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What to do if the Xiaomi Electric Scooter 4Pro Max cannot be charged?

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What to do if the Xiaomi Electric Scooter 4Pro Max cannot be charged?

For this issue, here are some reasons for your reference:
1. It is due to the charger malfunction. Connect the charger to the power source without attaching it to the scooter. Then, observe the charger's indicator. If it doesn't light up or shows a red light (It should normally be green), it indicates a charger malfunction, and a new charger is needed;
2. It is due to the over-discharge of the battery. If the scooter has not been used or charged for an extended period, over-discharge of the battery will occur. Try to connect the charger to activate the battery. If the activation is unsuccessful, it shows severe over-discharge. Please apply to the local after-sales service center for repair.