vehicle. Observe the charger's indicator light. If it doesn't light up or shows a red light (it should normally be green), it indicates a charger malfunction and a new charger is needed;
(2) Battery over-discharge: If the vehicle has not been used or charged for an extended period, over-discharge of the battery may occur. Try to connect the charger to activate the battery. If activation is unsuccessful, it suggests severe over-discharge, requiring repair.
21. Q: What’s the problem with the Xiaomi Electric Scooter 4 Pro Max series failing to turn on?
A: There may be the following reasons:
(1) The battery enters sleep mode. When the battery level is lower than 20% and has not been powered on or charged for 10 consecutive days, the battery will enter sleep mode. In such a situation, your scooter will not start. Please connect the charger and charge for 3 seconds to activate the battery;
(2) The battery is seriously over-discharged or caused by other faults and needs to be reported for repair.
22. Q: How to determine the alarm code of Xiaomi Electric Scooter 4 Pro Max series?
A: When a flashing red wrench icon appears on the dashboard, it means that the scooter is malfunctioning. When the scooter malfunctions, the speedometer displays a malfunction error code.
23. Q: Does the Xiaomi Electric Scooter 4 Pro Max series support fast charging?
A: With the Xiaomi fast charger, the Xiaomi Electric Scooter 4 Pro Plus series can support fast charging. It takes about 3 hours to fully charge the Xiaomi Electric Scooter 4 Pro Max by using the Xiaomi fast charging charger.
24. Q: What is the braking method of Xiaomi Electric Scooter 4 Pro Max series?
A: Drum brake.
A: For your reference, here are the main specifications:
Maximum Speed: For European, French, and Spanish models, the speed limit is 25 km/h, while for the German model, it is 20 km/h;
Full Battery Range: ≥60 km;
Maximum Incline: Approximately 22%;
Maximum Load Capacity: For European and German models, the maximum load capacity is ≤110 kg, and for French model, it is ≤120 kg;
Rated Motor Power: 400W;
Maximum Motor Power: 960W;
Rated Battery Energy: 477Wh;
Charger Input Voltage: 100—240V;
IP rating: IPX4;
For detailed specifications, please refer to the respective model manuals.
2. Q: How to assemble the Xiaomi Electric Scooter 4 Pro Max series?
A: 1. Place the scooter on the ground and then put down the kickstand;
2. Lift the stem up and lock the quick release lever tightly;
3. Install the handlebar onto the stem with the headlight facing forward;
4. Use the 3mm T-shaped Allen key to tighten the 4 screws in sequence.
3. Q: Does the Xiaomi Electric Scooter 4 Pro Max series have a wing light?
A: Yes, it has front and rear integrated wing lights.
Press the "←" (left turn) or "→" (right turn) button on the control panel, the wing light will light up and flash, and press the button again to turn off the wing light.
4. Q: Does the Xiaomi Electric Scooter 4 Pro Max series have a password lock?
A: Only the Xiaomi Electric Scooter 4 Pro Max France version has password locks.
5. Q: Does the Xiaomi Electric Scooter 4 Pro Max series need to be activated before use?
A: When the vehicle is not activated, the speed limit will be 15km/h. After starting up, there will be a short beep sound. It is recommended to assemble and activate the vehicle before cycling.
Note:
The QR code attached on the dashboard is used to activate the vehicle, please save it.
6. Q: What type of tires are used in the Xiaomi Electric Scooter 4 Pro Max series? What is the size?
A: The tire type is vacuum explosion-proof tire; The size of the front and rear tires is both 10 inches.
7. Q: Where can I find the charger and user manual for the Xiaomi Electric Scooter 4 Pro Max series after unpacking?
A: The charger and user manual are located in the accessory slot on the rear wheel.
8. Q: What information can be displayed on the dashboard of the Xiaomi Electric Scooter 4 Pro Max series?
A: The dashboard can display speed, speed mode, battery level, temperature warning, fault prompt, front light switch indicator, turn signal indicator, etc.
① Digital display: It can display speed, battery level, and error codes (red font);
② Wing light indicator: When the wing light is turned on, the indicator icon flashes;
③ Headlight indicator: Press the power button to turn on/off the headlights;
④ Locker Reminder: When the lock icon lights up, it means that the scooter is locked. The scooter can be locked/unlocked in the Mi Home app;
⑤ Bluetooth display: When this icon lights up, it means that the scooter has successfully connected to the mobile device (The scooter supports Bluetooth 5.0 connection);
⑥ Battery display: There are five grids in total, each representing approximately 20% of the battery (constantly lit at 20%, flashing at 10%);
⑦ Riding mode:
It represents pedestrian mode (The front and tail lights are always on), with a maximum speed limit of 6km/h for the scooter. D represents standard mode, S represents sport mode;⑧ Automatic Light on/off: You can turn on the auto light on/off mode in the app once the scooter is connected to Bluetooth. When the icon lights up, it indicates that this function is enabled, and the headlight will automatically turn on or off according to the ambient brightness.
• The headlight is on when the function is enabled: The headlight will turn off after 30 seconds in bright surroundings, or remain on in dark surroundings.
• The headlight is off when the function is enabled: The headlight will turn on immediately in dark surroundings, or remain off in bright surroundings.
Tips:
This function is only available in D and S modes. When switching to pedestrian mode, the headlights are always on.
⑨ Error display: When the wrench icon displays red, it means that the scooter needs repair;
⑩ Temperature warning:
* When the scooter is not charging, if the ambient temperature is lower than -10°C or higher than 45°C, the temperature warning icon will flash on the dashboard. Riding in these circumstances may result in reduced scooter performance and other risks, and it is recommended to use the scooter after the temperature returns to normal range;
* When the scooter is charging, if the ambient temperature is lower than 0°C or higher than 40°C, the temperature warning icon will flash on the dashboard. The scooter may not charge. Continuing to charge the scooter may even pose a risk. When the ambient temperature returns to the range of 0°C to 40°C, the temperature warning icon will go out and the scooter can be charged again.
⑪ Tire pressure reminder: When the tire pressure reminder is enabled in the Mi Home, the icon will remind the user to check the tire pressure every 30 (±7) days. You can reset the reminder in the APP;
⑫ Power button: Short press to turn on, press and hold for 3 seconds to turn off. When the scooter is on, press to turn on/off the headlights and taillights; press twice to switch speed mode.
9. Q: How to ride the Xiaomi Electric Scooter 4 Pro Max series?
A: Please wear protective gear before riding. First, stand on the deck with one foot, kick off with the other foot on the ground, and ride at a speed of ≥5km/h. At the same time, press the accelerator. It is recommended to drive at a constant speed when riding, and avoid suddenly accelerating. Release the accelerator and squeeze the brake lever to apply the brake.
Tilt your body to the steering direction as you turn, and slowly turn the handlebar. Use a kickstand when parking.
10. Q: What are the requirements for riders of the Xiaomi Electric Scooter 4 Pro Max series?
A: Xiaomi Electric Scooter 4 Pro Max series is suitable for ages 16-50, and the maximum load is ≤110kg (German and Spanish regulations only) or ≤120kg. Do not ride under the influence of alcohol. Do not ride after taking medication that may affect judgment.
11. Q: How to turn on and off the headlights and taillights of the Xiaomi Electric Scooter 4 Pro Max series?
A: In the powered-on state, a single press of the power button can turn on/ off the front and rear lights.
12. Q: What is the waterproof rating of the Xiaomi Electric Scooter 4 Pro Max series? Can I ride in the rain or snow?
A: The waterproof rating of the Xiaomi Electric Scooter 4 Pro Max series is IPX4. Outdoor riding is prohibited on rainy days. For your personal safety, it’s not recommended outdoor riding on snowy days or other bad weather.
13. Q: How to use the energy recovery function of the Xiaomi Electric Scooter 4 Pro Max series?
A: The energy recovery function can be adjusted by connecting to Mi Home app. The default energy recovery intensity is weak, and the three energy recovery intensities are low, medium, and high.
You can use the energy recovery function by clicking [More] at the upper right corner of the home page >> enter the [More] Settings page >> tap [Energy Recovery Intensity].
14. Q: What type of battery does the Xiaomi Electric Scooter 4 Pro Max series use? How to maintain it?
A: Xiaomi electric scooters use ternary lithium batteries. In daily use, please try to avoid completely depleting the battery before recharging. Try to charge it as you use it, which can greatly extend the battery’s lifespan.
In addition, the battery pack can achieve higher cruising range and performance when used at room temperature. If used in an environment below 0°C, the battery cruising range and performance will decrease. Under typical circumstances, such as -20℃ environment, the cruising range may be only half or lower than that at normal temperature.
If the scooter is not used for more than 30 days, please charge the battery to at least 80% and store it in a cool and dry place. Please fully charge it every 1-2 months to extend the battery life.
Note:
If the battery is not charged in time, it may cause damage to the battery due to over-discharge. This damage is irreparable. Damage caused by not charging for a long time will result in the inability to charge again, and the free warranty will not be available.
15. Q: How many riding modes does the Xiaomi Electric Scooter 4 Pro Max series have? How to switch modes?
A: There are three riding modes:
1. Pedestrian mode: Maximum speed of 6km/h;
2. Standard mode D: Maximum speed of 20km/h (standard mode D maximum speed for German, Italian and Nordic regulations: 15km/h);
3. Sports mode S: Maximum speed 25km/h (the limit of speed for German, Italian and Nordic regulations: 20km/h).
In the power-on state, you can press the power button twice to view or switch modes through the dashboard display.
16. Q: How to charge the Xiaomi Electric Scooter 4 Pro Max series when using it for the first time?
A: The charging port is located on the left side of the inclined tube above the body:
1. Open the rubber plug and connect the charging cable to the charging interface of the body;
2. Connect the charger to the power socket.
When the scooter is charged, the LED indicator light on the charger changes from red to green. At this time, you can remove the charging cable and fasten the rubber plug.
17. Q: Can the Xiaomi Electric Scooter 4 Pro Max series and Xiaomi Electric Scooter 4 Pro chargers be used interchangeably? What differences are there?
A: They can’t. The connection between the Xiaomi Electric Scooter 4 Pro charger and the body is a magnetic charging port, and the charging interfaces are different and cannot be used interchangeably.
18. Q: How to inflate the Xiaomi Electric Scooter 4 Pro Plus series, and how high the tire pressure should be?
A: Remove the tire valve cap and use an extension valve to connect to the tire valve. Use a pump to connect to the extension valve. When inflating, inflate the front and rear tire pressures to 40-50 PSI. It is also recommended to check tire pressure every 20-30 days.
19. Q: How to adjust the brake tightness of the Xiaomi Electric Scooter 4 Pro Max series?
A: Adjust the tightness of the brake by adjusting the screw that fixes the brake line on the drum brake. Pulling the brake line outward and then tightening the screw is to tighten the brake; pushing the brake line inward and then tightening the screw is to loosen the brake.
20. Q: What’s the problem with the Xiaomi Electric Scooter 4 Pro Plus series not charging?
A: Possibly due to the following reasons:
(1) Charger malfunction: Connect the charger to the power source without attaching it to the vehicle. Observe the charger's indicator light. If it doesn't light up or shows a red light (it should normally be green), it indicates a charger malfunction and a new charger is needed;
(2) Battery over-discharge: If the vehicle has not been used or charged for an extended period, over-discharge of the battery may occur. Try to connect the charger to activate the battery. If activation is unsuccessful, it suggests severe over-discharge, requiring repair.
21. Q: What’s the problem with the Xiaomi Electric Scooter 4 Pro Max series failing to turn on?
A: There may be the following reasons:
(1) The battery enters sleep mode. When the battery level is lower than 20% and has not been powered on or charged for 10 consecutive days, the battery will enter sleep mode. In such a situation, your scooter will not start. Please connect the charger and charge for 3 seconds to activate the battery;
(2) The battery is seriously over-discharged or caused by other faults and needs to be reported for repair.
22. Q: How to determine the alarm code of Xiaomi Electric Scooter 4 Pro Max series?
A: When a flashing red wrench icon appears on the dashboard, it means that the scooter is malfunctioning. When the scooter malfunctions, the speedometer displays a malfunction error code.
23. Q: Does the Xiaomi Electric Scooter 4 Pro Max series support fast charging?
A: With the Xiaomi fast charger, the Xiaomi Electric Scooter 4 Pro Plus series can support fast charging. It takes about 3 hours to fully charge the Xiaomi Electric Scooter 4 Pro Max by using the Xiaomi fast charging charger.
24. Q: What is the braking method of Xiaomi Electric Scooter 4 Pro Max series?
A: Drum brake.
Does it help?
Yes
No