Home/Support/FAQ/

What to do if the dirty water tank fails to draw water when using the Xiaomi Robot Vacuum X20 Max?

/

What to do if the dirty water tank fails to draw water when using the Xiaomi Robot Vacuum X20 Max?

If the dirty water tank fails to draw water when using the robot vacuum, please refer to the following troubleshooting methods:
1. Remove the dirty water tank and check if the seal is deformed or not properly placed. If so, re-secure the seal before using it again;
2. After confirming that the dirty water tank is functioning properly, secure the cover and gently press the tank down to ensure it is fully seated;
3. Remove the washboard from the omni station and check if there is any blockage at the bottom. If blocked, clear it before use;
4. Wipe any remaining water inside the omni station with a dry cloth, then reinstall the washboard.
If your problem still exists, please contact the local after-sales service center for further assistance.