If your Mi In-Ear Headphones Pro HD have no sound, please refer to the troubleshooting steps to address the issue:
1. Check the headphone cable and ear tips for any signs of physical damage;
2. Since the loose connection will cause the headphones to have no sound. Ensure that the headphone is fully plugged into the audio source and that the connection is secure;
3. Try using the physical buttons on your headphones to increase the volume and check the volume level on the audio source. Sometimes, the volume may have been accidentally turned down or muted;
4. Try connecting the Mi Headphones to another audio source to check if the issue persists. This will help determine whether the problem lies with the headphones or the original audio source;
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
