Xiaomi Electric Scooter 4 Pro Plus FAQ
1. Q: What are the main parameters of the Xiaomi Electric Scooter 4 Pro Plus series?
A: The main parameters are as follows:
Maximum Speed: For European, French, and Spanish models, the speed limit is 25 km/h, while for other models, it is 20 km/h; Full Battery Range: ≥60 km; Maximum Climbing Grade: Approximately 20%; Maximum Load Capacity: For Spanish and German models, the maximum load capacity is ≤110 kg, and for other models, it is ≤120 kg; Motor Rated Power: 350W; Maximum Motor Power: 960W; Battery Rated Energy: 477Wh; Charger Input Voltage: 100—240V; Overall Protection Level: IPX4; For detailed specifications, please refer to the respective model manuals.
2. Q: How to assemble the Xiaomi Electric Scooter 4 Pro Plus series?
A: 1. Place the scooter on the ground and then lower the kickstand;
2. Erect the stem and lock the quick release lever tightly;
3. Install the handlebar onto the stem with the headlight facing forward;
4. Use the 3mm Allen key to tighten the 4 screws in sequence.
3. Q: Does the Xiaomi Electric Scooter 4 Pro Plus series have turn signals?
A: Yes, it has front and rear integrated turn signals.
Press the "←" (left turn) or "→" (right turn) button on the turn signal switch, the turn signal will light up and flash, and press the button again to turn off the turn signal.
4. Q: Does the Xiaomi Electric Scooter 4 Pro Plus series have a password lock?
A: Only the Xiaomi Electric Scooter 4 Pro Plus French version has password locks.
5. Q: Does the Xiaomi Electric Scooter 4 Pro Plus series need to be activated before use?
A: When the vehicle is not activated, the speed limit will be 15km/h. After starting up, there will be a short beep sound. It is recommended to assemble and activate the vehicle before cycling.
Note:
The QR code on the dashboard is used to activate the vehicle, please save it.
6. Q: What type of tires are used in the Xiaomi Electric Scooter 4 Pro Plus series? What is the size?
A: The tire type is vacuum explosion-proof tire; The size of the front and rear tires is both 10 inches.
7. Q: Where can I find the charger and user manual for the Xiaomi Electric Scooter 4 Pro Plus series after unpacking?
A: The charger and user manual are located in the accessory slot on the rear wheel.
8. Q: What information can be displayed on the dashboard of the Xiaomi Electric Scooter 4 Pro Plus series?
A: The dashboard can display speed, speed mode, battery level, temperature warning, fault prompt, front light switch indicator, turn signal indicator, etc.
① Digital display: It can display speed, battery level, and error codes (in red);
② Turn signal indicator icon: When the turn signal is turned on, the turn signal indicator icon flashes;
③ Headlight indicator icon: Click the power button to turn on/off the headlights;
④ Lock icon: When the lock icon lights up, it indicates that the scooter is locked. The scooter can be locked/unlocked in the Mi Home app;
⑤ Bluetooth display: When this icon lights up, it indicates that the scooter has successfully connected to the mobile device (supports Bluetooth 5.0 connection);
⑥ Battery display: There are five grids in total, each representing approximately 20% of the battery (constantly lit at 20%, flashing at 10%);
⑦ Speed mode:
It represents walking mode (front and tail lights always on), with a maximum speed limit of 6km/h for the scooter. D represents standard mode, S represents sport mode;
⑧ Automatic lighting icon: After the vehicle is connected to Bluetooth, the automatic lighting function can be turned on in the APP. After turning it on, the vehicle will enter the automatic lighting mode and the instrument icon will light up. In automatic light mode, the headlights will automatically turn on or off according to changes in ambient light;
* If the vehicle headlights are on before turning on the automatic light function: when the ambient light is bright, the headlights will turn off after 30 seconds; when the ambient light is dark, the headlights will remain on.
* If the vehicle headlights are turned off before turning on the automatic light function: when the surrounding light is dark, the headlights will turn on immediately; when the surrounding light is bright, the headlights will remain off.
Tip: This function is only available in D and S modes. When switching to pedestrian mode, the headlights are always on.
⑨ Fault display: When the wrench icon displays in red, it means that the scooter needs repair;
⑩ Temperature warning: When the scooter is not charging, if the ambient temperature is lower than -10°C or higher than 45°C, the temperature warning icon will flash on the dashboard. Riding in these conditions may result in reduced scooter performance and other risks, and it is recommended to use the scooter after the temperature returns to normal range;
* When the scooter is charging, if the ambient temperature is below 0°C or above 40°C, the temperature warning icon will flash on the dashboard. The scooter may not charge. Continuing to charge the scooter may even pose a risk. When the ambient temperature returns to the range of 0°C to 40°C, the temperature warning icon will go out and the scooter can be charged again.
⑪ Tire pressure reminder icon: When the tire pressure reminder is enabled in the Mi Home, the icon will remind the user to check the tire pressure every 30 (±7) days. The user can reset the reminder in the APP;
⑫ Power button: Short press to turn on, long press for 3 seconds to turn off. When the phone is powered on, click to turn on/off the headlights and taillights; double-click to switch speed mode.
9. Q: How to ride Xiaomi Electric Scooter 4 Pro Plus series?
A: Please wear protective gear before riding. First, stand on the deck with one foot, push back with the other foot, and glide at a speed of ≥5km/h. At the same time, press the accelerator. It is recommended to drive at a constant speed when riding and avoid sudden acceleration. Release the accelerator and squeeze the brake lever to apply the brake.
Tilt your body to the steering direction as you turn, and slowly turn the handlebar. Use kickstand when parking.
10. Q: What are the requirements for riders of the Xiaomi Electric Scooter 4 Pro Plus series?
A: Xiaomi Electric Scooter 4 Pro Plus series is suitable for ages 16-50, and the maximum load is ≤110kg (German and Spanish only) or ≤120kg. Do not ride under the influence of alcohol. Do not ride after taking medication that may affect judgment.
11. Q: How to turn on and off the headlights and taillights of Xiaomi Electric Scooter 4 Pro Plus series?
A: In the powered-on state, a single click of the power switch can turn on/ off the front and rear lights.
12. Q: What is the waterproof rating of Xiaomi Electric Scooter 4 Pro Plus series? Can I ride in rain or snow?
A: The waterproof rating of the Xiaomi Electric Scooter 4 Pro Plus series is IPX4. Outdoor riding is prohibited on rainy days. For your safety, outdoor riding is not recommended on snowy days or other bad weather.
13. Q: How to use the energy recovery function of Xiaomi Electric Scooter 4 Pro Plus series?
A: The energy recovery function can be adjusted by connecting to Mi Home app. The default energy recovery intensity is weak, and the three energy recovery intensities are low, medium and high.
You can use the energy recovery function by tapping [More] in the upper right corner of the home page >> enter the [More] Settings page >> tap [Energy Recovery Intensity].
14. Q: What type of battery does the Xiaomi Electric Scooter 4 Pro Plus series use? How to maintain it?
A: Xiaomi electric scooters use ternary lithium batteries. In daily use, please try to avoid completely depleting the battery before recharging. Try to charge it as you use it, which can greatly extend the battery’s lifespan. In addition, the battery pack can achieve higher cruising range and performance when used at room temperature. If used in an environment below 0°C, the battery cruising range and performance will decrease. Under typical circumstances, such as a -20℃ environment, the cruising range may be only half or lower than that at normal temperature.
If the scooter is not used for more than 30 days, please charge the battery to at least 80% and store it in a cool and dry place. Please fully charge it every 1-2 months to extend the battery life.
Note:
If the battery is not charged in time, it may cause damage to the battery due to over-discharge. This damage is irreparable. Damage caused by not charging for a long time will result in the inability to charge again, and the free warranty will not be available.
15. Q: How many riding modes does the Xiaomi Electric Scooter 4 Pro Plus series have? How to switch modes?
A: There are three riding modes, namely: Walking mode: maximum speed of 6km/h; Standard mode D: maximum speed of 20km/h (standard mode D maximum speed for German, Italian and Nordic regulations: 15km/h); Sports mode S: Top speed 25km/h (the upper limit of speed for German, Italian and Nordic regulations: 20km/h).
Switching modes: In the power-on state, double-press the switch button to view or switch modes through the dashboard display.
16. Q: How to charge the Xiaomi Electric Scooter 4 Pro Plus series when using it for the first time?
A: The charging port is located on the left side of the inclined tube above the body:
1. Open the rubber plug and connect the charging cable to the charging interface of the body;
2. Connect the charger to the power socket.
When the scooter is charged, the LED indicator light on the charger changes from red to green. At this time, you can remove the charging cable and fasten the rubber plug.
17. Q: Can the Xiaomi Electric Scooter 4 Pro Plus series and Xiaomi Electric Scooter 4 Pro chargers be used interchangeably? What differences are there?
A: They can’t. The connection between the Xiaomi Electric Scooter 4 Pro charger and the body is a magnetic charging port, and the charging interfaces are different and cannot be used interchangeably.
18. Q: How to inflate the Xiaomi Electric Scooter 4 Pro Plus series, and how high the tire pressure should be?
A: Remove the tire valve cap and use an extension valve to connect to the tire valve. Use a pump to connect to the extension valve. When inflating, inflate the front and rear tire pressures to 40-50 PSI. It is also recommended to check tire pressure every 20-30 days.
19. Q: How to adjust the brake tightness of Xiaomi Electric Scooter 4 Pro Plus series?
A: Adjust the tightness of the brake by adjusting the screw that fixes the brake line on the drum brake. Pulling the brake line outward and then tightening the screw is to tighten the brake; pushing the brake line inward and then tightening the screw is to loosen the brake.
20. Q: What’s the problem with Xiaomi Electric Scooter 4 Pro Plus series not charging?
A: Possibly due to the following reasons:
(1) Charger malfunction: Connect the charger to the power source without attaching it to the vehicle. Observe the charger's indicator light. If it doesn't light up or shows a red light (it should normally be green), it indicates a charger malfunction and a new charger is needed.
(2) Battery over-discharge: If the vehicle has not been used or charged for an extended period, over-discharge of the battery may occur. Connect the charger and attempt to charge to activate the battery. If activation is unsuccessful, it suggests severe over-discharge, requiring repair.
21. Q: What’s the problem with the Xiaomi Electric Scooter 4 Pro Plus series failing to turn on?
A: There may be the following reasons:
(1) The battery enters sleep mode. When the battery level is lower than 20% and has not been powered on or charged for 10 consecutive days, the battery will enter sleep mode. In such a situation, your scooter will not start. Please connect the charger and charge for 3 seconds to activate the battery.
(2) The battery is seriously over-discharged or caused by other faults and needs to be reported for repair.
22. Q: How to determine the alarm code of Xiaomi Electric Scooter 4 Pro Plus series?
A: When a flashing red wrench icon appears on the dashboard, it means that the scooter is malfunctioning. When the scooter malfunctions, the speedometer displays a malfunction error code.
23. Q: Does Xiaomi Electric Scooter 4 Pro Plus series support fast charging?
A: With the Xiaomi fast charging charger, the Xiaomi Electric Scooter 4 Pro Plus series can support fast charging. It takes about 3 hours to fully charge the Xiaomi Electric Scooter 4 Pro Plus by using the Xiaomi fast charging charger.
24. Q: What is the braking method of Xiaomi Electric Scooter 4 Pro Plus series?
A: Drum brake.
A: The main parameters are as follows:
Maximum Speed: For European, French, and Spanish models, the speed limit is 25 km/h, while for other models, it is 20 km/h; Full Battery Range: ≥60 km; Maximum Climbing Grade: Approximately 20%; Maximum Load Capacity: For Spanish and German models, the maximum load capacity is ≤110 kg, and for other models, it is ≤120 kg; Motor Rated Power: 350W; Maximum Motor Power: 960W; Battery Rated Energy: 477Wh; Charger Input Voltage: 100—240V; Overall Protection Level: IPX4; For detailed specifications, please refer to the respective model manuals.
2. Q: How to assemble the Xiaomi Electric Scooter 4 Pro Plus series?
A: 1. Place the scooter on the ground and then lower the kickstand;
2. Erect the stem and lock the quick release lever tightly;
3. Install the handlebar onto the stem with the headlight facing forward;
4. Use the 3mm Allen key to tighten the 4 screws in sequence.
3. Q: Does the Xiaomi Electric Scooter 4 Pro Plus series have turn signals?
A: Yes, it has front and rear integrated turn signals.
Press the "←" (left turn) or "→" (right turn) button on the turn signal switch, the turn signal will light up and flash, and press the button again to turn off the turn signal.
4. Q: Does the Xiaomi Electric Scooter 4 Pro Plus series have a password lock?
A: Only the Xiaomi Electric Scooter 4 Pro Plus French version has password locks.
5. Q: Does the Xiaomi Electric Scooter 4 Pro Plus series need to be activated before use?
A: When the vehicle is not activated, the speed limit will be 15km/h. After starting up, there will be a short beep sound. It is recommended to assemble and activate the vehicle before cycling.
Note:
The QR code on the dashboard is used to activate the vehicle, please save it.
6. Q: What type of tires are used in the Xiaomi Electric Scooter 4 Pro Plus series? What is the size?
A: The tire type is vacuum explosion-proof tire; The size of the front and rear tires is both 10 inches.
7. Q: Where can I find the charger and user manual for the Xiaomi Electric Scooter 4 Pro Plus series after unpacking?
A: The charger and user manual are located in the accessory slot on the rear wheel.
8. Q: What information can be displayed on the dashboard of the Xiaomi Electric Scooter 4 Pro Plus series?
A: The dashboard can display speed, speed mode, battery level, temperature warning, fault prompt, front light switch indicator, turn signal indicator, etc.
① Digital display: It can display speed, battery level, and error codes (in red);
② Turn signal indicator icon: When the turn signal is turned on, the turn signal indicator icon flashes;
③ Headlight indicator icon: Click the power button to turn on/off the headlights;
④ Lock icon: When the lock icon lights up, it indicates that the scooter is locked. The scooter can be locked/unlocked in the Mi Home app;
⑤ Bluetooth display: When this icon lights up, it indicates that the scooter has successfully connected to the mobile device (supports Bluetooth 5.0 connection);
⑥ Battery display: There are five grids in total, each representing approximately 20% of the battery (constantly lit at 20%, flashing at 10%);
⑦ Speed mode:
It represents walking mode (front and tail lights always on), with a maximum speed limit of 6km/h for the scooter. D represents standard mode, S represents sport mode;⑧ Automatic lighting icon: After the vehicle is connected to Bluetooth, the automatic lighting function can be turned on in the APP. After turning it on, the vehicle will enter the automatic lighting mode and the instrument icon will light up. In automatic light mode, the headlights will automatically turn on or off according to changes in ambient light;
* If the vehicle headlights are on before turning on the automatic light function: when the ambient light is bright, the headlights will turn off after 30 seconds; when the ambient light is dark, the headlights will remain on.
* If the vehicle headlights are turned off before turning on the automatic light function: when the surrounding light is dark, the headlights will turn on immediately; when the surrounding light is bright, the headlights will remain off.
Tip: This function is only available in D and S modes. When switching to pedestrian mode, the headlights are always on.
⑨ Fault display: When the wrench icon displays in red, it means that the scooter needs repair;
⑩ Temperature warning: When the scooter is not charging, if the ambient temperature is lower than -10°C or higher than 45°C, the temperature warning icon will flash on the dashboard. Riding in these conditions may result in reduced scooter performance and other risks, and it is recommended to use the scooter after the temperature returns to normal range;
* When the scooter is charging, if the ambient temperature is below 0°C or above 40°C, the temperature warning icon will flash on the dashboard. The scooter may not charge. Continuing to charge the scooter may even pose a risk. When the ambient temperature returns to the range of 0°C to 40°C, the temperature warning icon will go out and the scooter can be charged again.
⑪ Tire pressure reminder icon: When the tire pressure reminder is enabled in the Mi Home, the icon will remind the user to check the tire pressure every 30 (±7) days. The user can reset the reminder in the APP;
⑫ Power button: Short press to turn on, long press for 3 seconds to turn off. When the phone is powered on, click to turn on/off the headlights and taillights; double-click to switch speed mode.
9. Q: How to ride Xiaomi Electric Scooter 4 Pro Plus series?
A: Please wear protective gear before riding. First, stand on the deck with one foot, push back with the other foot, and glide at a speed of ≥5km/h. At the same time, press the accelerator. It is recommended to drive at a constant speed when riding and avoid sudden acceleration. Release the accelerator and squeeze the brake lever to apply the brake.
Tilt your body to the steering direction as you turn, and slowly turn the handlebar. Use kickstand when parking.
10. Q: What are the requirements for riders of the Xiaomi Electric Scooter 4 Pro Plus series?
A: Xiaomi Electric Scooter 4 Pro Plus series is suitable for ages 16-50, and the maximum load is ≤110kg (German and Spanish only) or ≤120kg. Do not ride under the influence of alcohol. Do not ride after taking medication that may affect judgment.
11. Q: How to turn on and off the headlights and taillights of Xiaomi Electric Scooter 4 Pro Plus series?
A: In the powered-on state, a single click of the power switch can turn on/ off the front and rear lights.
12. Q: What is the waterproof rating of Xiaomi Electric Scooter 4 Pro Plus series? Can I ride in rain or snow?
A: The waterproof rating of the Xiaomi Electric Scooter 4 Pro Plus series is IPX4. Outdoor riding is prohibited on rainy days. For your safety, outdoor riding is not recommended on snowy days or other bad weather.
13. Q: How to use the energy recovery function of Xiaomi Electric Scooter 4 Pro Plus series?
A: The energy recovery function can be adjusted by connecting to Mi Home app. The default energy recovery intensity is weak, and the three energy recovery intensities are low, medium and high.
You can use the energy recovery function by tapping [More] in the upper right corner of the home page >> enter the [More] Settings page >> tap [Energy Recovery Intensity].
14. Q: What type of battery does the Xiaomi Electric Scooter 4 Pro Plus series use? How to maintain it?
A: Xiaomi electric scooters use ternary lithium batteries. In daily use, please try to avoid completely depleting the battery before recharging. Try to charge it as you use it, which can greatly extend the battery’s lifespan. In addition, the battery pack can achieve higher cruising range and performance when used at room temperature. If used in an environment below 0°C, the battery cruising range and performance will decrease. Under typical circumstances, such as a -20℃ environment, the cruising range may be only half or lower than that at normal temperature.
If the scooter is not used for more than 30 days, please charge the battery to at least 80% and store it in a cool and dry place. Please fully charge it every 1-2 months to extend the battery life.
Note:
If the battery is not charged in time, it may cause damage to the battery due to over-discharge. This damage is irreparable. Damage caused by not charging for a long time will result in the inability to charge again, and the free warranty will not be available.
15. Q: How many riding modes does the Xiaomi Electric Scooter 4 Pro Plus series have? How to switch modes?
A: There are three riding modes, namely: Walking mode: maximum speed of 6km/h; Standard mode D: maximum speed of 20km/h (standard mode D maximum speed for German, Italian and Nordic regulations: 15km/h); Sports mode S: Top speed 25km/h (the upper limit of speed for German, Italian and Nordic regulations: 20km/h).
Switching modes: In the power-on state, double-press the switch button to view or switch modes through the dashboard display.
16. Q: How to charge the Xiaomi Electric Scooter 4 Pro Plus series when using it for the first time?
A: The charging port is located on the left side of the inclined tube above the body:
1. Open the rubber plug and connect the charging cable to the charging interface of the body;
2. Connect the charger to the power socket.
When the scooter is charged, the LED indicator light on the charger changes from red to green. At this time, you can remove the charging cable and fasten the rubber plug.
17. Q: Can the Xiaomi Electric Scooter 4 Pro Plus series and Xiaomi Electric Scooter 4 Pro chargers be used interchangeably? What differences are there?
A: They can’t. The connection between the Xiaomi Electric Scooter 4 Pro charger and the body is a magnetic charging port, and the charging interfaces are different and cannot be used interchangeably.
18. Q: How to inflate the Xiaomi Electric Scooter 4 Pro Plus series, and how high the tire pressure should be?
A: Remove the tire valve cap and use an extension valve to connect to the tire valve. Use a pump to connect to the extension valve. When inflating, inflate the front and rear tire pressures to 40-50 PSI. It is also recommended to check tire pressure every 20-30 days.
19. Q: How to adjust the brake tightness of Xiaomi Electric Scooter 4 Pro Plus series?
A: Adjust the tightness of the brake by adjusting the screw that fixes the brake line on the drum brake. Pulling the brake line outward and then tightening the screw is to tighten the brake; pushing the brake line inward and then tightening the screw is to loosen the brake.
20. Q: What’s the problem with Xiaomi Electric Scooter 4 Pro Plus series not charging?
A: Possibly due to the following reasons:
(1) Charger malfunction: Connect the charger to the power source without attaching it to the vehicle. Observe the charger's indicator light. If it doesn't light up or shows a red light (it should normally be green), it indicates a charger malfunction and a new charger is needed.
(2) Battery over-discharge: If the vehicle has not been used or charged for an extended period, over-discharge of the battery may occur. Connect the charger and attempt to charge to activate the battery. If activation is unsuccessful, it suggests severe over-discharge, requiring repair.
21. Q: What’s the problem with the Xiaomi Electric Scooter 4 Pro Plus series failing to turn on?
A: There may be the following reasons:
(1) The battery enters sleep mode. When the battery level is lower than 20% and has not been powered on or charged for 10 consecutive days, the battery will enter sleep mode. In such a situation, your scooter will not start. Please connect the charger and charge for 3 seconds to activate the battery.
(2) The battery is seriously over-discharged or caused by other faults and needs to be reported for repair.
22. Q: How to determine the alarm code of Xiaomi Electric Scooter 4 Pro Plus series?
A: When a flashing red wrench icon appears on the dashboard, it means that the scooter is malfunctioning. When the scooter malfunctions, the speedometer displays a malfunction error code.
23. Q: Does Xiaomi Electric Scooter 4 Pro Plus series support fast charging?
A: With the Xiaomi fast charging charger, the Xiaomi Electric Scooter 4 Pro Plus series can support fast charging. It takes about 3 hours to fully charge the Xiaomi Electric Scooter 4 Pro Plus by using the Xiaomi fast charging charger.
24. Q: What is the braking method of Xiaomi Electric Scooter 4 Pro Plus series?
A: Drum brake.
Does it help?
Yes
No