A: If your Xiaomi Vacuum Cleaner G20 is making a loud noise when used, here are some troubleshooting steps you can follow:
1. Ensure there are no blockages in the vacuum cleaner's airways, filters, or brushes. Remove any debris or tangled hair that might be causing the noise;
2. Dirty or clogged filters can cause the vacuum cleaner to work harder and produce more noise. Please clean or replace the filters according to the user manual;
3. As the roller brush can accumulate hair, threads, or other materials that may lead to a loud noise. Please check and clean the roller brush and remove any tangled debris;
4. Inspect the vacuum cleaner for any loose screws, attachments, or parts that might be vibrating and causing noise. Tighten any loose components securely.
5. Ensure the battery is fully charged and properly seated. Sometimes, low battery levels can cause the vacuum to overwork and produce more noise;
6. Since the vacuum cleaner has different modes (e.g., normal, turbo). Check if the noise level changes when switching between modes. The sound of High Power Mode is slightly louder than other modes;
7. If the above steps do not resolve the issue, please contact our official after-sales service center for professional diagnosis and repair.
