1. What are the pre-installed apps in Mi TV 5X Series?
    Netflix, Amazon Prime Video, Disney+ Hotstar, Miracast, Media player, Gallery, TV Manager, YouTube, Play Movies, YouTube Music, Play Store are pre-installed on the Mi TV 5X Series.
    2. What are the dimensions of Mi TV 5X 43 | 50 | 55?
    Mi TV 5X 108 cm (43) Including Base Length - 961.3mm x Height - 609.2mm x Width - 208.4mm Without Base Length - 961.3mm x Height - 568.4mm x Width - 91.2mm Weight including base - 7.52kg Weight not including base - 7.38kg Mi TV 5X 125.7 cm (50) Including Base Length - 1106.3mm x Height - 700.3mm x Width - 262.8mm Without Base Length - 1106.3mm x Height - 653.6mm x Width - 71.3mm Weight including base - 10.35kg Weight not including base - 10.1kg Mi TV 5X 138.8 cm (55) Including Base Length - 1229.7mm x Height - 765.7mm x Width - 262.8mm Without Base Length - 1229.7mm x Height - 719.3mm x Width -71.3mm Weight including base - 13.69kg Weight not including base - 13.43kg
    3. What’s new in Vivid Picture Engine (VPE) 2?
    Our Proprietary VPE Algorithm dynamically selects the right parameters for colour, contrast, brightness and clarity to bring true to life visuals. VPE 2 now comes with Adaptive Brightness that detects the level of ambient light and automatically adjusts screen brightness to ensure harsh light never hits you and customises your entertainment experience as a result.
    4. What is new in PatchWall 4?
    The latest PatchWall redefines content discovery and consumption. Comes with access to 30 OTT apps, has IMDB ratings integrated on all details pages, new content partners including Lionsgate Play and Chaupal and a snappier and better looking UI.
    5. How do IMDb Ratings work?
    India’s first Smart TV to be integrated with ratings from IMDb for movies and TV Shows helps you decide what to watch in an instant. Discover IMDb top rated movies, shows from the PatchWall homescreen, IMDb ratings on details pages across 25 OTT apps and discover artist, directors and genre based collections from PatchWall directly. All this before entering content apps!
    6. How does Universal Search work on PatchWall of the Mi TV 5X Series ?
    With Universal Search, users can search across 30 content partners and find their favourite movies, TV shows and other media content on PatchWall on the Mi TV 5X Series.
    7. . What is the User Centre on PatchWall for the Mi TV 5X Series?
    The User Centre on the Mi TV 5X Series has access to all your apps, subscription offers, upcoming movies, tv shows, trailers and more.
    8. How does Kids Mode work on PatchWall in the Mi TV 5X Series?
    With Kids Mode on, PatchWall restricts content that is not appropriate for kids across multiple apps & showcases only the kids-friendly content. Also, it offers features like Parental Lock, Safe Universal Search, Smart Curation, Free Edu Content, and Peace of Mind.
    9. What other features are available on PatchWall of the Mi TV 5X Series?
    PatchWall 4 has smartly curated lists such as India Top 10 showcasing top content across all OTT apps daily, Collections and Celebrity Watchlist which shows movies and shows recommended by celebrities. This helps users discover content directly from PatchWall without opening different apps.
    10. How to use Far-field Mic feature on the Mi TV 5X Series?
    With dedicated microphones for far-field voice control (up to 3 meters) on Mi TV 5X Series , users can enjoy hands-free control over your TV and other connected smart devices by simply saying “OK Google” to activate the Google Assistant. For users who want complete privacy, there is also a physical switch at the bottom of the screen to mute the microphone.
    11. How can I get to know if the content playing on the Mi TV 5X Series is Dolby Vision supported or not?
    Currently Netflix and Disney+ Hotstar OTT apps offer Dolby Vision content on the Mi TV 5X Series. To check which titles support this feature, open any content and search for Dolby Vision branding on PatchWall’s content details page. Also, users can discover all Dolby Vision supported content from apps under the Collection titled ‘Dolby Vision’ on the PatchWall homepage. While playing Dolby Vision supported content via HDMI or USB, Dolby Vision logo is displayed on the screen.
    12. How to play HDR10+ content on Mi TV 5X Series?
    Current HDR10+ is limited to the Amazon Prime Video app. Users can discover all HDR10+ supported content under the Collection titled ‘HDR10+’ on the PatchWall homepage.To play HDR10+ content on Mi TV 5X Series, you can search for 4K HDR content on the Prime video app and find titles which support this.
    13. What is the size of RAM and Storage in the Mi TV 5X Series?
    Mi TV 5X Series has 2GB RAM and 16GB storage.
    14. What are the different sound and picture modes available on the Mi TV 5X Series?
    The Mi TV 5X Series has the following Pre-set Picture modes: Dolby Vision Bright | Dark and Game, HDR10+, HDR Vivid | Movie | Standard and game, Standard, Vivid, Sport, Movie, Game and Monitor. *Dolby Vision Game is supported on Xbox Series X and PS-5 consoles *Dolby Vision Bright and Dolby Vision Dark (Netflix, Disney+ Hotstar and USB) *HDR10+, HDR Vivid, HDR Movie, HDR Standard (Prime Video) * HDR Game and Game (PS4 HDR compatible games) * For HDMI input - Standard, Vivid, Sports, Movie, Monitor, Game b. Pre-set Sound Modes: Standard, Movie, Game and News. Users can also customize the audio parameters.
    15. How to activate Game Mode on the Mi TV 5X Series?
    The Mi TV 5X Series will be automatically switched to the Game Mode once you connect any console. HDR Game is detected when a user is connecting HDMI 2.0 and above supported devices. Game Mode is detected when a user has connected a HDMI 1.4 supported device. Note: User has to use a supported Hi-Speed HDMI cable to support the modes accordingly.
    16. How to use the Mi Home app on Mi TV 5X Series
    a. Login to Mi Account from PatchWall homepage settings, follow on screen instructions to complete. b. Go to the User Center from PatchWall Homescreen, scroll down to find Mi Home app and install.
    17. Does the Mi TV 5X Series have Chromecast option?
    Yes, Mi TV 5X Series has built-in Chromecast. You can also mirror your screen by using Google Home App.
    18. How to use Miracast to mirror your device's screen wirelessly on your Mi TV 5X Series?
    a. Open Miracast app on TV and follow onscreen instructions. On your phone - Go to Settings menu, Display > Wireless display > toggle “Wireless display” to ON and it will scan for nearby Miracast devices.
    19. How can I get Demo and Installation for my Mi TV 5X Series?
    a. To get the Demo and Installation for your Mi TV 5X Series you can call our customer service Toll free number 1800 103 6286 and raise the installation/demo request or you can click on this link: https://mi.hatetowaitapp.com/tv/installation Please Note: Installation & Demo within the first 15 days of purchase will be free of cost and after this period customer has to pay for the installation. This is applicable only for one visit of Installation & Demo in the first 15 days.
    20. What is the policy regarding pixels in LED and OLED displays?
    LED pixel policy states that defects such as dark pixels and bright pixels are strictly considered defects if there are more than 4 defective pixels in an LED display or more than 8 defective pixels in an OLED display