If the charging case of the Redmi Buds 6 Active cannot charge the earbuds, please refer to the following methods:
1. Check if the charging case has sufficient power and the indicator light is on when the lid is opened. Charge the case if the battery level is low;
2. Ensure the earbuds are properly seated in the charging case and make good contact with the charging pins;
3. Check the charging pins inside the case and on the earbuds for any dirt or debris. Clean them gently if needed;
4. If the indicator light does not turn on initially, charge for half an hour and check again;
5. If all these steps don’t work, please contact customer support for assistance.