Xiaomi Outdoor Camera AW300 FAQ
Product introduction
1. Q：What are the features of Xiaomi outdoor camera AW300？
A: 1.3,000 pixels, 2K HD quality;
2. IP66 protection grade, -30°~60° working temperature;
3. Full-duplex two-way call (support real-time voice call);
4. Can support cloud storage, Micro SD card up to 256G;
5. External WiFi network connection, stronger signal;
6. 24 hours continuous monitoring（A memory card needs to be purchased for implementation）, 9 seconds home watching video push, 7 days (validity period of 90 days)rolling cloud storage , 12V1A, 3 meters power line;
7. Humanoid detection function;
8. Face recognition (cloud paid function);
9. Electronic fence, delineate the electronic fence in the APP, trigger the alarm sound and light alarm when there is a human shape and the picture changes;
10. Customized voice recording to meet the use scenarios of individual merchants, such as welcome;
2. Q: What is included in the standard equipment of the Xiaomi Outdoor Camera AW300?
A：Xiaomi Outdoor Camera AW300,Power supply unit (including 3-meter Power cable) ×1, Mounting Template Sticker×1, Bolt specification: φ6×30 ×3, Screw specification: M4×20 ×3, Waterproof tape ×1, Warning sticker ×1, Allen key ×1, Warranty protection×1, User's manual ×1, Warranty notice ×1, Caution sticker ×1, Allen key×1.
3. Q： Introduction to the appearance of Xiaomi outdoor camera AW300?
A：The appearance of Xiaomi outdoor camera AW300 is as follows.
4. Q： How is Xiaomi Outdoor Camera AW300 powered？
A：Need to connect the input voltage 110~240V power supply, use the 12V1A adapter power supply, in order to ensure the normal use of the function, be sure to use the original adapter.
5. Q：What are the steps of Xiaomi outdoor camera AW300 wall mounting？
A：Please note: When installing, the speaker needs to face down, to avoid rainy weather, the speaker cavity will accumulate water, affecting the sound effect and the risk of water ingress inside.
Make sure to tighten the SD card slot cover with a screwdriver before using it to avoid water ingress.
When connecting the power cord, be sure to wrap the power connector with waterproof tape to
prevent water from entering the interface.
6. Q： Does the Xiaomi outdoor camera AW300 support the use of extension cables?
A ： In the tank. The device supports an additional 6-meter extension of the power cord and requires the user to purchase it through a third-party channel.
Support wire number 22, cable length up to 6 meters, 12V/1A DC power extension cable, other specifications: socket length 10 mm, socket diameter 4 mm*1.7 mm, socket diameter 8 mm. Please purchase regular manufacturer production materials, otherwise it may cause the equipment function to not be used normally. In addition, after installing the extension power cord, you also need to do waterproof work, please be sure to use waterproof tape to wrap the power connector to prevent water from entering the interface.
7.Q： Xiaomi Outdoor Camera AW300 How to turn on Wi Fi connection Mi Home APP?
A： 1. This product has been connected to Mi Home, which can be controlled through the Mi Home APP, and is interconnected with other products. Download and install the latest version of the Mi Home APP.
2. Turn on the power and wait for the orange indicator to flash after the device is turned on (if the indicator status is abnormal, please press and hold Reset to reset.)
key, hold for more than 10 seconds until the orange light flashes, there is a tone reset successful, starting, please wait later, wait for the connection).
3. Open the home page of the Mi Home APP, click "+"-"Scan" or "Add Device Method" in the upper right corner of the page, scan the QR code of the camera body, and connect the camera according to the APP prompts. The camera is connected successfully, and the indicator light is solid blue.
Tips: This product only supports English or numbers and English numbers mixed names, can not contain punctuation and Chinese; Wi Fi connection 2.4Hz wireless network, 5GHz wireless network is not supported; Due to the upgrade and update of the Mi Home APP, the actual operation may be slightly different from the above description, please follow the current instructions in the Mi Home APP.
8. Q:Xiaomi Outdoor Camera AW300 How to install a Micro SD card?
A：The meaning of the indicator is as follows：
9. Q：Xiaomi Outdoor Camera AW300 How to install a Micro SD card?
A：1. Remove the protective cover with a screwdriver to expose the Micro SD card s lot and reset button;
2. Insert the Micro SD card into the card s lot, please pay attention to the direction of inserting Micro SD to see the figure below;
3. After inserting Micro SD, please make sure to tighten the protective cover with screws before using it to prevent water ingress;
Note: PH00 or PH1 specification screwdrivers are recommended for opening/installing
SD card s lot screwdrivers;
The SD card s lot mounting screw specification is M1.7.
10. Q：What type of Micro SD card should be used for Xiaomi outdoor camera AW300 ？
A：It is recommended to use a high-speed Micro SD card with the Class10, U1, U3 logo; This camera supports a minimum of 16G and a maximum of 256G; Above 32GB must be formatted in FAT32 format in the camera storage management to be used.
11.Q： How long does Xiaomi outdoor camera AW300 store video in memory cards of different capacities?
A：Memory card storage duration (stored video recorded in the highest definition supported by the camera):
12.Q： How should the Xiaomi Outdoor Camera AW300 be factory reset?
A：If you need to change the network or Mi Home APP account to which the camera is connected, press and hold the Reset button (reset key is onset)
Inside the bottom protective cover, you need to use a screwdriver to remove the protective cover) for 10 seconds, you can restore the factory settings (reset successful voice prompt: reset successful, starting, please wait);
Then follow the steps to reconnect the app.
A factory reset does not delete the contents of the SD memory card. If you change your account, you need to log in to the Mi Home APP with the original account
After unbinding, restore the factory settings, and then change the account binding.
13.Q： Does Xiaomi Outdoor Camera AW300 support infrared night vision?
A：In the tank. The Xiaomi outdoor camera AW300 automatically switches to night vision mode when it is dark according to the degree of change of surrounding light. The camera has 2 x 850nm night vision lights and 2 x LED warm lights for clear shooting in the dark. A clear shooting distance of 7 meters is recommended.
14.Q： Does Xiaomi Outdoor Camera AW300 support NAS dumping?
A： Not supported.
15.Q：Where can I view the SN number of the Xiaomi outdoor camera AW300??
A:at the barcode on the back of the device.
Package back：
16.Q： How to view the certificate of conformity of Xiaomi outdoor camera AW300?
A：The printed certificate can be seen on the back of the camera packaging.
17.Q： Does Xiaomi Outdoor Camera AW300 have certification?
A：The certification is marked as follows.
18.Q：What is the lens of Xiaomi outdoor camera AW300 like?
A： 1.Xiaomi outdoor camera AW300 adopts 2K (3 million) HD pixels with a resolution of up to 2304x1296.
Ensure that the picture is true and clear;
2.F2.0 aperture lens, (taking into account night vision and viewing range, cost- effective).
3. Support 6X digital zoom (two-finger pinch real-time monitoring interface can enlarge the picture), lens focal length 4mm.
19.Q： Does Xiaomi outdoor camera AW300 support two-way voice calls?
A：In the tank. Xiaomi Outdoor Camera AW300 has a built-in microphone that enables two-way communication between the phone and the camera.
20.Q： Does Xiaomi outdoor camera AW300 support Bluetooth gateway function?
A：Not supported.
21.Q：What should I pay attention to when using Xiaomi Outdoor Camera AW300?
A： • The applicable working temperature of this product is -30 °C ~ 60 °C,
please do not use this product in the environment where the temperature is too high or too low.
•This product is a precision electronic product, only support IP66 dustproof and waterproof, do not use this product for a long time in an environment that is excessive moisture or may cause water ingress of this product, environmental factors accelerate waterproof or aging so as not to affect normal use.
• The power adapter equipped with this product is not waterproof and can only be used indoors, please avoid using it in an environment that is too humid or may cause water to enter the power adapter. The working temperature of the power adapter is -30 ~45 °C, please do not use it in the environment where the temperature is too high or too low, and the environmental factors accelerate aging so as not to affect normal use.
• In order to better use this product, avoid the front and side of the lens close to glass, white walls and other infrared reflective objects, so as not to create night vision with the near bright picture and far dark aperture phenomenon.
•When choosing to use a Wi-Fi connection, please ensure that this product is installed within the range of the Wi-Fi signal and placed in a location with the best Wi-Fi signal as possible. Try to install away from microwave ovens, etc., where it may affect the signal.
• Do not place the camera near a fire or other heat source.
•When night vision is on or off, the camera switches IRCUT filters, which may make a s light "click " sound, which is normal.
• There is a desiccant inside the equipment, and there will be a "rustling" sound when shaking the equipment, which is not a quality problem and is a normal phenomenon.
22.Q：What are the applicable places of Xiaomi outdoor camera AW300?
A：Villa/courtyard, terrace/garden, street on front of home, home interior. (Original adapter power cord length 3 meters)
23.Q： Does Xiaomi Outdoor Camera AW300 support simultaneous viewing?
A：When purchasing multiple cameras to work at the same time, you can view multi- sub-screen pictures through the Mi Home APP on mobile phones, TVs, tablets and other devices, and support 4-way picture viewing at the same time.
24.Q：What is the mounting screw hole spacing of Xiaomi Outdoor Camera AW300?
A：The mounting screw holes are three-hole positions, adjacent holes are spaced 4 .8cm apart from center points, equilateral triangles.
25.Q： How to waterproof Xiaomi outdoor camera AW300?
A：Waterproof grade IP66, please face down the speaker when installing, to avoid rainy weather, the speaker sound cavity water accumulation, affect the sound effect, after connecting the power interface, please wrap the power interface with waterproof tape to prevent water at the interface.
26.Q： How many ways does Xiaomi Outdoor Camera AW300 have to store video? What are the precautions?
A：-If the MicroSD card is not installed, the video cloud service of the housekeeper assistant is 7 days(validity period of 90 days) of rolling circular storage, and the shortest interval of about 9 seconds is recorded for 7
days(validity period of 90 days);
-If you need to fully monitor the video storage of the change of the screen (no change of the picture and no recording) event, you need to pay for the VIP cloud storage function;
-Purchased separately microSD card can store surveillance video for 7x24 hours on a rolling basis, depending on the microSD card storage capacity.
-The camera only supports FAT32 type MicroSD card, more than 32GMicroSD card, the memory card needs to be formatted to avoid affecting the use.
-When the MicroSD card is full, the camera will automatically delete the oldest video and record it in a loop. To avoid file loss, back up your MicroSD card's files regularly.
APP related
1. Q： How does Xiaomi Outdoor Camera AW300 connect to the Mi Home APP?
A：1. Connect the device to the power supply, you can hear the prompt tone "waiting for connection";
2. Open the Mi Home APP-> click "+" -> in the upper right corner of the page, scan the QR
code of the fuselage to enter the device reset page-> and judge whether the orange status light is flashing. If the orange light does not flash, press and hold the reset key (the reset key is on the bottom of the device
Inside the protective cover, you need to remove the protective cover with a screwdriver), hold it for about 10 seconds until the orange light flashes;
3. Select WiFi (tip: the device does not support 5GWiFi, please choose to connect to 2.4Gwifi);
4. Wait for the device to prompt "Connection Successful" and observe that the light effect of the fuselage is solid blue, that is, the connection is successful, select to place the device in a certain room and set the product name.
5. Tighten the MicroSD card protective cover, and then install the camera in place.
2. Q: Xiaomi outdoor camera AW300 monitoring main interface function introduction.
A：The monitoring interface control button needs to manually click the monitoring screen to appear, which is usually hidden.
1. White light: After turning on, the device will continue to turn on the white light for 30S and then automatically turn off.
2. Mute/playback function: default to enter the mute state, click the button in the
figure below will unmute into the playback state. Click Restore mute again.
3. Image quality switching: Click the "Auto button" shown in the figure below to switch the relevant resolution and automatically (automatically switch the image quality according to the network environment) A total of 3 states.
4 .Full screen button: After clicking the full screen button, the monitoring interface will enter the full screen display screen.
3. Q：Xiaomi Outdoor Camera AW300 How to view the relevant settings？
A： Enter the Xiaomi outdoor camera AW300, click "Housekeeper" below to enter, you can view the "screen change" shooting screen of the camera one by one; Click "Lookback" to view the continuous shooting screen throughout the day; Click Storage Management to view the all-day segmented shots or delete videos from the memory card.
1、Voice call: You need to enter the camera monitoring screen, click the microphone button, and you can make a remote call with the camera through the mobile phone Mi Home APP.
Video download: Available in Storage Management - Memory Card.
2.Cloud storage related: The Mi Home APP will provide a 7-day (90-day free) rolling video storage service for free (each video can record about 9S) .
3.Device sharing: Mi Home APP-> camera-> upper right corner "..." - > can enter the main setting interface-> click "Device sharing" Share the device with friends through WeChat or Xiaomi account (mobile phone number) (Note: The person being shared must install the Mi Home APP) .
4.The camera plug-in home bell "" button refers to playing the alarm sound: press the button, a 30-second alarm sound will be played, and you can click again to cancel playback when playing.
5、Wi Fi Signal Identifier: This WiFi signal ID can be clicked in to view WiFi related information about the device.
4.Q：Xiaomi Outdoor Camera AW300 How to set up motion detection with the housekeeper assistant?
A：Open the Mi Home APP-> Camera- > upper right corner" ..."-> to enter the main setting interface- >Click "Home Assistant Settings" - > You can set "screen change detection sensitivity", "home watching time period", "push interval" and "message push type management" Place.
Housekeeping period: You can set a daily or custom day or time period from Monday to Sunday.
Push interval: You can set the message push prompt after a certain time between screen changes. You can set 3 minutes/5 minutes/10 minutes/30 minutes. Within this interval, there will be no message push even if there is a screen change.
Alarm message push: Message prompt will only be made after it is enabled, and some types of messages can be customized to push.
Screen change sensitivity setting: The sensitivity of the alarm is divided into three levels: high, medium and low (by default, only for picture changes) .
5. Q： How the Xiaomi outdoor camera AW300 performs humanoid detection？
A：First set the sensitivity to high, can recognize the detection of human figures within 7 meters, or recognize and prompt after the screen changes.
6. Q： How does Xiaomi Outdoor Camera AW300 update firmware？
A：Mi Home APP-> Camera-> upper right corner "..."-> firmware upgrade->Click "Firmware Upgrade"
If there is an update, please update the firmware in time.
7. Q： Does the Xiaomi outdoor camera AW300 support access to HomeKit?
A：Not supported.
8. Q：What mobile phone systems does Xiaomi Outdoor Camera AW300 support？
A：Android 8.0 or iOS 10 and above, too low version will not work normally.
9. Q：What are the Xiaomi outdoor camera AW300 camera settings？
A：Stateful lights (can be turned off), traffic protection (for mobile phone card mobile networks, will not automatically play video streams), screen settings, nightvision function settings, sound and light alarm, start electronic fence protection, levitation.
10.Xiaomi outdoor camera AW300 How to set up night vision？
A：In the camera plug-in of the Mi Home APP, click the three dots in the upper right corner to enter the camera settings page, and click the night vision function setting to select:
Infrared night vision: the photographer starts the red night vision light to fill the light, the concealment is high, and the image is black and white effect;
Intelligent full-color night vision brightness 100%: Automatically switches to full-color night vision when someone is detected. When no one is detected in the picture, it is rendered as black and white night vision.
11.Q：What are the settings for Xiaomi outdoor camera AW300 sound and light alarm？
A：To use electronic fences, the premise is to turn on the housekeeper assistant.
Sound and light alarm setting path: Mi Home APP-> camera- >Click on the upper right corner ... - > housekeeper assistant settings- > sound and light alarm.
After opening, when someone is detected moving (the monitoring screen needs a horizontal state), the sound and light alarm will be activated to deter;
You can customize the effective time, sound setting, warning light setting.
The switch of the "sound and light alarm" sound and light alarm function is turned off by default.
"Effective Time" sound and light alarm effective time: set daily or weekly cycle, you can also set the start and end time, default daily/all day (24 hours)；
"Alert sound settings" includes sound selection, playback times, volume adjustment, and the default tone is an alarm sound;
The number of tones can be played 1-10 times;
Prompt tone volume adjustment, can be adjusted 1-10 gears;
Tap the camera to play the tone: You can play the set tone in advance.
Tap Record voice to record custom voice: Each voice can record up to 10S.
"Warning Light Settings" includes warning light switch, warning light mode, warning light brightness setting. By default, when the sound and light alarm is turned on, the warning light is turned on, flashing mode, and the brightness is 100%;
The blinking mode can be freely adjusted as always-on, flashing, and flashing. The light brightness is adjustable from 1 to 100 steps.
The "Electronic Fence Trigger Alarm" switch is turned off by default, and will jump to the electronic fence trigger setting interface after opening.
12.Q：What are the settings for Xiaomi outdoor camera AW300 electronic fence protection?
A：To use electronic fences, the premise is to turn on the housekeeper assistant.
Electronic fence setting method: Mi Home APP-Select the camera-Click the upper right corner ... -Housekeeper Assistant Settings-Start Electronic Fence Protection.
After opening, when someone enters the electronic fence range (the camera screen needs to be displayed horizontally), an alarm will be issued; Trigger conditions can be selected customizably.
Draw an electronic fence: For rectangles that can be adjusted in position and size, enclose and adjust to the position that needs attention：
Trigger conditions: Detect pedestrian entry and screen changes, you can select multiple options.
13.Q：What are the settings for Xiaomi Outdoor Camera AW300 screen settings？
A：In the camera plug-in of the Mi Home APP, click the three dots in the upper right corner to enter the camera settings page to set the picture;
"Time watermark" switch: After the switch is turned off, the video will not have a time watermark, and it will be turned on by default;
"Picture distortion correction" switch: reduce the distortion of the picture in the way to reduce the frame, and it is off by default；
"Wide Dynamic Range Mode" switch: optimize the contrast between brightness and darkness, turned on by default;
"Rotate screen" switch: flip up and down; (no rollover by default)
14.Q：Xiaomi outdoor camera AW300 floating window how to set？
A：The real-time picture of the camera can be reduced to a floating window, and you need to open the Mi Home floating window permission on the mobile phone and click to take effect.
Only Android phones support the floating window function.
15.Q：What are the settings for Xiaomi Outdoor Camera AW300 Storage Management？
A：In the camera plug-in of the Mi Home APP, click the three dots in the upper right corner to enter the storage settings for storage management;
"Memory Card Status" display, including memory card normal/abnormal; Total memory card capacity and remaining capacity;
"Format memory card": format the memory card into a file format that the system can recognize (formatting the memory card will erase the video in the device, please save the video before formatting);
"Eject Card": Disassociate the memory card from the camera in a software-safe manner.
16.Q： How to look back at Xiaomi outdoor camera AW300？
A：There are three types of replay: message viewing-> home viewing, 24-hour video viewing-review, storage viewing viewing-storage management;
Housekeeper Assistant: You can view the event playback video (all events, someone moving, picture change, electronic fence trigger, triggered from intelligent scene) The event recording time is 9s by default for ordinary users, and the cloud video recording function of 7 days (validity period of 90 days) is randomly given, and the video is covered by loop scrolling.
Review: You can view the overall video of the whole day, you can take screenshots and record important pictures during playback, you can also play back quickly, now support 4 ×, 16× playback, pause/playback, playback, horizontal screen, the day before/the next day, rewind/fast forward, click "Watch all videos" to enter the storage management interface；
Storage management: you can view cloud storage, albums (you can view downloaded local videos, screenshots), daily recordings in the memory card, one hour is a paragraph, one minute is the smallest paragraph, you can download the video to the local or delete.
17.Q：Xiaomi outdoor camera AW300 how to intercom？
A：In the camera plug-in of the Mi Home APP, open real-time playback, and click the"Microphone" button in the lower right corner of the video to directly perform two-way intercom; Support voice changer, uncle voice, clown voice, click the "small speaker"button in the lower left corner to adjust the call volume.
18.Q：What does Xiaomi outdoor camera AW300 4 split screen mean？
A：When purchasing multiple cameras, you can view the real-time picture of 4 cameras through the Mi Home APP on the TV terminal, which is displayed on a Xiaomi Mi TV, and Xiaomi Mi TV needs to support the Mi Home function. Please update the TV version of Mi Home to the latest version.
19.Q：Xiaomi Outdoor Camera AW300 white light will turn on under what circumstances?
A：1. After turning on intelligent full-color night vision, the white light will be automatically turned on when the light is dim and someone moves (the horizontal state of the camera picture) is detected to present the full-color night vision effect;
2.Turn on the warning light setting in the sound and light alarm, turn on the light warning when it detects that someone is moving, and also adjust the light brightness and light mode.
1. Q：What are the features of Xiaomi outdoor camera AW300？
A: 1.3,000 pixels, 2K HD quality;
2. IP66 protection grade, -30°~60° working temperature;
3. Full-duplex two-way call (support real-time voice call);
4. Can support cloud storage, Micro SD card up to 256G;
5. External WiFi network connection, stronger signal;
6. 24 hours continuous monitoring（A memory card needs to be purchased for implementation）, 9 seconds home watching video push, 7 days (validity period of 90 days)rolling cloud storage , 12V1A, 3 meters power line;
7. Humanoid detection function;
8. Face recognition (cloud paid function);
9. Electronic fence, delineate the electronic fence in the APP, trigger the alarm sound and light alarm when there is a human shape and the picture changes;
10. Customized voice recording to meet the use scenarios of individual merchants, such as welcome;
2. Q: What is included in the standard equipment of the Xiaomi Outdoor Camera AW300?
A：Xiaomi Outdoor Camera AW300,Power supply unit (including 3-meter Power cable) ×1, Mounting Template Sticker×1, Bolt specification: φ6×30 ×3, Screw specification: M4×20 ×3, Waterproof tape ×1, Warning sticker ×1, Allen key ×1, Warranty protection×1, User's manual ×1, Warranty notice ×1, Caution sticker ×1, Allen key×1.
3. Q： Introduction to the appearance of Xiaomi outdoor camera AW300?
A：The appearance of Xiaomi outdoor camera AW300 is as follows.
4. Q： How is Xiaomi Outdoor Camera AW300 powered？
A：Need to connect the input voltage 110~240V power supply, use the 12V1A adapter power supply, in order to ensure the normal use of the function, be sure to use the original adapter.
5. Q：What are the steps of Xiaomi outdoor camera AW300 wall mounting？
A：Please note: When installing, the speaker needs to face down, to avoid rainy weather, the speaker cavity will accumulate water, affecting the sound effect and the risk of water ingress inside.
Make sure to tighten the SD card slot cover with a screwdriver before using it to avoid water ingress.
When connecting the power cord, be sure to wrap the power connector with waterproof tape to
prevent water from entering the interface.
6. Q： Does the Xiaomi outdoor camera AW300 support the use of extension cables?
A ： In the tank. The device supports an additional 6-meter extension of the power cord and requires the user to purchase it through a third-party channel.
Support wire number 22, cable length up to 6 meters, 12V/1A DC power extension cable, other specifications: socket length 10 mm, socket diameter 4 mm*1.7 mm, socket diameter 8 mm. Please purchase regular manufacturer production materials, otherwise it may cause the equipment function to not be used normally. In addition, after installing the extension power cord, you also need to do waterproof work, please be sure to use waterproof tape to wrap the power connector to prevent water from entering the interface.
7.Q： Xiaomi Outdoor Camera AW300 How to turn on Wi Fi connection Mi Home APP?
A： 1. This product has been connected to Mi Home, which can be controlled through the Mi Home APP, and is interconnected with other products. Download and install the latest version of the Mi Home APP.
2. Turn on the power and wait for the orange indicator to flash after the device is turned on (if the indicator status is abnormal, please press and hold Reset to reset.)
key, hold for more than 10 seconds until the orange light flashes, there is a tone reset successful, starting, please wait later, wait for the connection).
3. Open the home page of the Mi Home APP, click "+"-"Scan" or "Add Device Method" in the upper right corner of the page, scan the QR code of the camera body, and connect the camera according to the APP prompts. The camera is connected successfully, and the indicator light is solid blue.
Tips: This product only supports English or numbers and English numbers mixed names, can not contain punctuation and Chinese; Wi Fi connection 2.4Hz wireless network, 5GHz wireless network is not supported; Due to the upgrade and update of the Mi Home APP, the actual operation may be slightly different from the above description, please follow the current instructions in the Mi Home APP.
8. Q:Xiaomi Outdoor Camera AW300 How to install a Micro SD card?
A：The meaning of the indicator is as follows：
9. Q：Xiaomi Outdoor Camera AW300 How to install a Micro SD card?
A：1. Remove the protective cover with a screwdriver to expose the Micro SD card s lot and reset button;
2. Insert the Micro SD card into the card s lot, please pay attention to the direction of inserting Micro SD to see the figure below;
3. After inserting Micro SD, please make sure to tighten the protective cover with screws before using it to prevent water ingress;
Note: PH00 or PH1 specification screwdrivers are recommended for opening/installing
SD card s lot screwdrivers;
The SD card s lot mounting screw specification is M1.7.
10. Q：What type of Micro SD card should be used for Xiaomi outdoor camera AW300 ？
A：It is recommended to use a high-speed Micro SD card with the Class10, U1, U3 logo; This camera supports a minimum of 16G and a maximum of 256G; Above 32GB must be formatted in FAT32 format in the camera storage management to be used.
11.Q： How long does Xiaomi outdoor camera AW300 store video in memory cards of different capacities?
A：Memory card storage duration (stored video recorded in the highest definition supported by the camera):
12.Q： How should the Xiaomi Outdoor Camera AW300 be factory reset?
A：If you need to change the network or Mi Home APP account to which the camera is connected, press and hold the Reset button (reset key is onset)
Inside the bottom protective cover, you need to use a screwdriver to remove the protective cover) for 10 seconds, you can restore the factory settings (reset successful voice prompt: reset successful, starting, please wait);
Then follow the steps to reconnect the app.
A factory reset does not delete the contents of the SD memory card. If you change your account, you need to log in to the Mi Home APP with the original account
After unbinding, restore the factory settings, and then change the account binding.
13.Q： Does Xiaomi Outdoor Camera AW300 support infrared night vision?
A：In the tank. The Xiaomi outdoor camera AW300 automatically switches to night vision mode when it is dark according to the degree of change of surrounding light. The camera has 2 x 850nm night vision lights and 2 x LED warm lights for clear shooting in the dark. A clear shooting distance of 7 meters is recommended.
14.Q： Does Xiaomi Outdoor Camera AW300 support NAS dumping?
A： Not supported.
15.Q：Where can I view the SN number of the Xiaomi outdoor camera AW300??
A:at the barcode on the back of the device.
Package back：
16.Q： How to view the certificate of conformity of Xiaomi outdoor camera AW300?
A：The printed certificate can be seen on the back of the camera packaging.
17.Q： Does Xiaomi Outdoor Camera AW300 have certification?
A：The certification is marked as follows.
18.Q：What is the lens of Xiaomi outdoor camera AW300 like?
A： 1.Xiaomi outdoor camera AW300 adopts 2K (3 million) HD pixels with a resolution of up to 2304x1296.
Ensure that the picture is true and clear;
2.F2.0 aperture lens, (taking into account night vision and viewing range, cost- effective).
3. Support 6X digital zoom (two-finger pinch real-time monitoring interface can enlarge the picture), lens focal length 4mm.
19.Q： Does Xiaomi outdoor camera AW300 support two-way voice calls?
A：In the tank. Xiaomi Outdoor Camera AW300 has a built-in microphone that enables two-way communication between the phone and the camera.
20.Q： Does Xiaomi outdoor camera AW300 support Bluetooth gateway function?
A：Not supported.
21.Q：What should I pay attention to when using Xiaomi Outdoor Camera AW300?
A： • The applicable working temperature of this product is -30 °C ~ 60 °C,
please do not use this product in the environment where the temperature is too high or too low.
•This product is a precision electronic product, only support IP66 dustproof and waterproof, do not use this product for a long time in an environment that is excessive moisture or may cause water ingress of this product, environmental factors accelerate waterproof or aging so as not to affect normal use.
• The power adapter equipped with this product is not waterproof and can only be used indoors, please avoid using it in an environment that is too humid or may cause water to enter the power adapter. The working temperature of the power adapter is -30 ~45 °C, please do not use it in the environment where the temperature is too high or too low, and the environmental factors accelerate aging so as not to affect normal use.
• In order to better use this product, avoid the front and side of the lens close to glass, white walls and other infrared reflective objects, so as not to create night vision with the near bright picture and far dark aperture phenomenon.
•When choosing to use a Wi-Fi connection, please ensure that this product is installed within the range of the Wi-Fi signal and placed in a location with the best Wi-Fi signal as possible. Try to install away from microwave ovens, etc., where it may affect the signal.
• Do not place the camera near a fire or other heat source.
•When night vision is on or off, the camera switches IRCUT filters, which may make a s light "click " sound, which is normal.
• There is a desiccant inside the equipment, and there will be a "rustling" sound when shaking the equipment, which is not a quality problem and is a normal phenomenon.
22.Q：What are the applicable places of Xiaomi outdoor camera AW300?
A：Villa/courtyard, terrace/garden, street on front of home, home interior. (Original adapter power cord length 3 meters)
23.Q： Does Xiaomi Outdoor Camera AW300 support simultaneous viewing?
A：When purchasing multiple cameras to work at the same time, you can view multi- sub-screen pictures through the Mi Home APP on mobile phones, TVs, tablets and other devices, and support 4-way picture viewing at the same time.
24.Q：What is the mounting screw hole spacing of Xiaomi Outdoor Camera AW300?
A：The mounting screw holes are three-hole positions, adjacent holes are spaced 4 .8cm apart from center points, equilateral triangles.
25.Q： How to waterproof Xiaomi outdoor camera AW300?
A：Waterproof grade IP66, please face down the speaker when installing, to avoid rainy weather, the speaker sound cavity water accumulation, affect the sound effect, after connecting the power interface, please wrap the power interface with waterproof tape to prevent water at the interface.
26.Q： How many ways does Xiaomi Outdoor Camera AW300 have to store video? What are the precautions?
A：-If the MicroSD card is not installed, the video cloud service of the housekeeper assistant is 7 days(validity period of 90 days) of rolling circular storage, and the shortest interval of about 9 seconds is recorded for 7
days(validity period of 90 days);
-If you need to fully monitor the video storage of the change of the screen (no change of the picture and no recording) event, you need to pay for the VIP cloud storage function;
-Purchased separately microSD card can store surveillance video for 7x24 hours on a rolling basis, depending on the microSD card storage capacity.
-The camera only supports FAT32 type MicroSD card, more than 32GMicroSD card, the memory card needs to be formatted to avoid affecting the use.
-When the MicroSD card is full, the camera will automatically delete the oldest video and record it in a loop. To avoid file loss, back up your MicroSD card's files regularly.
APP related
1. Q： How does Xiaomi Outdoor Camera AW300 connect to the Mi Home APP?
A：1. Connect the device to the power supply, you can hear the prompt tone "waiting for connection";
2. Open the Mi Home APP-> click "+" -> in the upper right corner of the page, scan the QR
code of the fuselage to enter the device reset page-> and judge whether the orange status light is flashing. If the orange light does not flash, press and hold the reset key (the reset key is on the bottom of the device
Inside the protective cover, you need to remove the protective cover with a screwdriver), hold it for about 10 seconds until the orange light flashes;
3. Select WiFi (tip: the device does not support 5GWiFi, please choose to connect to 2.4Gwifi);
4. Wait for the device to prompt "Connection Successful" and observe that the light effect of the fuselage is solid blue, that is, the connection is successful, select to place the device in a certain room and set the product name.
5. Tighten the MicroSD card protective cover, and then install the camera in place.
2. Q: Xiaomi outdoor camera AW300 monitoring main interface function introduction.
A：The monitoring interface control button needs to manually click the monitoring screen to appear, which is usually hidden.
1. White light: After turning on, the device will continue to turn on the white light for 30S and then automatically turn off.
2. Mute/playback function: default to enter the mute state, click the button in the
figure below will unmute into the playback state. Click Restore mute again.
3. Image quality switching: Click the "Auto button" shown in the figure below to switch the relevant resolution and automatically (automatically switch the image quality according to the network environment) A total of 3 states.
4 .Full screen button: After clicking the full screen button, the monitoring interface will enter the full screen display screen.
3. Q：Xiaomi Outdoor Camera AW300 How to view the relevant settings？
A： Enter the Xiaomi outdoor camera AW300, click "Housekeeper" below to enter, you can view the "screen change" shooting screen of the camera one by one; Click "Lookback" to view the continuous shooting screen throughout the day; Click Storage Management to view the all-day segmented shots or delete videos from the memory card.
1、Voice call: You need to enter the camera monitoring screen, click the microphone button, and you can make a remote call with the camera through the mobile phone Mi Home APP.
Video download: Available in Storage Management - Memory Card.
2.Cloud storage related: The Mi Home APP will provide a 7-day (90-day free) rolling video storage service for free (each video can record about 9S) .
3.Device sharing: Mi Home APP-> camera-> upper right corner "..." - > can enter the main setting interface-> click "Device sharing" Share the device with friends through WeChat or Xiaomi account (mobile phone number) (Note: The person being shared must install the Mi Home APP) .
4.The camera plug-in home bell "" button refers to playing the alarm sound: press the button, a 30-second alarm sound will be played, and you can click again to cancel playback when playing.
5、Wi Fi Signal Identifier: This WiFi signal ID can be clicked in to view WiFi related information about the device.
4.Q：Xiaomi Outdoor Camera AW300 How to set up motion detection with the housekeeper assistant?
A：Open the Mi Home APP-> Camera- > upper right corner" ..."-> to enter the main setting interface- >Click "Home Assistant Settings" - > You can set "screen change detection sensitivity", "home watching time period", "push interval" and "message push type management" Place.
Housekeeping period: You can set a daily or custom day or time period from Monday to Sunday.
Push interval: You can set the message push prompt after a certain time between screen changes. You can set 3 minutes/5 minutes/10 minutes/30 minutes. Within this interval, there will be no message push even if there is a screen change.
Alarm message push: Message prompt will only be made after it is enabled, and some types of messages can be customized to push.
Screen change sensitivity setting: The sensitivity of the alarm is divided into three levels: high, medium and low (by default, only for picture changes) .
5. Q： How the Xiaomi outdoor camera AW300 performs humanoid detection？
A：First set the sensitivity to high, can recognize the detection of human figures within 7 meters, or recognize and prompt after the screen changes.
6. Q： How does Xiaomi Outdoor Camera AW300 update firmware？
A：Mi Home APP-> Camera-> upper right corner "..."-> firmware upgrade->Click "Firmware Upgrade"
If there is an update, please update the firmware in time.
7. Q： Does the Xiaomi outdoor camera AW300 support access to HomeKit?
A：Not supported.
8. Q：What mobile phone systems does Xiaomi Outdoor Camera AW300 support？
A：Android 8.0 or iOS 10 and above, too low version will not work normally.
9. Q：What are the Xiaomi outdoor camera AW300 camera settings？
A：Stateful lights (can be turned off), traffic protection (for mobile phone card mobile networks, will not automatically play video streams), screen settings, nightvision function settings, sound and light alarm, start electronic fence protection, levitation.
10.Xiaomi outdoor camera AW300 How to set up night vision？
A：In the camera plug-in of the Mi Home APP, click the three dots in the upper right corner to enter the camera settings page, and click the night vision function setting to select:
Infrared night vision: the photographer starts the red night vision light to fill the light, the concealment is high, and the image is black and white effect;
Intelligent full-color night vision brightness 100%: Automatically switches to full-color night vision when someone is detected. When no one is detected in the picture, it is rendered as black and white night vision.
11.Q：What are the settings for Xiaomi outdoor camera AW300 sound and light alarm？
A：To use electronic fences, the premise is to turn on the housekeeper assistant.
Sound and light alarm setting path: Mi Home APP-> camera- >Click on the upper right corner ... - > housekeeper assistant settings- > sound and light alarm.
After opening, when someone is detected moving (the monitoring screen needs a horizontal state), the sound and light alarm will be activated to deter;
You can customize the effective time, sound setting, warning light setting.
The switch of the "sound and light alarm" sound and light alarm function is turned off by default.
"Effective Time" sound and light alarm effective time: set daily or weekly cycle, you can also set the start and end time, default daily/all day (24 hours)；
"Alert sound settings" includes sound selection, playback times, volume adjustment, and the default tone is an alarm sound;
The number of tones can be played 1-10 times;
Prompt tone volume adjustment, can be adjusted 1-10 gears;
Tap the camera to play the tone: You can play the set tone in advance.
Tap Record voice to record custom voice: Each voice can record up to 10S.
"Warning Light Settings" includes warning light switch, warning light mode, warning light brightness setting. By default, when the sound and light alarm is turned on, the warning light is turned on, flashing mode, and the brightness is 100%;
The blinking mode can be freely adjusted as always-on, flashing, and flashing. The light brightness is adjustable from 1 to 100 steps.
The "Electronic Fence Trigger Alarm" switch is turned off by default, and will jump to the electronic fence trigger setting interface after opening.
12.Q：What are the settings for Xiaomi outdoor camera AW300 electronic fence protection?
A：To use electronic fences, the premise is to turn on the housekeeper assistant.
Electronic fence setting method: Mi Home APP-Select the camera-Click the upper right corner ... -Housekeeper Assistant Settings-Start Electronic Fence Protection.
After opening, when someone enters the electronic fence range (the camera screen needs to be displayed horizontally), an alarm will be issued; Trigger conditions can be selected customizably.
Draw an electronic fence: For rectangles that can be adjusted in position and size, enclose and adjust to the position that needs attention：
Trigger conditions: Detect pedestrian entry and screen changes, you can select multiple options.
13.Q：What are the settings for Xiaomi Outdoor Camera AW300 screen settings？
A：In the camera plug-in of the Mi Home APP, click the three dots in the upper right corner to enter the camera settings page to set the picture;
"Time watermark" switch: After the switch is turned off, the video will not have a time watermark, and it will be turned on by default;
"Picture distortion correction" switch: reduce the distortion of the picture in the way to reduce the frame, and it is off by default；
"Wide Dynamic Range Mode" switch: optimize the contrast between brightness and darkness, turned on by default;
"Rotate screen" switch: flip up and down; (no rollover by default)
14.Q：Xiaomi outdoor camera AW300 floating window how to set？
A：The real-time picture of the camera can be reduced to a floating window, and you need to open the Mi Home floating window permission on the mobile phone and click to take effect.
Only Android phones support the floating window function.
15.Q：What are the settings for Xiaomi Outdoor Camera AW300 Storage Management？
A：In the camera plug-in of the Mi Home APP, click the three dots in the upper right corner to enter the storage settings for storage management;
"Memory Card Status" display, including memory card normal/abnormal; Total memory card capacity and remaining capacity;
"Format memory card": format the memory card into a file format that the system can recognize (formatting the memory card will erase the video in the device, please save the video before formatting);
"Eject Card": Disassociate the memory card from the camera in a software-safe manner.
16.Q： How to look back at Xiaomi outdoor camera AW300？
A：There are three types of replay: message viewing-> home viewing, 24-hour video viewing-review, storage viewing viewing-storage management;
Housekeeper Assistant: You can view the event playback video (all events, someone moving, picture change, electronic fence trigger, triggered from intelligent scene) The event recording time is 9s by default for ordinary users, and the cloud video recording function of 7 days (validity period of 90 days) is randomly given, and the video is covered by loop scrolling.
Review: You can view the overall video of the whole day, you can take screenshots and record important pictures during playback, you can also play back quickly, now support 4 ×, 16× playback, pause/playback, playback, horizontal screen, the day before/the next day, rewind/fast forward, click "Watch all videos" to enter the storage management interface；
Storage management: you can view cloud storage, albums (you can view downloaded local videos, screenshots), daily recordings in the memory card, one hour is a paragraph, one minute is the smallest paragraph, you can download the video to the local or delete.
17.Q：Xiaomi outdoor camera AW300 how to intercom？
A：In the camera plug-in of the Mi Home APP, open real-time playback, and click the"Microphone" button in the lower right corner of the video to directly perform two-way intercom; Support voice changer, uncle voice, clown voice, click the "small speaker"button in the lower left corner to adjust the call volume.
18.Q：What does Xiaomi outdoor camera AW300 4 split screen mean？
A：When purchasing multiple cameras, you can view the real-time picture of 4 cameras through the Mi Home APP on the TV terminal, which is displayed on a Xiaomi Mi TV, and Xiaomi Mi TV needs to support the Mi Home function. Please update the TV version of Mi Home to the latest version.
19.Q：Xiaomi Outdoor Camera AW300 white light will turn on under what circumstances?
A：1. After turning on intelligent full-color night vision, the white light will be automatically turned on when the light is dim and someone moves (the horizontal state of the camera picture) is detected to present the full-color night vision effect;
2.Turn on the warning light setting in the sound and light alarm, turn on the light warning when it detects that someone is moving, and also adjust the light brightness and light mode.
Troubleshooting
1. Q：Xiaomi Outdoor Camera AW300 What should I do if I can't hear sound or there is noise when
viewing the live picture？
A：1. The volume of the live video is turned off by default in the Mi Home APP, and the volume key can be turned on in the video window of the Mi Home APP; If the volume is small, adjust the volume of the mobile phone;
2. Check whether the camera hole is occluded;
3. If the real-time video has noise, please keep the mobile phone away from the camera, and avoid placing the camera next to electronic equipment such as refrigerators and microwave ovens.
2. Q：Xiaomi Outdoor Camera AW300 What should I do if the video freezes and the picture and sound are out of sync when viewing the camera screen？
A：1.When the video is stuttered or the display loads frequently, please switch the clarity of the video to automatic or smooth mode;
When the picture and sound are not synchronized, please check whether the network connected to the camera is normal, if the delay is too large, you can try to exit
3. Q:Xiaomi Outdoor Camera AW300 QR code is damaged, can't see clearly, can't scan, connect or bind, what to do when "transmission to device failed"？
A：Binding process:
Xiaomi Outdoor Camera AW300 Please ensure that it is powered on.
You can manually add the verification pairing code method: enter the Mi Home-Device-upper right corner "+"Add Device-Click Search" to enlarge Mirror "Enter" Xiaomi Outdoor Camera AW300"-Select "Xiaomi Outdoor Camera AW300"- Select "Device Reset" and click "Next"
- Enter WiFi name and password
- Press and hold Xiaomi Outdoor Camera AW300 bottom Reset reset key (the reset button is inside the protective cover on the bottom of the device, you need to remove the protective cover with a screwdriver)
After more than 10 seconds, the device resets Click Next after there is a voice "Wait for connection" - select "Add device manually"
-Enter Xiaomi Outdoor Camera AW300 Voice Broadcast 4 digits - wait for successful manual connection/ transfer success to device/ device connection network success/ extension initialization success - binding completed.
B: If "transmission to device failed" is prompted when binding, you can restart the WiFi router to check whether the Mi Home APP is the latest official version or whether it has not been unbound.
Illustration of binding steps：
4. Q：Xiaomi Outdoor Camera AW300 What should I do if I can't hear sound on the camera side when I am on a call？
A：1、Check whether the sound on the mobile phone is turned down too low to cause no sound;
Check whether the Mi Home APP has obtained the permission to use the microphone (recording) of the mobile phone, if not, please set it on the mobile phone
Position to open the relevant permission.
5. Q：Xiaomi Outdoor Camera AW300 What to do if the viewing history video is not continuous or smooth？
A：If the video is stuttering, it may be a network cause, check whether the network to which the camera is connected has too many connected devices, or whether there are other devices playing video at the same time.
6. Q： How to deal with the memory card usage exception of Xiaomi outdoor camera AW300？
A：1. Please use a special memory card for driving recorder or camera produced by a regular manufacturer.
2. Please confirm that the memory card that meets the requirements is installed in the camera, and the camera without a memory card cannot store video recording and review historical videos.
3.If the memory card does not record videos, or the memory card does not automatically cycle through the deletion of files, the memory card can be formatted in the storage settings of the camera app plug-in.
4. If the memory card cannot be formatted in the APP, you can format the memory
card on the computer through the card reader. After formatting, power off the camera and reload the memory card.
Note: After formatting, the files in the memory card will be deleted.
7. Q：Xiaomi Outdoor Camera AW300 Mi Home APP prompts "Device is offline" or "Camera opening failed" What to do？
A：1. "The device is offline" means that the device is disconnected or powered off, please check whether the indicator light is always blue, and the blue flashing indicator indicates that the network is disconnected; If the indicator does not display, please check the power supply;
2. Check whether the Wi Fi network has a network, if the network is smooth, it will connect itself;
3. Confirm whether the camera is inserted into the memory card, pull out the memory card to observe, some poor quality memory cards will cause the camera to come out Offline issues now;
4."Camera opening failed": Enter the Mi Home APP without prompting "device offline", enter the real-time video, prompt "camera opening failed", the camera and router WiFi have just broken the link, and the rechain is not completed. If the mobile phone is connected to the Internet normally, the camera indicator light is always blue, please close the distance between the camera and the router, due to environmental factors such as installation height/load-bearing wall/explosion-proof door hindering the signal.
As shown in the figure: the status is offline, the signal value appears red "x", and a poor signal will cause the device to go offline or the camera to fail to open.
5. After resetting the device, use the mobile phone hotspot to connect or move the camera to the indoor attempt, because the outdoor camera is usually placed outdoors, so it is separated from the indoor router wall and there may be other interference, such as this attempt The camera can be used normally, please improve the network environment at home.
If none of the above can be used after operation, please deal with it after the sale.
8. Q：Xiaomi Outdoor Camera AW300 Blue light flashing can not be used normally, what to do？
A：1. If the blue light flashes when connecting to the APP, it means that the camera cannot connect to the network or cannot be bound to the account, please check whether the wifi account password is correct and whether the network meets the requirements of the camera;
2. If you have successfully connected to the APP and suddenly the blue light flashes and cannot be used, please check whether the network is normal. Try reconnecting；
9. Q：Xiaomi Outdoor Camera AW300 Forgot the password in the camera security settings, what to do？
A: Delete the device in the Mi Home APP, then press and hold the camera's Reset button (the reset button is in the protective cover at the bottom of the device, you need to remove the protective cover with a screwdriver), hold it for more than 10 seconds, and add the camera to the Mi Home APP again.
10.Q：Xiaomi outdoor camera AW300 will experience howling during voice calls？
A：When calling, please try not to place the mobile phone and the device in the same space, and more than 10 meters away from the device, the echo whistling caused by close calls is normal.
- Q：Xiaomi Outdoor Camera AW300 How to deal with blurry shooting screen and no shooting frame？
2.、Please check whether the lens enters the shielding range, if so, please change the camera position and move the lens out of the shielding range;
3、 There should be no glass in front of the lens.
12.Q：What should I do if the Xiaomi outdoor camera AW300 indicator does not light up?
A：Open Mi Home APP- >Camera- > upper right corner "..."- > to enter the main setting interface - > camera settings, click the status light button, and turn on the status light.
13.Q：What should I do if the Xiaomi Outdoor Camera AW300 indicator does not light up？
A：This problem occurs because the video playback software on the computer is incompatible and you can try to replace the computer player. Such as: QQ video player.
14.Q： How to deal with the video recorded in the Xiaomi outdoor camera AW300 memory card that is choppy and the picture and sound are out of sync？
A：1. Restart the device to see if it will return to normal;
2. Whether the memory card is often hot-swapped, plugging and unplugging the memory card needs to be operated when the camera is powered off, and frequent hot-swapping will cause the performance of the memory card to decrease, resulting in abnormal problems in the recorded video;
3. Whether the memory card reading rate is too low, it is recommended to use a U3 type card;
4. Replace the memory card.
15.Q：What to do if Xiaomi Outdoor Camera AW300 Camera does not recognize memory card？
A： 1、Reboot the device;
2. Check whether the camera firmware version and the Mi Home APP version need to be updated;
3. Clear Mi Home APP data;
4. Replace the memory card.
Note: Memory cards have a service life, if a card is used for a long time, it may cause the
memory card to be erased for many times and cannot be used again, be sure to ask the user to replace the brand memory card for use.
16.Q：Xiaomi Outdoor Camera AW300 Camera is often offline, can not view the live picture, can not receive messages, what to do？
A：1、Check the camera status and the message video pushed by the APP in time to eliminate abnormal situations such as camera loss and occlusion;
2. Make sure that the power supply of the device is normally turned on and the network connection is stable, there is a WiFi signal shortcut icon at the top right of the real-time screen, click to directly view the signal strength;
3. Ensure that the network connection is stable and the effective communication distance with the camera (within 15M, if there is a blocking distance through the wall or in the middle, the distance requirement will be shorter);
4. Restart the device;
5. If the main account or sharing account cannot open the real-time screen, please update the Mi Home APP to version 7.10.701 or above, which can be displayed normally
18.Q：Xiaomi Outdoor Camera AW300 Do I need to unbind my Mi Home account to replace it？
A：You need to remove the device from the previous account to replace other account bindings, and you must unbind it in advance when applying for after-sales, otherwise The remaining accounts cannot be linked.
19.Q：Xiaomi Outdoor Camera AW300 Night vision picture is not clear, night vision performance is poor, night vision has halo, night vision picture is black？
A：By default, the factory will switch between day and night vision monitoring mode by identifying the intensity of ambient light. The installation position of the equipment will also affect the shooting effect of the video, such as installing a well-lit position at night, the night vision mode will not be turned on (next to the light, next to the reflector, etc.), or the halo phenomenon will appear, and the camera should not be obscured, and the front and side of the lens should be avoided near the glass, white wall and other reflective objects, so as not to cause the picture to be bright in the near and dark or white in the distance. Please install away from infrared reflective objects such as walls, and it is recommended that there is no wall within 40CM of the upper and lower left and right of the suspended installation equipment.
In the lower right corner of the picture below, the reflected light of the wall under infrared light affects the actual shooting area (center point).
20.Q：What does it mean that Xiaomi outdoor camera AW300 device exceeds the maximum number of simultaneous connections？
A：The product is shared with multiple other Mi Home accounts, but only 2 devices can view the same real-time video at the same time (such as mobile phones and tablets to view the real-time picture of the device at the same time).
21.Q: Xiaomi outdoor camera AW300 is not convenient to punch holes, can it be glued with double-sided adhesive？
A：The product is fixed with expansion screws and cannot be fixed with double-sided tape, which is at risk of falling.
22.Q: What should I do if Xiaomi outdoor camera AW300 does not respond when booting?
A:
- Connect the power adapter to the device first, please plug it in tightly.
2. The power adapter link is plugged in tightly.
3. The orange light is always on during the boot process. If the indicator does not light up after the power is turned on, step 1&2 can be repeated.
4. There is a "waiting link" for the first time to start, the orange light flashes, if there is no voice, you can repeat step 1&2.
5. For the first time, you need to bind the Mi Home APP, according to the binding process, after the binding is successful, the indicator light is always blue.
Does it help?
Yes
No