Why is the Redmi Note 13 Pro 5G unable to record fingerprints or fingerprint unlocking rate is low?
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For this issue, you can refer to the following information:
1. It is recommended to keep your fingers and the surface of the phone clean when unlocking;
2. Delete the existing fingerprint information and re-enter it according to the phone prompts. Make sure to cover different parts of the fingerprint when recording, especially the edges and fingertips;
3. Try to use official films. Unofficial films such as anti-peep films and anti-blue light films will have a certain impact on fingerprint performance;
4. Update the phone system to the latest version and try again.
If the above methods are not effective, please apply to the after-sales service for inspection and repair.
For this issue, you can refer to the following information:
1. It is recommended to keep your fingers and the surface of the phone clean when unlocking;
2. Delete the existing fingerprint information and re-enter it according to the phone prompts. Make sure to cover different parts of the fingerprint when recording, especially the edges and fingertips;
3. Try to use official films. Unofficial films such as anti-peep films and anti-blue light films will have a certain impact on fingerprint performance;
4. Update the phone system to the latest version and try again.
If the above methods are not effective, please apply to the after-sales service for inspection and repair.
Does it help?
Yes
No