1. What does Xiaomi Robot Vacuum Cleaner S10 do?
- The Xiaomi Robot Vacuum S10 is equipped with LDS laser navigation and a powerful suction of 4000Pa for efficient cleaning. It's designed to automatically clean your home or office and features a 2-in-1 mop function for deeper cleaning. The vacuum can also mop floors simultaneously, and pick up dirt, dust, and pet hair.
2. What surfaces can the Xiaomi Robot Vacuum Cleaner S10 clean?
- The Xiaomi Robot Vacuum Cleaner S10 is capable of cleaning a variety of surfaces, including hardwood, tile, and Marble.
3. What precautions should I take before cleaning with my Xiaomi Robot Vacuum S10?
- Before using the Xiaomi Robot Vacuum S10, make sure it's fully charged and starts from the charging base. To ensure smooth cleaning and avoid damage, clear the floor of any fragile items and debris, and tidy up your furniture environment to prevent obstacles.
4. How does the memory map function work on my Xiaomi Robot Vacuum S10?
- For the vacuum to create a memory map, it must start cleaning from the charging base and return to it after completing a full cleaning cycle. If you manually interrupt the cleaning or move the vacuum back to the base before it finishes, the map will not be saved. Once the map is successfully created, you can use the app to divide or merge areas and customize room names.
5. How long does the Xiaomi Robot Vacuum Cleaner S10's battery last?
- The Xiaomi Robot Vacuum Cleaner S10 has a 3200mAh battery that can provide up to 140 minutes of runtime.
6. Can I control the Xiaomi Robot Vacuum Cleaner S10 with my smartphone?
- Yes, the Xiaomi Robot Vacuum Cleaner S10 can be controlled using the Xiaomi Home app on your smartphone. This allows you to start, stop, and schedule cleaning sessions, as well as adjust settings and view cleaning history.
7. Is the Xiaomi Robot Vacuum Cleaner S10 compatible with voice assistants like Alexa or Google Assistant?
- Yes, the Xiaomi Robot Vacuum Cleaner S10 is compatible with both Alexa and Google Assistant, allowing you to control it using voice commands.
8. What accessories come with the Xiaomi Robot Vacuum Cleaner S10?
- The Xiaomi Robot Vacuum Cleaner S10 has a 2-in-1 water tank and dust container, Roller Brush, Brush cover, side brush, charging dock, power cord, cleaning tool and mop pad.
9. How do I reset the WiFi on my Xiaomi Robot Vacuum S10?
- If your vacuum can't connect to your router due to configuration changes, a forgotten password, or other issues, you can reset the WiFi by opening the top cover to access the Wi-Fi indicator light. Press and hold both the local cleaning button and the recharge button simultaneously for about 7 seconds, until you hear a voice prompt saying, "Waiting for network configuration." The Wi-Fi indicator light will start flashing again, indicating that the reset was successful.
10. How do I upgrade the firmware on my Xiaomi Robot Vacuum S10?
- To upgrade the firmware, use the Mi Home APP. Before starting, ensure that the vacuum is on the charging base with a battery level above 15%. During the upgrade, the buttons will flash.
To upgrade:
1. Open the Mi Home APP.
2. Go to "Settings."
3. Select "General Settings."
4. Choose "Firmware Upgrade" to initiate the process.
11. Does the Xiaomi Robot Vacuum Cleaner S10 have a warranty?
- Yes, the Xiaomi Robot Vacuum Cleaner S10 has a one-year warranty for manufacturing defects. Consumables not covered under warranty.
12. Where can I get consumables like for Xiaomi Robot Vacuum Cleaner S10?
- You can purchase the consumables from the below link:
https://miservicemanager.mi.com/public/#/product-consumables
Also, consumables can be purchased from the nearest Xiaomi Service Center as well. Call at 1800 103 6286 to connect to the Xiaomi Service Center for more information.
13. How I can get a battery replacement?
- Battery replacement will be provided by our After-sales team
14. Can I use a disinfectant for the mop? What is the approved disinfectant to be used for mopping?
- It is strictly not allowed to use detergents, disinfectants or solid cleaners, as these may cause clog or corrosion to the 2-in-1 dust compartment with the water tank. Please regularly clean the filter of the filling opening.
15. How many Maps can be saved?
3
16. What should I do if the floor of the Xiaomi Robot Vacuum S10 becomes dirtier as it is mopped?
- If the floor is too dirty, please clean the Micro Fiber Cloth regularly when mopping the floor.
17. What should I do if my Xiaomi Robot Vacuum S10 gets stuck while cleaning?
- Clear any obstructions such as Cables, slippers or plastic bags to free the vacuum. Move it to a cleaner spot, then ensure the floor is clear of debris to prevent it from getting stuck again.