Frequently Asked Questions
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1. How can I get Demo and Installation for my TV?
Call our customer service Toll free number 1800 103 6286 for installation/demo request or you can click on this link: https://mi.hatetowaitapp.com/tv/installation
Please Note: Installation & Demo within the first 15 days of purchase will be free of cost and after this period customer has to pay for the installation. This is applicable only for one visit of Installation & Demo in the first 15 days. -
2.What are the different sound and video modes available on the TV?
You can use a variety of video and sound modes:
• Pre-set Video modes: Standard, Movie, Picture and Sports. Users can also customize the display parameters.
• Pre-set Sound Modes: Game, News, Movie and Standard. Users can also customize the audio parameters. -
3.Which DTH / Cable Operators are supported by Mi TV?
Mi TV supports 4000+ DTH/Cable Operators across India. -
4.How do I update the TV software?
Please go to Settings >About TV>Check now -
5.Which app store can I use to install apps?
Mi TV comes with Google’s Play Store. You can find TV apps in the play store. These apps are specially made for TV. Please note: You will not find all the apps that you find on your phones on TV Play Store. -
6.Can I change TV channels using my Mi TV remote?
Yes, you can. Please ensure that the IR cable is connected to the Mi TV and is facing the Set Top Box. Configure the Set Top Box under Sensy TV Settings, and you are good to go. -
7.Can I use the Mi Remote with CEC supported devices?
Tested Devices: Amazon Fire TV stick, Apple TV 4K
Note: You cannot use the remote with any of the Set-Top boxes -
8. What are the pre-installed apps on this TV?
The Mi TV features Media player, Settings, Gallery, TV Manager, Sensy TV Guide, YouTube, Play Movies, Play Music, Play Store, LIVE TV. -
9.Is IR cable compatible with all the set top boxes?
Yes, it is compatible with all set top boxes which have an IR sensor (IR set top Box) in it. -
10.Will the TV support 3rd party application?
Yes, 3rd party applications can be downloaded on the Google Play Store. -
11.Does the TV have Chromecast option?
Yes, all our Pro series TV have Chromecast built-in. You can also mirror your screen by using Google Home App. -
12.Does the TV have auto play option?
Currently, AutoPlay option is not available on Android TV.
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