Xiaomi Service Day is valid at all Xiaomi Exclusive Service Centre in Malaysia, with the designated service dates provided below.

Xiaomi Service Day is only available for walk-in customers to enjoy the ongoing promotion. Outstation dealer and customer are not eligible to enjoy the service event.

By participating in Xiaomi Service Day, Customer hereby agrees and provides consent to Xiaomi Technologies Malaysia Sdn Bhd (“Xiaomi”) to the use of any personal data as provided by the Customer for the purpose of participation in Xiaomi Service Day in line with the Personal Data Protection laws and regulations. By providing the personal data, Customer indicates that he/she has read, understood, and agreed to be bound by Xiaomi’s Privacy Policy stated at https://www.mi.com/my/about/privacy/

By participating in Xiaomi Service Day, Customer agrees to participate and cooperate as required in all editorial activities relating to Xiaomi Service Day. Customer agrees to grant Xiaomi a perpetual and non-exclusive license to use such footage and photographs, voice, biographical information and/or statements, at any time or times, in all media types worldwide for advertising, trade, publicity and promotional purposes and the Customer will not be entitled to any fee for such use.

Free Phone Cleaning service and Software Update is only applicable to walk-in customers of the selected Xiaomi Exclusive Service Centres.

Software of a particular phone model can only be updated to the latest software version of the model according to the original software release schedule. Software downgrade is not available. Xiaomi is not responsible for any data loss due to software update. Customer is recommended to perform data back-up before performing any software update.

For "Free Labour Fees for Out of Warranty Repair", Customer is entitled to free labour fee repair services of Xiaomi devices on Xiaomi Service Day. For the avoidance of doubt, Xiaomi Service Day only waives the labour fee of repair service. Customer is still required to pay the cost of parts replacement according to the repair quotation.

Xiaomi Service Day promotion is not applicable with other ongoing event promotions.

Xiaomi reserve the right to amend the above terms and conditions at any time without prior notice.