Frequently Asked Questions
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1.How can I get Demo and Installation for my Mi TV 4C 32?
Call our customer service Toll free number 1800 103 6286 for installation/demo request or you can click on this link: https://miservicemanager.mi.com/customer.html
Please Note: Installation & Demo within first 15 days of purchase will be free of cost and after this period customer has to pay for the installation. This is applicable only for one visit of Installation & Demo in the first 15 days. -
2.What are the pre-installed apps in Mi TV 4C 32?
Netflix, Amazon Prime Video, Disney+ Hotstar, Media player, Settings, Gallery, TV Manager, Sensy TV Guide, YouTube, Play Movies, Play Music, Play Store, LIVE TV. -
3.Which app store can I use to install apps in Mi TV 4C 32?
Mi TV 4C 32 series comes with Google’s Play Store. You can find TV apps in the play store. These apps are specially made for TV. -
4.Does Mi TV 4C 32 have Chromecast option?
Yes, all our Horizon Edition series TV have Chromecast built-in. You can also mirror your screen by using Google Home App. -
5.What is the Vivid Picture Engine in Mi TV 4C 32?
The Vivid Picture Engine (VPE) is our in-house image processing tech which delivers exceptional colours, significant depth, and deeper contrasts on our TV panels. -
6.What is Mi Quick Wake in Mi TV 4C 32?
With Mi Quick Wake you can quickly wake your TV in just 5 seconds. Tap the power button once to turn off your TV, tap again to quickly wake the TV. -
7. How does Universal search work on PatchWall in Mi TV 4C 32?
With Universal search now users can search across 23+ content partners and find their favourite movie, series, or content itself on Mi TV 4C 32 -
8. What is the User Centre on PatchWall for the Mi TV 4C 32?
The User Centre on the Mi TV 4C 32 has access to all your apps, subscription offers, upcoming movies, tv shows, trailers and Mi Home app. -
9.How to enable Kids mode on PatchWall in Mi TV 4C 32?
On PatchWall Homepage, scroll up and choose the home icon, select Kids Mode to explore exciting Kids' content. -
10.How to use the Mi Home app on Mi TV 4C 32?
a. First login to your Mi Account from PatchWall home page, follow below steps
Go to PatchWall home-screen > Settings > Mi Account > Sign in > Open the URL link visible on the screen on your phone or computer and enter the activation code
b. Now go to User Center to install Mi Home app, follow below steps
Go to User center > Under More services > Select Mi Home > Tap “Agree” on Privacy Policy to install the app -
11.What are the different sound and video modes available on the Mi TV 4C 32?
a. Pre-set Video modes: Vivid, Standard, Movie, Picture, and Sports.
Vivid picture mode enables our latest algorithm that enables Vivid Picture Engine.
b. Pre-set Sound Modes: Game, News, Movie and Standard. Users can also customize the audio parameters. -
12.Can I change TV channels using my Mi TV 4C 32 remote?
a. Yes, you can. Please ensure that the IR cable is connected to the Mi TV 4C 32 and is facing the Set Top Box. Configure the Set Top Box under Sensy TV Settings, and you are good to go.
*You need to purchase additional Mi IR Cable for this function. -
13. What is the size of RAM and Storage in the Mi TV 4C 32?
Mi TV 4C 32 has 1GB RAM and 8GB storage.