Xiaomi Smart Band 8 Pro FAQ
Product Overview
1.Q: What are the features of the Xiaomi Smart Band 8 Pro?
A: Organised as follows:
1.74-inch AMOLED square full screen with 16.7M colour depth, 336*480 resolution, 336 PPI, 60Hz refresh rate. More information at a glance.
High-performance PPG biosensor, support blood oxygen detection.
Intelligent light sensor, automatically adjust the screen brightness. Add ambient light sensor, according to the ambient light intensity to automatically adjust the screen brightness, improve the using experience.
Independent satellite positioning, built-in independent high-end GNSS chip, fast positioning speed, high precision, support the world's five major satellite positioning systems accurate positioning, so that every step is clearly visible.
Rich and diversified band displays, support more than 100 band displays, support AOD interest screen display. The preset band displays are as follows:
Metallic bezel, high gloss NCVM, available in black and silver.
All-round health care. Supports Continuous heart rate monitoring, Sleep monitoring, All-day blood oxygen monitoring, All-day stress monitoring, Breathing training, Women's health management, Over 150 fitness modes to suit your preferences.
Over 150 fitness modes to suit your preferences. more professional exercise algorithms, support "VO₂ max", "Training load", Support "VO₂ max", "training load", "recovery time", "aerobic/anaerobic training effect" four professional exercise data, comprehensively measure the effect of exercise.
Support the display of vitality indicators: support calories, steps, standing, medium and high intensity activity time (four choose three to display), scientific records of daily activities, exercise to meet the standard results at a glance get, vitality rainbow, healthy life.
2. Q: How does Xiaomi Smart Band 8 Pro look like?
A: The appearance of Xiaomi Smart Band 8 Pro series is as follows.
Appearance Dimensions: Body Size: 46.09 × 33.39 × 9.99mm (exclude the strap and protrusions), Weight: approx. 38.5g (With in-box strap)
3.Q: What are the Xiaomi Smart Band 8 Pro's Package contents?What colours are available?
A:Package contents: band body, band strap, Dedicated charging cable, User manual.
Colour: black and silver.
4. Q: How many types of band strap does Xiaomi Smart Band 8 Pro have and what kind of material is it made of? Is it anti-bacterial?
A: Xiaomi Smart Band 8 Pro currently has 10 band straps.
Material: Anti-bacterial TPU and Leather.
There are also 7 retail band straps available:
5. Q: How do I install and remove the band strap on the Xiaomi Smart Band 8 Pro?
A: Organised as below:
Attach the band strap:
Fasten the band strap to the band body, please pull the band strap to fasten it securely before wearing.
Removing the band strap:
Press the Quick-release button on both sides of the band, pull the band strap outward to separate it from the band body.
TPU band strap installation/removal:
Leather band strap installation and removal:
Replace the band strap individually:
1. Remove the band strap: Toggle the Ear rod and tilt the band strap outwards to separate it from the Quick release capsules.
2. Toggle the Ear rod and align the lug expansion pins with the lug holes at each end of the Quick release capsules to complete the installation of the new band strap.
Tip: After installation, please pull the band strap to make sure it is securely fastened. If the band strap is not adjusted to the proper length, the body of the device will not be able to fit the skin, which will affect the accuracy of data recording.
①Quick-release button
②Quick release capsules
③Ear rod
6.Q: Is the band strap of Xiaomi Smart Band 8 Pro compatible with other Xiaomi Smart Band?
A: No.
7.Q: Is the Xiaomi Smart Band 8 Pro charging cable universal with other Xiaomi Smart Band?
A: Xiaomi Smart Band 8 Pro uses Xiaomi Small Square Head Magnetic Charging Cable 2 and white charging cable (as shown in the picture), the charging cable is universal with Redmi Watch 3 Lite, Redmi Smart Band 2, Xiaomi Smart Band 8, Redmi Watch 3;
8.Q: Xiaomi Smart Band 8 Pro’s centre bezel NCVM technology introduction? (General Knowledge)
A: NCVM surface treatment technology is adopted by Xiaomi Smart Band 8 Pro. The surface of the product is not electrically conductive, and its surface layer is an insulating substance, the middle layer is a metallic luster substance, and the bottom surface is a colour substance. Lightweight is one of the characteristic points of the band products. The NCVM technology adopted in the middle frame can not only ensure the lightweight of the band products, but also have the exquisite metallic texture; at the same time, under the low-temperature environment, the wearer will not have the cold feeling of metal.
9.Q: Is the Xiaomi Smart Band 8 Pro waterproof? Can I wear it while swimming, bathing or soaking in hot springs? (General Knowledge)
A: Xiaomi Smart Band 8 Pro adopts 5ATM water resistant. When swimming in the pool without taking it off, you can enjoy playing in the water. However, it is not suitable for wearing in hot showers, hot springs, saunas and high-speed water flow sports and other scenes.
Note:Leather band strap and woven band strap are not suitable for swimming and other water contact scenarios and sweaty sports environment. It is recommended to replace the band with TPU rubber and other types of bands.
Functions and Usage
Device Connection
1. Q: What devices does Xiaomi Smart Band 8 Pro support? Which Apps do I need to download?
A:You need to connect the charging cable to charge and activate the Xiaomi Smart Band 8 Pro for the first time use.
App: Mi Fitness(Zepp life APP not supported)
Bluetooth 5.1 BLE
Compatibility: supports smartphones with Android 6.0/ iOS 12.0 and above,HUAWEI Harmony OS 2.0/3.0
2. Q: How does the Xiaomi Smart Band 8 Pro keep connected to the Mi Fitness app? (General Knowledge)
A: Add Mi Fitness app to the whitelist of your mobile phone and keep the app running in the background, turn on the Bluetooth of your mobile phone, and keep the band within the Bluetooth connection distance of your mobile phone (generally the Bluetooth range is about 10 metres in the open area).
3. Q: What should I do if my Xiaomi Smart Band 8 Pro and Mi Fitness app disconnect frequently? (General Knowledge)
A: Please follow the steps below to check.
Please keep the band and mobile phone within the Bluetooth connection distance (generally the Bluetooth range is about 10 metres in open area);
Check whether the band and App have been upgraded to the latest version;
Lock the Mi Fitness app in the multitasking window of your Android phone to avoid clearing the app in the background.
Submit user feedback.
Note:Please refer to the background running permission guide on Mi Fitness app page for the detailed operation steps due to different mobile phones and systems.
4.Q: What information can I view before I bind the Xiaomi Smart Band 8 Pro? (General Knowledge)
A: In the unbound state, the band will display the scanning pairing QR code and description icon, the pairing description contains the name of the band and the last four digits of the Bluetooth address, as well as two items of about and system operation; in about, there are the device name, model number, Bluetooth address, version number, serial number, and regulatory information, and in the system operation, there are three items of information for restarting, shutting down, and restoring to the factory.
Regulatory for radio transmitting equipment type approval code (CMIIT ID) information, click to view; about the firmware version and Bluetooth address can be viewed.
5. Q: How can I check the software version, Bluetooth address and serial number of the Xiaomi Smart Band 8 Pro? (General Knowledge)
A:Xiaomi Smart Band 8 Pro:Settings-About
Mi Fitness app: App-Settings-About
6.Q: How to bind and Unpair Xiaomi Smart Band 8 Pro with my mobile phone?
A:Download and open Mi Fitness app, log in Xiaomi account, and follow the pop-up box to open App related permissions.
Andorid device: 1. Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for search Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for searching binding, select the device with the same last four digits of the Bluetooth address of the band on your mobile phone, and after connecting to the band, it will show a tick button, click the tick button to confirm the binding.
2.Mi Fitness app-Device-"+" in upper right corner-Add Device- Xiaomi Smart Band 8 Pro, it will automatically search for the nearest device and request to connect to the band, after connecting to the band, it will show the tick button. Click the tick button to confirm the binding.
3.Mi Fitness app-Device-"+" in upper right corner-Scanner
4.Nearby discovery: When the unpaired new band is near the mobile phone (only supported by some MIUI models), MIUI system will pop-up window to discover the device, and the mobile phone will pop-up box to prompt the device model, the last four digits of the Bluetooth address and the device map, you can directly click "Connect to this device".
Unpairing method:
Method 1 Unpairing in the device management list: when the band and mobile phone are connected, open Mi Fitness app-Device-View all devices-Press and hold Xiaomi Smart Band 8 Pro - Unpair, click "Unpair" to Unpair it, and the band will be restored to the factory. After Unpairing, the band will be restored to factory.
Method 2 Unpairing the current device: When the band and mobile phone are connected, open Mi Fitness app-Device-slide down to the bottom-Unpair, click "Unpair" to Unpair, and the band will be restored to factory after Unpairing.
Note:
If you can't find your band in the process of adding device or can't connect your band in the process of using it, please try to slide up and down on the page of the band to be bound, and select "Restore to factory" in the system operation interface, and then add the bound device again;
When the band is not bound, the screen will display "Download App to Bind band", you need to bind it to use the band function.
iOS device:
1.Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for search Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for searching binding. corner-Add Device-Stick your phone and band together for searching binding, select the device with the same Bluetooth address as the band on your mobile phone, after connecting to the band, it will show the tick button, click the tick button, click "Pair" on the mobile phone to confirm the binding, click "Cancel" to cancel the binding. Click "Cancel" to Unpair.
2.Mi Fitness app-Device-"+" in upper right corner-Add Device- Xiaomi Smart Band 8 Pro, it will automatically search for the nearest device and request to connect to the band, after connecting to the band, it will show the tick button, click the tick button, click "Pair" on the mobile phone to confirm the binding, click "Cancel" to Unpair. Click "Cancel" to Unpair.
3.Mi Fitness app-Device-"+" in upper right corner-Scanner
Unpairing in iOS:
Method 1 Unpairing in device management list: When the band and mobile phone are connected, open Mi Fitness app-Device-Wearable device-slide left to choose Unpair, click "Cancel to Unpair, and the band will be restored to factory after Unpairing.
Method 2 Unpairing the current device: When the band and mobile phone are connected, open Mi Fitness app-Device-Wearable device-slide down to the bottom- Unpair, click "Unpair" to Unpair, and the band will be restored to factory after Unpairing.
7.Q: Why does Xiaomi Smart Band 8 Pro fail to connect/bind?
A:Connection failure/binding failure may occur in the following situations, troubleshooting suggestions are as follows.
iOS mobile phone can't connect back, iOS system will clear the background after more apps are opened in the background resulting in. Suggestions are as follows:
Open Mi Fitness app to confirm whether you can connect back normally;
If you can't connect back, click the Connect button to check if you can connect back normally;
If you still can't connect back, make sure the device is connected to the Bluetooth of the mobile phone system, if it is connected, ignore the device to make sure if it is connected normally; if it is not connected, it is recommended to restart the band and try again;
If the device is not connected, we suggest restarting the band and try again. If the device is still not connected, restore the device to the factory, ignore the device in the Bluetooth system again, and the Mi Fitness app will scan and connect the device again.
After the band is restored to the factory, the mobile phone fails to connect after re-searching.
Confirm whether there is this device in the Bluetooth of mobile phone system, if there is, please ignore it, return to Mi Fitness app again, and follow the prompts to re-pair;
When there are three "x" signs in the binding, confirm whether the system Bluetooth is ignored, if there is this device in the system Bluetooth, please ignore it and try to connect again.
Under iOS connection status, the band end is restored to the factory, and the app fails to add the band repeatedly when adding the band again.
When the band is paired with iOS mobile phone, when the band is unilaterally restored to factory, and the app fails to add repeatedly when adding, you need to ignore this device in the system bluetooth first, and then retry again after that to make the pairing successful.
Android mobile phones do not open the background permissions, resulting in Mi Fitness app being cleared from the background.
In order to use the band better, avoid the one-click memory cleaning in Android system and some security software to clean up the process or block. It is recommended to keep Mi Fitness app running in the background, the path is as follows.
Enable the background privileges according to the guide when you pair the device for the first time.
After pairing, you can set up the background privileges in App-"Device"-"Enable background permissions" page according to the requirements.
The band can't search for the device after restoring the factory.
Cannot search for the device after unpairing, turn off and on the mobile phone system Bluetooth again.
Confirm whether there is a pop-up box prompting connection from nearby mobile phones, if so, you need to reject it.
6. The band or mobile phone has turned on the power saving mode.
After the device is turned on the power saving mode, it will turn off the Bluetooth of the band, disconnect the currently connected mobile phone, and can't connect back automatically.
After the mobile phone turns on the power saving mode, it may turn off the Bluetooth of the mobile phone, disconnect the currently connected band, and can't connect back.
7.Handling method when Bluetooth is disconnected or mobile phone is switched off during binding
If you turn off the Bluetooth of iOS mobile phone when binding, the band will pop up the interface of "Pairing Failure", Mi Fitness app will prompt the Bluetooth to turn off, and prompt to open the Bluetooth to re-scan, and turn on the Bluetooth of iOS mobile phone system again, the interface of binding failure will appear, and then click on the "Retry" pop-up box to re-bind the band. After re-opening the Bluetooth of iOS mobile phone system, the interface of binding failure will appear, click "Retry" again, and then re-binding can be bound successfully.
8. If you close the Bluetooth of Android phone when binding, the band will pop up the interface of "Pairing Failure", and Mi Fitness app will show the binding failure, if you click "Retry", the app will prompt you to open the Bluetooth prompt box, if you reopen the Bluetooth, the binding will be successful. If click "Retry", the app will prompt you to open the Bluetooth prompt box.
If the mobile phone is switched off or restarted during the bonding process, the "Pairing Failure" interface will pop up on the band, so you need to turn on the mobile phone and then re-bond the band.
Other reasons why the band can not be connected
In the disconnected state, the band is not restored to the factory settings in the app, it needs to be restored to the factory before the next binding, otherwise it can't be paired with a new mobile phone;
iOS mobile phone connected to the device, the device unilaterally restored to factory, iOS phone's Bluetooth will try to connect back to the device, the new phone has the probability of searching for the device (iOS mobile phone and the device will always be connected to the disconnected, in the connecting time period, the new phone can not be searched for; in the intervals of the disconnected, the new phone is just in the scanning state, can be searched for). Need to enter the old mobile phone iOS phone's Bluetooth, find the corresponding device has been connected, and ignore this device, at this time with the new mobile phone search pairing connection.
When the Android phone is connected to the device and the device is unilaterally restored from the factory, the Mi Fitness app will connect back to the device and prompt you whether to "Delete the device" or "Add", at this time, the new phone cannot search for the device. Click "Delete this device" on the old mobile phone, and then use the new mobile phone to search and connect the band.
8.Q: What should I do if my phone prompts me that the device has been bound by other accounts or apps when I bind the Xiaomi Smart Band 8 Pro?
A:Searching for the band with the App will see the prompt that the device has been bound, another possible situation is that the App searches for other people's bands instead of your own band. During normal binding, when App searches for uninitialised band, the band will vibrate and display the prompt "Received binding request, allow or not?". when the app searches for an uninitialised band.
The troubleshooting steps are as follows:
If the band is used for the first time, please check whether the band is in the pending status, the page of the band in the pending status will prompt "Download App to bind the band".
During the binding process, does the band vibrate and prompt "Received binding request, allow or not", if the band does not prompt, the device is not your own device, please check whether there are other band devices around.
If the band does not prompt, it is not your own device, please check if there are other band devices around you. After successful binding, Mi Fitness app on your mobile phone will show "Add successfully", and your band will display band displays homepage.
9.Q: Does Xiaomi Smart Band 8 Pro support proximity discovery and tethering?
A: Support. Only MIUI system will pop-up window to discover the device, after the unpaired Smart Band is close to the mobile phone, the mobile phone will pop-up box to prompt the device model, Bluetooth address, and device map. The following conditions need to be met;
Mobile phone: you need to open the network, Bluetooth, quick connect to start searching for the band;
The path to open the fast connection: mobile phone Bluetooth-Additional settings-Pair compatible devices.
band: in unbound status;
band-phone distance: recommended to be within 1M.
10.Q: When Xiaomi Smart Band 8 Pro is in use, does the Bluetooth need to be turned on all the time?
A: When Xiaomi Smart Band 8 Pro is in use:
Pedometer, Sleep & Heart Rate Monitoring, Pressure/Blood Oxygen Detection, Breathing Training, Women's health management can be detached from the phone to record data independently, need to regularly connect the phone to sync the sports and health data, it is recommended to connect the phone to be able to record the trajectory when exercising.
Stopwatch, Alarm, calendar, world clock and other functions do not need to open Bluetooth all the time.
Incoming call notification, App notification, find my phone, schedule, weather, find band, music control, remote control photo and other functions due to the mobile phone needs to communicate with the band all the time, so you need to turn on the Bluetooth of the mobile phone, to keep the band connected with the mobile phone.
Note:
For better use of the band, it is recommended to keep the Mi Fitness app running in the background. In order to avoid the one-click memory cleaning in Android system and some security software cleaning process or blocking, please follow the requirements to set it in App-"Device"-"Enable background running permission" page.
iOS can not be added to the application background protection operation, app into the background is cleared background will not disconnect the system Bluetooth connection, message notification can be used normally, other synchronised data applications (weather, sports and health data synchronisation, schedule, etc.), you need to re-open the mobile phone Mi Fitness app to use.
When iOS opens the power saving mode, it will cause the stability of system Bluetooth connection to deteriorate, and disconnection may occur.
11.Q: What functions are affected when the Xiaomi Smart Band 8 Pro is disconnected from the phone? (General Knowledge)
A: Connection disconnection will affect the following functions:
Unable to update the band firmware in the App;
The band cannot update weather information, etc;
The generated sports and health data cannot be synchronised to the mobile phone at the first time, and the information will be lost after the band is restored to the factory;
Unable to receive mobile phone notification alerts, unable to Find phone.
12.Q: Why Xiaomi Smart Band 8 Pro is disconnected from iOS phone for a long time and the band data is not synchronised?
A: When there are more apps running in the background, the background will be cleared. The device will be disconnected from the app, resulting in the data not being synced, and you need to enter the Mi Fitness app to sync the data back automatically. After the app is cleared, reopening the app will automatically reconnect the device and it will sync normally.
Reason for clearing background:
The reason why the background is cleared is that the running memory (RAM) is used up by the App. In order to free up enough running conditions for other newly opened Apps, the system must clear some of the Apps running in the background in order to free up RAM. the difference between models and iOS system software versions, the frequency of clearing the background will not be the same, take the iPhone 12 as an example, the RAM is 4GB, 4 Apps will be cleared in the background in the opening of the iOS16.3.1, and the background will be cleared in the upgrading of the iPhone to the iOS16.4. Quasi-official version, open 5-6 App will not clear the background (and specific App has a relationship, such as the camera occupies relatively large memory).
In the usual use of the process, pay attention to the following two points can reduce the frequency of the background is cleared:
1. Ensure that the phone has enough power, avoid overheating and turn off the low power mode. Insufficient power, serious heating or low battery mode, the CPU will be actively downclocked, and the frequency of background removal will increase significantly.
2. Open Settings - General - Background App. Refresh of your phone and enable this function.
Determine whether the app is cleared by the system:
If Mi Fitness app has been cleared, re-entering the app will be in the following; i.e. the app launch page will be displayed first, and then the app home page will be displayed;
If Mi Fitness app has not been cleared from the background, the app will still keep the page that was operated before exiting.
13.Q: Xiaomi Smart Band 8 Pro logs into the same Xiaomi account on multiple mobile phones, why the current mobile phone can't connect back & Mi Fitness app doesn't appear this device?
A: There are the following reasons:
The current mobile phone cannot connect back, the old mobile phone has unpaired the device, the new mobile phone has not synchronised with the account, so it cannot connect back to this device;
Confirm which interface the screen of the band is displaying, if it is in the QR code interface or language selection interface, unbind the device in the Mi Fitness app of your mobile phone and re-scan the pairing;
Confirm whether the Bluetooth connection icon on the band is always on, if it is always on, use "Find phone" to confirm whether it is connected to the current mobile phone, if not, unbind the device on the app and use the current mobile phone to rebind the band.
If there is no such device in the device management page of Mi Fitness app of the old mobile phone, it means that the old mobile phone is unpaired with this device, and the new mobile phone will not display the band after logging into the same account and synchronising; if the band is in the QR code interface or the language selection interface, re-scan and pair;
the same Xiaomi account of two mobile phones to connect band, band restored to factory settings, use the new mobile phone to re-pairing, turn off the old mobile phone bluetooth, the new mobile phone if back to the connection is not possible, it may be that the new mobile phone did not automatically pull the new login and pairing information.
Suggestion:
Please try to avoid logging into multiple mobile phones with one account;
If you can't connect back to your mobile phone, please turn off the Bluetooth function of other devices that have logged in the account and try again;
Please keep the network in good condition, clear the app and reopen it to trigger the cloud to re-send the login and pairing information to make sure the band can reconnect.
14.Q: Why does the App show disconnected when Xiaomi Smart Band 8 Pro connects to the device?
A: It may be that the Mi Fitness app is cleared in the background, so please make sure that all background running permissions of the app are enabled. There are 2 setting paths as below:
When the device is connected to the app for the first time, click on the "Go to Settings" button.
After the pairing, the app-settings- turn on the background permissions, according to the instruction to turn on. Choose the setting method, "Turn off power saving mode", "Select background "Unlimited"", "Allow apps to start themselves", "Background process lock" permissions are turned on or not.
15.Q: Why can't Xiaomi Smart Band 8 Pro be searched when connecting with a new phone after unilaterally restoring it to the factory?
A: Troubleshooting is as follows:
iOS mobile phone connected to the device, the device unilaterally restored to the factory, iOS phone's Bluetooth will try to connect back to the device, the probability of the new phone can not be searched ((iOS mobile phone and the device will always be connected to the disconnection, in the connection of the time period, the new phone can not be searched for; in the interstices of the disconnection, the new phone is just in the scanning state, you can search for it)). Need to enter the iOS phone's Bluetooth, find the corresponding connected device, and ignore this device, at this time with a new mobile phone search pairing connection.
Android mobile phone connected to the device, the device unilaterally restored to the factory, Mi Fitness app will be connected back to the device, and prompt you to "delete the device" or "add", at this time, the new phone can not search for the device. Click "Delete Device", and then use the new phone to search and connect.
16.Q: Why can't the app connect when connecting Xiaomi Smart Band 8 Pro with iOS?
A: The connection may be disconnected due to over distance disconnection, switching Bluetooth on/off, ignoring the device in Bluetooth settings, etc. Please make sure the system Bluetooth has been connected.
Please make sure the system Bluetooth connected device has Xiaomi Smart Band 8 Pro, if it has, please click into it and then ignore the device before connecting.
If the connection is disconnected, or if you enter the app in the device reboot state and it shows that the device is being connected, but the connection is not successful for 5s, please try to manually click reconnect or clear the app and re-enter the app;
It is recommended that you re-enter the App after switching Bluetooth on/off again in your mobile phone settings to see if you can connect successfully;
iOS mobile phone connected to the device, the device unilaterally restored to the factory, iOS phone's Bluetooth will try to connect back to the device, the probability of the new phone can not be searched ((iOS mobile phone and the device will always be connected to the disconnection, in the connection of the time period, the new phone can not be searched for; in the interstices of the disconnection, the new phone is just in the scanning state, you can search for it)). You need to enter the iOS phone's Bluetooth, look for the corresponding connected device, and ignore this device, at this time with the new mobile phone to search for the pairing connection.
17.Q: Xiaomi Smart Band 8 Pro can't search the device after unpairing online, how to solve it?
A:Manually switch on and off the mobile phone’s Bluetooth, restart the band and mobile phone.
Band displays related
1. Q: How to download/delete band displays on Xiaomi Smart Band 8 Pro?
A: When the band is connected to the mobile phone, you can download new band displays via Mi Fitness app.
Mi Fitness app: Device-Online. You can use it after downloading and importing.
Band displays deletion method:
band: band-Manage band displays-Long press for 0.7 seconds-Band displays edit page-Click delete icon
band: band-Settings-band displays change-click "Delete icon".
App: Device-Manage band display-Local-Click the corresponding band displays-Click Delete.
Note:Deletion of default band displays is not supported (restoring the factory requires restoring the preset band displays, so it cannot be deleted here).
2. Q: How to change band displays on Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro comes with 7 pre-installed band displays, 200+ market band displays can be downloaded and used in Mi Fitness app, and band displays styles can be changed on the band.
You can change the band displays on the band:
You can change band displays on band - Settings - Band Displays Change, swipe left and right to select your favourite band displays, then tap the screen to confirm to complete the band displays change;
You can long press on the band displays page, it will enter the preview mode, swipe left and right to select your favourite band displays preview, click on the preview to change the current band displays.
Long press on band displays can be turned on/off by yourself: right slide on band-band displays interface - Settings - Preferences - Long press on band displays (turn on/off; after turning on, long press on band displays can be used for band displays editing or fast switching of band displays.)
Changing band displays on App: Mi Fitness app: Device-Online, enter band displays management and then download and sync to complete band displays change.
3.Q: What is the maximum number of band displays that can be installed on Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro has 7 pre-installed band displays, reserved about 10M storage band displays, photo band displays photos also share this storage space, because each band displays occupy a different capacity, the number of installed band displays is also different. The maximum number of band displays to be installed is 15, plus the preset band displays; the maximum number of band displays that can be installed is 8, plus the 7 preset band displays, 15 band displays in total.
The maximum number of band displays that can be installed is 8, plus 7 pre-installed band displays, making a total of 15 band displays.
4. Q: How many band displays does Xiaomi Smart Band 8 Pro support?
A: Xiaomi Smart Band 8 Pro supports 200+ market band displays, multiple categories, colours and styles, you can choose any one you want.
5. Q: Can Xiaomi Smart Band 8 Pro customise the background of band displays?
A: Customised band displays background is supported, this feature needs to be achieved by photo band displays, set it on App side, setting method:
Mi Fitness app: Device-Online-Category-band displays-Select band displays style-Customise image (up to 8 images)-Tap to download and use.
Note:When the screen is rested and then lights up - tap on the screen to switch between multiple pictures.
6.Q: Does Xiaomi Smart Band 8 Pro have the function of holographic display? How do I turn it on?
A: It supports holographic display:
Band-Settings-Brightness-Lock screen, you can choose to turn on or off the rest screen display function. You can choose smart on, timed on, all day on (start time = end time).
Note:
When it is turned on, the power consumption of the band will increase significantly;
When the sleep display is turned on, the band will always show the motion status when it is in motion, and will not turn off the screen;
The style of the sleep display is different for each band displays, please click Online to see the corresponding style of the sleep display for each band displays.
7.Q: Can the band displays feature of Xiaomi Smart Band 8 Pro be customised?
A: The band displays on the band can be customised (only partially supported). The band displays with the gear icon underneath the band displays list are customised, allowing you to adjust the band displays according to your preference. You can adjust the band displays according to your preference. Due to the variety of band displays, the content of each band display may vary. There are two ways to set up the band displays:
Long press on the system band displays page - Settings - Select the icon to change - Select the display item;
Band-Settings-Change band displays-Select the band displays with the setting icon-Click Setup-Select function-Select the display item;
8.Q: Xiaomi Smart Band 8 Pro long press band displays to edit band displays how to turn off (Restrict buttons and gestures)?
A:Band-Settings-Preferences-Long press on band displays-Close.
9.Q: Does Xiaomi Smart Band 8 Pro support game band displays?
A: Yes, you can download band displays from App store.
10.Q: How to switch photos on Xiaomi Smart Band 8 Pro photo band displays on band?
A: Photo band displays on band supports switching in the following ways.
Tap on band displays to switch photos;
Re-enter to band displays from other pages to switch (rest screen band displays to enter band displays, lift your wrist to enter, go back to band displays from app interface, swipe left and right over 2 screens).
11.Q: Is there no prompt when installing band displays on Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro supports downloading band displays in the background, and the progress can be viewed on the app after clicking download on the app. After the transfer and installation is complete, the band will automatically update to the selected band displays.
12.Q: How to jump to Xiaomi Smart Band 8 Pro's band displays small icons (e.g. weather)?
A: Tap the icon to jump to the corresponding app, the power icon does not support jumping.
Message notifications
1. Q: How to set App notification alerts on Xiaomi Smart Band 8 Pro? (General Knowledge)
A: Band supports App notification, if you want to receive notifications from mobile phone apps, such as SMS, QQ, WeChat, Incoming call notification, etc., you need to turn on the app's message notification in the App.
Mi Fitness app: Device-App notifications-phone notification/Choose which apps can send notifications
Note:
Apps that enable notification messages in the App need to enable notification permissions on the phone at the same time.
2. Q: Does Xiaomi Smart Band 8 Pro support notification screen light function?
A: Yes. When it is turned on, the band will automatically light up the screen when it receives a notification message from the phone app. If you choose to turn it off, the band does not light up the screen but only vibrates when messages come, which can improve the battery life to some extent;
Setting Path:
Mi Fitness app-Device-App notifications-Receive notifications on your wearable device
Band Settings-Message Notification-Notification Bright Screen.
3. Q: How to view notification messages on Xiaomi Smart Band 8 Pro?
A: When the band receives a notification alert, it will vibrate to alert you and will automatically display the content of the notification. If you don't check the notification immediately after receiving it, you can enter the notification centre by sliding down on the band displays page. The first thing you see when you enter the notification centre is the latest notifications, and you can slide down the notification centre to see the history of notifications. For each notification detail, you can swipe to view the notification content beyond the first screen.
Delete or clear notifications:
Band can save up to 10 recent notification messages, after exceeding this limit, every new notification received will automatically delete the earliest notification.
Tap the notification centre list to enter the notification details, tap "Clear" on the details page to delete this notification;
On the notification centre list page, swipe left to delete this notification;
On the notification page, swipe down to the top of the notification page, and then tap "Clear All" to delete all notifications.
Aggregate messages will show "X messages" in the list, and you can only swipe left or enter the group of aggregated messages to delete this group of messages;
4. Q: How do I use Xiaomi Smart Band 8 Pro message details showing "Open on phone"? Not supported by Huawei, Honor, Samsung and IOS.
A:This feature can be used to quickly open the mobile app message page on the band by clicking the notification message "Open on phone" button on the device side;
The following conditions need to be met:
Mi Fitness app is running in the background;
The mobile phone is not locked, and the mobile phone cannot be jumped when the screen is locked;
There may be some mobile phones can not achieve the mobile phone application jump to open the problem.
Mobile phone system and application compatibility limitations, there may be calls do not take effect. Currently, we are working on adapting more models, please wait patiently.
5. Q: Why does Xiaomi Smart Band 8 Pro not work when I click "Open on phone"?
A: If you encounter no response from your mobile phone after clicking "Open on phone" in the band, it may be due to the following reasons:
Whether Mi Fitness app is running in the background, if not, please enable background protection;
Whether the mobile phone currently has a lock screen, the mobile phone can not be jumped under the lock screen state;
The current function is trying to adapt more Android models, please wait patiently;
Open function on the mobile phone iOS phone are not supported. Huawei, Honor, Samsung phones do not support
6. Q: Why does Xiaomi Smart Band 8 Pro have ignore option for some messages and not for others?
A: Xiaomi Smart Band 8 Pro supports the message aggregation function, whether the messages are aggregated or not is related to the application, the messages that have been aggregated or within the aggregated messages are not supported to be deleted individually. Tap the aggregated message card to enter the aggregated message list, the bottom will show the option of clear all, you can tap ""Clear"" to clear this group of aggregated messages.
7. Q: Does Xiaomi Smart Band 8 Pro support call alert?
A: Yes, when connected to your mobile phone, the band will vibrate to alert you when there is an incoming call from your mobile phone and display the caller's number or name. You can click the red phone icon on the band screen to reject the call, click ignore to mute the call, it does not support to answer the call. Switch on mode:
Incoming call display icon Contact name (strangers will display phone number, special characters are based on the font), Hang up button, Ignore button
Open the Incoming call notification function mode:
Mi Fitness app: Device-- App notification-Phone。
8. Q: Does Xiaomi Smart Band 8 Pro support quick SMS reply for incoming calls?
A: SMS reply is supported only for Android phones, not for IOS phones.
9.Q: Does Xiaomi Smart Band 8 Pro support WeChat message quick reply? (Specification table)
A: This feature is not supported at the moment.
10.Q: Why can't Xiaomi Smart Band 8 Pro receive incoming call notification?
A: Please make sure the Incoming call notification is turned on in the app.
Please make sure Mi Fitness app has enough permissions, including the permission to get incoming calls and the permission to run in the background, etc. Make sure Mi Fitness app can push incoming calls to the band in the background.
Setting Path: Xiaomi Smart Band 8 Pro -APP-Device-App notification-Enable Permission
Please make sure the band is in the following modes: 1. Do Not Disturb mode is enabled; 2. Do Not Disturb sync is enabled and Do Not Disturb mode is enabled on the phone; 3. Sleep mode is enabled. Any of the above states will make the band not alerted when message notification.
11. Q: Why can't Xiaomi Smart Band 8 Pro receive message notifications?
A: Please make sure the message notification within the app is turned on, and whether mirror notification is turned on or the switch of the corresponding app is turned on. If it is off then the band cannot receive messages.
Please make sure that Mi Fitness app has enough permissions, including the permission to get notifications and the permission to run in the background, etc., to ensure that Mi Fitness app can push messages to the band in the background.
Please confirm the band:
1. Settings-Message notification-Alert only when wearing is on and not worn.
2. whether Do Not Disturb mode is enabled
3. whether Do Not Disturb Sync is enabled and Do Not Disturb Mode is enabled on your mobile phone.
4. whether sleep mode is on
5. whether to enter sleep mode
Any of the above states will make band message notification without alert.
12.Q: Why does Xiaomi Smart Band 8 Pro still pop up the missed call reminder after receiving the caller alert and performing the actions related to mobile phone hang up/band hang up/SMS reply failure screen/ignore incoming call?
A: The "missed call" message is sent by the mobile phone, neither the band nor Mi Fitness app can control it.
13.Q: How many message notification icons does Xiaomi Smart Band 8 Pro support when connected to an iPhone?
A: When the band is connected to an iPhone, the default icon will be displayed when the band receives a message for the first time, and the corresponding app icon will be displayed when the app icon is pushed to the band.
14.Q: When Xiaomi Smart Band 8 Pro receives a message, does it show the default icon?
A: Band notification icons support dynamic caching of 20 icons, if you receive the 21st message with 20 icons cached, when the band needs to request an icon, it will delete the icon of the app that hasn't received a message for the longest period of time and cache a new icon. If you receive a message with the deleted icon again, you need to request the icon again. Therefore, if you have many apps on your phone and push messages regularly, you may observe that when you receive a band message, the default icon is displayed on the global alert page, and the corresponding app icon is only displayed when you enter the notification centre. You can choose to turn off the infrequently used messages.
15. Q: How many words and items does Xiaomi Smart Band 8 Pro support?
A: It supports up to 10 messages, and each message supports displaying 200 Chinese characters.
16.Q: How long can Xiaomi Smart Band 8 Pro's data be stored independently?
A: Xiaomi Smart Band 8 Pro itself can store data independently, and some of its functions can be used independently of the mobile phone for daily activities, and you need to turn on the Bluetooth of your mobile phone and bring it close to the band to make it connected only when you synchronise the data. It can store up to 100 hours of exercise data, display 20 exercise records, and save the last 7 days of vitality data, as well as sleep, heart rate, blood oxygen, pressure and other health data, and the band can only display the data of the day.
The data that has been synced to the App will be automatically uploaded to the cloud for storage (Mi Fitness app-Profile-Settings-Mi Fitness cloud service on). If you change to a new phone, just use the previous Xiaomi account on the new phone to bind with band, you can sync the previous data from the cloud to the new phone.
Note:The number of saved entries will change with the size of the exercise record, subject to the actual.
17.Q: Xiaomi Smart Band 8 Pro has weak motor vibration for incoming calls, alarms and message notifications, how can I turn up the motor vibration?
A: The default vibration mode of the band is standard, which can be adjusted by changing the motor vibration mode (band-settings-vibration mode-enhance).
18. Q: Why does the Xiaomi Smart Band 8 Pro connect abnormally when paired with an iOS mobile phone after clicking "Ignore" on the "WeChat Voice Call" message on the band, and then clicking "Answer WeChat Voice Call" on the mobile phone?
A: For iOS phones (depending on the model, iOS version and WeChat version), deleting the "WeChat" "Invite you to make a voice call" message in the notification bar will result in WeChat's voice call being rejected or failing to connect. clicking "Ignore" on the band will delete the notification (same as deleting on the phone). (Same as delete on mobile phone), right click will only return to the band displays.
So if you want to hide the pop-up window of this message on band and do not reject WeChat's voice, please don't click "Ignore" button, but swipe right to exit.
19. Q: Why can't I receive Incoming call notification on my Xiaomi Smart Band 8 Pro when paired with an iOS phone?
A:
1. Mi Fitness app: Device - App notification - Phone.
2.You also need to turn on the message notification switch in IOS Phone Settings - Message notification
Fitness Related
1. Q: How does the Xiaomi Smart Band 8 Pro measure and view my heart rate? (General Knowledge)
A: Band View: After Xiaomi Smart Band 8 Pro switches to the heart rate app, if Continuous heart rate monitoring is turned on, tap the heart rate icon to view the heart rate data directly, after entering the heart rate app, flatten your arm, there is an animation effect when the heart rate is measured, and there will be a display of the heart rate value after the measurement is completed.
App View:
Mi Fitness app-health-heart rate-can view the whole day heart rate curve graph, and the highest, lowest, resting heart rate, and heart rate too high/too low situation.
Note:Non-standard wearing styles may affect the measurement of heart rate signal, such as light leakage due to the band not fitting perfectly on the arm, swinging of the arm and slight movement of the band on the skin, etc. Wearing the band too tightly, lifting up the arm and making a fist may affect the blood circulation, thus affecting the blood flow and ultimately may affect the heart rate signal.
2.Q: What is the heart rate zone of Xiaomi Smart Band 8 Pro? (General Knowledge)
A: Heart rate zone refers to the current heart rate compared to the maximum heart rate in which range or class, reflecting the load level of the heart, usually used to measure the intensity of a person's exercise, exercise in the appropriate heart rate zone is beneficial to enhance cardiorespiratory capacity and improve fitness level.
There are several states of heart rate zones:
Heart rate at [50%,60%] of maximum heart rate Warm-up interval
Fat-burning zone when the heart rate is at (60%,70%) of the maximum heart rate.
Aerobic interval at (70%,80%) of max heart rate
Anaerobic interval at (80%,90%) of maximum heart rate
Limit interval when heart rate is (90%, ∞) of max. heart rate
When the heart rate value is (0,50%) of the maximum heart rate, it will not be counted and will not be included in the heart rate interval;
3. Q: Does Xiaomi Smart Band 8 Pro support automatic heart rate monitoring? (General Knowledge)
A: Yes.
Turn it on at the device side:
In band-application list-heart rate app, tap to view the details of the day's heart rate, slide up to the bottom and tap "Settings" to set the frequency of heart rate monitoring:
You can set the frequency of heart rate monitoring: Intelligent Monitoring, 1 minute, 10 minutes and 30 minutes. When smart monitoring is enabled, band will intelligently adjust the monitoring frequency according to its own activity status.
The App is open:
Open Mi Fitness app -Device-Health monitoring-Heart rate, you can enable the automatic heart rate monitoring and set the measurement frequency, the band will automatically measure your heart rate according to the set frequency and record the changes of heart rate. In different modes, the frequency of heart rate measurement is different, which affects the battery life of the band differently.
After enabling the automatic heart rate monitoring, it will monitor your heart rate all day long, which significantly reduces the endurance of the band, you can set the monitoring frequency by yourself: 1 minute, 10 minutes, 30 minutes and smart monitoring;
When smart monitoring is enabled, it will automatically increase the frequency of measurement when it detects that you are in an active state, and can record more heart rate changes, measuring your heart rate every 10 minutes for 25s when you are quiet, and every 1 minute for 25s when you are active;
You can view the distribution of heart rate zones for the day from the Heart Rate app on band.
4. Q: Does Xiaomi Smart Band 8 Pro support heart health monitoring? (General Knowledge)
A: Support.
Turn on the heart health monitoring mode, the band automatically measures the heart rate in real time, and at the same time, it will significantly reduce the band battery life. Setting method:
Band-Apps list-Heart rate app, click to view the details of the day's heart rate, click "Settings" at the bottom to turn on heart health monitoring.
Mi Fitness app: device-health monitoring-heart rate setting-heart health monitoring.
5. Q: Does the Xiaomi Smart Band 8 Pro support heart rate alerts? (General Knowledge)
A: Xiaomi Smart Band 8 Pro supports heart rate alert, the band will vibrate to remind you when your heart rate reaches the alert value for 10 minutes in a quiet and inactive state. The warning value of high heart rate can be set in the range of 100 beats/min~150 beats/min (Continuous heart rate monitoring can only be supported if it is set to smart monitoring, 1 minute, 10 minutes). The setting method is as follows:
Band heart rate-Setting-High heart rate alert-Select value.
Mi Fitness app: Device->Health monitoring->Heart rate->Heart rate alert->Alert value
6. Q: Does Xiaomi Smart Band 8 Pro support sleep monitoring and what is the monitoring range?
A: For long sleeps greater than or equal to 3 hours, the device will display the average heart rate within the segment based on the available data, and for sporadic naps less than 3 hours, it will only display the time of falling asleep and waking up. Sleep less than 20 minutes will not be recorded.
7. Q: What is the reason for inaccurate monitoring during Sleep monitoring on the Xiaomi Smart Band 8 Pro?
A: The reason is as follows:
The principle of out-of-sleep Sleep monitoring is as follows:
The sleep algorithm for out-of-sleep is judged by detecting changes in the accelerometer sensor (ACC). When the data of ACC continues to change for a period of time is small, which can also be regarded as a small amount of activity, the algorithm will judge it as sleeping in; when the data of ACC continues to change for a period of time, which can also be regarded as a large amount of activity, the algorithm will judge it as sleeping out. In scenarios such as playing mobile phones and watching movies, there will be the phenomenon of mistakenly going to sleep because the change in ACC in that scenario will be relatively small. If the sleep high accuracy monitoring switch and sleep breathing quality monitoring switch are turned on, the data from the PPG sensor will be used, and the algorithm will analyse the sleep state through the ACC and PPG data to get the sleep staging result and sleep score.
The reasons for the inaccuracy of Sleep monitoring are as follows:
If the Wearable device itself does not record sleep or the detection duration is less than the actual sleep duration, it may be that you have more wrist movements during sleep, which the sensor determines to be non-sleeping, resulting in unrecorded or recorded sleep duration being on the short side.
If the Wearable device itself records more sleep than the actual sleep duration, it is possible that you have less wrist movement during non-sleep and are in a very quiet state (probabilistic judgement of playing mobile phone before bedtime / sitting still to watch a film, etc. as falling asleep), which results in the sensor judging it as sleep.
Please check whether you are wearing a leather black strap or white band strap, the use of this band strap will easily lead to the back shell of the band can not directly contact the skin, which in turn affects the wear detection and leads to sleep out of sleep misdetection.
Note:
1: The algorithm side continues to optimise possible sleep leakage and false detection scenarios, but due to the detection principle of the algorithm, similar problems exist in the industry.
2: For quiet scenes during non-sleep, promote the joint detection of multiple sensors and auxiliary devices to further improve detection accuracy.
8. Q: Does Xiaomi Smart Band 8 Pro support sleep breathing quality monitoring?
A: Yes.
Turning on sleep breathing quality monitoring will drastically reduce band life, please choose whether to turn it on or not according to your personal needs.
Path to switch on:
App: Mi Fitness app home page-Sleep-Three dots in the upper right corner-Sleep settings.
Band: Sleep app-settings-sleep breathing quality monitoring.
9. Q: Why is there no monitoring record or score in the App after Xiaomi Smart Band 8 Pro turns on sleep breathing quality monitoring?
A: First of all, confirm whether sleep breathing quality monitoring is enabled in the App, the path to enable: Profile-Devices-Sleep-Advanced monitoring-high-precision sleep monitoring
If the sleep time is too short, the effective monitoring duration is too short, the sleep breathing quality score or monitoring data will not be displayed (generally the night sleep time is more than 3 hours);
Inappropriate wearing style may result in failure to monitor sleep apnoea quality. It is recommended that the device not be worn too loosely and that the device be placed one finger away from the wrist bone.
If there is no such reason, check whether the App and firmware versions are up-to-date; we suggest restarting the band or unbinding the band to try again.
10. Q: Does Xiaomi Smart Band 8 Pro support blood oxygen detection? Does it support All-day blood oxygen monitoring? (General Knowledge)
A: Support. After waking up the band, open the Blood Oxygen app in the app list to manually measure the blood oxygen saturation. After the measurement, the result of this measurement will be displayed on the band.
Xiaomi Smart Band 8 Pro supports All-day blood oxygen monitoring, when it is turned on, the band will automatically measure the blood oxygen saturation when it detects continuous inactivity, but the battery life will also be reduced.
All-day blood oxygen monitoring turn on path:band-Blood oxygen-Settings-All-day blood oxygen monitoring；
11. Q: How long does it take for Xiaomi Smart Band 8 Pro to complete a single oximetry measurement?
A: Approximately 15-60 seconds.
Reason for timeout: Wearing condition, skin characteristics, environment and other factors may cause the measurement timeout.
Measurement Suggestion: Please adjust the band to ensure that the back of the device fits snugly around your wrist.
12. Q: What will happen to the sensor lights on the bottom of the Xiaomi Smart Band 8 Pro during oxygen saturation measurement?
A: The red light and infrared (not visible to the naked eye) will turn on, if the green light is blinking it proves that the heart rate is being measured.
13. Q: Can oxygen saturation be displayed on Xiaomi Smart Band 8 Proband displays?
A: Yes, some band displays will show oxygen saturation (supported by Space Station band displays), you need to switch the component manually, not all band displays will have oxygen saturation. You can choose to download it by themselves in Online.
14. Q: Will Xiaomi Smart Band 8 Pro alert me of abnormal oximetry when the oximetry value is at risk?
A: Xiaomi Smart Band 8 Pro can set up a reminder of low blood oxygen (80%, 85%, 90%). Measurements are for reference only and are not intended for medical reference or diagnostic use, please consult your healthcare provider if you feel unwell.
15. Q: What should I do if the Xiaomi Smart Band 8 Pro oxygen saturation measurement is very low?
A: Organise as follows:
Incorrect wearing position, due to the less blood vessels distribution at the wrist, the blood oxygen value is not easy to measure, please wear the band to one finger away from the wrist bone (ulna protrusion);
Wearing the band too loosely, please wear the band tightly, with a slight sense of urgency, and the band will not move when you shake your wrist;
Stretch the arm and open the elbow joint to avoid blood pressure on the blood vessels, making the measurement unreliable;
Place your arm on a stable place such as a desktop, with the screen of the band facing upwards, to avoid shaking and making the signal unstable.
It is recommended to move the wearing position of the band to ensure that the back of the band fits the wrist and remains stationary before measuring again.
The latest version has been optimised, please upgrade to the latest version for further experience.
16. Q: Does the Xiaomi Smart Band 8 Pro support standing alert?
A: Yes. After turning on the stand reminder switch, when it detects 50 minutes of inactivity in each natural hour, the band will vibrate and remind "Move" in the 50th minute, and if it recognises standing and walking within 10 minutes after the reminder, it will pop up the "Finished Standing" reminder. "Mi Fitness app-Health monitoring”
Mi Fitness app-Health monitoring-Standing-on/off> Set the time period
17. Q: Why does the standing reminder pop up on Xiaomi Smart Band 8 Pro even when I am standing all the time?
A: The Standing Alert is designed to keep you active, and the band needs to detect wrist activity and step counts to determine whether or not standing activity has been achieved. Therefore, if you have been standing still or making small movements, you may receive a Standing Alert. At the same time, we are constantly optimising the algorithms related to standing determination to gradually improve the user experience.
18. Q: Why did Xiaomi Smart Band 8 Pro suddenly receive a standing reminder when I just started my activity?
A: Certain conditions are required for the determination of standing alerts. If you have just started to move around and suddenly receive a standing alert from the Wearable device, it is because you are in an active state at that time but have not reached the threshold of the determination of standing activity, so you can continue to move around and ignore the standing alerts sent by the Wearable device at that time. If this phenomenon occurs frequently, you can submit relevant user feedback, and we are constantly optimising the algorithms related to standing determination to gradually improve the user experience.
19. Q: How can I view the number of steps, calories, and the number of times I stood up/hours of moderate to high intensity activity for the day on the Xiaomi Smart Band 8 Pro? (General Knowledge)
A: Band view: Tap the band to slide up and down, find the vitality indicator, tap into it to display the calories Kcal (kilocalories), steps, standing times/hours of medium-high intensity activity for the day's exercise.
App view: When the mobile phone is connected to the band, the data will be synchronised and viewed on the health page of Mi Fitness app.
Special Note:App data comes from both the phone and the band, and the data displayed has been fused. If the number of steps recorded by the phone is more than that of the band in the recent period (about 30 minutes), there may be a difference in the data between the two ends, so you can try to sync again after a period of time.
Points of difference: Xiaomi Smart Band 8 Pro syncs once every hour, band and mobile phone sync data at different frequencies, so it will lead to data differences;
20. Q: Does the Xiaomi Smart Band 8 Pro support connecting to a body fat scale?
A: It is not supported.
21. Q: Why is there no heart rate monitoring record on Xiaomi Smart Band 8 Pro?
A: Please troubleshoot as below.
Firstly, check whether there is a green light flashing when the back of the band touches the skin, a flashing green light indicates that the heart rate monitoring function of the band is normally on, without a flashing green light, please verify whether the heart rate monitoring is turned on or not;
Please wear it according to the correct way of wearing, the band strap should not be too loose, adjust the way of wearing, and then re-enter the heart rate function of the band to check;
Too dry skin, skin scars will affect the heart rate measurement; too low temperature in winter will also affect the heart rate measurement;
Without the above problems, you can restart the band, change the arm to wear and try to measure again.
Sports Related
1. Q: What are the Xiaomi Smart Band 8 Pro exercise modes?
A: A total of 161 sports:
2. Q: How does Xiaomi Smart Band 8 Pro running course work?
A: Running courses contain 10 types of courses, choose one of the courses and start exercising according to the course introduction.
10 types of running courses: basic run-walk combination, advanced run-walk combination, basic jogging, basic fat-burning running, advanced fat-burning running, MIIT fat-burning running, basic aerobic endurance running, advanced aerobic endurance running, basic interval running, advanced interval running.
3.Q: Does Xiaomi Smart Band 8 Pro support reminders during exercise?
A: Yes, Mi Fitness app: App-Workout-Choose mode-Settings
4.Q: What should I do if the band turns on the motion recognition function and misrecognises or fails to recognise?
A: The collation is as follows:
Xiaomi Smart Band 8 Pro supports motion monitoring function, in band settings - motion recognition, you can automatically recognise running, walking, cycling, rowing machine, elliptical machine, jumping rope after turning on the motion recognition switch. When actually exercising, the accuracy and sensitivity of the sport recognition function varies from person to person and is related to the posture and proficiency of the sport item; a very short duration of exercise or frequent changes in posture may not trigger the automatic recognition function; some life scenarios, such as driving a car, riding a bus and special activities in life that are more similar to the sport item, may trigger misrecognition;
If the sports scenes are not recognised successfully, it may be that the exercise duration is not long enough or the exercise posture is not standard.
5. Q: Xiaomi Smart Band 8 Pro prompts "Detected exercising, outdoor cycling", but it is not actually outdoor cycling?
A: Because the wrist state of brushing teeth, pushing a baby pram, chopping dumplings, and driving on bumpy roads is highly similar to riding, it may be mistakenly recognised as riding if it lasts for more than 3 minutes. Our engineers will continue to optimise the algorithm to bring you a better experience.
6. Q: How to adjust the order of Xiaomi Smart Band 8 Pro sports mode/exercise items?
A: The item supports automatic order adjustment, which is adjusted according to the number of times, and the more frequently used it is, the more it comes first.
7. Q: How to keep the screen always on during exercise on Xiaomi Smart Band 8 Pro?
A: You can go to band-Settings-Brightness and scroll down to find the resting screen display. After turning on the resting screen display function, the band will keep the screen lit to show the current exercise data status when the band is on exercise.
8. Q: What kind of professional sports data can be viewed on Xiaomi Smart Band 8 Pro?
A: It supports "VO₂ max", "Training load", "Recovery time", "Aerobic/anaerobic training effects " Four professional exercise data. Comprehensively measure the effect of exercise.
9. Q: What kind of data can be viewed on the Xiaomi Smart Band 8 Pro during sports?
A:Sports kind of main sport types support to view different data in the band, typical sports support is as follows.
Outdoor running: duration, distance, heart rate & heart rate zone, pace, calories, step frequency, average pace, step count.
Walking: duration, distance, heart rate & heart rate zones, pace, calories, stride frequency, average pace, number of steps
Free Range: Duration, Calories, Heart Rate & Heart Rate Zones
Hiking: duration, distance, heart rate & heart rate zones, pace, calories, pace frequency, average pace, number of steps
Outdoor cycling: duration, distance, heart rate & heart rate zones, speed, calories, average speed
Indoor Running: Duration, Distance, Heart Rate & Heart Rate Zones, Pace, Calories, Step Frequency, Step Count
Rope skipping: current set, set duration, set count, calories, frequency, heart rate, total duration, total count, total calories
Pool swimming: duration, distance, number of trips, calories
Extended exercise: duration, calories, heart rate & heart rate zones
Mountaineering, cross-country, hiking: duration, calories, average heart rate & heart rate zones, number of steps, average speed,
10. Q: Xiaomi Smart Band 8 Pro outdoor exercise distance error is large or no track after the end of exercise?
A: Outdoor sports need to keep the mobile phone Bluetooth link.
Before using the band for outdoor exercise, Android mobile phones should select the positioning authority of Mi Fitness app as "Always" or "During App Use", and turn on "Enable Background Unrestricted" on the App device page. "Enable Background Unlimited" on the app device page, otherwise there may be no track and the distance may be inaccurate at the end of the exercise. When the positioning permission is set to "Allow during use" or Mi Fitness app is in the background, the distance of outdoor exercise may be inaccurate or there may be no track after the exercise.
Before using band for outdoor exercise, iOS mobile phone should select "Always Allow" for the positioning permission of Mi Fitness app, and turn on the background app refresh switch in Settings-App-Mi Fitness-Background App Refresh in the mobile phone, otherwise there may be no exercise track and the distance may be inaccurate at the end of the exercise. Otherwise, there may be no track and the distance may be inaccurate after the exercise.
11. Q: Why doesn't Xiaomi Smart Band 8 Pro generate exercise data when I exercise?
A: Xiaomi Smart Band 8 Pro will not save exercise records, which may be caused by the following reasons:
Make sure the band is fully charged when exercising, exercise data will not be generated if the band is kind of switched off or restarted during exercise.
If outdoor exercise is enabled on the App side, please make sure the App is running in the background and keep the connection with the band; if the App is disconnected from the band or the App is cleared by the search, it will lead to the forced exit of the band exercise and no exercise data will be generated;
Outdoor sports need to rely on mobile phone GPS to record the track and distance. Therefore, you need GPS and App location permissions when doing outdoor sports.
iOS mobile phone: mobile phone Settings - privacy - positioning service open - scroll down to find the corresponding App - open "during the use of the App" (App positioning permissions are set to allow only in the use of the App, it will lead to the loss of track loss of positioning);
Android mobile phones: (UI interaction may be different for different mobile phone manufacturers), take Mi Fitness app as an example: Path to open location permission: App Settings-App Management-Permission-App Permission Management-Permission Management-Location.
12. Q: Why can't I view this exercise record in band after I finish this exercise after initiating exercise with the mobile app?
A: The exercise initiated by the App will not sync the exercise report to the band, and you can only view the exercise record on the band when you initiate the exercise from the band. So if you need to view the exercise record on band, please initiate the exercise from band.
13. Q: Why is the data on the mobile app and Xiaomi Smart Band 8 Pro not the same?
A: 1. If the difference is small, it is because the data on the band is synchronised every minute, and the interval between auto-sync and the phone is 30 minutes, please click Sync manually and check again.
2. If the difference is large, it is because the App data source may come from other devices, and the data on the band only comes from the data recorded on the band itself.
14. Q: Does the Xiaomi Smart Band 8 Pro support stroke recognition? What kinds of swimming styles can be recognised?
A: Yes, only breaststroke, freestyle, butterfly and backstroke are supported.
System Settings
1. Q: What languages does Xiaomi Smart Band 8 Pro support? (Specification table)
A: It supports selling local languages and does not follow the change of mobile phone system.
2. Q: What are the functions in the settings of Xiaomi Smart Band 8 Pro?
A: Band provides band displays replacement, display and brightness, vibration mode, do not disturb mode, message notification, motion recognition, usage preference, device password, application layout, battery, system operation, and about in the settings page.
3. Q: Does Xiaomi Smart Band 8 Pro support widgets? How to edit widgets?
A: Yes. To edit widgets, please open the Mi Fitness app on your mobile phone and click Devices-System- Widgets to replace/delete.
4. Q: How to set up Xiaomi Smart Band 8 Pro widgets?
A:
Mi Fitness app: Devices-System- Widgets, drag to adjust widget order, or drag to the bottom to delete widgets and add new widgets.
5. Q: Does the Xiaomi Smart Band 8 Pro widget sometimes fail to click and swipe left and right?
A: The widgets show you the main data of the app, and support swiping left and right to switch as well as tapping to enter the app quickly, the widgets do not support swiping up and down. After clicking the widget, it will jump to the corresponding app (support swiping up and down, right swipe to return), then right swipe will return to the widget, you can continue to switch the widget left and right;
The full-screen widgets for Weather, Breathing, Women's health management, Vitality, Pressure, and Oxygen are displayed on the same page as the initial page in the app, which may lead to the misunderstanding that clicking is invalid/sliding is invalid, but in fact you have already entered the app, and you can slide up and down to see the detailed data at this time;
6. Q: How to set the app list of Xiaomi Smart Band 8 Pro?
A: Mi Fitness app: Devices-System- Sort apps, drag to adjust the app order.
7. Q: What reminders does Xiaomi Smart Band 8 Pro support? Does it support customised vibration mode?
A: Band reminders include: Incoming call notification, to-do reminder, alarm reminder, App notification, standing reminder, SMS reminder, target reminder, schedule reminder, and other band app reminders, etc. The band supports customised vibration modes, which can be edited according to your own preferences, and need to be set up in the app. Enter the vibration mode on the Mi Fitness app device page and select any status reminder category to set the custom vibration mode.
8. Q: How to set and use Xiaomi Smart Band 8 Pro Do Not Disturb mode?
A: After the band turns on Do Not Disturb mode, it can accept messages but no longer vibrate and light up the screen to remind you, such as Incoming call notification, SMS reminder, App notification won't vibrate any more, and the band turns off Do Not Disturb mode by default. Do not block: heart rate abnormal reminder, blood oxygen abnormal reminder, high stress relaxation reminder, low battery, find device, Alarm, countdown, sleep mode wake up alarm, sports status recognition, swipe card cut card open card, unlock phone authorisation, sports mode up to the standard, swipe card, low balance;
Path of band setting: band-setting-DND mode:
Select "Off" to disable Do Not Disturb mode;
Select "On All Day" to keep Do Not Disturb mode on;
Select "On at regular intervals", the Do Not Disturb mode will be effective when it reaches the scheduled time;
Select "Synchronise with mobile phone", then the Do Not Disturb mode will be synchronised with the mobile phone to take effect (you need to open the Do Not Disturb permission of the app).
band displays right swipe to access the Quick Controls, there is a quick entry for Do Not Disturb, which supports the following features:
Select "Keep DND on" to keep Do Not Disturb mode on.
Select "1 hour on" to enable DND mode for 1 hour;
Select "4 hours on" to enable the Do Not Disturb mode for 4 hours;
Select "Custom", the Do Not Disturb mode will take effect at the scheduled time;
When Do Not Disturb is on, click the Do Not Disturb button to turn off Do Not Disturb mode directly.
9. Q: Does Xiaomi Smart Band 8 Pro support night mode?
A: No. Xiaomi Smart Band 8 Pro supports automatic screen brightness adjustment, which more accurately adjusts the brightness according to the ambient light to match your usage requirements.
10. Q: How is the time calibrated on the Xiaomi Smart Band 8 Pro? Does it support 24-hour format?
A: Xiaomi Smart Band 8 Pro will automatically synchronise the time on the phone side when connecting to the App. It supports 24-hour format.
11. Q: How does the Xiaomi Smart Band 8 Pro screen operate?
A: After the band is successfully bound, it will start to record and analyse exercise, night sleep, etc. Tap the touch screen to light up the screen.
Slide up and down to show the various entrances of the band first level menu, tap the screen to view different application functions;
Slide down from the top on the home screen: Turns on message notifications.
Swipe up from the bottom on the home screen: opens the app list.
Swipe left on the home screen: switches between widgets.
Swipe right on the home screen: opens the shortcut control
Swipe right from left on other pages: Go back to previous level
Long press on the band displays page to enter the band displays preview, swipe left or right to change your favourite band displays.
12. Q: How does Xiaomi Smart Band 8 Pro set up screen brightness? (General knowledge)
A: Xiaomi Smart Band 8 Pro supports screen automatic brightness and custom 255 level brightness. BAND's brightness setting method: Band click Settings-Brightness.
The automatic brightness is turned on by default. Xiaomi Smart Band 8 Pro supports automatic brightness and changes according to environmental brightness.
Custom brightness, support the brightness value of manual adjustment to the expected (need to continue taking effect after the automatic brightness switch needs to be turned off, otherwise it only takes effect).
13. Q: What is a continuous bright screen and how to turn on?
A: After the continuous bright screen function is turned on, the BAND screen will remain always on a certain period of time.
Open: Band-Settings-Brightness-Continuous bright screen. You can choose 5/10/15/20 minutes. After opening, the power consumption will increase sharply.
14. Q: Xiaomi Smart Band 8 Pro supports cover screen? Does it support customized screen time?
A: Xiaomi Smart Band 8 Pro defaults to open the cover screen to support closure. Settings: Band-Settings-Brightness-LOCK Screen-cover screen;
When covering the Band screen, the screen will be at the screen, and the BAND default screen time is 5S. BAND can customize the screen time. Settings: Band-Settings-Brightness-Lock Screen-Sleep
15. Q: Does Xiaomi Smart Band 8 Pro support Raise to wake? (Specification table)
A: Support. Default 08: 00-22: 00Custom, can be switched and updated in the BAND settings.
Path: Settings-Brightness-Raise to wake.
Start time = end time, then Keep DND on;
After turning the interest screen display, the Raise to wake function will be automatically turned off to reduce the impact of battery life. It can be turned on again in the Raise to wake function.
Note:
If you lift your wrist without light, please verify the Custom time of setting Raise to wake. Raise to wake will be closed automatically after the setting time period.
16. Q: Why does the Raise to wake on Xiaomi Smart Band 8 Pro not work?
A: 1. Please make sure whether you have turned on the screen saver display, it will turn off Raise to wake automatically when you turn on the screen saver display.
2.Please make sure whether you have turned on the power saving mode, after switching to power saving mode, Raise to wake will be closed automatically.
3.Please make sure whether band is in Raise to wake opening time period, the default opening time period is 8:00~22:00, you can manually adjust the opening time period of Raise to wake according to your needs.
4. Raise to wake is strongly related to the posture of turning over, dropping and lifting the wrist, since the product can't take into account the posture of turning over, dropping and lifting the wrist of all users, there will be recognition bias, please refer to the standard wearing posture to wear and try again.
17. Q: Why does Xiaomi Smart Band 8 Pro not support Raise to wake response speed setting?
A: Xiaomi Smart Band 8 Pro adopts the new Raise to wake algorithm, while combining with user habits, the current default speed balances the user experience and battery life, for a better experience.
18. Q: What is the reason why Xiaomi Smart Band 8 Pro is not sensitive or slow to respond when lifting my wrist?
A: Raise to wake is strongly related to the posture (flipping, dropping and lifting the wrist), wearing position and band strap elasticity. Since the product cannot take into account the posture of flipping, dropping and lifting the wrist and the degree of wearing of the wrist for all users, there may be a deviation in the speed of response.
If your wrist lifting is not sensitive or slow, we suggest you try to adjust the wearing position and wrist lifting posture to find the most suitable posture that matches your wearing style, or you can also increase/adjust the angle of the wrist turning inwards and experience it again.
19.Q: How do I switch on, switch off, reboot or restore the factory of Xiaomi Smart Band 8 Pro?
A: They are introduced as follows.Switch off/on: The band will automatically switch off when the power level is too low, manual switch off is supported. In the low power off state, charge it again and the band will automatically switch on when the power level reaches the power level for switching on the band (about 3 minutes);Reboot/restore to factory: choose reboot or restore to factory in "Settings" of band to bind the connection status, and unbind in App to restore factory settings as well.In the band QR code to be bound page, in the click system operation can choose shutdown, reboot, restore factory.
20.Q: What data will be cleared when Xiaomi Smart Band 8 Pro restores factory settings?
A: The collation is as follows:Band's daily data such as heart rate, sleep, stress, blood oxygen, daily activities (calories, steps, standing, medium-high intensity), including historical data not pulled by the app;band's exercise log;Weather data cached by band;
Non-preset band displays that you has pushed to the band;
Messages in the message list;
Alarms that have been added;
All setting items restored to factory defaults.
21. Q: How do I upgrade the firmware on the Xiaomi Smart Band 8 Pro?
A: Mi Fitness app:Device - Update. If you find a new version to update, click to download the upgrade package;The upgrade package will be pushed to the band automatically after it is downloaded, and the band will be upgraded and restarted automatically after the upgrade package is received.Note:The power level of the band should be 20% or above when upgrading. During the upgrade process band needs to stay connected to the mobile phone, try to keep band near the mobile phone, try to keep Mi Fitness app running in the foreground, it may happen that the app is cleared in the background, resulting in upgrade failure.
22. Q: What should I do if the upgrade of Xiaomi Smart Band 8 Pro is slow or takes particularly long?
A: If the band upgrade is particularly slow and you still have to wait for a long time for the device to reboot after the app shows the transfer is complete, please perform the following checks or actions:The time required for upgrade in general is related to the version download and mobile phone model. Usually, it takes about 15 minutes for Android upgrade and 20 minutes for iOS upgrade, please wait patiently;Check whether the Wearable device has enough power, the remaining power will affect the upgrade speed of the Wearable device, please make sure that the Wearable device has more than 20% power when upgrading; you can connect the band to the power supply before upgrading;
Check whether the network environment is good, the time needed for upgrading is closely related to the network status, please make sure the network environment (/4G/5G, Wi-Fi) is in good condition;
Check the system version of your mobile phone, Android users are recommended to upgrade their mobile phone system to Android 6.0 or above before trying to upgrade the band;
Don't operate the band and App frequently during the upgrade process. Frequent operation of the band or App during the upgrade process may cause the system to take longer time to complete the upgrade for the band.
23. Q: What should I do if Xiaomi Smart Band 8 Pro says "Upgrade failed, rollback to previous version"?
A: When Xiaomi Smart Band 8 Pro is upgrading, if there is a disconnection (Bluetooth connection disconnected), the installation package will fail to be transferred, and then the band will restart and display "Upgrade Failed, Back to Pre-Upgrade Version":
If APP has not done any other operation and is still in the upgrade transmission interface, after the device is reconnected to complete the synchronisation, please go to the place where there are fewer Bluetooth and Wi-Fi devices and click Retry to reduce other signal interference; if APP has returned to the function interface, please go to the place where there are fewer Bluetooth and Wi-Fi devices and click Check Update to re-initiate the upgrade.After re-initiate the upgrade, the progress of band upgrade will continue to transmit from the last failure.If the update fails again under Bluetooth connection, we suggest you choose "Restore Factory Settings" (this operation can unbind the band), restart the paired mobile phone, and then after the mobile phone and the device reboot, you can upgrade again by re-binding with the App.
When the band and mobile phone are close to each other, please follow the upgrade tips: keep the Mi Fitness app upgrade interface in the foreground, and wait patiently for the upgrade to complete.
24. Q: Why does the "Preparing for update verification" screen stay longer after the transfer is 100% complete?
A: After the transfer interface shows 100%, it means the new version upgrade package has been transferred. The interface of "Preparing for update verification" is carrying out the verification of the integrity, legality and encryption of the upgrade package, which is a normal upgrade process, please wait patiently.
25. Q: Does Xiaomi Smart Band 8 Pro support setting device password?
A: Yes. Device password is turned off by default, when it is turned on, the device will be locked if it detects not wearing it, and you need to enter the password to unlock it after wearing it again, switching from running bean mode or necklace mode to wrist mode on the band, and after rebooting.Turn on path:Mi Fitness app: device-Security-PIN, enter the 6-digit PIN;
Band-Device-PIN-on
26. Q: What should I do if I forget my device PIN for Xiaomi Smart Band 8 Pro?
A: If the band device PIN is forgotten, you can follow the below method:
You can connect your device to the mobile app first, and after successful connection, you can turn off or modify the device password in the device page - device password function.
Note:If your band forgets the device password and cannot connect back to the app, please contact/apply to the after-sales service centre for processing.
27. Q: Why do I need to re-enter the device password during the wearing process after switching on the device password?
A: As the posture of each user may be different, our algorithm engineers have optimised the wear-related algorithm in the latest version, which will reduce the situation of mistakenly identifying the wrist off, please upgrade to the latest version to experience.
28. Q: After turning on the device password, only tapping on the screen after locking the screen can bring up the password input interface, and there is no response to sliding.
A: The engineers have optimised the lock screen issue, and the new version supports tapping and sliding to trigger the password input, please upgrade to the latest version to experience it.
29. Q: Does Xiaomi Smart Band 8 Pro support unlocking the phone?
A: Xiaomi Smart Band 8 Pro supports unlocking mobile phone function. band unlocking is a one-to-one binding between band and mobile phone, and the band acts as an ID within a safe distance, which can be used as an alternative to inputting the unlock password or pattern, which greatly improves the convenience of operation while ensuring security. The function of unlocking mobile phone is enabled in Mi Fitness app, which requires Bluetooth connection between mobile phone and band.Setting path:
Mi Fitness app-Device-Security-PIN-Set PIN. After the lock screen password is set, confirm the unlocking in the band, then the binding is successful, and you can choose the unlocking distance (close, moderate, slightly far away).Unbinding:
You need to disable the function of unlocking with Bluetooth device in the system settings of your mobile phone: Phone Settings-Passwords&security-Unlock with Bluetooth device
Note:The unlock phone feature needs to be used with Xiaomi phones with MIUI 12 and above.
30. Q: Does Xiaomi Smart Band 8 Pro support find band? (Specification table)
A: Yes. The product uses motor vibration to respond to finding a band.Path: App-Device-Find phone.
31. Q: How does the Find phone function work on Xiaomi Smart Band 8 Pro? (General knowledge)
A: Xiaomi Smart Band 8 Pro supports Find phone function, which requires the band to stay connected to the phone.Operation path and method:Right slide on band displays - Quick Control - Find phone;Device-System-Sort apps-More-Find phone.After clicking "Start Finding", the band will display a ringing animation, and the phone will ring, and the band can turn off the ringing by clicking "Stop Finding".
Charging and battery
1. Q: How is the battery life of Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro battery life performance for each usage model is shown in the table below:
Note:In actual use, battery life is related to various factors such as settings, operation and usage environment, and may differ from lab data.
2. Q: How does the Xiaomi Smart Band 8 Pro perform in terms of battery life in actual use?
A: Organised as follows:
1. When AOD is turned on and health monitoring is basically turned on in full, the number of normal usage days of Xiaomi Smart Band 8 Pro is around 2-3 days (turn on AOD rest display, heart rate monitoring, all-day pressure, all-day blood oxygen, heart health monitoring, REM sleep, wrestling game, and other functions are used normally). If other functions are used more frequently, the number of days will be further compressed to about 2 days.
2、Without turning on AOD and with health monitoring basically fully open, the normal usage of Xiaomi Smart Band 8 Pro is about 8 days (heart rate detection, all-day pressure, all-day blood oxygen, heart health detection, REM sleep, combat games, and other functions are used normally). If other functions are used more frequently, the usage days will be further compressed to roughly 7 days or less.
3. Q: Which functions enabled on Xiaomi Smart Band 8 Pro will cause the band to consume power fast?
A: Xiaomi Smart Band 8 Pro supports Battery Security feature, you can check the current high power consumption items that have been turned on in Settings - Battery - Battery Life Optimisation.
Sleep breathing quality monitoring function, turn on heart health monitoring mode (heart rate real-time monitoring at this time), turn on sleep high precision monitoring, turn on rest screen display, turn on screen always on mode when exercising, frequent message alerts and bright screen, turn on all-day pressure auto-detection, turn on All-day blood oxygen monitoring or use blood oxygen detection frequently, turn on gaming The band displays frequent gaming experience, the use of these features may cause the band's battery life to become shorter.
4. Q: What should I do if my Xiaomi Smart Band 8 Pro has fast power consumption and short battery life?
A: Please troubleshoot as below. (App connected with band, default settings, typical model lasts 14 days; turn on AOD resting screen display, typical model lasts 6 days)
Xiaomi Smart Band 8 Pro takes about 1 hour to charge, please make sure the charge is full first;
Update the band firmware to the latest version for use after charging.
Check whether to turn on sleep breathing quality monitoring function, turn on heart health monitoring mode (heart rate real-time monitoring at this time), turn on sleep high precision monitoring, turn on resting screen display, turn on the screen constant light mode when exercising, frequent message alerts and brightening the screen, turn on all-day pressure auto-detection, turn on All-day blood oxygen monitoring or frequent use of the blood oxygen detection. Enable gaming band displays to experience games frequently, the use of these features may cause the band's battery life to become shorter, can be turned off and restarted and then used to observe;
If the function of fast power consumption has not been turned on, it can be restored to the factory and reconnected, and then continue to use and observe;
If the function of fast power consumption is not enabled, and the problem of fast power consumption still occurs, submit user feedback in the App, and then upgrade the feedback to the Technical Support Centre - Wearable Group of the Service Department, and then it will be synchronized with the R&D analysis;
Note:Xiaomi Smart Band 8 Pro supports Battery Security function, you can check the current high power consumption items that have been turned on in Settings - Battery - Battery Optimisation, and you can also check the full battery life that can be improved after turning it off (lab verified data).
5. Q: Does Xiaomi Smart Band 8 Pro support power saving mode?
A: Yes, you can set the band to power saving mode directly in the band settings. When power saving mode is turned on, the band will only record basic time, steps and basic sleep information, band Bluetooth and other functions (Raise to wake, heart rate, blood oxygen, etc. monitoring) will be turned off, and you can't connect to the app to sync data. The power saving mode will show a dark colour power saving page, which supports long press to exit and charging to exit (long press more than 0.5S to start triggering the exit of power saving mode, and continue to long press for about 2S to exit the power saving mode), and the power saving mode doesn't support left and right up and down sliding.
Setting method: band setting - battery - power saving mode.
Exit power saving mode: Long press the screen of band for 2 seconds or plug in the charger, band will exit power saving mode.
Note:When band turns on the power saving mode, it will disconnect the Bluetooth voluntarily, and Raise to wake will also be turned off.
6. Q: When Xiaomi Smart Band 8 Pro is fully charged, the battery page in Settings shows that the estimated usable time is about 14 days?
A: In the latest version of the band, more screen and chip power saving strategies have been imported to greatly improve your actual usage time. Please upgrade to the latest version to experience it.
7. Q: How to charge Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro has a 289mAh battery capacity, which takes about 1.5 hours to fully charge, and the band comes standard with a dedicated magnetic charging stand.
To charge, you don't need to disassemble the band strap, you need to connect the two ends with metal contacts to the dedicated charging cradle. Then connect the charging cable to a standard USB charging head with a voltage of 5V and an output current of 500mA or more.
Note:
When charging, please make sure the charging contact piece is clean and dry, and check whether the charging buckle and charger are in good contact.
If the band has not been used for a long time, it will take a while for the screen to display the charging screen when charging again.
While the band is charging, you can check the current time, receive call alerts and App notifications.
It is recommended to use a 3C certified charging head for charging.
Only the Xiaomi Smart Band 8 Pro's standard charging cable is allowed to be used for charging, no other non-standard charging cable can be used. Using other non-standard charging cables may cause abnormalities such as burnout of the entire device.
8. Q: How can I check the charging status of Xiaomi Smart Band 8 Pro?
A: When the band is inserted into the charging cradle, it will show the icon of being charged, the current time and the specific percentage, when it is fully charged, the band will vibrate to remind you that the power level shows 100%.
9. Q: What should I do if the Xiaomi Smart Band 8 Pro cannot be charged or is not fully charged?
A: Please follow the below method to troubleshoot:
If charging with mobile power (rechargeable power bank), as rechargeable power bank has a protection mechanism, it can't charge the product fully normally when the rechargeable power bank is low, we suggest using a standard USB charging head with a voltage of 5V output current of 1A or more and a special charging cable as standard to charge the product;
Check whether the metal contacts of the band body and the charging cable are stained, you can try to wipe them with alcohol cotton, paper towel, etc., to make sure that there is no poor contact between the band body and the charging cable;
Whether the charging adapter is normal, you can try to replace other standard adapter to connect the band charging cable for charging;
Whether the charging cable is normal or not, if there is a spare charging cable for the same model of band, you can try to replace the charging cable;
Try charging in an environment with a temperature of 10°C or above;
Charging time of Xiaomi Smart Band 8 Pro is about 1 hour, when it is not fully charged, please check the charging time to see if the charging time is too short to make it full;
When the charging power reaches 100%, please do not unplug the charging cable immediately, it is recommended to continue charging the band on the charging stand for 6~7 minutes;
If there is no response for a long time, you can apply for after-sales testing.
Note:Please check whether the ambient temperature of the band is too low or too high when charging, the system will prohibit charging if the temperature of the band is too high or too low, and the charging function will be resumed automatically when the temperature is normal.
10. Q: How can I check the charging status of Xiaomi Smart Band 8 Pro?
A: When the band is inserted into the charging cradle, it will show the icon of being charged, the current time and the specific percentage, when it is fully charged, the band will vibrate to remind you that the power level shows 100%.
11. Q: Does Mi Fitness app have band charging record?
A: This feature is not supported at the moment, please pay attention to the subsequent product updates.
12. Q: Can I use mobile power to charge the Xiaomi Smart Band 8 Pro?
A: Using mobile power to charge the band may result in the band not being able to fill up, it is not recommended to use mobile power to charge the band.
Reason: Because most of the mobile power in the market comes with the function of automatic switching off charging when full, the mobile power will automatically switch off when the discharge current of the mobile power is small to a certain degree. when the band is charging with a small current, the mobile power will mistakenly think that it is already full, and thus switch off the charging current of the band, and thus there may be a situation of the band not being full or not being able to be filled up.
Therefore, when using the mobile power to charge the band, it may not be able to charge the band or it may not be able to charge the band.
13. Q: What should I do if I drop the Xiaomi Smart Band 8 Pro charging base during the charging process?
A: Xiaomi Smart Band 8 Pro has a rounded back shell and a flat charging base, under magnetic suction, the main unit and the base may shake or loosen when pressed or pulled. It is recommended that the band be placed on a smooth surface for charging, and avoid pulling the charging base during the charging process.
Other Apps
1. Q: How does the Xiaomi Smart Band 8 Pro Alarm function work?
A: Xiaomi Smart Band 8 Pro Alarm feature can be set in Mi Fitness app, or you can set, edit, add, and delete alarms in the Alarm app in band;. You can choose to set up to 10 alarms once only, daily, weekdays, holidays, and custom set single and multiple days from Monday to Sunday.
Xiaomi Smart Band 8 Pro can automatically synchronise the Alarms of MIUI system phones, and when one device is turned off in the connected state, the other will be turned off as well.
Xiaomi Smart Band 8 Pro supports smart wake-up 10 minutes in advance. Within 10 minutes before the alarm goes off, the device will automatically find the best time to go off when you are in light sleep. If no light sleep time is found, the alarm will ring at the original time.
Tap the "Off" button to switch off the alarm when the band alarm is on. Tap "Later" button to remind you after 10 minutes.
2. Q: Does Xiaomi Smart Band 8 Pro support mobile phone alarm reminding and how to turn off and delete the Alarm synced with MIUI phone?
A: Yes, this feature is only supported by Xiaomi mobile phones, and you need to set it in Mi Fitness app. To use this feature, you need to keep your mobile phone connected to the band, and the band will synchronously vibrate to remind you when your mobile phone Alarm rings.
Connected state: MIUI mobile phone Alarm reminder, the alarm will be triggered on the mobile phone and band at the same time, you can operate the alarm reminder through the band to turn off and later, the band can not change the mobile phone alarm information, such as the need to change you needs to modify the mobile phone system in the alarm;
Non-connected state: MIUI Alarm can not be synchronised to the band, it needs to be handled on the mobile phone;
MIUI mobile phone system Alarm will not be synchronised to band, but only for synchronised reminder function;
Alarms added to band and Mi Fitness app-device-alarms can be synced to app and band in both directions; alarms added here can be deleted and synced.
3. Q: How does the stopwatch feature work on the Xiaomi Smart Band 8 Pro? (General knowledge)
A: Xiaomi Smart Band 8 Pro has stopwatch function. To enter the stopwatch function, tap the bottom button to start the timer, and the screen is always lit during the timer. After starting, tap the top button to record the ticks, tap the bottom button ⏸ to pause the timing; after pause, tap the bottom button ▶ to continue the timing, tap the bottom ⏹ to end the timing. The stopwatch can record up to 23 hours, 59 minutes, 59 seconds and 99 centiseconds, and there can be up to 99 punches recorded.
4. Q: How does the Xiaomi Smart Band 8 Pro countdown function work? (General knowledge)
A: Enter the countdown function on the band, select the countdown time and it will start directly. Click the bottom button ⏸ to pause the countdown after it starts, then click the bottom button ▶ to continue the countdown, and click the bottom button ⏹ to stop the countdown, and it does not support to return to the band displays while the countdown is in progress.
5. Q: How to use Xiaomi Smart Band 8 Pro calendar function?
A: Band tap calendar to view today's solar calendar, lunar calendar, week number and other information, in the calendar details page tap next and previous page to view the calendar information before and after, such as a holiday will display holiday information, if the day is not the day, it will not be displayed.
6. Q: Does Xiaomi Smart Band 8 Pro support mobile phone calendar synchronisation? (Specification table)
A: Support. After Xiaomi Smart Band 8 Pro supports the schedule function, when the device is connected to the phone and all notification permissions are turned on normally, the band will automatically synchronise the schedule in the phone's calendar.
The band can store and display the next 7 days' un-started schedules (up to 20), you need to connect to your phone and turn on the "mobile schedule sync".
To enable, connect to your phone and turn on "mobile schedule sync". Path: Mi Fitness app - device page - mobile schedule sync.
Note:The schedule sync is only supported by MIUI phones with Android 6.0 and above or devices with iOS 12.0 and above, and can only sync the schedule information of the mobile calendar.
7.Q: Why can't the Xiaomi Smart Band 8 Pro calendar be synchronised properly?
A: The band calendar sync only supports the calendars of MIUI phones and iOS phones, but not the calendars of the three parties.
8.Q: How can I check the weather on Xiaomi Smart Band 8 Pro?
A: First of all, you must enable weather sync in Mi Fitness app: Device-Apps-Weather. Tap the weather app in the band interface, you can view the current weather, the display content is: update time, weather icon, current temperature, all day temperature, air quality, location, sunrise and sunset, wind, humidity, UV, and you can view the weather for the next 7 days at most.
Tap the city switch icon at the top of the band interface to switch to another region (supports manually adding up to 5 cities in the app)
You can set the region and city in Mi Fitness app to enable the weather alert. Once turned on, the band will receive a push when a weather alert notification is received.
Mi Fitness app: Device-System-Sort apps-Weather updates, Locations, choose location (automatic location or manual city selection), temperature unit (Celsius/Fahrenheit), Weather alert push.
Note:To view real-time weather using the band, you need to keep your phone connected to the band. If the band is not connected to the phone, the weather will show the information synchronised when the phone was last connected.
9. Q: Does the weather app on Xiaomi Smart Band 8 Pro support switching cities?
A: Xiaomi Smart Band 8 Pro weather supports switching cities;
You need to add other cities in the App to display the switch city button on the home page, if you don't add other cities, it will only locate the current city and not display the switch button.
The path and operation of adding cities in the app are as follows:
10.Q: Why the weather areas on Xiaomi Smart Band 8 Pro are not updated automatically after switching cities?
A: If the area on the band is not automatically updated after switching cities, we suggest you go to Mi Fitness app to re-sync.
Android mobile phones: Go to Mi Fitness app device page, select weather settings and enter to refresh or click on the city to relocate;
For iOS phone: go to Mi Fitness app device page and click Sync to refresh.
11. Q: Why are the weather details on the Xiaomi Smart Band 8 Pro 8 different from those on my mobile phone? (General knowledge)
A: It is sorted out as follows:
Due to switching cities, the area on the band is not automatically updated and still shows the weather of the previous area, we recommend you to go to Mi Fitness app to re-synchronise;
The weather data on band is sent directly from the server network, which may be different from the data source of various weather apps on your mobile phone, and it is normal that there is a small difference.
12. Q: How do I use the remote photo function of Xiaomi Smart Band 8 Pro? (General knowledge)
A: The photo function of the band can control your mobile phone to take photos through the band. This function needs to be used in the state of connection between the band and the mobile phone, and it needs to be paired in the App before using this function, and the pairing methods are organised as follows.
iOS mobile phone: after binding the device, the system will pop up the pairing pop-up box, click to allow pairing.
Android phone: Mi Fitness app-Device-System-Sort apps-Camera-Bluetooth pairing (unpairing)
After pairing, open the Camera app on your mobile phone and press the photo button of the band to take photos with your mobile phone.
13. Q: Why can't I use Xiaomi Smart Band 8 Pro to take photos remotely?
A: The remote control function is based on the volume keys of the mobile phone. Before using it, you need to make sure the volume keys of your phone have the function of shutter to take photos, and Android phone users need to enable the photo function in the app in advance.
If you can't use the remote photo function, please check the following settings:
Check whether the photo-taking function is enabled in the App. band and connect, tap Device > Camera in the App, and follow the on-screen prompts to turn on photo-taking;
Check whether the volume keys of the mobile phone have the function of shutter to take photos;
If the App shows that the band is connected, but the remote control can not be used to take pictures, priority check the Bluetooth list, whether the band is correctly connected (must be connected), if it is not connected, you need to follow the process of connecting the Bluetooth Tip: The remote photo function is a lab feature, and due to compatibility issues, some phone models, such as Redmi Note 9, cannot support this feature.
14. Q: What should I do if my phone lights up when I swipe left/right in the widget interface on the Xiaomi Smart Band 8 Pro?
A: band will pre-load the interface of the left and right screens, so in the widget left/right slide to the music of the previous interface, the music interface will be loaded in advance, at this time will be requested to the mobile phone to search for the wonderful device mobile phone screen will be temporarily lit, please do not have too much to worry about, we have received your feedback, we will be in the next version of the model comprehensive processing.
If you don't often use the music function, you can set up other widgets you often use in App-Device-Widget Management to replace the music widget, and this phenomenon won't occur.
15. Q: Can Xiaomi Smart Band 8 Pro control the music playing on my phone?
A: Xiaomi Smart Band 8 Pro can control the music playback of mobile phone, when the band and mobile phone are connected, the mobile phone first opens the music player, and after it starts playing the music, the band enters into the music interface of the band, you can pause the playback by clicking the pause button on the band, and you can switch to the previous song or the next song by clicking the cut button, and you can click "+" button at the bottom of the volume button, and then click "+" button. Click the volume button at the bottom, then click "+" and "-" to adjust the volume.
Note:
When band is connected to Xiaomi mobile phone, you need to open the Mi Fitness app to notify the right to use it before you can use the music control function;
In order to better use band to control the music playback of mobile phone, this function needs to keep Mi Fitness app running in the background after the mobile phone starts to play music. In order to avoid the one-click memory cleaning in Android system and some security software cleaning process or blocking, please follow the requirements to set up in App-"Device"-"Enable background permission" page.
16. Q: What should I do if I can't get music on my Xiaomi Smart Band 8 Pro?
A: Please troubleshoot as below.
Check whether the App has acquired the notification use right, and whether the notification permission of the App has been turned on. Check whether the App has correctly enabled the notification reading privilege; if it is the latest system of Xiaomi mobile phone, you need to enable the privilege: Settings-Privacy-Privacy-Protection-Special Privilege Settings-Device and App Notification-Check "Mi Fitness", try to turn it off and then turn it on again.
Make sure the music player is turned on and the app is connected to the band.
If you can't control a certain music player but other players in your phone can, we suggest you uninstall and reinstall the player and try again.
17. Q: Does Xiaomi Smart Band 8 Pro support connecting headphones?
A: No.
18. Q: Does Xiaomi Smart Band 8 Pro support torch function? (General knowledge)
A: Xiaomi Smart Band 8 Pro supports torch function. Find the torch in the band app list to turn it on or swipe right on the main band displays to enter the control centre to turn on the torch, and tap the screen to turn off the on-screen torch function when it is on.
19. Q: Does Xiaomi Smart Band 8 Pro support compass? (Specification table)
A: No support. The product does not have a geomagnetic sensor, the compass function is not a good experience, so the Xiaomi Smart Band 8 Pro does not support the compass function.
20. Q: Does Xiaomi Smart Band 8 Pro support independent satellite positioning?
A: Xiaomi Smart Band 8 Pro supports independent satellite positioning.
GPS positioning is strongly related to environmental factors, such as blockage by tall buildings, signal reflection, interference from metal objects, and interference from water reflection (lakeside, seashore), etc. These environments have a shielding effect on GPS signals, resulting in a slower search for satellites. It is recommended that you play sports in a place with less obstruction and an open environment.
21. Q: What should I do if I can't locate my Xiaomi Smart Band 8 Pro in underground garage? (General knowledge)
A: GPS positioning relies on being able to search for satellites, and it is normal that the GPS will not be able to search for satellites in an underground garage, resulting in failure to locate the device. It is recommended to go to a place with wide space to locate, meanwhile, Xiaomi Smart Band 8 Pro needs to be combined with a mobile phone to achieve positioning (connect the band to a mobile phone that can locate properly to locate the device through the mobile phone's GPS).
a. Common factors affecting the search, such as dense buildings, tunnels, underground car parks, under viaducts, and cloudy and rainy weather.
b. When there is no GPS signal, the movement track of band will not be displayed, such as entering indoor or underground garage after running one kilometre and losing GPS signal.
Troubleshooting
1. Q: What should I do if my Xiaomi Smart Band 8 Pro does not switch on? (General knowledge)
A:If your device can't be switched on, please do the following to troubleshoot.
1.Band device needs to be connected to the charging cable to activate the power on for the first time use;.
2.The device may be in the power off state, it needs to be charged for about 5 minutes before it can be switched on; 3.It is recommended to use the standard charging cable.
3. It is recommended to use the standard charging cable for charging;
4. If using mobile power charging, need to replace the standard USB adapter for charging;
5. Check whether there are stains on the metal contacts/charging surface of the main body of the device and the metal contacts/charging surface of the charging cradle/cable, you can try to wipe them with paper towel, etc., (if there is corrosion, use a cotton swab or a cotton cloth moistened with alcohol to wipe them) to ensure that the main body of the device and the charging cable do not have any poor contact conditions;
6. Confirm whether the protective film of the charging base and the protective film of the back shell of the device are torn off;
7-Check whether the charging cable and the equipment between the plug back, repeated pulling and inserting a few times to try (a little hard to plug tightly or shake to try, to avoid contact is not in place);
8-Charging adapter is normal, you can try to replace the other adapter to connect the device charging cable for charging (to ensure that the USB port is normal power supply);
9-if there is a spare charging cable (or charging cable of the same device) can try to replace a charging cable to try;.
10. whether the charging environment temperature is low, it is recommended to charge in the environment above 10 ℃;
11.If the device is connected to the charger for a long time charging unresponsive, you can apply for after-sales testing.
2. Q: Why does Xiaomi Smart Band 8 Pro have a black screen and no response to clicks?
A: The band will automatically switch off in 15 minutes when it is not paired to protect your band. please recharge it and switch it on to use it.
3. Q: Why does Xiaomi Smart Band 8 Pro shut down in high temperature?
A: Considering the thermal safety of the user, the high and low temperature shutdown protection mechanism is incorporated, when high temperature will prompt you to turn off the band, after triggering the thermal protection shutdown, it can be activated and restarted by charging. Departure of low-temperature protection will also automatically shut down and restart by charging activation;
Remarks: Battery temperature ≥ 58 degrees will directly shut down, the bottom case temperature lasts for one minute ≥ 45 degrees will countdown 3 seconds to shut down, below -18 degrees will automatically shut down;
4. Q: Why does the Xiaomi Smart Band 8 Pro's band strap not spring back into place after assembly?
A: Xiaomi Smart Band 8 Pro band strap supports quick release, Quick-release button is a movable part, in order to avoid the band strap shaking after assembling, the band strap design is in accordance with the tight design, if there is a situation that the buttons do not spring back in place after assembling, you need to quickly press the assembly to ensure that the band strap is assembled. If there is a case that the button does not spring back after assembly, you need to press the band strap quickly when assembling the band strap to ensure that the band strap is assembled in place, and the button will spring back into place.
5. Q: Can the band strap of Xiaomi Smart Band 8 Pro be shaken slightly after assembly?
A: Xiaomi Smart Band 8 Pro band strap supports quick-release, Quick-release button is a movable part, and there is a gap between the band strap capsules, there may be slight shaking on the band strap, it is not a fault, the gap is designed to ensure the normal activity of the quick-release button, to ensure the quick-release feel. The gap is designed to ensure the normal movement of the quick release button to ensure the quick release feel.
6.Q: Is the Xiaomi Smart Band 8 Pro allergic to wear?
A: Xiaomi Smart Band 8 Pro comes standard with a band strap that is made of a professional healthy antibacterial material, which meets the limited requirements of the national standard GB/T 26572. Due to individual differences, there may be a few people who have an uncomfortable reaction to a specific material and have symptoms of suspected allergy, and the possible causes of suspected allergy symptoms:
Wearing too tight, not breathable, press out the marks after repeated friction leading to redness and itching;
Wearing the product in the shower and not cleaning it for a long time, the residue accumulates and leads to suspected allergy symptoms.
① If severe allergy occurs, it is recommended to stop wearing the product and consult a physician.
② If there are only minor redness and itching symptoms, it is recommended to follow the following instructions: when exercising, do not wear the band too loose or too tight to ensure that the band does not slide up and down on the wrist; for daily use, the band strap can be slightly loosened to ensure that the skin is breathable and comfortable experience. After wearing the band for a long period of time, remove it and let your wrist rest for about half an hour. Wash and wipe the sweat on your arm and band strap after exercise, clean and dry it before wearing it again.
7. Q: Why does the Xiaomi Smart Band 8 Pro black band strap get dusty easily?
A: Xiaomi Smart Band 8 Pro will inevitably come into contact with dust during wear and use. In fact, whether or not it is easy to absorb dust has nothing to do with the colour, just that the contrast of the black band strap may be stronger, and it is easier to see after adsorption of foreign objects.
8. Q: Why is it difficult to fasten the Xiaomi Smart Band 8 Proband strap?
In order to ensure that the strap is not easily loosened after the strap is buckled, the buckle and the hole of the strap are overloaded and tightly fitted.
9.Q: Why is the pin buckle of Xiaomi Smart Band 8 Proband strap easy to unbuckle?
When wearing the band, you need to pay attention to avoiding hard objects from cutting the end of the short strap (the nail buckle end), so as to avoid the nail buckle coming off due to the accidental touch of the cuts. The strap is designed with a wrist-like arc structure, if the buckle is loosened by mistake, it will not fall off automatically without external force, so just fasten the buckle in time. If the corresponding nail buckle hole is worn out and deformed due to long-term wear, the nail buckle is easy to come off, and the strap should be replaced in time.
10.Q: Why can't the Mi Fitness app of Xiaomi Smart Band 8 Pro iOS phone sync the Apple Health data?
A: Please follow the steps below to troubleshoot:
1. Please open the Apple Health authorisation in Mi Fitness app [Profile-Tri-party data management-Apple Health] and tick the data items that need to be synced;
2. Please click Browse in Apple Health APP - small circle in the upper right corner - Privacy - app - Mi Fitness, and tick the data items you need to sync;
3. After synchronising the data, wait for a while and it can be displayed in Apple Health APP;
4. If it still doesn't show up, please submit the log in Mi Fitness app for us to analyse the written data.
11.Q: Why can Xiaomi Smart Band 8 Pro receive messages after pairing with an Android phone for a period of time, but not after a period of time?
A: You need to give the Mi Fitness app the permission related to the backend of the device to keep the device alive. The opening path and steps are as follows:
First time pairing, follow the guide to open the background privileges.
After pairing, you can set it in App-"Device"-"Enable background permissions" page according to the requirements.
12.Q: Why does the weather of Xiaomi Smart Band 8 Pro have no data at 0pm every night? Can't it store data for the next seven days?
A:When the band is in connection with the Mi Fitness app on your mobile phone, the phone will periodically send down the weather data for the last seven days to be stored on the band. Weather forecast information will be updated in real time, the timeliness of the weather is demanding, in order to avoid the band offline weather to mislead you, we will clear the data of the current cache at zero o'clock, and re-download the latest weather data.
13.Q: Is the cement grey band strap of Xiaomi Smart Band 8 Pro resistant to dirt? What are the cleaning methods?
A: The Cement Grey band strap is made of antimicrobial TPU material. Compared with the black band strap, the Cement Grey band strap is more prone to stains and dyes from daily life. Please try your best to avoid red ink, watercolour pencils and industrial stains during daily use. In case of accidental staining, it is recommended to wipe the band strap with laundry detergent, soapy water or other everyday cleaners to remove the stains. In addition, Xiaomi Smart Band 8 Pro comes with 8 retail band straps, from which you can choose to buy your favourite band strap if you want.
Note:If the band strap is dirty or feels dirty due to the user's personal misuse, it is recommended to clean the band strap or purchase a retail band strap, and you should not be guided to return the band strap after the sale.
14.Q: Do I need to take off the Xiaomi Smart Band 8 Pro during MRI and health check? What happens if I don't?
A: You must take it off! Band charging relies on the magnet adsorption charger, and a strong magnetic field will be formed during the MRI, which will seriously affect the magnet on the back of the band, and in serious cases, it can change the magnetic field of the magnet inside the band, resulting in the reversal of magnetic poles. Homogeneous repulsion will result in the charging cable not being able to adsorb charging, and it will also damage the components inside the screen, causing a series of problems such as a black screen on the band. So be sure to follow your doctor's instructions and remove the band in advance and put it in a safe place when doing MRIs and other health checks. Similarly, before entering the strong magnetic environment in life, you should also remove the band in advance and store it in a safe place.
15.Q: Why is the number of trips or distance of Xiaomi Smart Band 8 Pro not the same (increased or decreased) after swimming as before?
A:Because swimming will be combined with the swim stroke and stroke to determine whether the real-time recognition of this swim is accurate or not, so there may be corrections at the end of the time, resulting in the final results and real-time inconsistency; we are also currently working to optimise this issue, and will be iterated and updated subsequently. If the deviation is large for many times in a row, we suggest you submit user feedback in Mi Fitness app, and it will be synchronised to R&D for analysis at that time.
16.Q: What should I do if the Xiaomi Smart Band 8 Pro Sports Data Casting can't connect to the TV?
A: To use the data casting function, you need the band paired mobile phone and TV to be connected to the same Wi-Fi;
Note:When your mobile phone has enabled dual Wi-Fi acceleration (connecting to two Wi-Fis at the same time for network acceleration), it will not be able to connect to the TV, we recommend you to turn off this function and keep your mobile phone connected to the same Wi-Fi as the TV, then you can use the screen casting.
17.Q: What should I do if my Xiaomi Smart Band 8 Pro is not fully charged?
A:Hello, thank you very much for your support to Xiaomi. Please check if you are using the charging treasure to charge, because the charging treasure has a protection mechanism, in the case of the charging treasure with low power, it can't charge the product normally. If you need to charge the Xiaomi Smart Band 8 Pro, we recommend you to use a standard USB charging head with a voltage of 5V and an output current of 1A or more and a special charging cable as standard for charging.
18.Q: Why does the Xiaomi Smart Band 8 Pro weather app prompts that the data has expired after a while and no data is updated?
A: The weather update frequency of Xiaomi Smart Band 8 Pro is every 30 minutes, and the Mi Fitness app background is required to keep alive when updating. If the Mi Fitness app background is cleared, the weather will also be updated to the latest when the app is opened again and waiting for the data synchronisation to complete.
19.Q: What should I do if the Xiaomi Smart Band 8 Pro's band displays interface does not work and the touch control does not work?
A: Please follow the steps below:
Trigger the screen off by dropping your wrist or wait for the screen to turn off automatically without touching it, then light it up again to recover;
If the band is not paired, please leave the band for 15 minutes, wait for the band to switch off automatically, then use the charger to reactivate the band;
If the band has been paired, please unpair the band with Mi Fitness app, wait for the band to restart automatically, and then pair it again.
20.Q: What music control functions does Xiaomi Smart Band 8 Pro support?
A: Organised as follows:
21.Q: Can't I set the message notification "Notify only when phone is locked" for iOS phones?
A: iOS does not support this function.
22.Q: How to solve the problem when Xiaomi Smart Band 8 Pro cannot be paired with third-party phones (non-Xiaomi phones)?
A: There are compatibility issues with some third-party phones (non-Xiaomi mobile phones). If Xiaomi Smart Band 8 Pro fails to pair with a third-party phone for the first time or multiple attempts, we suggest you to use another mobile phone to connect to the band, upgrade the band to the latest version, and then pair with the original third-party phone.
Note:The mobile phone model that has been found to have compatibility problems is Sony Xperia.
23.Q: Why is there a discrepancy between the number of punches I throw and the actual number of punches recognised in the Xiaomi Smart Band 8 Pro boxing game?
A: Xiaomi Smart Band 8 Pro has all the sensors on the band, you can't just throw a punch with your right hand or left hand, you need to follow the guidelines in the video to throw a punch, so the count will be more accurate.
24.Q: Why does the Xiaomi Smart Band 8 Pro continue to vibrate for a minute after switching the default from custom when setting the vibration mode in the app?
A: App set the vibration mode, according to the choice of different vibration modes (Incoming call notification, event reminder, Alarm reminder, App notification, sedentary reminder, SMS reminder, reminder of the target, schedule reminder), band will be the corresponding vibration preview, different reminders, the default vibration length is not the same, is not impossible to stop, please wait for the vibration to end automatically, which the incoming call/Alarm time is longer, about 1 Please wait for the vibration to end automatically, which is longer for incoming calls/alarms, about 1 minute, and other vibration modes are a few seconds long. We are evaluating the optimisation and adjustment of the vibration mode.
25.Q: Why can't I receive messages sometimes when Xiaomi Smart Band 8 Pro is connected to iphone?
Please make sure the mobile phone system bluetooth is connected to the device, if it is not connected, please click to connect, if it is not connected, please ignore the device, enter the APP to re-pair and bind, meanwhile, wait for the App pop-up box, then select Allow;
If the mobile phone system bluetooth is connected, please click the small icon after the connected device, enter band bluetooth detail page, confirm whether the sharing system notification is open, if not, please click open;
26.Q: Why can't my iOS phone connect to Xiaomi Smart Band 8 Pro after clearing the app in the background?
A: Open Mi Fitness app to confirm whether it can be connected back normally; if it can't be connected back, click the Connect button to confirm whether it can be connected back normally; if it can't be connected back, confirm whether the device is connected in the Bluetooth of the mobile phone system; if it is connected to the device, ignore the device to confirm whether it is connected back normally; if it is not connected to the device, the device will be restored to factory, and Mi Fitness app will re-scan the device for connection. device.
27.Q: What should I do if I can't search the Bluetooth address of Xiaomi Smart Band 8 Pro when I bind it?
A: It may be that the band Bluetooth is bound by another mobile phone during the process of pairing the mobile phone; or the band has been bound before and the binding relationship has not been cleared in the mobile phone.
The troubleshooting steps are as follows:
Restart Mi Fitness app, turn off the Bluetooth of mobile phone and turn it on again to add the device again;
Check whether the region of the mobile phone app is "Mainland China";
Check whether there is the Bluetooth address of the band in the Bluetooth list of the mobile phone system, if there is, delete the pairing information and scan again to add the device;
On the "Please bind" prompt page of the band, slide into the setting page, restore the band to factory settings and then re-scan to add the device, make sure the band is on the QR code page.
Restart the band and mobile phone, and try another mobile phone.
If the band has been bound to another mobile phone before, it is recommended to turn off the Bluetooth of the original mobile phone.
28.Q: What should I do if my Xiaomi Smart Band 8 Pro shows "After-sales mode, please contact after-sales service"?
A: Sorry for causing you trouble, this interface is after-sales mode, the problem is very low probability to appear during the upgrade of new version, this low probability bug has been completely fixed in the new version, we sincerely invite you to send the machine to the mail repair centre to re-upgrade the machine to restore it, the upgrade will not affect any subsequent normal use and upgrading, you can contact Xiaomi after-sales service if you have any needs, we are happy to serve you.
29.Q: What should I do if my phone cannot connect back to Xiaomi Smart Band 8 Pro?
A:Please try to clean up the Mi Fitness app running in the background and reopen it to make sure it can connect back to the device. If you still can't connect back, please enter the Bluetooth list of your mobile phone system, unpair with the currently connected band, and return to Mi Fitness app to re-add the band device.
Uninstall and reinstall Mi Fitness app, then reopen the app and wait for about 1 minute to check whether the missing data is displayed.
30.Q: Why there is no sound alert for Apple phones when I click Find phone on Xiaomi Smart Band 8 Pro?
A: Due to the permission problem, Apple phone can't send out the alert sound when it is in silent state, please check whether the Apple phone is in silent state, if it is in silent state there is no sound alert.
31.Q: Why does the Xiaomi Smart Band 8 Pro widget not match the band displays weather display?
A: This issue has been optimised by our engineers and will be solved in subsequent firmware versions, please be patient.
32. Q: The remaining battery life in Xiaomi Smart Band 8 Pro settings is not accurate?
A: Our engineers are already working on the optimisation of this issue, and it is expected to be solved in the next firmware version, please be patient.
33. Q: Why does Xiaomi Smart Band 8 Pro suddenly stop vibrating?
A: Please check whether your vibration option is off in Band Settings - Vibration Mode, if it is off, please change it to Enhanced or Standard.
34. Q: Xiaomi Smart Band 8 Pro can't end exercise, how to recover?
A: If you encounter this phenomenon in your usage, you can recover it in the following 2 ways:
App device management list, unbind it;
Try to do the automatically recognised exercise again, such as walking or cycling, until the pop-up window of self-recognised exercise pops up again. Click the "Start Exercise" button to enter the exercise page, and then you can end the exercise.
35. Q: Xiaomi Smart Band 8 Pro does not add schedule, but I get schedule reminders every day?
A: Open the calendar of your phone - select the calendar view, don't select the month view, observe whether there is a daily schedule set up before, delete the daily schedule set up before and you will be able to get a reminder every day.
36. Q: Xiaomi Smart Band 8 Pro is stuck in the exercise band from exercise self-recognition?
A: We will fix this problem in the next version, if you encounter the band stuck, you can unbind it in Mi Fitness app to recover it.
37. Q: After turning off Raise to wake on Xiaomi Smart Band 8 Pro, I can't light up the screen when I swipe the screen?
A: The way to light up the screen only supports tapping to light up the screen, and does not support swiping to light up the screen for the time being.
38.Q: Why is there no more touch dots on the screen after connecting the band?
A: It's because you've turned off the assistive touch, if you need it, you can turn it on in the settings of your mobile phone.
39. Q: Is the Xiaomi Smart Band 8 Pro loud during vibration?
A: It is normal for the noise to be slightly different during the vibration process, if you feel the noise is a little too loud, you can adjust the motor to the standard gear.
40. Q: When Xiaomi Smart Band 8 Pro enters a strong magnetic field, the motor does not vibrate?
A: You can't wear this product to strong magnetic field environment (such as MRI in hospitals, power plants, etc.), which may cause vibration loss due to demagnetisation of the motor.
The product station indicates that it should not be exposed to strong magnetic environments, which may affect the motor's failure.
41.Q: Why does the Xiaomi Smart Band 8 Pro disconnect from iOS phone frequently?
A:Hello, you need to change the location of Mi Fitness to Always Allow in your Apple phone - Settings - (search on the top search bar).
42. Q: I can't delete Xiaomi Smart Band 8 Pro band displays?
A: You need to keep at least one of the default band displays, and you can delete the others.
43. Q: Xiaomi Smart Band 8 Pro will reboot repeatedly after using 3-party band displays?
A: It is recommended that you use Mi Fitness app Device-Online to download and use official band displays, online brushing and other three-party homemade band displays are not adapted to the band, which may lead to reboot, system anomalies and other bugs.
44. Q: The Bluetooth of Xiaomi Smart Band 8 Pro mobile phone shows that the band is connected, and the Find phone also reflects it, but clicking Connect in Mi Fitness app does not respond?
A: It is recommended to close the Mi Fitness app in the background and reopen it or uninstall and reinstall it, then it will be back to normal, and then update the app version to solve this problem.
45. Q:Xiaomi Smart Band 8 Pro can't control the music volume of Vivo mobile phone?
A: This is a bug in the system of Vivo mobile phone, we suggest upgrading the latest Vivo system to try.
46. Q: Why there is no exercise record on Xiaomi Smart Band 8 Pro for the exercise initiated on the phone and the exercise record is not synchronised within the band?
A: Sorry, the dual-end sync function is not supported!
47. Q: Xiaomi Smart Band 8 Pro has set the screen always on in the sport settings, but after a notification/alert comes in the sport, the screen always on is not working!
A: Sorry for the inconvenience, the issue will be fixed in subsequent versions.
48. Q: Why does the Xiaomi Smart Band 8 Pro fail to connect to the Mi Fitness app after connecting to Xiaomi Wear?
A: We suggest you uninstall the Xiaomi Wear app and use the Mi Fitness app to connect to the Xiaomi Smart Band 8 Pro.
49. Q: Why does Xiaomi Smart Band 8 Pro show anaerobic exercise but not aerobic exercise when running?
A: In Mi Fitness app, you can set your maximum heart rate by using Profile - My profile - Max heart rate. The five heart rate zones correspond to the following ranges: Warm-up zone (50-60 per cent of the maximum heart rate), Fat-burning zone (60-70 per cent of the maximum heart rate), Aerobic zone (70-80 per cent of the maximum heart rate), Anaerobic zone (80-90 per cent of the maximum heart rate) and Extreme zone (90 per cent of the maximum heart rate and above). (80-90 per cent of your maximum heart rate), and the extreme zone (90 per cent of your maximum heart rate and above). You are between 80-90 per cent of your maximum heart rate, so anaerobic is displayed.
50. Q: The validity period of Xiaomi Smart Band 8 Pro's independent positioning and how to turn it on.
A: The independent positioning of the band requires the band to download the ephemeris file through the network of the mobile phone when it is connected to the mobile phone (the validity period is 3 days, not counting from the time of downloading, but counting from the last 8 o'clock in Beijing time, e.g., if the time of connecting and downloading the ephemeris file is 1:00 a.m. exactly, the validity period is still 2 days and 7 hours), and the mobile phone needs to turn on the location privilege to obtain the current a location information of the mobile phone. current location information
51. Q: Why can't the sleep data of Xiaomi Smart Band 8 Pro be recorded when travelling on buses, subways, high-speed trains, trains, planes, ships, etc.?
A: When travelling on public transport, jitter may occur, resulting in sleep data not being recorded.
52. Q: Why is there no heart rate display when swimming?
A: Hello, heart rate display is not supported in swimming due to accuracy issues.
53. Q: Xiaomi Smart Band 8 Pro is stuck on the bright screen, how do I restart it?
A:Wait for the band to run out of power and then reconnect the charger, it can be restored. If the Bluetooth is connected state can be recovered after the mobile phone unbundles the band to restore the factory. After recovery, please upgrade the firmware to the latest version.
54. Q: When I disconnect my Android mobile phone from Xiaomi Smart Band 8 Pro for a long time, will it not be automatically reconnected?
A: During the disconnection period, the Mi Fitness app on the mobile phone will keep trying to reconnect, and each time the reconnection fails, the interval between the next connection initiated by the Mi Fitness app on the mobile phone will increase, and if the distance is longer, the interval between the Mi Fitness app's reconnection will eventually reach a few minutes. This is the connection strategy of Mi Fitness app. Otherwise, Mi Fitness app will increase the power consumption of the mobile phone if it keeps connecting at a high frequency.
55. Q: Why does the Xiaomi Smart Band 8 Pro disconnect frequently when it is not far from my Android phone?
A: Please lock the Mi Fitness app in the background.
56. Q: Why does the Xiaomi Smart Band 8 Pro not receive all kinds of information when the Mi Fitness app is just logged out of the mobile phone. You can only receive information by logging into the app.
A: The connection status of the band depends on the connection of Mi Fitness app and has nothing to do with the Bluetooth of the mobile phone system. If the Mi Fitness app is disconnected, all the message notifications and sync interactions on the band will not work. So this phenomenon is normal.
57. Q: Does Xiaomi Smart Band 8 Pro support connecting two mobile phones?
A: No.
58. Q: Why does the weather not refresh/slowly refresh on Xiaomi Smart Band 8 Pro?
A:
1. The band weather automatically refreshes every 15 minutes, please keep your band and mobile phone connected.
2.Click the Sync button in Mi Fitness app to refresh the weather data immediately;.
3.Entering band weather app will refresh the weather data synchronously.
59. Q: Why is there a delay when controlling music on my phone with Xiaomi Smart Band 8 Pro?
A: Hello, we recommend you to click the Sync button in Mi Fitness app to synchronise both ends, and keep Mi Fitness app locked in the background, we will also continue to optimize the user experience of music control to reduce the delay.
60. Q: Xiaomi Smart Band 8 Pro AOD/Inhibit screen band displays too bright at night
A: We have received feedback on your issue and will fix this issue in OTA.
61.Q: Why does the alarm still ring in the morning when I turn off the Xiaomi Smart Band 8 Pro Alarm?
A: First, for MIUI mobile phones
Please check whether "Synchronise system work and rest time" is on in Mi Fitness app-device-sleep mode, if it is on, the phone and device will wake up at the set wake-up time. If it is on, the phone and device will wake up at the set wake up time. You can choose to turn off the "Synchronise system work and rest time" switch, or reset the wake up time in the "Work and rest management" in the upper right corner of the clock app, or turn off the wake up alarm.
Non-MIUI phones and iOS phone
If band did not add an Alarm, but there is an Alarm, please pay attention to the Alarm whether there is this line of text: "Get up, start a good day", if so, open the sleep mode, the solution is:
1, in the Mi Fitness - device - sleep mode - turn off the customised work and rest time, will turn off the sleep mode settings;
2, in the Mi Fitness - device - sleep mode - turn off the wake-up alarm, there is still a sleep mode setting, but the wake-up time is no longer start the alarm
62. Q: Xiaomi Smart Band 8 Pro Heart Rate Spot Probability Measurement Failure, Show Measurement Timeout
A: 1. Requirements to keep the measurement in a quiet state, the
2. Wearing position is located 1-2 fingers behind the patella, keep close to the skin, otherwise the measurement may fail.
63. Q: Why does Xiaomi Smart Band 8 Pro not vibrate/remind for alarms set for less than one minute?
A: This is because the time of creating or synchronising the alarm is less than 30 seconds compared to the alarm start time, so it will not be reminded this time, and the alarm will vibrate to remind the next time it triggers the set time.
64. Q: Why can Xiaomi Smart Band 8 Pro search or use stylish band displays, but after switching to other band displays, I can't search stylish band displays anymore?
A: In order to provide better experience, the band displays are temporarily offline, you can download other band displays from Online first.
65. Q: Is the Xiaomi Smart Band 8 Pro slow to locate or does not locate?
A: The standalone GPS of the band needs to get auxiliary information from the mobile phone when connecting to the phone in order to locate quickly and have a good track, including getting the location information of the mobile phone once, which can speed up the positioning of the band, so it is necessary to set the location permissions of the Mi Fitness app on the mobile phone to Always Allowed and the GPS of the mobile phone to be turned on.
66. Q: Why can't I exit the band's Do Not Disturb mode after syncing my phone with the Xiaomi Smart Band 8 Pro?
A: The Do Not Disturb mode of the band is not synchronised with the phone. If you set your mobile phone Do Not Disturb first, the device will show Keep DND on, and then if you manually turn Do Not Disturb off and on in the control panel, you will not be able to exit this situation. The band protocol of the mobile phone is different, it can't synchronise the Do Not Disturb. band reset the Do Not Disturb Custom and it will be OK.
67. Q: Why can't Xiaomi Smart Band 8 Pro unlock the phone?
A:After binding Xiaomi Smart Band 8 Pro to Xiaomi mobile phone, Xiaomi Smart Band 8 Pro can be unlocked through the setting of "Unlock Phone" in Mi Fitness app.
1. The default setting is Medium, the unlocking distance is 0.5m ~ 1m. 2;
2. If the setting is set to Medium, but in actual use, the unlocking distance of 0.5 ~ 1 metre cannot be met, you can try to set it to Farther.
3. If you set it to moderate, but it can be unlocked at a distance of 2 ~ 3 metres away, you can try to set it to close.
In short, due to the difference in RSSI value of Wearable device received by different mobile phones, the purpose of these 3 options in the unlock setting is to make sure that you can achieve Wearable device smart unlock mobile phone at the right distance.
68. Q: Why does Xiaomi Smart Band 8 Pro set 5 seconds to rest the screen, and some interfaces won't rest the screen automatically for 5 seconds?
A: Hello, not all interfaces will follow the set rest time, considering the usage scenarios of different functions, the rest time of some apps is not defined according to the system default rest time, such as stopwatch, QR code binding interface and so on.
69. Q: Why is there an hour error in some areas?
A: Xiaomi Smart Band 8 Pro does not support Daylight Saving Time function, therefore, regions that support Daylight Saving Time will show one hour error.
70. Q: How to test the short standby time of Xiaomi Smart Band 8 Pro
A: Check the machine version number and make sure it is the latest version;
Restart the machine, disconnect the Bluetooth of the mobile phone, band and mobile phone don't connect;
Outdoor sports interface for 3 minutes;
End the outdoor sports and enter the main band displays interface;
Leave the band in place for 5 minutes;
Confirm whether the power consumption is normal (not wearing, not connected to the Mi Fitness app, power consumption <=1% is normal)
ps: Do not operate the band while it is sitting, and do not place any objects under the sensor on the back case.
71. Q: When testing the heart rate and blood oxygen of the Xiaomi Smart Band 8 Pro, the back of the band is pressed against the ear and a "tapping" sound is occasionally heard.
A: When testing the heart rate and blood oxygen, the red and green lights are blinking, and the magnetic field generated by the current change resonates with the magnetic field of the charging electro-magnetic suction, resulting in a slight friction between the motherboard and the case. This problem will not affect the accuracy of heart rate and blood oxygen, please use and wear it normally.
72. Q: Xiaomi Smart Band 8 Pro swimming data is not accurate, the swimming length is less than half or more than double.
A: This phenomenon may occur because the pool length is not set, the default pool length is 25 metres.
If you find the swimming distance is inaccurate, please check whether the pool length setting is normal: on the swimming page - click the setting button under the GO button - enter the exercise goal setting page, set the corresponding pool length according to the actual pool or your swimming exercise needs.
73. Q: How to use Xiaomi Smart Band 8 Pro with Mi Home app, it prompts "No setting yet"?
A: If it's your first time to use the band and you haven't set up a smart scene in Mi Home app, the band will prompt "No settings yet"
There are two types of cases when the band displays "no settings":
1. If you have already used Mi Home App on your phone and have added Mi Home Scene execution commands in Mi Home App, you need to check whether Mi Fitness app and Mi Home App are logged into the same Xiaomi account;
At present, only manually executed scenes are supported, and automated scenes are not available in the band list for the time being.
2. Firstly using Mi Home function need to perform the following steps
You need to log in the same account in Mi Home App and Mi Fitness app of your mobile phone.
Add the scene execution command in the Mi Home App of your mobile phone (Mi Home App is already bound to the device pairing with Mi Fitness )
Click on the Smart button
Select the scene execution command you want to add and click to turn it on (e.g. Go Home).
After adding, Mi Home will display the "Go Home" scene execution command, and at the same time, Mi Home App will display it synchronously.
After the operation band clicks "Home", the bound speakers will play the set song list normally.
74. Q: The sleep time of Xiaomi Smart Band 8 Pro is not the same as the sleep time in the App (the sleep time of the band is combined and displayed separately on the mobile phone).
A: The band currently displays the sleep time as a merged display, and the APP displays the specific details of each segment. This experience will be improved later.
75. Q: Why does Xiaomi Smart Band 8 Pro not support indoor sports positioning? (GNSS)
A: GPS signals are electromagnetic waves by nature Not supported for indoor use.
76. Q: Why is the positioning of the Xiaomi Smart Band 8 Pro so different from that of a mobile phone?
A: 1. The mobile phone has a larger antenna with better performance;
2.Secondly, the positioning of the mobile phone does not only rely on GPS, but also can be positioned through the base station, while the band itself does not have a network, so it has to be connected to the mobile phone, and the ephemeris file is downloaded through the mobile phone network to accelerate the positioning.
77. Q:Xiaomi Smart Band 8 Pro's band displays' resting band displays/AOD band displays are flickering.
A:We have fixed this band displays bug, please do the following to restore it back to normal:
1.Long press the band displays to enter the band displays editing mode, click the delete button below to delete the band displays first;
2.Then in Mi Fitness app-Device-Online, re-click to download and install the darkness driver band displays, and then reinstall it successfully to solve this problem.
78. Q:The brightness of band displays changes a lot after switching on auto-brightness in Xiaomi Smart Band 8 Pro at night/dark environment;
A:This phenomenon is not a malfunction. Due to the screen is unable to filter out 100% of the light, fluctuations in screen brightness visible to the naked eye when the screen's light sensor performs secondary dimming according to changes in ambient brightness;
This phenomenon will not affect the daily use, you can also turn off the automatic brightness adjustment function of the band screen at night (Path: band-Settings-Brightness-Screen Brightness-Automatic Brightness, turn off the automatic brightness switch), click on the customised brightness to adjust the screen brightness to a comfortable feeling of the brightness, the band will not be due to the brightness fluctuations in the light sensor adjustment. The band will not fluctuate when adjusting the brightness due to the light sensor.
Meanwhile, we will continue to optimise the automatic screen brightness adjustment function in subsequent software versions to improve your experience.
79. Q: Xiaomi Smart Band 8 Pro has fewer band displays in the online, will there be new band displays in the future?
A:The band displays on online currently include mechanical band displays, business band displays, sports band displays, multifunctional band displays and other types of band displays, and we will continue to update more types of band displays to meet your needs.
80. Q: Why does the Xiaomi Smart Band 8 Pro on power saving mode will automatically turn off the band Bluetooth?
A: 1. When the power level of your band falls below 5 percent, you will be prompted to turn on the power saving mode to extend the life of your band;
You can also turn on the power saving mode in Settings-Battery-Power saving mode;
When you turn on the power saving mode, only the time, steps and other power consumption functions will be turned off, and the full functions will be restored to normal use after you exit the power saving mode.
81. Q: Xiaomi Smart Band 8 Pro demo "cannot charge" instructions
A: Charging stops at 85% and starts at 40%:
Strategy 1: Firmware on charging, start charging below 40% (<40%), power off after charging to (>85%).
Strategy 2: Charge at 40%~85% plug in charger without charging, powered by battery, discharge to less than 40% and then execute the above strategy 1.
82. Q: After Xiaomi Smart Band 8 Pro set to-do list, it shows that the list has expired, and the latest to-do list cannot be automatically generated after reminder.
A:Because the to-do list is for the time before today, the time that has already occurred will be shown as expired.
1. Not happening To-do list can be displayed normally.
B: If you don’t manually click the to-do in the to-do list, the latest to-do cannot be generated automatically, you need to click it manually to generate the to-do of the latest cycle.
83. Q: Why does the Xiaomi Smart Band 8 Pro consume power so fast when it is paired with an iPhone?
A: The solution is as follows:
Please unbundle the band in the mobile app.
After unpairing, go to the iPhone Settings ---- Bluetooth menu and "Ignore Device" the band device. Re-bundle with the band again.
84. Q: During the software upgrade of Xiaomi Smart Band 8 Pro, Clock "Retry" on the phone.
A: Band OTA upgrade is divided into three steps.
Download the upgrade package from the cloud server.
Transfer the upgrade package from the mobile phone to the band via Bluetooth.
The band receives the upgrade package and iteratively upgrades its own version.
"Retry" appears in the second step of Bluetooth transmission, Bluetooth transmission is a wireless transmission, by the environment and the stability of the mobile phone Bluetooth itself will be affected by the probability of this situation, there is a "retry", please click on the retry several times until the OTA upgrade success; If it fails even after 10 clicks, you can switch off the Bluetooth of your mobile phone and retry again.
85. Q: Why are there some relatively high heart rate points on the Xiaomi Smart Band 8 Pro sleep heart rate monitoring chart?
A:
1. Please wear the band to about one finger from the wrist bone, wearing it too loosely may affect the accuracy of the heart rate monitoring data;
2, please make sure that the heart rate light at the bottom of the band is in direct contact with the skin, and do not have dirty heart rate cover;
3, during sleep, dream or sleep process hand movement will probability lead to a significantly higher heart rate, which is a normal phenomenon
86. Q: Why can't I receive Incoming call notification when pairing Xiaomi Smart Band 8 Pro with iOS phone?
A: IOS phone need to enable the following:
1. Mi Fitness app: Device - Incoming call notification, choose to turn on Show Contact Information and Missed Call Information.
2. Mi Fitness app: Device - Notifications, turn on the message notification.
87. Q: Poor band strap experience on Xiaomi Smart Band 8 Pro
A:
1、The product adopts Quick-release button and band strap capsules buckle design, band strap assembly operation is convenient and simple, you can refer to the product wearing experience instructions for operation.
2、When the band strap assembly band is difficult to assemble, you can adjust the angle of the band strap to make it inserted into the band smoothly;
3, band strap assembly band difficult to assemble, we recommend that youpress the band body button;will be the band strap against the band body buckle and release button press;before wearing, please pull the band strap to ensure that the band strap buckle firmly.
4.Instructions for wearing the band strap:
①Adjust the band strap to the appropriate size for your wrist;
②Buckle the band strap pin into the strap hole;
③Insert the end of the band strap into the fixing ring and the activity ring;
④Adjust the position of the activity ring appropriately to complete the wearing.
88.Q: Xiaomi Smart Band 8 Pro TP fingerprint film falls off.
A: The fingerprint film is sensitive to alkaline environment, it is advised to avoid prolonged contact with soap and shower gel.
1.Q: What are the features of the Xiaomi Smart Band 8 Pro?
A: Organised as follows:
1.74-inch AMOLED square full screen with 16.7M colour depth, 336*480 resolution, 336 PPI, 60Hz refresh rate. More information at a glance.
High-performance PPG biosensor, support blood oxygen detection.
Intelligent light sensor, automatically adjust the screen brightness. Add ambient light sensor, according to the ambient light intensity to automatically adjust the screen brightness, improve the using experience.
Independent satellite positioning, built-in independent high-end GNSS chip, fast positioning speed, high precision, support the world's five major satellite positioning systems accurate positioning, so that every step is clearly visible.
Rich and diversified band displays, support more than 100 band displays, support AOD interest screen display. The preset band displays are as follows:
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All-round health care. Supports Continuous heart rate monitoring, Sleep monitoring, All-day blood oxygen monitoring, All-day stress monitoring, Breathing training, Women's health management, Over 150 fitness modes to suit your preferences.
Over 150 fitness modes to suit your preferences. more professional exercise algorithms, support "VO₂ max", "Training load", Support "VO₂ max", "training load", "recovery time", "aerobic/anaerobic training effect" four professional exercise data, comprehensively measure the effect of exercise.
Support the display of vitality indicators: support calories, steps, standing, medium and high intensity activity time (four choose three to display), scientific records of daily activities, exercise to meet the standard results at a glance get, vitality rainbow, healthy life.
2. Q: How does Xiaomi Smart Band 8 Pro look like?
A: The appearance of Xiaomi Smart Band 8 Pro series is as follows.
Appearance Dimensions: Body Size: 46.09 × 33.39 × 9.99mm (exclude the strap and protrusions), Weight: approx. 38.5g (With in-box strap)
3.Q: What are the Xiaomi Smart Band 8 Pro's Package contents?What colours are available?
A:Package contents: band body, band strap, Dedicated charging cable, User manual.
Colour: black and silver.
4. Q: How many types of band strap does Xiaomi Smart Band 8 Pro have and what kind of material is it made of? Is it anti-bacterial?
A: Xiaomi Smart Band 8 Pro currently has 10 band straps.
Material: Anti-bacterial TPU and Leather.
There are also 7 retail band straps available:
| TPU Black | TPU Grey | Leather Blue | Retail TPU Yellow | Retail TPU Blue |
 |  |  |  |  |
| Retail Leather White | Retail Leather Orange | Retail Woven Green | Retail Woven Purple | Retail Silver |
 |  |  |  |  |
A: Organised as below:
Attach the band strap:
Fasten the band strap to the band body, please pull the band strap to fasten it securely before wearing.
Removing the band strap:
Press the Quick-release button on both sides of the band, pull the band strap outward to separate it from the band body.
TPU band strap installation/removal:
Leather band strap installation and removal:
Replace the band strap individually:
1. Remove the band strap: Toggle the Ear rod and tilt the band strap outwards to separate it from the Quick release capsules.
2. Toggle the Ear rod and align the lug expansion pins with the lug holes at each end of the Quick release capsules to complete the installation of the new band strap.
Tip: After installation, please pull the band strap to make sure it is securely fastened. If the band strap is not adjusted to the proper length, the body of the device will not be able to fit the skin, which will affect the accuracy of data recording.
①Quick-release button
②Quick release capsules
③Ear rod
6.Q: Is the band strap of Xiaomi Smart Band 8 Pro compatible with other Xiaomi Smart Band?
A: No.
7.Q: Is the Xiaomi Smart Band 8 Pro charging cable universal with other Xiaomi Smart Band?
A: Xiaomi Smart Band 8 Pro uses Xiaomi Small Square Head Magnetic Charging Cable 2 and white charging cable (as shown in the picture), the charging cable is universal with Redmi Watch 3 Lite, Redmi Smart Band 2, Xiaomi Smart Band 8, Redmi Watch 3;
8.Q: Xiaomi Smart Band 8 Pro’s centre bezel NCVM technology introduction? (General Knowledge)
A: NCVM surface treatment technology is adopted by Xiaomi Smart Band 8 Pro. The surface of the product is not electrically conductive, and its surface layer is an insulating substance, the middle layer is a metallic luster substance, and the bottom surface is a colour substance. Lightweight is one of the characteristic points of the band products. The NCVM technology adopted in the middle frame can not only ensure the lightweight of the band products, but also have the exquisite metallic texture; at the same time, under the low-temperature environment, the wearer will not have the cold feeling of metal.
9.Q: Is the Xiaomi Smart Band 8 Pro waterproof? Can I wear it while swimming, bathing or soaking in hot springs? (General Knowledge)
A: Xiaomi Smart Band 8 Pro adopts 5ATM water resistant. When swimming in the pool without taking it off, you can enjoy playing in the water. However, it is not suitable for wearing in hot showers, hot springs, saunas and high-speed water flow sports and other scenes.
Note:Leather band strap and woven band strap are not suitable for swimming and other water contact scenarios and sweaty sports environment. It is recommended to replace the band with TPU rubber and other types of bands.
Functions and Usage
Device Connection
1. Q: What devices does Xiaomi Smart Band 8 Pro support? Which Apps do I need to download?
A:You need to connect the charging cable to charge and activate the Xiaomi Smart Band 8 Pro for the first time use.
App: Mi Fitness(Zepp life APP not supported)
Bluetooth 5.1 BLE
Compatibility: supports smartphones with Android 6.0/ iOS 12.0 and above,HUAWEI Harmony OS 2.0/3.0
2. Q: How does the Xiaomi Smart Band 8 Pro keep connected to the Mi Fitness app? (General Knowledge)
A: Add Mi Fitness app to the whitelist of your mobile phone and keep the app running in the background, turn on the Bluetooth of your mobile phone, and keep the band within the Bluetooth connection distance of your mobile phone (generally the Bluetooth range is about 10 metres in the open area).
3. Q: What should I do if my Xiaomi Smart Band 8 Pro and Mi Fitness app disconnect frequently? (General Knowledge)
A: Please follow the steps below to check.
Please keep the band and mobile phone within the Bluetooth connection distance (generally the Bluetooth range is about 10 metres in open area);
Check whether the band and App have been upgraded to the latest version;
Lock the Mi Fitness app in the multitasking window of your Android phone to avoid clearing the app in the background.
Submit user feedback.
Note:Please refer to the background running permission guide on Mi Fitness app page for the detailed operation steps due to different mobile phones and systems.
4.Q: What information can I view before I bind the Xiaomi Smart Band 8 Pro? (General Knowledge)
A: In the unbound state, the band will display the scanning pairing QR code and description icon, the pairing description contains the name of the band and the last four digits of the Bluetooth address, as well as two items of about and system operation; in about, there are the device name, model number, Bluetooth address, version number, serial number, and regulatory information, and in the system operation, there are three items of information for restarting, shutting down, and restoring to the factory.
Regulatory for radio transmitting equipment type approval code (CMIIT ID) information, click to view; about the firmware version and Bluetooth address can be viewed.
5. Q: How can I check the software version, Bluetooth address and serial number of the Xiaomi Smart Band 8 Pro? (General Knowledge)
A:Xiaomi Smart Band 8 Pro:Settings-About
Mi Fitness app: App-Settings-About
6.Q: How to bind and Unpair Xiaomi Smart Band 8 Pro with my mobile phone?
A:Download and open Mi Fitness app, log in Xiaomi account, and follow the pop-up box to open App related permissions.
Andorid device: 1. Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for search Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for searching binding, select the device with the same last four digits of the Bluetooth address of the band on your mobile phone, and after connecting to the band, it will show a tick button, click the tick button to confirm the binding.
2.Mi Fitness app-Device-"+" in upper right corner-Add Device- Xiaomi Smart Band 8 Pro, it will automatically search for the nearest device and request to connect to the band, after connecting to the band, it will show the tick button. Click the tick button to confirm the binding.
3.Mi Fitness app-Device-"+" in upper right corner-Scanner
4.Nearby discovery: When the unpaired new band is near the mobile phone (only supported by some MIUI models), MIUI system will pop-up window to discover the device, and the mobile phone will pop-up box to prompt the device model, the last four digits of the Bluetooth address and the device map, you can directly click "Connect to this device".
Unpairing method:
Method 1 Unpairing in the device management list: when the band and mobile phone are connected, open Mi Fitness app-Device-View all devices-Press and hold Xiaomi Smart Band 8 Pro - Unpair, click "Unpair" to Unpair it, and the band will be restored to the factory. After Unpairing, the band will be restored to factory.
Method 2 Unpairing the current device: When the band and mobile phone are connected, open Mi Fitness app-Device-slide down to the bottom-Unpair, click "Unpair" to Unpair, and the band will be restored to factory after Unpairing.
Note:
If you can't find your band in the process of adding device or can't connect your band in the process of using it, please try to slide up and down on the page of the band to be bound, and select "Restore to factory" in the system operation interface, and then add the bound device again;
When the band is not bound, the screen will display "Download App to Bind band", you need to bind it to use the band function.
iOS device:
1.Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for search Mi Fitness app-Device-"+" in upper right corner-Add Device-Stick your phone and band together for searching binding. corner-Add Device-Stick your phone and band together for searching binding, select the device with the same Bluetooth address as the band on your mobile phone, after connecting to the band, it will show the tick button, click the tick button, click "Pair" on the mobile phone to confirm the binding, click "Cancel" to cancel the binding. Click "Cancel" to Unpair.
2.Mi Fitness app-Device-"+" in upper right corner-Add Device- Xiaomi Smart Band 8 Pro, it will automatically search for the nearest device and request to connect to the band, after connecting to the band, it will show the tick button, click the tick button, click "Pair" on the mobile phone to confirm the binding, click "Cancel" to Unpair. Click "Cancel" to Unpair.
3.Mi Fitness app-Device-"+" in upper right corner-Scanner
Unpairing in iOS:
Method 1 Unpairing in device management list: When the band and mobile phone are connected, open Mi Fitness app-Device-Wearable device-slide left to choose Unpair, click "Cancel to Unpair, and the band will be restored to factory after Unpairing.
Method 2 Unpairing the current device: When the band and mobile phone are connected, open Mi Fitness app-Device-Wearable device-slide down to the bottom- Unpair, click "Unpair" to Unpair, and the band will be restored to factory after Unpairing.
7.Q: Why does Xiaomi Smart Band 8 Pro fail to connect/bind?
A:Connection failure/binding failure may occur in the following situations, troubleshooting suggestions are as follows.
iOS mobile phone can't connect back, iOS system will clear the background after more apps are opened in the background resulting in. Suggestions are as follows:
Open Mi Fitness app to confirm whether you can connect back normally;
If you can't connect back, click the Connect button to check if you can connect back normally;
If you still can't connect back, make sure the device is connected to the Bluetooth of the mobile phone system, if it is connected, ignore the device to make sure if it is connected normally; if it is not connected, it is recommended to restart the band and try again;
If the device is not connected, we suggest restarting the band and try again. If the device is still not connected, restore the device to the factory, ignore the device in the Bluetooth system again, and the Mi Fitness app will scan and connect the device again.
After the band is restored to the factory, the mobile phone fails to connect after re-searching.
Confirm whether there is this device in the Bluetooth of mobile phone system, if there is, please ignore it, return to Mi Fitness app again, and follow the prompts to re-pair;
When there are three "x" signs in the binding, confirm whether the system Bluetooth is ignored, if there is this device in the system Bluetooth, please ignore it and try to connect again.
Under iOS connection status, the band end is restored to the factory, and the app fails to add the band repeatedly when adding the band again.
When the band is paired with iOS mobile phone, when the band is unilaterally restored to factory, and the app fails to add repeatedly when adding, you need to ignore this device in the system bluetooth first, and then retry again after that to make the pairing successful.
Android mobile phones do not open the background permissions, resulting in Mi Fitness app being cleared from the background.
In order to use the band better, avoid the one-click memory cleaning in Android system and some security software to clean up the process or block. It is recommended to keep Mi Fitness app running in the background, the path is as follows.
Enable the background privileges according to the guide when you pair the device for the first time.
After pairing, you can set up the background privileges in App-"Device"-"Enable background permissions" page according to the requirements.
The band can't search for the device after restoring the factory.
Cannot search for the device after unpairing, turn off and on the mobile phone system Bluetooth again.
Confirm whether there is a pop-up box prompting connection from nearby mobile phones, if so, you need to reject it.
6. The band or mobile phone has turned on the power saving mode.
After the device is turned on the power saving mode, it will turn off the Bluetooth of the band, disconnect the currently connected mobile phone, and can't connect back automatically.
After the mobile phone turns on the power saving mode, it may turn off the Bluetooth of the mobile phone, disconnect the currently connected band, and can't connect back.
7.Handling method when Bluetooth is disconnected or mobile phone is switched off during binding
If you turn off the Bluetooth of iOS mobile phone when binding, the band will pop up the interface of "Pairing Failure", Mi Fitness app will prompt the Bluetooth to turn off, and prompt to open the Bluetooth to re-scan, and turn on the Bluetooth of iOS mobile phone system again, the interface of binding failure will appear, and then click on the "Retry" pop-up box to re-bind the band. After re-opening the Bluetooth of iOS mobile phone system, the interface of binding failure will appear, click "Retry" again, and then re-binding can be bound successfully.
8. If you close the Bluetooth of Android phone when binding, the band will pop up the interface of "Pairing Failure", and Mi Fitness app will show the binding failure, if you click "Retry", the app will prompt you to open the Bluetooth prompt box, if you reopen the Bluetooth, the binding will be successful. If click "Retry", the app will prompt you to open the Bluetooth prompt box.
If the mobile phone is switched off or restarted during the bonding process, the "Pairing Failure" interface will pop up on the band, so you need to turn on the mobile phone and then re-bond the band.
Other reasons why the band can not be connected
In the disconnected state, the band is not restored to the factory settings in the app, it needs to be restored to the factory before the next binding, otherwise it can't be paired with a new mobile phone;
iOS mobile phone connected to the device, the device unilaterally restored to factory, iOS phone's Bluetooth will try to connect back to the device, the new phone has the probability of searching for the device (iOS mobile phone and the device will always be connected to the disconnected, in the connecting time period, the new phone can not be searched for; in the intervals of the disconnected, the new phone is just in the scanning state, can be searched for). Need to enter the old mobile phone iOS phone's Bluetooth, find the corresponding device has been connected, and ignore this device, at this time with the new mobile phone search pairing connection.
When the Android phone is connected to the device and the device is unilaterally restored from the factory, the Mi Fitness app will connect back to the device and prompt you whether to "Delete the device" or "Add", at this time, the new phone cannot search for the device. Click "Delete this device" on the old mobile phone, and then use the new mobile phone to search and connect the band.
8.Q: What should I do if my phone prompts me that the device has been bound by other accounts or apps when I bind the Xiaomi Smart Band 8 Pro?
A:Searching for the band with the App will see the prompt that the device has been bound, another possible situation is that the App searches for other people's bands instead of your own band. During normal binding, when App searches for uninitialised band, the band will vibrate and display the prompt "Received binding request, allow or not?". when the app searches for an uninitialised band.
The troubleshooting steps are as follows:
If the band is used for the first time, please check whether the band is in the pending status, the page of the band in the pending status will prompt "Download App to bind the band".
During the binding process, does the band vibrate and prompt "Received binding request, allow or not", if the band does not prompt, the device is not your own device, please check whether there are other band devices around.
If the band does not prompt, it is not your own device, please check if there are other band devices around you. After successful binding, Mi Fitness app on your mobile phone will show "Add successfully", and your band will display band displays homepage.
9.Q: Does Xiaomi Smart Band 8 Pro support proximity discovery and tethering?
A: Support. Only MIUI system will pop-up window to discover the device, after the unpaired Smart Band is close to the mobile phone, the mobile phone will pop-up box to prompt the device model, Bluetooth address, and device map. The following conditions need to be met;
Mobile phone: you need to open the network, Bluetooth, quick connect to start searching for the band;
The path to open the fast connection: mobile phone Bluetooth-Additional settings-Pair compatible devices.
band: in unbound status;
band-phone distance: recommended to be within 1M.
10.Q: When Xiaomi Smart Band 8 Pro is in use, does the Bluetooth need to be turned on all the time?
A: When Xiaomi Smart Band 8 Pro is in use:
Pedometer, Sleep & Heart Rate Monitoring, Pressure/Blood Oxygen Detection, Breathing Training, Women's health management can be detached from the phone to record data independently, need to regularly connect the phone to sync the sports and health data, it is recommended to connect the phone to be able to record the trajectory when exercising.
Stopwatch, Alarm, calendar, world clock and other functions do not need to open Bluetooth all the time.
Incoming call notification, App notification, find my phone, schedule, weather, find band, music control, remote control photo and other functions due to the mobile phone needs to communicate with the band all the time, so you need to turn on the Bluetooth of the mobile phone, to keep the band connected with the mobile phone.
Note:
For better use of the band, it is recommended to keep the Mi Fitness app running in the background. In order to avoid the one-click memory cleaning in Android system and some security software cleaning process or blocking, please follow the requirements to set it in App-"Device"-"Enable background running permission" page.
iOS can not be added to the application background protection operation, app into the background is cleared background will not disconnect the system Bluetooth connection, message notification can be used normally, other synchronised data applications (weather, sports and health data synchronisation, schedule, etc.), you need to re-open the mobile phone Mi Fitness app to use.
When iOS opens the power saving mode, it will cause the stability of system Bluetooth connection to deteriorate, and disconnection may occur.
11.Q: What functions are affected when the Xiaomi Smart Band 8 Pro is disconnected from the phone? (General Knowledge)
A: Connection disconnection will affect the following functions:
Unable to update the band firmware in the App;
The band cannot update weather information, etc;
The generated sports and health data cannot be synchronised to the mobile phone at the first time, and the information will be lost after the band is restored to the factory;
Unable to receive mobile phone notification alerts, unable to Find phone.
12.Q: Why Xiaomi Smart Band 8 Pro is disconnected from iOS phone for a long time and the band data is not synchronised?
A: When there are more apps running in the background, the background will be cleared. The device will be disconnected from the app, resulting in the data not being synced, and you need to enter the Mi Fitness app to sync the data back automatically. After the app is cleared, reopening the app will automatically reconnect the device and it will sync normally.
Reason for clearing background:
The reason why the background is cleared is that the running memory (RAM) is used up by the App. In order to free up enough running conditions for other newly opened Apps, the system must clear some of the Apps running in the background in order to free up RAM. the difference between models and iOS system software versions, the frequency of clearing the background will not be the same, take the iPhone 12 as an example, the RAM is 4GB, 4 Apps will be cleared in the background in the opening of the iOS16.3.1, and the background will be cleared in the upgrading of the iPhone to the iOS16.4. Quasi-official version, open 5-6 App will not clear the background (and specific App has a relationship, such as the camera occupies relatively large memory).
In the usual use of the process, pay attention to the following two points can reduce the frequency of the background is cleared:
1. Ensure that the phone has enough power, avoid overheating and turn off the low power mode. Insufficient power, serious heating or low battery mode, the CPU will be actively downclocked, and the frequency of background removal will increase significantly.
2. Open Settings - General - Background App. Refresh of your phone and enable this function.
Determine whether the app is cleared by the system:
If Mi Fitness app has been cleared, re-entering the app will be in the following; i.e. the app launch page will be displayed first, and then the app home page will be displayed;
If Mi Fitness app has not been cleared from the background, the app will still keep the page that was operated before exiting.
13.Q: Xiaomi Smart Band 8 Pro logs into the same Xiaomi account on multiple mobile phones, why the current mobile phone can't connect back & Mi Fitness app doesn't appear this device?
A: There are the following reasons:
The current mobile phone cannot connect back, the old mobile phone has unpaired the device, the new mobile phone has not synchronised with the account, so it cannot connect back to this device;
Confirm which interface the screen of the band is displaying, if it is in the QR code interface or language selection interface, unbind the device in the Mi Fitness app of your mobile phone and re-scan the pairing;
Confirm whether the Bluetooth connection icon on the band is always on, if it is always on, use "Find phone" to confirm whether it is connected to the current mobile phone, if not, unbind the device on the app and use the current mobile phone to rebind the band.
If there is no such device in the device management page of Mi Fitness app of the old mobile phone, it means that the old mobile phone is unpaired with this device, and the new mobile phone will not display the band after logging into the same account and synchronising; if the band is in the QR code interface or the language selection interface, re-scan and pair;
the same Xiaomi account of two mobile phones to connect band, band restored to factory settings, use the new mobile phone to re-pairing, turn off the old mobile phone bluetooth, the new mobile phone if back to the connection is not possible, it may be that the new mobile phone did not automatically pull the new login and pairing information.
Suggestion:
Please try to avoid logging into multiple mobile phones with one account;
If you can't connect back to your mobile phone, please turn off the Bluetooth function of other devices that have logged in the account and try again;
Please keep the network in good condition, clear the app and reopen it to trigger the cloud to re-send the login and pairing information to make sure the band can reconnect.
14.Q: Why does the App show disconnected when Xiaomi Smart Band 8 Pro connects to the device?
A: It may be that the Mi Fitness app is cleared in the background, so please make sure that all background running permissions of the app are enabled. There are 2 setting paths as below:
When the device is connected to the app for the first time, click on the "Go to Settings" button.
After the pairing, the app-settings- turn on the background permissions, according to the instruction to turn on. Choose the setting method, "Turn off power saving mode", "Select background "Unlimited"", "Allow apps to start themselves", "Background process lock" permissions are turned on or not.
15.Q: Why can't Xiaomi Smart Band 8 Pro be searched when connecting with a new phone after unilaterally restoring it to the factory?
A: Troubleshooting is as follows:
iOS mobile phone connected to the device, the device unilaterally restored to the factory, iOS phone's Bluetooth will try to connect back to the device, the probability of the new phone can not be searched ((iOS mobile phone and the device will always be connected to the disconnection, in the connection of the time period, the new phone can not be searched for; in the interstices of the disconnection, the new phone is just in the scanning state, you can search for it)). Need to enter the iOS phone's Bluetooth, find the corresponding connected device, and ignore this device, at this time with a new mobile phone search pairing connection.
Android mobile phone connected to the device, the device unilaterally restored to the factory, Mi Fitness app will be connected back to the device, and prompt you to "delete the device" or "add", at this time, the new phone can not search for the device. Click "Delete Device", and then use the new phone to search and connect.
16.Q: Why can't the app connect when connecting Xiaomi Smart Band 8 Pro with iOS?
A: The connection may be disconnected due to over distance disconnection, switching Bluetooth on/off, ignoring the device in Bluetooth settings, etc. Please make sure the system Bluetooth has been connected.
Please make sure the system Bluetooth connected device has Xiaomi Smart Band 8 Pro, if it has, please click into it and then ignore the device before connecting.
If the connection is disconnected, or if you enter the app in the device reboot state and it shows that the device is being connected, but the connection is not successful for 5s, please try to manually click reconnect or clear the app and re-enter the app;
It is recommended that you re-enter the App after switching Bluetooth on/off again in your mobile phone settings to see if you can connect successfully;
iOS mobile phone connected to the device, the device unilaterally restored to the factory, iOS phone's Bluetooth will try to connect back to the device, the probability of the new phone can not be searched ((iOS mobile phone and the device will always be connected to the disconnection, in the connection of the time period, the new phone can not be searched for; in the interstices of the disconnection, the new phone is just in the scanning state, you can search for it)). You need to enter the iOS phone's Bluetooth, look for the corresponding connected device, and ignore this device, at this time with the new mobile phone to search for the pairing connection.
17.Q: Xiaomi Smart Band 8 Pro can't search the device after unpairing online, how to solve it?
A:Manually switch on and off the mobile phone’s Bluetooth, restart the band and mobile phone.
Band displays related
1. Q: How to download/delete band displays on Xiaomi Smart Band 8 Pro?
A: When the band is connected to the mobile phone, you can download new band displays via Mi Fitness app.
Mi Fitness app: Device-Online. You can use it after downloading and importing.
Band displays deletion method:
band: band-Manage band displays-Long press for 0.7 seconds-Band displays edit page-Click delete icon
band: band-Settings-band displays change-click "Delete icon".
App: Device-Manage band display-Local-Click the corresponding band displays-Click Delete.
Note:Deletion of default band displays is not supported (restoring the factory requires restoring the preset band displays, so it cannot be deleted here).
2. Q: How to change band displays on Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro comes with 7 pre-installed band displays, 200+ market band displays can be downloaded and used in Mi Fitness app, and band displays styles can be changed on the band.
You can change the band displays on the band:
You can change band displays on band - Settings - Band Displays Change, swipe left and right to select your favourite band displays, then tap the screen to confirm to complete the band displays change;
You can long press on the band displays page, it will enter the preview mode, swipe left and right to select your favourite band displays preview, click on the preview to change the current band displays.
Long press on band displays can be turned on/off by yourself: right slide on band-band displays interface - Settings - Preferences - Long press on band displays (turn on/off; after turning on, long press on band displays can be used for band displays editing or fast switching of band displays.)
Changing band displays on App: Mi Fitness app: Device-Online, enter band displays management and then download and sync to complete band displays change.
3.Q: What is the maximum number of band displays that can be installed on Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro has 7 pre-installed band displays, reserved about 10M storage band displays, photo band displays photos also share this storage space, because each band displays occupy a different capacity, the number of installed band displays is also different. The maximum number of band displays to be installed is 15, plus the preset band displays; the maximum number of band displays that can be installed is 8, plus the 7 preset band displays, 15 band displays in total.
The maximum number of band displays that can be installed is 8, plus 7 pre-installed band displays, making a total of 15 band displays.
4. Q: How many band displays does Xiaomi Smart Band 8 Pro support?
A: Xiaomi Smart Band 8 Pro supports 200+ market band displays, multiple categories, colours and styles, you can choose any one you want.
5. Q: Can Xiaomi Smart Band 8 Pro customise the background of band displays?
A: Customised band displays background is supported, this feature needs to be achieved by photo band displays, set it on App side, setting method:
Mi Fitness app: Device-Online-Category-band displays-Select band displays style-Customise image (up to 8 images)-Tap to download and use.
Note:When the screen is rested and then lights up - tap on the screen to switch between multiple pictures.
6.Q: Does Xiaomi Smart Band 8 Pro have the function of holographic display? How do I turn it on?
A: It supports holographic display:
Band-Settings-Brightness-Lock screen, you can choose to turn on or off the rest screen display function. You can choose smart on, timed on, all day on (start time = end time).
Note:
When it is turned on, the power consumption of the band will increase significantly;
When the sleep display is turned on, the band will always show the motion status when it is in motion, and will not turn off the screen;
The style of the sleep display is different for each band displays, please click Online to see the corresponding style of the sleep display for each band displays.
7.Q: Can the band displays feature of Xiaomi Smart Band 8 Pro be customised?
A: The band displays on the band can be customised (only partially supported). The band displays with the gear icon underneath the band displays list are customised, allowing you to adjust the band displays according to your preference. You can adjust the band displays according to your preference. Due to the variety of band displays, the content of each band display may vary. There are two ways to set up the band displays:
Long press on the system band displays page - Settings - Select the icon to change - Select the display item;
Band-Settings-Change band displays-Select the band displays with the setting icon-Click Setup-Select function-Select the display item;
8.Q: Xiaomi Smart Band 8 Pro long press band displays to edit band displays how to turn off (Restrict buttons and gestures)?
A:Band-Settings-Preferences-Long press on band displays-Close.
9.Q: Does Xiaomi Smart Band 8 Pro support game band displays?
A: Yes, you can download band displays from App store.
10.Q: How to switch photos on Xiaomi Smart Band 8 Pro photo band displays on band?
A: Photo band displays on band supports switching in the following ways.
Tap on band displays to switch photos;
Re-enter to band displays from other pages to switch (rest screen band displays to enter band displays, lift your wrist to enter, go back to band displays from app interface, swipe left and right over 2 screens).
11.Q: Is there no prompt when installing band displays on Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro supports downloading band displays in the background, and the progress can be viewed on the app after clicking download on the app. After the transfer and installation is complete, the band will automatically update to the selected band displays.
12.Q: How to jump to Xiaomi Smart Band 8 Pro's band displays small icons (e.g. weather)?
A: Tap the icon to jump to the corresponding app, the power icon does not support jumping.
Message notifications
1. Q: How to set App notification alerts on Xiaomi Smart Band 8 Pro? (General Knowledge)
A: Band supports App notification, if you want to receive notifications from mobile phone apps, such as SMS, QQ, WeChat, Incoming call notification, etc., you need to turn on the app's message notification in the App.
Mi Fitness app: Device-App notifications-phone notification/Choose which apps can send notifications
Note:
Apps that enable notification messages in the App need to enable notification permissions on the phone at the same time.
2. Q: Does Xiaomi Smart Band 8 Pro support notification screen light function?
A: Yes. When it is turned on, the band will automatically light up the screen when it receives a notification message from the phone app. If you choose to turn it off, the band does not light up the screen but only vibrates when messages come, which can improve the battery life to some extent;
Setting Path:
Mi Fitness app-Device-App notifications-Receive notifications on your wearable device
Band Settings-Message Notification-Notification Bright Screen.
3. Q: How to view notification messages on Xiaomi Smart Band 8 Pro?
A: When the band receives a notification alert, it will vibrate to alert you and will automatically display the content of the notification. If you don't check the notification immediately after receiving it, you can enter the notification centre by sliding down on the band displays page. The first thing you see when you enter the notification centre is the latest notifications, and you can slide down the notification centre to see the history of notifications. For each notification detail, you can swipe to view the notification content beyond the first screen.
Delete or clear notifications:
Band can save up to 10 recent notification messages, after exceeding this limit, every new notification received will automatically delete the earliest notification.
Tap the notification centre list to enter the notification details, tap "Clear" on the details page to delete this notification;
On the notification centre list page, swipe left to delete this notification;
On the notification page, swipe down to the top of the notification page, and then tap "Clear All" to delete all notifications.
Aggregate messages will show "X messages" in the list, and you can only swipe left or enter the group of aggregated messages to delete this group of messages;
4. Q: How do I use Xiaomi Smart Band 8 Pro message details showing "Open on phone"? Not supported by Huawei, Honor, Samsung and IOS.
A:This feature can be used to quickly open the mobile app message page on the band by clicking the notification message "Open on phone" button on the device side;
The following conditions need to be met:
Mi Fitness app is running in the background;
The mobile phone is not locked, and the mobile phone cannot be jumped when the screen is locked;
There may be some mobile phones can not achieve the mobile phone application jump to open the problem.
Mobile phone system and application compatibility limitations, there may be calls do not take effect. Currently, we are working on adapting more models, please wait patiently.
5. Q: Why does Xiaomi Smart Band 8 Pro not work when I click "Open on phone"?
A: If you encounter no response from your mobile phone after clicking "Open on phone" in the band, it may be due to the following reasons:
Whether Mi Fitness app is running in the background, if not, please enable background protection;
Whether the mobile phone currently has a lock screen, the mobile phone can not be jumped under the lock screen state;
The current function is trying to adapt more Android models, please wait patiently;
Open function on the mobile phone iOS phone are not supported. Huawei, Honor, Samsung phones do not support
6. Q: Why does Xiaomi Smart Band 8 Pro have ignore option for some messages and not for others?
A: Xiaomi Smart Band 8 Pro supports the message aggregation function, whether the messages are aggregated or not is related to the application, the messages that have been aggregated or within the aggregated messages are not supported to be deleted individually. Tap the aggregated message card to enter the aggregated message list, the bottom will show the option of clear all, you can tap ""Clear"" to clear this group of aggregated messages.
7. Q: Does Xiaomi Smart Band 8 Pro support call alert?
A: Yes, when connected to your mobile phone, the band will vibrate to alert you when there is an incoming call from your mobile phone and display the caller's number or name. You can click the red phone icon on the band screen to reject the call, click ignore to mute the call, it does not support to answer the call. Switch on mode:
Incoming call display icon Contact name (strangers will display phone number, special characters are based on the font), Hang up button, Ignore button
Open the Incoming call notification function mode:
Mi Fitness app: Device-- App notification-Phone。
8. Q: Does Xiaomi Smart Band 8 Pro support quick SMS reply for incoming calls?
A: SMS reply is supported only for Android phones, not for IOS phones.
9.Q: Does Xiaomi Smart Band 8 Pro support WeChat message quick reply? (Specification table)
A: This feature is not supported at the moment.
10.Q: Why can't Xiaomi Smart Band 8 Pro receive incoming call notification?
A: Please make sure the Incoming call notification is turned on in the app.
Please make sure Mi Fitness app has enough permissions, including the permission to get incoming calls and the permission to run in the background, etc. Make sure Mi Fitness app can push incoming calls to the band in the background.
Setting Path: Xiaomi Smart Band 8 Pro -APP-Device-App notification-Enable Permission
Please make sure the band is in the following modes: 1. Do Not Disturb mode is enabled; 2. Do Not Disturb sync is enabled and Do Not Disturb mode is enabled on the phone; 3. Sleep mode is enabled. Any of the above states will make the band not alerted when message notification.
11. Q: Why can't Xiaomi Smart Band 8 Pro receive message notifications?
A: Please make sure the message notification within the app is turned on, and whether mirror notification is turned on or the switch of the corresponding app is turned on. If it is off then the band cannot receive messages.
Please make sure that Mi Fitness app has enough permissions, including the permission to get notifications and the permission to run in the background, etc., to ensure that Mi Fitness app can push messages to the band in the background.
Please confirm the band:
1. Settings-Message notification-Alert only when wearing is on and not worn.
2. whether Do Not Disturb mode is enabled
3. whether Do Not Disturb Sync is enabled and Do Not Disturb Mode is enabled on your mobile phone.
4. whether sleep mode is on
5. whether to enter sleep mode
Any of the above states will make band message notification without alert.
12.Q: Why does Xiaomi Smart Band 8 Pro still pop up the missed call reminder after receiving the caller alert and performing the actions related to mobile phone hang up/band hang up/SMS reply failure screen/ignore incoming call?
A: The "missed call" message is sent by the mobile phone, neither the band nor Mi Fitness app can control it.
13.Q: How many message notification icons does Xiaomi Smart Band 8 Pro support when connected to an iPhone?
A: When the band is connected to an iPhone, the default icon will be displayed when the band receives a message for the first time, and the corresponding app icon will be displayed when the app icon is pushed to the band.
14.Q: When Xiaomi Smart Band 8 Pro receives a message, does it show the default icon?
A: Band notification icons support dynamic caching of 20 icons, if you receive the 21st message with 20 icons cached, when the band needs to request an icon, it will delete the icon of the app that hasn't received a message for the longest period of time and cache a new icon. If you receive a message with the deleted icon again, you need to request the icon again. Therefore, if you have many apps on your phone and push messages regularly, you may observe that when you receive a band message, the default icon is displayed on the global alert page, and the corresponding app icon is only displayed when you enter the notification centre. You can choose to turn off the infrequently used messages.
15. Q: How many words and items does Xiaomi Smart Band 8 Pro support?
A: It supports up to 10 messages, and each message supports displaying 200 Chinese characters.
16.Q: How long can Xiaomi Smart Band 8 Pro's data be stored independently?
A: Xiaomi Smart Band 8 Pro itself can store data independently, and some of its functions can be used independently of the mobile phone for daily activities, and you need to turn on the Bluetooth of your mobile phone and bring it close to the band to make it connected only when you synchronise the data. It can store up to 100 hours of exercise data, display 20 exercise records, and save the last 7 days of vitality data, as well as sleep, heart rate, blood oxygen, pressure and other health data, and the band can only display the data of the day.
The data that has been synced to the App will be automatically uploaded to the cloud for storage (Mi Fitness app-Profile-Settings-Mi Fitness cloud service on). If you change to a new phone, just use the previous Xiaomi account on the new phone to bind with band, you can sync the previous data from the cloud to the new phone.
Note:The number of saved entries will change with the size of the exercise record, subject to the actual.
17.Q: Xiaomi Smart Band 8 Pro has weak motor vibration for incoming calls, alarms and message notifications, how can I turn up the motor vibration?
A: The default vibration mode of the band is standard, which can be adjusted by changing the motor vibration mode (band-settings-vibration mode-enhance).
18. Q: Why does the Xiaomi Smart Band 8 Pro connect abnormally when paired with an iOS mobile phone after clicking "Ignore" on the "WeChat Voice Call" message on the band, and then clicking "Answer WeChat Voice Call" on the mobile phone?
A: For iOS phones (depending on the model, iOS version and WeChat version), deleting the "WeChat" "Invite you to make a voice call" message in the notification bar will result in WeChat's voice call being rejected or failing to connect. clicking "Ignore" on the band will delete the notification (same as deleting on the phone). (Same as delete on mobile phone), right click will only return to the band displays.
So if you want to hide the pop-up window of this message on band and do not reject WeChat's voice, please don't click "Ignore" button, but swipe right to exit.
19. Q: Why can't I receive Incoming call notification on my Xiaomi Smart Band 8 Pro when paired with an iOS phone?
A:
1. Mi Fitness app: Device - App notification - Phone.
2.You also need to turn on the message notification switch in IOS Phone Settings - Message notification
Fitness Related
1. Q: How does the Xiaomi Smart Band 8 Pro measure and view my heart rate? (General Knowledge)
A: Band View: After Xiaomi Smart Band 8 Pro switches to the heart rate app, if Continuous heart rate monitoring is turned on, tap the heart rate icon to view the heart rate data directly, after entering the heart rate app, flatten your arm, there is an animation effect when the heart rate is measured, and there will be a display of the heart rate value after the measurement is completed.
App View:
Mi Fitness app-health-heart rate-can view the whole day heart rate curve graph, and the highest, lowest, resting heart rate, and heart rate too high/too low situation.
Note:Non-standard wearing styles may affect the measurement of heart rate signal, such as light leakage due to the band not fitting perfectly on the arm, swinging of the arm and slight movement of the band on the skin, etc. Wearing the band too tightly, lifting up the arm and making a fist may affect the blood circulation, thus affecting the blood flow and ultimately may affect the heart rate signal.
2.Q: What is the heart rate zone of Xiaomi Smart Band 8 Pro? (General Knowledge)
A: Heart rate zone refers to the current heart rate compared to the maximum heart rate in which range or class, reflecting the load level of the heart, usually used to measure the intensity of a person's exercise, exercise in the appropriate heart rate zone is beneficial to enhance cardiorespiratory capacity and improve fitness level.
There are several states of heart rate zones:
Heart rate at [50%,60%] of maximum heart rate Warm-up interval
Fat-burning zone when the heart rate is at (60%,70%) of the maximum heart rate.
Aerobic interval at (70%,80%) of max heart rate
Anaerobic interval at (80%,90%) of maximum heart rate
Limit interval when heart rate is (90%, ∞) of max. heart rate
When the heart rate value is (0,50%) of the maximum heart rate, it will not be counted and will not be included in the heart rate interval;
3. Q: Does Xiaomi Smart Band 8 Pro support automatic heart rate monitoring? (General Knowledge)
A: Yes.
Turn it on at the device side:
In band-application list-heart rate app, tap to view the details of the day's heart rate, slide up to the bottom and tap "Settings" to set the frequency of heart rate monitoring:
You can set the frequency of heart rate monitoring: Intelligent Monitoring, 1 minute, 10 minutes and 30 minutes. When smart monitoring is enabled, band will intelligently adjust the monitoring frequency according to its own activity status.
The App is open:
Open Mi Fitness app -Device-Health monitoring-Heart rate, you can enable the automatic heart rate monitoring and set the measurement frequency, the band will automatically measure your heart rate according to the set frequency and record the changes of heart rate. In different modes, the frequency of heart rate measurement is different, which affects the battery life of the band differently.
After enabling the automatic heart rate monitoring, it will monitor your heart rate all day long, which significantly reduces the endurance of the band, you can set the monitoring frequency by yourself: 1 minute, 10 minutes, 30 minutes and smart monitoring;
When smart monitoring is enabled, it will automatically increase the frequency of measurement when it detects that you are in an active state, and can record more heart rate changes, measuring your heart rate every 10 minutes for 25s when you are quiet, and every 1 minute for 25s when you are active;
You can view the distribution of heart rate zones for the day from the Heart Rate app on band.
4. Q: Does Xiaomi Smart Band 8 Pro support heart health monitoring? (General Knowledge)
A: Support.
Turn on the heart health monitoring mode, the band automatically measures the heart rate in real time, and at the same time, it will significantly reduce the band battery life. Setting method:
Band-Apps list-Heart rate app, click to view the details of the day's heart rate, click "Settings" at the bottom to turn on heart health monitoring.
Mi Fitness app: device-health monitoring-heart rate setting-heart health monitoring.
5. Q: Does the Xiaomi Smart Band 8 Pro support heart rate alerts? (General Knowledge)
A: Xiaomi Smart Band 8 Pro supports heart rate alert, the band will vibrate to remind you when your heart rate reaches the alert value for 10 minutes in a quiet and inactive state. The warning value of high heart rate can be set in the range of 100 beats/min~150 beats/min (Continuous heart rate monitoring can only be supported if it is set to smart monitoring, 1 minute, 10 minutes). The setting method is as follows:
Band heart rate-Setting-High heart rate alert-Select value.
Mi Fitness app: Device->Health monitoring->Heart rate->Heart rate alert->Alert value
6. Q: Does Xiaomi Smart Band 8 Pro support sleep monitoring and what is the monitoring range?
A: For long sleeps greater than or equal to 3 hours, the device will display the average heart rate within the segment based on the available data, and for sporadic naps less than 3 hours, it will only display the time of falling asleep and waking up. Sleep less than 20 minutes will not be recorded.
7. Q: What is the reason for inaccurate monitoring during Sleep monitoring on the Xiaomi Smart Band 8 Pro?
A: The reason is as follows:
The principle of out-of-sleep Sleep monitoring is as follows:
The sleep algorithm for out-of-sleep is judged by detecting changes in the accelerometer sensor (ACC). When the data of ACC continues to change for a period of time is small, which can also be regarded as a small amount of activity, the algorithm will judge it as sleeping in; when the data of ACC continues to change for a period of time, which can also be regarded as a large amount of activity, the algorithm will judge it as sleeping out. In scenarios such as playing mobile phones and watching movies, there will be the phenomenon of mistakenly going to sleep because the change in ACC in that scenario will be relatively small. If the sleep high accuracy monitoring switch and sleep breathing quality monitoring switch are turned on, the data from the PPG sensor will be used, and the algorithm will analyse the sleep state through the ACC and PPG data to get the sleep staging result and sleep score.
The reasons for the inaccuracy of Sleep monitoring are as follows:
If the Wearable device itself does not record sleep or the detection duration is less than the actual sleep duration, it may be that you have more wrist movements during sleep, which the sensor determines to be non-sleeping, resulting in unrecorded or recorded sleep duration being on the short side.
If the Wearable device itself records more sleep than the actual sleep duration, it is possible that you have less wrist movement during non-sleep and are in a very quiet state (probabilistic judgement of playing mobile phone before bedtime / sitting still to watch a film, etc. as falling asleep), which results in the sensor judging it as sleep.
Please check whether you are wearing a leather black strap or white band strap, the use of this band strap will easily lead to the back shell of the band can not directly contact the skin, which in turn affects the wear detection and leads to sleep out of sleep misdetection.
Note:
1: The algorithm side continues to optimise possible sleep leakage and false detection scenarios, but due to the detection principle of the algorithm, similar problems exist in the industry.
2: For quiet scenes during non-sleep, promote the joint detection of multiple sensors and auxiliary devices to further improve detection accuracy.
8. Q: Does Xiaomi Smart Band 8 Pro support sleep breathing quality monitoring?
A: Yes.
Turning on sleep breathing quality monitoring will drastically reduce band life, please choose whether to turn it on or not according to your personal needs.
Path to switch on:
App: Mi Fitness app home page-Sleep-Three dots in the upper right corner-Sleep settings.
Band: Sleep app-settings-sleep breathing quality monitoring.
9. Q: Why is there no monitoring record or score in the App after Xiaomi Smart Band 8 Pro turns on sleep breathing quality monitoring?
A: First of all, confirm whether sleep breathing quality monitoring is enabled in the App, the path to enable: Profile-Devices-Sleep-Advanced monitoring-high-precision sleep monitoring
If the sleep time is too short, the effective monitoring duration is too short, the sleep breathing quality score or monitoring data will not be displayed (generally the night sleep time is more than 3 hours);
Inappropriate wearing style may result in failure to monitor sleep apnoea quality. It is recommended that the device not be worn too loosely and that the device be placed one finger away from the wrist bone.
If there is no such reason, check whether the App and firmware versions are up-to-date; we suggest restarting the band or unbinding the band to try again.
10. Q: Does Xiaomi Smart Band 8 Pro support blood oxygen detection? Does it support All-day blood oxygen monitoring? (General Knowledge)
A: Support. After waking up the band, open the Blood Oxygen app in the app list to manually measure the blood oxygen saturation. After the measurement, the result of this measurement will be displayed on the band.
Xiaomi Smart Band 8 Pro supports All-day blood oxygen monitoring, when it is turned on, the band will automatically measure the blood oxygen saturation when it detects continuous inactivity, but the battery life will also be reduced.
All-day blood oxygen monitoring turn on path:band-Blood oxygen-Settings-All-day blood oxygen monitoring；
11. Q: How long does it take for Xiaomi Smart Band 8 Pro to complete a single oximetry measurement?
A: Approximately 15-60 seconds.
Reason for timeout: Wearing condition, skin characteristics, environment and other factors may cause the measurement timeout.
Measurement Suggestion: Please adjust the band to ensure that the back of the device fits snugly around your wrist.
12. Q: What will happen to the sensor lights on the bottom of the Xiaomi Smart Band 8 Pro during oxygen saturation measurement?
A: The red light and infrared (not visible to the naked eye) will turn on, if the green light is blinking it proves that the heart rate is being measured.
13. Q: Can oxygen saturation be displayed on Xiaomi Smart Band 8 Proband displays?
A: Yes, some band displays will show oxygen saturation (supported by Space Station band displays), you need to switch the component manually, not all band displays will have oxygen saturation. You can choose to download it by themselves in Online.
14. Q: Will Xiaomi Smart Band 8 Pro alert me of abnormal oximetry when the oximetry value is at risk?
A: Xiaomi Smart Band 8 Pro can set up a reminder of low blood oxygen (80%, 85%, 90%). Measurements are for reference only and are not intended for medical reference or diagnostic use, please consult your healthcare provider if you feel unwell.
15. Q: What should I do if the Xiaomi Smart Band 8 Pro oxygen saturation measurement is very low?
A: Organise as follows:
Incorrect wearing position, due to the less blood vessels distribution at the wrist, the blood oxygen value is not easy to measure, please wear the band to one finger away from the wrist bone (ulna protrusion);
Wearing the band too loosely, please wear the band tightly, with a slight sense of urgency, and the band will not move when you shake your wrist;
Stretch the arm and open the elbow joint to avoid blood pressure on the blood vessels, making the measurement unreliable;
Place your arm on a stable place such as a desktop, with the screen of the band facing upwards, to avoid shaking and making the signal unstable.
It is recommended to move the wearing position of the band to ensure that the back of the band fits the wrist and remains stationary before measuring again.
The latest version has been optimised, please upgrade to the latest version for further experience.
16. Q: Does the Xiaomi Smart Band 8 Pro support standing alert?
A: Yes. After turning on the stand reminder switch, when it detects 50 minutes of inactivity in each natural hour, the band will vibrate and remind "Move" in the 50th minute, and if it recognises standing and walking within 10 minutes after the reminder, it will pop up the "Finished Standing" reminder. "Mi Fitness app-Health monitoring”
Mi Fitness app-Health monitoring-Standing-on/off> Set the time period
17. Q: Why does the standing reminder pop up on Xiaomi Smart Band 8 Pro even when I am standing all the time?
A: The Standing Alert is designed to keep you active, and the band needs to detect wrist activity and step counts to determine whether or not standing activity has been achieved. Therefore, if you have been standing still or making small movements, you may receive a Standing Alert. At the same time, we are constantly optimising the algorithms related to standing determination to gradually improve the user experience.
18. Q: Why did Xiaomi Smart Band 8 Pro suddenly receive a standing reminder when I just started my activity?
A: Certain conditions are required for the determination of standing alerts. If you have just started to move around and suddenly receive a standing alert from the Wearable device, it is because you are in an active state at that time but have not reached the threshold of the determination of standing activity, so you can continue to move around and ignore the standing alerts sent by the Wearable device at that time. If this phenomenon occurs frequently, you can submit relevant user feedback, and we are constantly optimising the algorithms related to standing determination to gradually improve the user experience.
19. Q: How can I view the number of steps, calories, and the number of times I stood up/hours of moderate to high intensity activity for the day on the Xiaomi Smart Band 8 Pro? (General Knowledge)
A: Band view: Tap the band to slide up and down, find the vitality indicator, tap into it to display the calories Kcal (kilocalories), steps, standing times/hours of medium-high intensity activity for the day's exercise.
App view: When the mobile phone is connected to the band, the data will be synchronised and viewed on the health page of Mi Fitness app.
Special Note:App data comes from both the phone and the band, and the data displayed has been fused. If the number of steps recorded by the phone is more than that of the band in the recent period (about 30 minutes), there may be a difference in the data between the two ends, so you can try to sync again after a period of time.
Points of difference: Xiaomi Smart Band 8 Pro syncs once every hour, band and mobile phone sync data at different frequencies, so it will lead to data differences;
20. Q: Does the Xiaomi Smart Band 8 Pro support connecting to a body fat scale?
A: It is not supported.
21. Q: Why is there no heart rate monitoring record on Xiaomi Smart Band 8 Pro?
A: Please troubleshoot as below.
Firstly, check whether there is a green light flashing when the back of the band touches the skin, a flashing green light indicates that the heart rate monitoring function of the band is normally on, without a flashing green light, please verify whether the heart rate monitoring is turned on or not;
Please wear it according to the correct way of wearing, the band strap should not be too loose, adjust the way of wearing, and then re-enter the heart rate function of the band to check;
Too dry skin, skin scars will affect the heart rate measurement; too low temperature in winter will also affect the heart rate measurement;
Without the above problems, you can restart the band, change the arm to wear and try to measure again.
Sports Related
1. Q: What are the Xiaomi Smart Band 8 Pro exercise modes?
A: A total of 161 sports:
| Pool Swimming | Dragon Boat | Indoor Running | Stair Climbing | Double Bar | Pole Dancing | Tennis | Beach Soccer | ice hockey | Chess |
| Open Water Swimming | Outdoor Running | Jump Rope | Exercise | Treadmill | Breakdancing | Basketball | Beach Volleyball | snowmobile | Checkers |
| Sailing | Walking | High Intensity Interval Training | Fitness Training | Group Exercise | Ballroom Dance | Golf | Rattan Ball | Sledding | Go |
| Paddleboarding | Walking | Yoga | Wall Balls | Combat Exercise | Modern Dance | Football | Indoor Football | Archery | Bridge |
| Water Polo | Outdoor Cycling | Indoor Cycling | Dumbbell training | Battle Rope | Dance | Volleyball | Sandbags | Darts | Board Games |
| Water Sports | Mountaineering | Elliptical | Barbell training | Mixed Aerobic | Boxing | Baseball | Ground Toss | Horse riding | Equestrian |
| Water skiing | Cross-country | Rowing machine | Weightlifting | Indoor Walking | Wrestling | Softball | Slalom | Tug of war | Athletics |
| Kayaking | Triathlon | Climbers | Hard Pulling | Indoor Fitness | Wushu | Rugby | Goalball | Hula Hoop | Racing |
| Kayak rafting | Rock Climbing | Stepper | Bobby Jumps | Square Dancing | Tai Chi | Hockey | Dodgeball | Kite Flying | |
| Boating | Skateboarding | Dynamic Cycling | Sit-ups | Belly Dance | Muay Thai | Table tennis | Snowboarding | Fishing | |
| Motorboating | Roller Skating | Core Training | Functional Training | Ballet | Judo | Badminton | Snowboarding | Frisbee | |
| Flipper Swimming | Parkour | Flexibility Training | Upper Body Training | Street Dance | Taekwondo | Cricket | Cross Country Skiing | Shuttlecock | |
| Diving | Beach Bike | Pilates | Lower Body Training | Zumba | Karate | Handball | Outdoor Skating | Swing | |
| Synchronised swimming | Paragliding | Gymnastics | Waist and Abdominal Training | Folk Dance | Free Fighting | Bowling | Indoor Skating | Physical games | |
| Snorkelling | BMX | Stretching | Back Training | Jazz Dance | Fencing/Kendo | Squash | Curling | Foosball | |
| Kitesurfing | Race Walking | Strength Training | Stroller | Latin Dance | Fencing | Billiards | Snow Sports | Shuffleboard | |
| Indoor Surfing | Free time activities | cross-training | Bars | Hip Hop | Jiu-Jitsu | Shuttlecock | Snowmobiling | E-Sports |
A: Running courses contain 10 types of courses, choose one of the courses and start exercising according to the course introduction.
10 types of running courses: basic run-walk combination, advanced run-walk combination, basic jogging, basic fat-burning running, advanced fat-burning running, MIIT fat-burning running, basic aerobic endurance running, advanced aerobic endurance running, basic interval running, advanced interval running.
3.Q: Does Xiaomi Smart Band 8 Pro support reminders during exercise?
A: Yes, Mi Fitness app: App-Workout-Choose mode-Settings
4.Q: What should I do if the band turns on the motion recognition function and misrecognises or fails to recognise?
A: The collation is as follows:
Xiaomi Smart Band 8 Pro supports motion monitoring function, in band settings - motion recognition, you can automatically recognise running, walking, cycling, rowing machine, elliptical machine, jumping rope after turning on the motion recognition switch. When actually exercising, the accuracy and sensitivity of the sport recognition function varies from person to person and is related to the posture and proficiency of the sport item; a very short duration of exercise or frequent changes in posture may not trigger the automatic recognition function; some life scenarios, such as driving a car, riding a bus and special activities in life that are more similar to the sport item, may trigger misrecognition;
If the sports scenes are not recognised successfully, it may be that the exercise duration is not long enough or the exercise posture is not standard.
5. Q: Xiaomi Smart Band 8 Pro prompts "Detected exercising, outdoor cycling", but it is not actually outdoor cycling?
A: Because the wrist state of brushing teeth, pushing a baby pram, chopping dumplings, and driving on bumpy roads is highly similar to riding, it may be mistakenly recognised as riding if it lasts for more than 3 minutes. Our engineers will continue to optimise the algorithm to bring you a better experience.
6. Q: How to adjust the order of Xiaomi Smart Band 8 Pro sports mode/exercise items?
A: The item supports automatic order adjustment, which is adjusted according to the number of times, and the more frequently used it is, the more it comes first.
7. Q: How to keep the screen always on during exercise on Xiaomi Smart Band 8 Pro?
A: You can go to band-Settings-Brightness and scroll down to find the resting screen display. After turning on the resting screen display function, the band will keep the screen lit to show the current exercise data status when the band is on exercise.
8. Q: What kind of professional sports data can be viewed on Xiaomi Smart Band 8 Pro?
A: It supports "VO₂ max", "Training load", "Recovery time", "Aerobic/anaerobic training effects " Four professional exercise data. Comprehensively measure the effect of exercise.
9. Q: What kind of data can be viewed on the Xiaomi Smart Band 8 Pro during sports?
A:Sports kind of main sport types support to view different data in the band, typical sports support is as follows.
Outdoor running: duration, distance, heart rate & heart rate zone, pace, calories, step frequency, average pace, step count.
Walking: duration, distance, heart rate & heart rate zones, pace, calories, stride frequency, average pace, number of steps
Free Range: Duration, Calories, Heart Rate & Heart Rate Zones
Hiking: duration, distance, heart rate & heart rate zones, pace, calories, pace frequency, average pace, number of steps
Outdoor cycling: duration, distance, heart rate & heart rate zones, speed, calories, average speed
Indoor Running: Duration, Distance, Heart Rate & Heart Rate Zones, Pace, Calories, Step Frequency, Step Count
Rope skipping: current set, set duration, set count, calories, frequency, heart rate, total duration, total count, total calories
Pool swimming: duration, distance, number of trips, calories
Extended exercise: duration, calories, heart rate & heart rate zones
Mountaineering, cross-country, hiking: duration, calories, average heart rate & heart rate zones, number of steps, average speed,
10. Q: Xiaomi Smart Band 8 Pro outdoor exercise distance error is large or no track after the end of exercise?
A: Outdoor sports need to keep the mobile phone Bluetooth link.
Before using the band for outdoor exercise, Android mobile phones should select the positioning authority of Mi Fitness app as "Always" or "During App Use", and turn on "Enable Background Unrestricted" on the App device page. "Enable Background Unlimited" on the app device page, otherwise there may be no track and the distance may be inaccurate at the end of the exercise. When the positioning permission is set to "Allow during use" or Mi Fitness app is in the background, the distance of outdoor exercise may be inaccurate or there may be no track after the exercise.
Before using band for outdoor exercise, iOS mobile phone should select "Always Allow" for the positioning permission of Mi Fitness app, and turn on the background app refresh switch in Settings-App-Mi Fitness-Background App Refresh in the mobile phone, otherwise there may be no exercise track and the distance may be inaccurate at the end of the exercise. Otherwise, there may be no track and the distance may be inaccurate after the exercise.
11. Q: Why doesn't Xiaomi Smart Band 8 Pro generate exercise data when I exercise?
A: Xiaomi Smart Band 8 Pro will not save exercise records, which may be caused by the following reasons:
Make sure the band is fully charged when exercising, exercise data will not be generated if the band is kind of switched off or restarted during exercise.
If outdoor exercise is enabled on the App side, please make sure the App is running in the background and keep the connection with the band; if the App is disconnected from the band or the App is cleared by the search, it will lead to the forced exit of the band exercise and no exercise data will be generated;
Outdoor sports need to rely on mobile phone GPS to record the track and distance. Therefore, you need GPS and App location permissions when doing outdoor sports.
iOS mobile phone: mobile phone Settings - privacy - positioning service open - scroll down to find the corresponding App - open "during the use of the App" (App positioning permissions are set to allow only in the use of the App, it will lead to the loss of track loss of positioning);
Android mobile phones: (UI interaction may be different for different mobile phone manufacturers), take Mi Fitness app as an example: Path to open location permission: App Settings-App Management-Permission-App Permission Management-Permission Management-Location.
12. Q: Why can't I view this exercise record in band after I finish this exercise after initiating exercise with the mobile app?
A: The exercise initiated by the App will not sync the exercise report to the band, and you can only view the exercise record on the band when you initiate the exercise from the band. So if you need to view the exercise record on band, please initiate the exercise from band.
13. Q: Why is the data on the mobile app and Xiaomi Smart Band 8 Pro not the same?
A: 1. If the difference is small, it is because the data on the band is synchronised every minute, and the interval between auto-sync and the phone is 30 minutes, please click Sync manually and check again.
2. If the difference is large, it is because the App data source may come from other devices, and the data on the band only comes from the data recorded on the band itself.
14. Q: Does the Xiaomi Smart Band 8 Pro support stroke recognition? What kinds of swimming styles can be recognised?
A: Yes, only breaststroke, freestyle, butterfly and backstroke are supported.
System Settings
1. Q: What languages does Xiaomi Smart Band 8 Pro support? (Specification table)
A: It supports selling local languages and does not follow the change of mobile phone system.
2. Q: What are the functions in the settings of Xiaomi Smart Band 8 Pro?
A: Band provides band displays replacement, display and brightness, vibration mode, do not disturb mode, message notification, motion recognition, usage preference, device password, application layout, battery, system operation, and about in the settings page.
3. Q: Does Xiaomi Smart Band 8 Pro support widgets? How to edit widgets?
A: Yes. To edit widgets, please open the Mi Fitness app on your mobile phone and click Devices-System- Widgets to replace/delete.
4. Q: How to set up Xiaomi Smart Band 8 Pro widgets?
A:
Mi Fitness app: Devices-System- Widgets, drag to adjust widget order, or drag to the bottom to delete widgets and add new widgets.
5. Q: Does the Xiaomi Smart Band 8 Pro widget sometimes fail to click and swipe left and right?
A: The widgets show you the main data of the app, and support swiping left and right to switch as well as tapping to enter the app quickly, the widgets do not support swiping up and down. After clicking the widget, it will jump to the corresponding app (support swiping up and down, right swipe to return), then right swipe will return to the widget, you can continue to switch the widget left and right;
The full-screen widgets for Weather, Breathing, Women's health management, Vitality, Pressure, and Oxygen are displayed on the same page as the initial page in the app, which may lead to the misunderstanding that clicking is invalid/sliding is invalid, but in fact you have already entered the app, and you can slide up and down to see the detailed data at this time;
6. Q: How to set the app list of Xiaomi Smart Band 8 Pro?
A: Mi Fitness app: Devices-System- Sort apps, drag to adjust the app order.
7. Q: What reminders does Xiaomi Smart Band 8 Pro support? Does it support customised vibration mode?
A: Band reminders include: Incoming call notification, to-do reminder, alarm reminder, App notification, standing reminder, SMS reminder, target reminder, schedule reminder, and other band app reminders, etc. The band supports customised vibration modes, which can be edited according to your own preferences, and need to be set up in the app. Enter the vibration mode on the Mi Fitness app device page and select any status reminder category to set the custom vibration mode.
8. Q: How to set and use Xiaomi Smart Band 8 Pro Do Not Disturb mode?
A: After the band turns on Do Not Disturb mode, it can accept messages but no longer vibrate and light up the screen to remind you, such as Incoming call notification, SMS reminder, App notification won't vibrate any more, and the band turns off Do Not Disturb mode by default. Do not block: heart rate abnormal reminder, blood oxygen abnormal reminder, high stress relaxation reminder, low battery, find device, Alarm, countdown, sleep mode wake up alarm, sports status recognition, swipe card cut card open card, unlock phone authorisation, sports mode up to the standard, swipe card, low balance;
Path of band setting: band-setting-DND mode:
Select "Off" to disable Do Not Disturb mode;
Select "On All Day" to keep Do Not Disturb mode on;
Select "On at regular intervals", the Do Not Disturb mode will be effective when it reaches the scheduled time;
Select "Synchronise with mobile phone", then the Do Not Disturb mode will be synchronised with the mobile phone to take effect (you need to open the Do Not Disturb permission of the app).
band displays right swipe to access the Quick Controls, there is a quick entry for Do Not Disturb, which supports the following features:
Select "Keep DND on" to keep Do Not Disturb mode on.
Select "1 hour on" to enable DND mode for 1 hour;
Select "4 hours on" to enable the Do Not Disturb mode for 4 hours;
Select "Custom", the Do Not Disturb mode will take effect at the scheduled time;
When Do Not Disturb is on, click the Do Not Disturb button to turn off Do Not Disturb mode directly.
9. Q: Does Xiaomi Smart Band 8 Pro support night mode?
A: No. Xiaomi Smart Band 8 Pro supports automatic screen brightness adjustment, which more accurately adjusts the brightness according to the ambient light to match your usage requirements.
10. Q: How is the time calibrated on the Xiaomi Smart Band 8 Pro? Does it support 24-hour format?
A: Xiaomi Smart Band 8 Pro will automatically synchronise the time on the phone side when connecting to the App. It supports 24-hour format.
11. Q: How does the Xiaomi Smart Band 8 Pro screen operate?
A: After the band is successfully bound, it will start to record and analyse exercise, night sleep, etc. Tap the touch screen to light up the screen.
Slide up and down to show the various entrances of the band first level menu, tap the screen to view different application functions;
Slide down from the top on the home screen: Turns on message notifications.
Swipe up from the bottom on the home screen: opens the app list.
Swipe left on the home screen: switches between widgets.
Swipe right on the home screen: opens the shortcut control
Swipe right from left on other pages: Go back to previous level
Long press on the band displays page to enter the band displays preview, swipe left or right to change your favourite band displays.
12. Q: How does Xiaomi Smart Band 8 Pro set up screen brightness? (General knowledge)
A: Xiaomi Smart Band 8 Pro supports screen automatic brightness and custom 255 level brightness. BAND's brightness setting method: Band click Settings-Brightness.
The automatic brightness is turned on by default. Xiaomi Smart Band 8 Pro supports automatic brightness and changes according to environmental brightness.
Custom brightness, support the brightness value of manual adjustment to the expected (need to continue taking effect after the automatic brightness switch needs to be turned off, otherwise it only takes effect).
13. Q: What is a continuous bright screen and how to turn on?
A: After the continuous bright screen function is turned on, the BAND screen will remain always on a certain period of time.
Open: Band-Settings-Brightness-Continuous bright screen. You can choose 5/10/15/20 minutes. After opening, the power consumption will increase sharply.
14. Q: Xiaomi Smart Band 8 Pro supports cover screen? Does it support customized screen time?
A: Xiaomi Smart Band 8 Pro defaults to open the cover screen to support closure. Settings: Band-Settings-Brightness-LOCK Screen-cover screen;
When covering the Band screen, the screen will be at the screen, and the BAND default screen time is 5S. BAND can customize the screen time. Settings: Band-Settings-Brightness-Lock Screen-Sleep
15. Q: Does Xiaomi Smart Band 8 Pro support Raise to wake? (Specification table)
A: Support. Default 08: 00-22: 00Custom, can be switched and updated in the BAND settings.
Path: Settings-Brightness-Raise to wake.
Start time = end time, then Keep DND on;
After turning the interest screen display, the Raise to wake function will be automatically turned off to reduce the impact of battery life. It can be turned on again in the Raise to wake function.
Note:
If you lift your wrist without light, please verify the Custom time of setting Raise to wake. Raise to wake will be closed automatically after the setting time period.
16. Q: Why does the Raise to wake on Xiaomi Smart Band 8 Pro not work?
A: 1. Please make sure whether you have turned on the screen saver display, it will turn off Raise to wake automatically when you turn on the screen saver display.
2.Please make sure whether you have turned on the power saving mode, after switching to power saving mode, Raise to wake will be closed automatically.
3.Please make sure whether band is in Raise to wake opening time period, the default opening time period is 8:00~22:00, you can manually adjust the opening time period of Raise to wake according to your needs.
4. Raise to wake is strongly related to the posture of turning over, dropping and lifting the wrist, since the product can't take into account the posture of turning over, dropping and lifting the wrist of all users, there will be recognition bias, please refer to the standard wearing posture to wear and try again.
17. Q: Why does Xiaomi Smart Band 8 Pro not support Raise to wake response speed setting?
A: Xiaomi Smart Band 8 Pro adopts the new Raise to wake algorithm, while combining with user habits, the current default speed balances the user experience and battery life, for a better experience.
18. Q: What is the reason why Xiaomi Smart Band 8 Pro is not sensitive or slow to respond when lifting my wrist?
A: Raise to wake is strongly related to the posture (flipping, dropping and lifting the wrist), wearing position and band strap elasticity. Since the product cannot take into account the posture of flipping, dropping and lifting the wrist and the degree of wearing of the wrist for all users, there may be a deviation in the speed of response.
If your wrist lifting is not sensitive or slow, we suggest you try to adjust the wearing position and wrist lifting posture to find the most suitable posture that matches your wearing style, or you can also increase/adjust the angle of the wrist turning inwards and experience it again.
19.Q: How do I switch on, switch off, reboot or restore the factory of Xiaomi Smart Band 8 Pro?
A: They are introduced as follows.Switch off/on: The band will automatically switch off when the power level is too low, manual switch off is supported. In the low power off state, charge it again and the band will automatically switch on when the power level reaches the power level for switching on the band (about 3 minutes);Reboot/restore to factory: choose reboot or restore to factory in "Settings" of band to bind the connection status, and unbind in App to restore factory settings as well.In the band QR code to be bound page, in the click system operation can choose shutdown, reboot, restore factory.
20.Q: What data will be cleared when Xiaomi Smart Band 8 Pro restores factory settings?
A: The collation is as follows:Band's daily data such as heart rate, sleep, stress, blood oxygen, daily activities (calories, steps, standing, medium-high intensity), including historical data not pulled by the app;band's exercise log;Weather data cached by band;
Non-preset band displays that you has pushed to the band;
Messages in the message list;
Alarms that have been added;
All setting items restored to factory defaults.
21. Q: How do I upgrade the firmware on the Xiaomi Smart Band 8 Pro?
A: Mi Fitness app:Device - Update. If you find a new version to update, click to download the upgrade package;The upgrade package will be pushed to the band automatically after it is downloaded, and the band will be upgraded and restarted automatically after the upgrade package is received.Note:The power level of the band should be 20% or above when upgrading. During the upgrade process band needs to stay connected to the mobile phone, try to keep band near the mobile phone, try to keep Mi Fitness app running in the foreground, it may happen that the app is cleared in the background, resulting in upgrade failure.
22. Q: What should I do if the upgrade of Xiaomi Smart Band 8 Pro is slow or takes particularly long?
A: If the band upgrade is particularly slow and you still have to wait for a long time for the device to reboot after the app shows the transfer is complete, please perform the following checks or actions:The time required for upgrade in general is related to the version download and mobile phone model. Usually, it takes about 15 minutes for Android upgrade and 20 minutes for iOS upgrade, please wait patiently;Check whether the Wearable device has enough power, the remaining power will affect the upgrade speed of the Wearable device, please make sure that the Wearable device has more than 20% power when upgrading; you can connect the band to the power supply before upgrading;
Check whether the network environment is good, the time needed for upgrading is closely related to the network status, please make sure the network environment (/4G/5G, Wi-Fi) is in good condition;
Check the system version of your mobile phone, Android users are recommended to upgrade their mobile phone system to Android 6.0 or above before trying to upgrade the band;
Don't operate the band and App frequently during the upgrade process. Frequent operation of the band or App during the upgrade process may cause the system to take longer time to complete the upgrade for the band.
23. Q: What should I do if Xiaomi Smart Band 8 Pro says "Upgrade failed, rollback to previous version"?
A: When Xiaomi Smart Band 8 Pro is upgrading, if there is a disconnection (Bluetooth connection disconnected), the installation package will fail to be transferred, and then the band will restart and display "Upgrade Failed, Back to Pre-Upgrade Version":
If APP has not done any other operation and is still in the upgrade transmission interface, after the device is reconnected to complete the synchronisation, please go to the place where there are fewer Bluetooth and Wi-Fi devices and click Retry to reduce other signal interference; if APP has returned to the function interface, please go to the place where there are fewer Bluetooth and Wi-Fi devices and click Check Update to re-initiate the upgrade.After re-initiate the upgrade, the progress of band upgrade will continue to transmit from the last failure.If the update fails again under Bluetooth connection, we suggest you choose "Restore Factory Settings" (this operation can unbind the band), restart the paired mobile phone, and then after the mobile phone and the device reboot, you can upgrade again by re-binding with the App.
When the band and mobile phone are close to each other, please follow the upgrade tips: keep the Mi Fitness app upgrade interface in the foreground, and wait patiently for the upgrade to complete.
24. Q: Why does the "Preparing for update verification" screen stay longer after the transfer is 100% complete?
A: After the transfer interface shows 100%, it means the new version upgrade package has been transferred. The interface of "Preparing for update verification" is carrying out the verification of the integrity, legality and encryption of the upgrade package, which is a normal upgrade process, please wait patiently.
25. Q: Does Xiaomi Smart Band 8 Pro support setting device password?
A: Yes. Device password is turned off by default, when it is turned on, the device will be locked if it detects not wearing it, and you need to enter the password to unlock it after wearing it again, switching from running bean mode or necklace mode to wrist mode on the band, and after rebooting.Turn on path:Mi Fitness app: device-Security-PIN, enter the 6-digit PIN;
Band-Device-PIN-on
26. Q: What should I do if I forget my device PIN for Xiaomi Smart Band 8 Pro?
A: If the band device PIN is forgotten, you can follow the below method:
You can connect your device to the mobile app first, and after successful connection, you can turn off or modify the device password in the device page - device password function.
Note:If your band forgets the device password and cannot connect back to the app, please contact/apply to the after-sales service centre for processing.
27. Q: Why do I need to re-enter the device password during the wearing process after switching on the device password?
A: As the posture of each user may be different, our algorithm engineers have optimised the wear-related algorithm in the latest version, which will reduce the situation of mistakenly identifying the wrist off, please upgrade to the latest version to experience.
28. Q: After turning on the device password, only tapping on the screen after locking the screen can bring up the password input interface, and there is no response to sliding.
A: The engineers have optimised the lock screen issue, and the new version supports tapping and sliding to trigger the password input, please upgrade to the latest version to experience it.
29. Q: Does Xiaomi Smart Band 8 Pro support unlocking the phone?
A: Xiaomi Smart Band 8 Pro supports unlocking mobile phone function. band unlocking is a one-to-one binding between band and mobile phone, and the band acts as an ID within a safe distance, which can be used as an alternative to inputting the unlock password or pattern, which greatly improves the convenience of operation while ensuring security. The function of unlocking mobile phone is enabled in Mi Fitness app, which requires Bluetooth connection between mobile phone and band.Setting path:
Mi Fitness app-Device-Security-PIN-Set PIN. After the lock screen password is set, confirm the unlocking in the band, then the binding is successful, and you can choose the unlocking distance (close, moderate, slightly far away).Unbinding:
You need to disable the function of unlocking with Bluetooth device in the system settings of your mobile phone: Phone Settings-Passwords&security-Unlock with Bluetooth device
Note:The unlock phone feature needs to be used with Xiaomi phones with MIUI 12 and above.
30. Q: Does Xiaomi Smart Band 8 Pro support find band? (Specification table)
A: Yes. The product uses motor vibration to respond to finding a band.Path: App-Device-Find phone.
31. Q: How does the Find phone function work on Xiaomi Smart Band 8 Pro? (General knowledge)
A: Xiaomi Smart Band 8 Pro supports Find phone function, which requires the band to stay connected to the phone.Operation path and method:Right slide on band displays - Quick Control - Find phone;Device-System-Sort apps-More-Find phone.After clicking "Start Finding", the band will display a ringing animation, and the phone will ring, and the band can turn off the ringing by clicking "Stop Finding".
Charging and battery
1. Q: How is the battery life of Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro battery life performance for each usage model is shown in the table below:
| Duration | Test Scenarios |
| After fully charged, use factory default settings, use static band displays, AOD resting display smart on, turn off high-precision sleep monitoring, sleep respiratory quality monitoring, All-day stress monitoring. turn on 30 minutes/times all-day heart rate detection; turn on message notification ( Enable message notification (100 messages, 10 incoming calls, 3 alarms per day); Launch App to sync data once a day; Measure blood oxygen manually 2 times a day; Enable exercise record for 60 minutes per week; | |
| Typical AOD Endurance Mode: 6 days | Turn on message notification (100 messages, 10 incoming calls, 3 alarms per day); Raise to wake 200 times per day; Launch the App to sync data once per day; Manually measure blood oxygen 2 times per day; Turn on exercise logging for 60 minutes per week; |
| Fully charged, using factory default settings, using static band displays, turn on high-precision sleep monitoring, sleep breathing quality detection, turn on auto heart rate 960 beats/day (1 minute at a time, based on 16 hours, with the remaining 8 hours in sleep), message push 200 messages/day, 15 incoming calls per day, and Vibrate for 30 seconds each time, Raise to wake 500 times/day (5 seconds each time, manual oxygen measurement 2 times/day, 90 minutes of exercise per week (GNSS mode), Alarm 30 seconds each time 3 times/day |
2. Q: How does the Xiaomi Smart Band 8 Pro perform in terms of battery life in actual use?
A: Organised as follows:
1. When AOD is turned on and health monitoring is basically turned on in full, the number of normal usage days of Xiaomi Smart Band 8 Pro is around 2-3 days (turn on AOD rest display, heart rate monitoring, all-day pressure, all-day blood oxygen, heart health monitoring, REM sleep, wrestling game, and other functions are used normally). If other functions are used more frequently, the number of days will be further compressed to about 2 days.
2、Without turning on AOD and with health monitoring basically fully open, the normal usage of Xiaomi Smart Band 8 Pro is about 8 days (heart rate detection, all-day pressure, all-day blood oxygen, heart health detection, REM sleep, combat games, and other functions are used normally). If other functions are used more frequently, the usage days will be further compressed to roughly 7 days or less.
3. Q: Which functions enabled on Xiaomi Smart Band 8 Pro will cause the band to consume power fast?
A: Xiaomi Smart Band 8 Pro supports Battery Security feature, you can check the current high power consumption items that have been turned on in Settings - Battery - Battery Life Optimisation.
Sleep breathing quality monitoring function, turn on heart health monitoring mode (heart rate real-time monitoring at this time), turn on sleep high precision monitoring, turn on rest screen display, turn on screen always on mode when exercising, frequent message alerts and bright screen, turn on all-day pressure auto-detection, turn on All-day blood oxygen monitoring or use blood oxygen detection frequently, turn on gaming The band displays frequent gaming experience, the use of these features may cause the band's battery life to become shorter.
4. Q: What should I do if my Xiaomi Smart Band 8 Pro has fast power consumption and short battery life?
A: Please troubleshoot as below. (App connected with band, default settings, typical model lasts 14 days; turn on AOD resting screen display, typical model lasts 6 days)
Xiaomi Smart Band 8 Pro takes about 1 hour to charge, please make sure the charge is full first;
Update the band firmware to the latest version for use after charging.
Check whether to turn on sleep breathing quality monitoring function, turn on heart health monitoring mode (heart rate real-time monitoring at this time), turn on sleep high precision monitoring, turn on resting screen display, turn on the screen constant light mode when exercising, frequent message alerts and brightening the screen, turn on all-day pressure auto-detection, turn on All-day blood oxygen monitoring or frequent use of the blood oxygen detection. Enable gaming band displays to experience games frequently, the use of these features may cause the band's battery life to become shorter, can be turned off and restarted and then used to observe;
If the function of fast power consumption has not been turned on, it can be restored to the factory and reconnected, and then continue to use and observe;
If the function of fast power consumption is not enabled, and the problem of fast power consumption still occurs, submit user feedback in the App, and then upgrade the feedback to the Technical Support Centre - Wearable Group of the Service Department, and then it will be synchronized with the R&D analysis;
Note:Xiaomi Smart Band 8 Pro supports Battery Security function, you can check the current high power consumption items that have been turned on in Settings - Battery - Battery Optimisation, and you can also check the full battery life that can be improved after turning it off (lab verified data).
5. Q: Does Xiaomi Smart Band 8 Pro support power saving mode?
A: Yes, you can set the band to power saving mode directly in the band settings. When power saving mode is turned on, the band will only record basic time, steps and basic sleep information, band Bluetooth and other functions (Raise to wake, heart rate, blood oxygen, etc. monitoring) will be turned off, and you can't connect to the app to sync data. The power saving mode will show a dark colour power saving page, which supports long press to exit and charging to exit (long press more than 0.5S to start triggering the exit of power saving mode, and continue to long press for about 2S to exit the power saving mode), and the power saving mode doesn't support left and right up and down sliding.
Setting method: band setting - battery - power saving mode.
Exit power saving mode: Long press the screen of band for 2 seconds or plug in the charger, band will exit power saving mode.
Note:When band turns on the power saving mode, it will disconnect the Bluetooth voluntarily, and Raise to wake will also be turned off.
6. Q: When Xiaomi Smart Band 8 Pro is fully charged, the battery page in Settings shows that the estimated usable time is about 14 days?
A: In the latest version of the band, more screen and chip power saving strategies have been imported to greatly improve your actual usage time. Please upgrade to the latest version to experience it.
7. Q: How to charge Xiaomi Smart Band 8 Pro?
A: Xiaomi Smart Band 8 Pro has a 289mAh battery capacity, which takes about 1.5 hours to fully charge, and the band comes standard with a dedicated magnetic charging stand.
To charge, you don't need to disassemble the band strap, you need to connect the two ends with metal contacts to the dedicated charging cradle. Then connect the charging cable to a standard USB charging head with a voltage of 5V and an output current of 500mA or more.
Note:
When charging, please make sure the charging contact piece is clean and dry, and check whether the charging buckle and charger are in good contact.
If the band has not been used for a long time, it will take a while for the screen to display the charging screen when charging again.
While the band is charging, you can check the current time, receive call alerts and App notifications.
It is recommended to use a 3C certified charging head for charging.
Only the Xiaomi Smart Band 8 Pro's standard charging cable is allowed to be used for charging, no other non-standard charging cable can be used. Using other non-standard charging cables may cause abnormalities such as burnout of the entire device.
8. Q: How can I check the charging status of Xiaomi Smart Band 8 Pro?
A: When the band is inserted into the charging cradle, it will show the icon of being charged, the current time and the specific percentage, when it is fully charged, the band will vibrate to remind you that the power level shows 100%.
9. Q: What should I do if the Xiaomi Smart Band 8 Pro cannot be charged or is not fully charged?
A: Please follow the below method to troubleshoot:
If charging with mobile power (rechargeable power bank), as rechargeable power bank has a protection mechanism, it can't charge the product fully normally when the rechargeable power bank is low, we suggest using a standard USB charging head with a voltage of 5V output current of 1A or more and a special charging cable as standard to charge the product;
Check whether the metal contacts of the band body and the charging cable are stained, you can try to wipe them with alcohol cotton, paper towel, etc., to make sure that there is no poor contact between the band body and the charging cable;
Whether the charging adapter is normal, you can try to replace other standard adapter to connect the band charging cable for charging;
Whether the charging cable is normal or not, if there is a spare charging cable for the same model of band, you can try to replace the charging cable;
Try charging in an environment with a temperature of 10°C or above;
Charging time of Xiaomi Smart Band 8 Pro is about 1 hour, when it is not fully charged, please check the charging time to see if the charging time is too short to make it full;
When the charging power reaches 100%, please do not unplug the charging cable immediately, it is recommended to continue charging the band on the charging stand for 6~7 minutes;
If there is no response for a long time, you can apply for after-sales testing.
Note:Please check whether the ambient temperature of the band is too low or too high when charging, the system will prohibit charging if the temperature of the band is too high or too low, and the charging function will be resumed automatically when the temperature is normal.
10. Q: How can I check the charging status of Xiaomi Smart Band 8 Pro?
A: When the band is inserted into the charging cradle, it will show the icon of being charged, the current time and the specific percentage, when it is fully charged, the band will vibrate to remind you that the power level shows 100%.
11. Q: Does Mi Fitness app have band charging record?
A: This feature is not supported at the moment, please pay attention to the subsequent product updates.
12. Q: Can I use mobile power to charge the Xiaomi Smart Band 8 Pro?
A: Using mobile power to charge the band may result in the band not being able to fill up, it is not recommended to use mobile power to charge the band.
Reason: Because most of the mobile power in the market comes with the function of automatic switching off charging when full, the mobile power will automatically switch off when the discharge current of the mobile power is small to a certain degree. when the band is charging with a small current, the mobile power will mistakenly think that it is already full, and thus switch off the charging current of the band, and thus there may be a situation of the band not being full or not being able to be filled up.
Therefore, when using the mobile power to charge the band, it may not be able to charge the band or it may not be able to charge the band.
13. Q: What should I do if I drop the Xiaomi Smart Band 8 Pro charging base during the charging process?
A: Xiaomi Smart Band 8 Pro has a rounded back shell and a flat charging base, under magnetic suction, the main unit and the base may shake or loosen when pressed or pulled. It is recommended that the band be placed on a smooth surface for charging, and avoid pulling the charging base during the charging process.
Other Apps
1. Q: How does the Xiaomi Smart Band 8 Pro Alarm function work?
A: Xiaomi Smart Band 8 Pro Alarm feature can be set in Mi Fitness app, or you can set, edit, add, and delete alarms in the Alarm app in band;. You can choose to set up to 10 alarms once only, daily, weekdays, holidays, and custom set single and multiple days from Monday to Sunday.
Xiaomi Smart Band 8 Pro can automatically synchronise the Alarms of MIUI system phones, and when one device is turned off in the connected state, the other will be turned off as well.
Xiaomi Smart Band 8 Pro supports smart wake-up 10 minutes in advance. Within 10 minutes before the alarm goes off, the device will automatically find the best time to go off when you are in light sleep. If no light sleep time is found, the alarm will ring at the original time.
Tap the "Off" button to switch off the alarm when the band alarm is on. Tap "Later" button to remind you after 10 minutes.
2. Q: Does Xiaomi Smart Band 8 Pro support mobile phone alarm reminding and how to turn off and delete the Alarm synced with MIUI phone?
A: Yes, this feature is only supported by Xiaomi mobile phones, and you need to set it in Mi Fitness app. To use this feature, you need to keep your mobile phone connected to the band, and the band will synchronously vibrate to remind you when your mobile phone Alarm rings.
Connected state: MIUI mobile phone Alarm reminder, the alarm will be triggered on the mobile phone and band at the same time, you can operate the alarm reminder through the band to turn off and later, the band can not change the mobile phone alarm information, such as the need to change you needs to modify the mobile phone system in the alarm;
Non-connected state: MIUI Alarm can not be synchronised to the band, it needs to be handled on the mobile phone;
MIUI mobile phone system Alarm will not be synchronised to band, but only for synchronised reminder function;
Alarms added to band and Mi Fitness app-device-alarms can be synced to app and band in both directions; alarms added here can be deleted and synced.
3. Q: How does the stopwatch feature work on the Xiaomi Smart Band 8 Pro? (General knowledge)
A: Xiaomi Smart Band 8 Pro has stopwatch function. To enter the stopwatch function, tap the bottom button to start the timer, and the screen is always lit during the timer. After starting, tap the top button to record the ticks, tap the bottom button ⏸ to pause the timing; after pause, tap the bottom button ▶ to continue the timing, tap the bottom ⏹ to end the timing. The stopwatch can record up to 23 hours, 59 minutes, 59 seconds and 99 centiseconds, and there can be up to 99 punches recorded.
4. Q: How does the Xiaomi Smart Band 8 Pro countdown function work? (General knowledge)
A: Enter the countdown function on the band, select the countdown time and it will start directly. Click the bottom button ⏸ to pause the countdown after it starts, then click the bottom button ▶ to continue the countdown, and click the bottom button ⏹ to stop the countdown, and it does not support to return to the band displays while the countdown is in progress.
5. Q: How to use Xiaomi Smart Band 8 Pro calendar function?
A: Band tap calendar to view today's solar calendar, lunar calendar, week number and other information, in the calendar details page tap next and previous page to view the calendar information before and after, such as a holiday will display holiday information, if the day is not the day, it will not be displayed.
6. Q: Does Xiaomi Smart Band 8 Pro support mobile phone calendar synchronisation? (Specification table)
A: Support. After Xiaomi Smart Band 8 Pro supports the schedule function, when the device is connected to the phone and all notification permissions are turned on normally, the band will automatically synchronise the schedule in the phone's calendar.
The band can store and display the next 7 days' un-started schedules (up to 20), you need to connect to your phone and turn on the "mobile schedule sync".
To enable, connect to your phone and turn on "mobile schedule sync". Path: Mi Fitness app - device page - mobile schedule sync.
Note:The schedule sync is only supported by MIUI phones with Android 6.0 and above or devices with iOS 12.0 and above, and can only sync the schedule information of the mobile calendar.
7.Q: Why can't the Xiaomi Smart Band 8 Pro calendar be synchronised properly?
A: The band calendar sync only supports the calendars of MIUI phones and iOS phones, but not the calendars of the three parties.
8.Q: How can I check the weather on Xiaomi Smart Band 8 Pro?
A: First of all, you must enable weather sync in Mi Fitness app: Device-Apps-Weather. Tap the weather app in the band interface, you can view the current weather, the display content is: update time, weather icon, current temperature, all day temperature, air quality, location, sunrise and sunset, wind, humidity, UV, and you can view the weather for the next 7 days at most.
Tap the city switch icon at the top of the band interface to switch to another region (supports manually adding up to 5 cities in the app)
You can set the region and city in Mi Fitness app to enable the weather alert. Once turned on, the band will receive a push when a weather alert notification is received.
Mi Fitness app: Device-System-Sort apps-Weather updates, Locations, choose location (automatic location or manual city selection), temperature unit (Celsius/Fahrenheit), Weather alert push.
Note:To view real-time weather using the band, you need to keep your phone connected to the band. If the band is not connected to the phone, the weather will show the information synchronised when the phone was last connected.
9. Q: Does the weather app on Xiaomi Smart Band 8 Pro support switching cities?
A: Xiaomi Smart Band 8 Pro weather supports switching cities;
You need to add other cities in the App to display the switch city button on the home page, if you don't add other cities, it will only locate the current city and not display the switch button.
The path and operation of adding cities in the app are as follows:
10.Q: Why the weather areas on Xiaomi Smart Band 8 Pro are not updated automatically after switching cities?
A: If the area on the band is not automatically updated after switching cities, we suggest you go to Mi Fitness app to re-sync.
Android mobile phones: Go to Mi Fitness app device page, select weather settings and enter to refresh or click on the city to relocate;
For iOS phone: go to Mi Fitness app device page and click Sync to refresh.
11. Q: Why are the weather details on the Xiaomi Smart Band 8 Pro 8 different from those on my mobile phone? (General knowledge)
A: It is sorted out as follows:
Due to switching cities, the area on the band is not automatically updated and still shows the weather of the previous area, we recommend you to go to Mi Fitness app to re-synchronise;
The weather data on band is sent directly from the server network, which may be different from the data source of various weather apps on your mobile phone, and it is normal that there is a small difference.
12. Q: How do I use the remote photo function of Xiaomi Smart Band 8 Pro? (General knowledge)
A: The photo function of the band can control your mobile phone to take photos through the band. This function needs to be used in the state of connection between the band and the mobile phone, and it needs to be paired in the App before using this function, and the pairing methods are organised as follows.
iOS mobile phone: after binding the device, the system will pop up the pairing pop-up box, click to allow pairing.
Android phone: Mi Fitness app-Device-System-Sort apps-Camera-Bluetooth pairing (unpairing)
After pairing, open the Camera app on your mobile phone and press the photo button of the band to take photos with your mobile phone.
13. Q: Why can't I use Xiaomi Smart Band 8 Pro to take photos remotely?
A: The remote control function is based on the volume keys of the mobile phone. Before using it, you need to make sure the volume keys of your phone have the function of shutter to take photos, and Android phone users need to enable the photo function in the app in advance.
If you can't use the remote photo function, please check the following settings:
Check whether the photo-taking function is enabled in the App. band and connect, tap Device > Camera in the App, and follow the on-screen prompts to turn on photo-taking;
Check whether the volume keys of the mobile phone have the function of shutter to take photos;
If the App shows that the band is connected, but the remote control can not be used to take pictures, priority check the Bluetooth list, whether the band is correctly connected (must be connected), if it is not connected, you need to follow the process of connecting the Bluetooth Tip: The remote photo function is a lab feature, and due to compatibility issues, some phone models, such as Redmi Note 9, cannot support this feature.
14. Q: What should I do if my phone lights up when I swipe left/right in the widget interface on the Xiaomi Smart Band 8 Pro?
A: band will pre-load the interface of the left and right screens, so in the widget left/right slide to the music of the previous interface, the music interface will be loaded in advance, at this time will be requested to the mobile phone to search for the wonderful device mobile phone screen will be temporarily lit, please do not have too much to worry about, we have received your feedback, we will be in the next version of the model comprehensive processing.
If you don't often use the music function, you can set up other widgets you often use in App-Device-Widget Management to replace the music widget, and this phenomenon won't occur.
15. Q: Can Xiaomi Smart Band 8 Pro control the music playing on my phone?
A: Xiaomi Smart Band 8 Pro can control the music playback of mobile phone, when the band and mobile phone are connected, the mobile phone first opens the music player, and after it starts playing the music, the band enters into the music interface of the band, you can pause the playback by clicking the pause button on the band, and you can switch to the previous song or the next song by clicking the cut button, and you can click "+" button at the bottom of the volume button, and then click "+" button. Click the volume button at the bottom, then click "+" and "-" to adjust the volume.
Note:
When band is connected to Xiaomi mobile phone, you need to open the Mi Fitness app to notify the right to use it before you can use the music control function;
In order to better use band to control the music playback of mobile phone, this function needs to keep Mi Fitness app running in the background after the mobile phone starts to play music. In order to avoid the one-click memory cleaning in Android system and some security software cleaning process or blocking, please follow the requirements to set up in App-"Device"-"Enable background permission" page.
16. Q: What should I do if I can't get music on my Xiaomi Smart Band 8 Pro?
A: Please troubleshoot as below.
Check whether the App has acquired the notification use right, and whether the notification permission of the App has been turned on. Check whether the App has correctly enabled the notification reading privilege; if it is the latest system of Xiaomi mobile phone, you need to enable the privilege: Settings-Privacy-Privacy-Protection-Special Privilege Settings-Device and App Notification-Check "Mi Fitness", try to turn it off and then turn it on again.
Make sure the music player is turned on and the app is connected to the band.
If you can't control a certain music player but other players in your phone can, we suggest you uninstall and reinstall the player and try again.
17. Q: Does Xiaomi Smart Band 8 Pro support connecting headphones?
A: No.
18. Q: Does Xiaomi Smart Band 8 Pro support torch function? (General knowledge)
A: Xiaomi Smart Band 8 Pro supports torch function. Find the torch in the band app list to turn it on or swipe right on the main band displays to enter the control centre to turn on the torch, and tap the screen to turn off the on-screen torch function when it is on.
19. Q: Does Xiaomi Smart Band 8 Pro support compass? (Specification table)
A: No support. The product does not have a geomagnetic sensor, the compass function is not a good experience, so the Xiaomi Smart Band 8 Pro does not support the compass function.
20. Q: Does Xiaomi Smart Band 8 Pro support independent satellite positioning?
A: Xiaomi Smart Band 8 Pro supports independent satellite positioning.
GPS positioning is strongly related to environmental factors, such as blockage by tall buildings, signal reflection, interference from metal objects, and interference from water reflection (lakeside, seashore), etc. These environments have a shielding effect on GPS signals, resulting in a slower search for satellites. It is recommended that you play sports in a place with less obstruction and an open environment.
21. Q: What should I do if I can't locate my Xiaomi Smart Band 8 Pro in underground garage? (General knowledge)
A: GPS positioning relies on being able to search for satellites, and it is normal that the GPS will not be able to search for satellites in an underground garage, resulting in failure to locate the device. It is recommended to go to a place with wide space to locate, meanwhile, Xiaomi Smart Band 8 Pro needs to be combined with a mobile phone to achieve positioning (connect the band to a mobile phone that can locate properly to locate the device through the mobile phone's GPS).
a. Common factors affecting the search, such as dense buildings, tunnels, underground car parks, under viaducts, and cloudy and rainy weather.
b. When there is no GPS signal, the movement track of band will not be displayed, such as entering indoor or underground garage after running one kilometre and losing GPS signal.
Troubleshooting
1. Q: What should I do if my Xiaomi Smart Band 8 Pro does not switch on? (General knowledge)
A:If your device can't be switched on, please do the following to troubleshoot.
1.Band device needs to be connected to the charging cable to activate the power on for the first time use;.
2.The device may be in the power off state, it needs to be charged for about 5 minutes before it can be switched on; 3.It is recommended to use the standard charging cable.
3. It is recommended to use the standard charging cable for charging;
4. If using mobile power charging, need to replace the standard USB adapter for charging;
5. Check whether there are stains on the metal contacts/charging surface of the main body of the device and the metal contacts/charging surface of the charging cradle/cable, you can try to wipe them with paper towel, etc., (if there is corrosion, use a cotton swab or a cotton cloth moistened with alcohol to wipe them) to ensure that the main body of the device and the charging cable do not have any poor contact conditions;
6. Confirm whether the protective film of the charging base and the protective film of the back shell of the device are torn off;
7-Check whether the charging cable and the equipment between the plug back, repeated pulling and inserting a few times to try (a little hard to plug tightly or shake to try, to avoid contact is not in place);
8-Charging adapter is normal, you can try to replace the other adapter to connect the device charging cable for charging (to ensure that the USB port is normal power supply);
9-if there is a spare charging cable (or charging cable of the same device) can try to replace a charging cable to try;.
10. whether the charging environment temperature is low, it is recommended to charge in the environment above 10 ℃;
11.If the device is connected to the charger for a long time charging unresponsive, you can apply for after-sales testing.
2. Q: Why does Xiaomi Smart Band 8 Pro have a black screen and no response to clicks?
A: The band will automatically switch off in 15 minutes when it is not paired to protect your band. please recharge it and switch it on to use it.
3. Q: Why does Xiaomi Smart Band 8 Pro shut down in high temperature?
A: Considering the thermal safety of the user, the high and low temperature shutdown protection mechanism is incorporated, when high temperature will prompt you to turn off the band, after triggering the thermal protection shutdown, it can be activated and restarted by charging. Departure of low-temperature protection will also automatically shut down and restart by charging activation;
Remarks: Battery temperature ≥ 58 degrees will directly shut down, the bottom case temperature lasts for one minute ≥ 45 degrees will countdown 3 seconds to shut down, below -18 degrees will automatically shut down;
4. Q: Why does the Xiaomi Smart Band 8 Pro's band strap not spring back into place after assembly?
A: Xiaomi Smart Band 8 Pro band strap supports quick release, Quick-release button is a movable part, in order to avoid the band strap shaking after assembling, the band strap design is in accordance with the tight design, if there is a situation that the buttons do not spring back in place after assembling, you need to quickly press the assembly to ensure that the band strap is assembled. If there is a case that the button does not spring back after assembly, you need to press the band strap quickly when assembling the band strap to ensure that the band strap is assembled in place, and the button will spring back into place.
5. Q: Can the band strap of Xiaomi Smart Band 8 Pro be shaken slightly after assembly?
A: Xiaomi Smart Band 8 Pro band strap supports quick-release, Quick-release button is a movable part, and there is a gap between the band strap capsules, there may be slight shaking on the band strap, it is not a fault, the gap is designed to ensure the normal activity of the quick-release button, to ensure the quick-release feel. The gap is designed to ensure the normal movement of the quick release button to ensure the quick release feel.
6.Q: Is the Xiaomi Smart Band 8 Pro allergic to wear?
A: Xiaomi Smart Band 8 Pro comes standard with a band strap that is made of a professional healthy antibacterial material, which meets the limited requirements of the national standard GB/T 26572. Due to individual differences, there may be a few people who have an uncomfortable reaction to a specific material and have symptoms of suspected allergy, and the possible causes of suspected allergy symptoms:
Wearing too tight, not breathable, press out the marks after repeated friction leading to redness and itching;
Wearing the product in the shower and not cleaning it for a long time, the residue accumulates and leads to suspected allergy symptoms.
① If severe allergy occurs, it is recommended to stop wearing the product and consult a physician.
② If there are only minor redness and itching symptoms, it is recommended to follow the following instructions: when exercising, do not wear the band too loose or too tight to ensure that the band does not slide up and down on the wrist; for daily use, the band strap can be slightly loosened to ensure that the skin is breathable and comfortable experience. After wearing the band for a long period of time, remove it and let your wrist rest for about half an hour. Wash and wipe the sweat on your arm and band strap after exercise, clean and dry it before wearing it again.
7. Q: Why does the Xiaomi Smart Band 8 Pro black band strap get dusty easily?
A: Xiaomi Smart Band 8 Pro will inevitably come into contact with dust during wear and use. In fact, whether or not it is easy to absorb dust has nothing to do with the colour, just that the contrast of the black band strap may be stronger, and it is easier to see after adsorption of foreign objects.
8. Q: Why is it difficult to fasten the Xiaomi Smart Band 8 Proband strap?
In order to ensure that the strap is not easily loosened after the strap is buckled, the buckle and the hole of the strap are overloaded and tightly fitted.
9.Q: Why is the pin buckle of Xiaomi Smart Band 8 Proband strap easy to unbuckle?
When wearing the band, you need to pay attention to avoiding hard objects from cutting the end of the short strap (the nail buckle end), so as to avoid the nail buckle coming off due to the accidental touch of the cuts. The strap is designed with a wrist-like arc structure, if the buckle is loosened by mistake, it will not fall off automatically without external force, so just fasten the buckle in time. If the corresponding nail buckle hole is worn out and deformed due to long-term wear, the nail buckle is easy to come off, and the strap should be replaced in time.
10.Q: Why can't the Mi Fitness app of Xiaomi Smart Band 8 Pro iOS phone sync the Apple Health data?
A: Please follow the steps below to troubleshoot:
1. Please open the Apple Health authorisation in Mi Fitness app [Profile-Tri-party data management-Apple Health] and tick the data items that need to be synced;
2. Please click Browse in Apple Health APP - small circle in the upper right corner - Privacy - app - Mi Fitness, and tick the data items you need to sync;
3. After synchronising the data, wait for a while and it can be displayed in Apple Health APP;
4. If it still doesn't show up, please submit the log in Mi Fitness app for us to analyse the written data.
11.Q: Why can Xiaomi Smart Band 8 Pro receive messages after pairing with an Android phone for a period of time, but not after a period of time?
A: You need to give the Mi Fitness app the permission related to the backend of the device to keep the device alive. The opening path and steps are as follows:
First time pairing, follow the guide to open the background privileges.
After pairing, you can set it in App-"Device"-"Enable background permissions" page according to the requirements.
12.Q: Why does the weather of Xiaomi Smart Band 8 Pro have no data at 0pm every night? Can't it store data for the next seven days?
A:When the band is in connection with the Mi Fitness app on your mobile phone, the phone will periodically send down the weather data for the last seven days to be stored on the band. Weather forecast information will be updated in real time, the timeliness of the weather is demanding, in order to avoid the band offline weather to mislead you, we will clear the data of the current cache at zero o'clock, and re-download the latest weather data.
13.Q: Is the cement grey band strap of Xiaomi Smart Band 8 Pro resistant to dirt? What are the cleaning methods?
A: The Cement Grey band strap is made of antimicrobial TPU material. Compared with the black band strap, the Cement Grey band strap is more prone to stains and dyes from daily life. Please try your best to avoid red ink, watercolour pencils and industrial stains during daily use. In case of accidental staining, it is recommended to wipe the band strap with laundry detergent, soapy water or other everyday cleaners to remove the stains. In addition, Xiaomi Smart Band 8 Pro comes with 8 retail band straps, from which you can choose to buy your favourite band strap if you want.
Note:If the band strap is dirty or feels dirty due to the user's personal misuse, it is recommended to clean the band strap or purchase a retail band strap, and you should not be guided to return the band strap after the sale.
14.Q: Do I need to take off the Xiaomi Smart Band 8 Pro during MRI and health check? What happens if I don't?
A: You must take it off! Band charging relies on the magnet adsorption charger, and a strong magnetic field will be formed during the MRI, which will seriously affect the magnet on the back of the band, and in serious cases, it can change the magnetic field of the magnet inside the band, resulting in the reversal of magnetic poles. Homogeneous repulsion will result in the charging cable not being able to adsorb charging, and it will also damage the components inside the screen, causing a series of problems such as a black screen on the band. So be sure to follow your doctor's instructions and remove the band in advance and put it in a safe place when doing MRIs and other health checks. Similarly, before entering the strong magnetic environment in life, you should also remove the band in advance and store it in a safe place.
15.Q: Why is the number of trips or distance of Xiaomi Smart Band 8 Pro not the same (increased or decreased) after swimming as before?
A:Because swimming will be combined with the swim stroke and stroke to determine whether the real-time recognition of this swim is accurate or not, so there may be corrections at the end of the time, resulting in the final results and real-time inconsistency; we are also currently working to optimise this issue, and will be iterated and updated subsequently. If the deviation is large for many times in a row, we suggest you submit user feedback in Mi Fitness app, and it will be synchronised to R&D for analysis at that time.
16.Q: What should I do if the Xiaomi Smart Band 8 Pro Sports Data Casting can't connect to the TV?
A: To use the data casting function, you need the band paired mobile phone and TV to be connected to the same Wi-Fi;
Note:When your mobile phone has enabled dual Wi-Fi acceleration (connecting to two Wi-Fis at the same time for network acceleration), it will not be able to connect to the TV, we recommend you to turn off this function and keep your mobile phone connected to the same Wi-Fi as the TV, then you can use the screen casting.
17.Q: What should I do if my Xiaomi Smart Band 8 Pro is not fully charged?
A:Hello, thank you very much for your support to Xiaomi. Please check if you are using the charging treasure to charge, because the charging treasure has a protection mechanism, in the case of the charging treasure with low power, it can't charge the product normally. If you need to charge the Xiaomi Smart Band 8 Pro, we recommend you to use a standard USB charging head with a voltage of 5V and an output current of 1A or more and a special charging cable as standard for charging.
18.Q: Why does the Xiaomi Smart Band 8 Pro weather app prompts that the data has expired after a while and no data is updated?
A: The weather update frequency of Xiaomi Smart Band 8 Pro is every 30 minutes, and the Mi Fitness app background is required to keep alive when updating. If the Mi Fitness app background is cleared, the weather will also be updated to the latest when the app is opened again and waiting for the data synchronisation to complete.
19.Q: What should I do if the Xiaomi Smart Band 8 Pro's band displays interface does not work and the touch control does not work?
A: Please follow the steps below:
Trigger the screen off by dropping your wrist or wait for the screen to turn off automatically without touching it, then light it up again to recover;
If the band is not paired, please leave the band for 15 minutes, wait for the band to switch off automatically, then use the charger to reactivate the band;
If the band has been paired, please unpair the band with Mi Fitness app, wait for the band to restart automatically, and then pair it again.
20.Q: What music control functions does Xiaomi Smart Band 8 Pro support?
A: Organised as follows:
| Mobile Phone Systems | MIUI mobile phones | iOS phone | Tri-party mobile phones |
| Today's leading music player playback features | Support | Support | (non-MIUI mobile phones) |
| Show artist name | Support | Support | Support |
| Show progress bar | Supported | Support | Support |
| Show Lyrics | Only MIUI mobile phones with their own player support displaying lyrics. | Support | Support |
A: iOS does not support this function.
22.Q: How to solve the problem when Xiaomi Smart Band 8 Pro cannot be paired with third-party phones (non-Xiaomi phones)?
A: There are compatibility issues with some third-party phones (non-Xiaomi mobile phones). If Xiaomi Smart Band 8 Pro fails to pair with a third-party phone for the first time or multiple attempts, we suggest you to use another mobile phone to connect to the band, upgrade the band to the latest version, and then pair with the original third-party phone.
Note:The mobile phone model that has been found to have compatibility problems is Sony Xperia.
23.Q: Why is there a discrepancy between the number of punches I throw and the actual number of punches recognised in the Xiaomi Smart Band 8 Pro boxing game?
A: Xiaomi Smart Band 8 Pro has all the sensors on the band, you can't just throw a punch with your right hand or left hand, you need to follow the guidelines in the video to throw a punch, so the count will be more accurate.
24.Q: Why does the Xiaomi Smart Band 8 Pro continue to vibrate for a minute after switching the default from custom when setting the vibration mode in the app?
A: App set the vibration mode, according to the choice of different vibration modes (Incoming call notification, event reminder, Alarm reminder, App notification, sedentary reminder, SMS reminder, reminder of the target, schedule reminder), band will be the corresponding vibration preview, different reminders, the default vibration length is not the same, is not impossible to stop, please wait for the vibration to end automatically, which the incoming call/Alarm time is longer, about 1 Please wait for the vibration to end automatically, which is longer for incoming calls/alarms, about 1 minute, and other vibration modes are a few seconds long. We are evaluating the optimisation and adjustment of the vibration mode.
25.Q: Why can't I receive messages sometimes when Xiaomi Smart Band 8 Pro is connected to iphone?
Please make sure the mobile phone system bluetooth is connected to the device, if it is not connected, please click to connect, if it is not connected, please ignore the device, enter the APP to re-pair and bind, meanwhile, wait for the App pop-up box, then select Allow;
If the mobile phone system bluetooth is connected, please click the small icon after the connected device, enter band bluetooth detail page, confirm whether the sharing system notification is open, if not, please click open;
26.Q: Why can't my iOS phone connect to Xiaomi Smart Band 8 Pro after clearing the app in the background?
A: Open Mi Fitness app to confirm whether it can be connected back normally; if it can't be connected back, click the Connect button to confirm whether it can be connected back normally; if it can't be connected back, confirm whether the device is connected in the Bluetooth of the mobile phone system; if it is connected to the device, ignore the device to confirm whether it is connected back normally; if it is not connected to the device, the device will be restored to factory, and Mi Fitness app will re-scan the device for connection. device.
27.Q: What should I do if I can't search the Bluetooth address of Xiaomi Smart Band 8 Pro when I bind it?
A: It may be that the band Bluetooth is bound by another mobile phone during the process of pairing the mobile phone; or the band has been bound before and the binding relationship has not been cleared in the mobile phone.
The troubleshooting steps are as follows:
Restart Mi Fitness app, turn off the Bluetooth of mobile phone and turn it on again to add the device again;
Check whether the region of the mobile phone app is "Mainland China";
Check whether there is the Bluetooth address of the band in the Bluetooth list of the mobile phone system, if there is, delete the pairing information and scan again to add the device;
On the "Please bind" prompt page of the band, slide into the setting page, restore the band to factory settings and then re-scan to add the device, make sure the band is on the QR code page.
Restart the band and mobile phone, and try another mobile phone.
If the band has been bound to another mobile phone before, it is recommended to turn off the Bluetooth of the original mobile phone.
28.Q: What should I do if my Xiaomi Smart Band 8 Pro shows "After-sales mode, please contact after-sales service"?
A: Sorry for causing you trouble, this interface is after-sales mode, the problem is very low probability to appear during the upgrade of new version, this low probability bug has been completely fixed in the new version, we sincerely invite you to send the machine to the mail repair centre to re-upgrade the machine to restore it, the upgrade will not affect any subsequent normal use and upgrading, you can contact Xiaomi after-sales service if you have any needs, we are happy to serve you.
29.Q: What should I do if my phone cannot connect back to Xiaomi Smart Band 8 Pro?
A:Please try to clean up the Mi Fitness app running in the background and reopen it to make sure it can connect back to the device. If you still can't connect back, please enter the Bluetooth list of your mobile phone system, unpair with the currently connected band, and return to Mi Fitness app to re-add the band device.
Uninstall and reinstall Mi Fitness app, then reopen the app and wait for about 1 minute to check whether the missing data is displayed.
30.Q: Why there is no sound alert for Apple phones when I click Find phone on Xiaomi Smart Band 8 Pro?
A: Due to the permission problem, Apple phone can't send out the alert sound when it is in silent state, please check whether the Apple phone is in silent state, if it is in silent state there is no sound alert.
31.Q: Why does the Xiaomi Smart Band 8 Pro widget not match the band displays weather display?
A: This issue has been optimised by our engineers and will be solved in subsequent firmware versions, please be patient.
32. Q: The remaining battery life in Xiaomi Smart Band 8 Pro settings is not accurate?
A: Our engineers are already working on the optimisation of this issue, and it is expected to be solved in the next firmware version, please be patient.
33. Q: Why does Xiaomi Smart Band 8 Pro suddenly stop vibrating?
A: Please check whether your vibration option is off in Band Settings - Vibration Mode, if it is off, please change it to Enhanced or Standard.
34. Q: Xiaomi Smart Band 8 Pro can't end exercise, how to recover?
A: If you encounter this phenomenon in your usage, you can recover it in the following 2 ways:
App device management list, unbind it;
Try to do the automatically recognised exercise again, such as walking or cycling, until the pop-up window of self-recognised exercise pops up again. Click the "Start Exercise" button to enter the exercise page, and then you can end the exercise.
35. Q: Xiaomi Smart Band 8 Pro does not add schedule, but I get schedule reminders every day?
A: Open the calendar of your phone - select the calendar view, don't select the month view, observe whether there is a daily schedule set up before, delete the daily schedule set up before and you will be able to get a reminder every day.
36. Q: Xiaomi Smart Band 8 Pro is stuck in the exercise band from exercise self-recognition?
A: We will fix this problem in the next version, if you encounter the band stuck, you can unbind it in Mi Fitness app to recover it.
37. Q: After turning off Raise to wake on Xiaomi Smart Band 8 Pro, I can't light up the screen when I swipe the screen?
A: The way to light up the screen only supports tapping to light up the screen, and does not support swiping to light up the screen for the time being.
38.Q: Why is there no more touch dots on the screen after connecting the band?
A: It's because you've turned off the assistive touch, if you need it, you can turn it on in the settings of your mobile phone.
39. Q: Is the Xiaomi Smart Band 8 Pro loud during vibration?
A: It is normal for the noise to be slightly different during the vibration process, if you feel the noise is a little too loud, you can adjust the motor to the standard gear.
40. Q: When Xiaomi Smart Band 8 Pro enters a strong magnetic field, the motor does not vibrate?
A: You can't wear this product to strong magnetic field environment (such as MRI in hospitals, power plants, etc.), which may cause vibration loss due to demagnetisation of the motor.
The product station indicates that it should not be exposed to strong magnetic environments, which may affect the motor's failure.
41.Q: Why does the Xiaomi Smart Band 8 Pro disconnect from iOS phone frequently?
A:Hello, you need to change the location of Mi Fitness to Always Allow in your Apple phone - Settings - (search on the top search bar).
42. Q: I can't delete Xiaomi Smart Band 8 Pro band displays?
A: You need to keep at least one of the default band displays, and you can delete the others.
43. Q: Xiaomi Smart Band 8 Pro will reboot repeatedly after using 3-party band displays?
A: It is recommended that you use Mi Fitness app Device-Online to download and use official band displays, online brushing and other three-party homemade band displays are not adapted to the band, which may lead to reboot, system anomalies and other bugs.
44. Q: The Bluetooth of Xiaomi Smart Band 8 Pro mobile phone shows that the band is connected, and the Find phone also reflects it, but clicking Connect in Mi Fitness app does not respond?
A: It is recommended to close the Mi Fitness app in the background and reopen it or uninstall and reinstall it, then it will be back to normal, and then update the app version to solve this problem.
45. Q:Xiaomi Smart Band 8 Pro can't control the music volume of Vivo mobile phone?
A: This is a bug in the system of Vivo mobile phone, we suggest upgrading the latest Vivo system to try.
46. Q: Why there is no exercise record on Xiaomi Smart Band 8 Pro for the exercise initiated on the phone and the exercise record is not synchronised within the band?
A: Sorry, the dual-end sync function is not supported!
47. Q: Xiaomi Smart Band 8 Pro has set the screen always on in the sport settings, but after a notification/alert comes in the sport, the screen always on is not working!
A: Sorry for the inconvenience, the issue will be fixed in subsequent versions.
48. Q: Why does the Xiaomi Smart Band 8 Pro fail to connect to the Mi Fitness app after connecting to Xiaomi Wear?
A: We suggest you uninstall the Xiaomi Wear app and use the Mi Fitness app to connect to the Xiaomi Smart Band 8 Pro.
49. Q: Why does Xiaomi Smart Band 8 Pro show anaerobic exercise but not aerobic exercise when running?
A: In Mi Fitness app, you can set your maximum heart rate by using Profile - My profile - Max heart rate. The five heart rate zones correspond to the following ranges: Warm-up zone (50-60 per cent of the maximum heart rate), Fat-burning zone (60-70 per cent of the maximum heart rate), Aerobic zone (70-80 per cent of the maximum heart rate), Anaerobic zone (80-90 per cent of the maximum heart rate) and Extreme zone (90 per cent of the maximum heart rate and above). (80-90 per cent of your maximum heart rate), and the extreme zone (90 per cent of your maximum heart rate and above). You are between 80-90 per cent of your maximum heart rate, so anaerobic is displayed.
50. Q: The validity period of Xiaomi Smart Band 8 Pro's independent positioning and how to turn it on.
A: The independent positioning of the band requires the band to download the ephemeris file through the network of the mobile phone when it is connected to the mobile phone (the validity period is 3 days, not counting from the time of downloading, but counting from the last 8 o'clock in Beijing time, e.g., if the time of connecting and downloading the ephemeris file is 1:00 a.m. exactly, the validity period is still 2 days and 7 hours), and the mobile phone needs to turn on the location privilege to obtain the current a location information of the mobile phone. current location information
51. Q: Why can't the sleep data of Xiaomi Smart Band 8 Pro be recorded when travelling on buses, subways, high-speed trains, trains, planes, ships, etc.?
A: When travelling on public transport, jitter may occur, resulting in sleep data not being recorded.
52. Q: Why is there no heart rate display when swimming?
A: Hello, heart rate display is not supported in swimming due to accuracy issues.
53. Q: Xiaomi Smart Band 8 Pro is stuck on the bright screen, how do I restart it?
A:Wait for the band to run out of power and then reconnect the charger, it can be restored. If the Bluetooth is connected state can be recovered after the mobile phone unbundles the band to restore the factory. After recovery, please upgrade the firmware to the latest version.
54. Q: When I disconnect my Android mobile phone from Xiaomi Smart Band 8 Pro for a long time, will it not be automatically reconnected?
A: During the disconnection period, the Mi Fitness app on the mobile phone will keep trying to reconnect, and each time the reconnection fails, the interval between the next connection initiated by the Mi Fitness app on the mobile phone will increase, and if the distance is longer, the interval between the Mi Fitness app's reconnection will eventually reach a few minutes. This is the connection strategy of Mi Fitness app. Otherwise, Mi Fitness app will increase the power consumption of the mobile phone if it keeps connecting at a high frequency.
55. Q: Why does the Xiaomi Smart Band 8 Pro disconnect frequently when it is not far from my Android phone?
A: Please lock the Mi Fitness app in the background.
56. Q: Why does the Xiaomi Smart Band 8 Pro not receive all kinds of information when the Mi Fitness app is just logged out of the mobile phone. You can only receive information by logging into the app.
A: The connection status of the band depends on the connection of Mi Fitness app and has nothing to do with the Bluetooth of the mobile phone system. If the Mi Fitness app is disconnected, all the message notifications and sync interactions on the band will not work. So this phenomenon is normal.
57. Q: Does Xiaomi Smart Band 8 Pro support connecting two mobile phones?
A: No.
58. Q: Why does the weather not refresh/slowly refresh on Xiaomi Smart Band 8 Pro?
A:
1. The band weather automatically refreshes every 15 minutes, please keep your band and mobile phone connected.
2.Click the Sync button in Mi Fitness app to refresh the weather data immediately;.
3.Entering band weather app will refresh the weather data synchronously.
59. Q: Why is there a delay when controlling music on my phone with Xiaomi Smart Band 8 Pro?
A: Hello, we recommend you to click the Sync button in Mi Fitness app to synchronise both ends, and keep Mi Fitness app locked in the background, we will also continue to optimize the user experience of music control to reduce the delay.
60. Q: Xiaomi Smart Band 8 Pro AOD/Inhibit screen band displays too bright at night
A: We have received feedback on your issue and will fix this issue in OTA.
61.Q: Why does the alarm still ring in the morning when I turn off the Xiaomi Smart Band 8 Pro Alarm?
A: First, for MIUI mobile phones
Please check whether "Synchronise system work and rest time" is on in Mi Fitness app-device-sleep mode, if it is on, the phone and device will wake up at the set wake-up time. If it is on, the phone and device will wake up at the set wake up time. You can choose to turn off the "Synchronise system work and rest time" switch, or reset the wake up time in the "Work and rest management" in the upper right corner of the clock app, or turn off the wake up alarm.
Non-MIUI phones and iOS phone
If band did not add an Alarm, but there is an Alarm, please pay attention to the Alarm whether there is this line of text: "Get up, start a good day", if so, open the sleep mode, the solution is:
1, in the Mi Fitness - device - sleep mode - turn off the customised work and rest time, will turn off the sleep mode settings;
2, in the Mi Fitness - device - sleep mode - turn off the wake-up alarm, there is still a sleep mode setting, but the wake-up time is no longer start the alarm
62. Q: Xiaomi Smart Band 8 Pro Heart Rate Spot Probability Measurement Failure, Show Measurement Timeout
A: 1. Requirements to keep the measurement in a quiet state, the
2. Wearing position is located 1-2 fingers behind the patella, keep close to the skin, otherwise the measurement may fail.
63. Q: Why does Xiaomi Smart Band 8 Pro not vibrate/remind for alarms set for less than one minute?
A: This is because the time of creating or synchronising the alarm is less than 30 seconds compared to the alarm start time, so it will not be reminded this time, and the alarm will vibrate to remind the next time it triggers the set time.
64. Q: Why can Xiaomi Smart Band 8 Pro search or use stylish band displays, but after switching to other band displays, I can't search stylish band displays anymore?
A: In order to provide better experience, the band displays are temporarily offline, you can download other band displays from Online first.
65. Q: Is the Xiaomi Smart Band 8 Pro slow to locate or does not locate?
A: The standalone GPS of the band needs to get auxiliary information from the mobile phone when connecting to the phone in order to locate quickly and have a good track, including getting the location information of the mobile phone once, which can speed up the positioning of the band, so it is necessary to set the location permissions of the Mi Fitness app on the mobile phone to Always Allowed and the GPS of the mobile phone to be turned on.
66. Q: Why can't I exit the band's Do Not Disturb mode after syncing my phone with the Xiaomi Smart Band 8 Pro?
A: The Do Not Disturb mode of the band is not synchronised with the phone. If you set your mobile phone Do Not Disturb first, the device will show Keep DND on, and then if you manually turn Do Not Disturb off and on in the control panel, you will not be able to exit this situation. The band protocol of the mobile phone is different, it can't synchronise the Do Not Disturb. band reset the Do Not Disturb Custom and it will be OK.
67. Q: Why can't Xiaomi Smart Band 8 Pro unlock the phone?
A:After binding Xiaomi Smart Band 8 Pro to Xiaomi mobile phone, Xiaomi Smart Band 8 Pro can be unlocked through the setting of "Unlock Phone" in Mi Fitness app.
1. The default setting is Medium, the unlocking distance is 0.5m ~ 1m. 2;
2. If the setting is set to Medium, but in actual use, the unlocking distance of 0.5 ~ 1 metre cannot be met, you can try to set it to Farther.
3. If you set it to moderate, but it can be unlocked at a distance of 2 ~ 3 metres away, you can try to set it to close.
In short, due to the difference in RSSI value of Wearable device received by different mobile phones, the purpose of these 3 options in the unlock setting is to make sure that you can achieve Wearable device smart unlock mobile phone at the right distance.
68. Q: Why does Xiaomi Smart Band 8 Pro set 5 seconds to rest the screen, and some interfaces won't rest the screen automatically for 5 seconds?
A: Hello, not all interfaces will follow the set rest time, considering the usage scenarios of different functions, the rest time of some apps is not defined according to the system default rest time, such as stopwatch, QR code binding interface and so on.
69. Q: Why is there an hour error in some areas?
A: Xiaomi Smart Band 8 Pro does not support Daylight Saving Time function, therefore, regions that support Daylight Saving Time will show one hour error.
70. Q: How to test the short standby time of Xiaomi Smart Band 8 Pro
A: Check the machine version number and make sure it is the latest version;
Restart the machine, disconnect the Bluetooth of the mobile phone, band and mobile phone don't connect;
Outdoor sports interface for 3 minutes;
End the outdoor sports and enter the main band displays interface;
Leave the band in place for 5 minutes;
Confirm whether the power consumption is normal (not wearing, not connected to the Mi Fitness app, power consumption <=1% is normal)
ps: Do not operate the band while it is sitting, and do not place any objects under the sensor on the back case.
71. Q: When testing the heart rate and blood oxygen of the Xiaomi Smart Band 8 Pro, the back of the band is pressed against the ear and a "tapping" sound is occasionally heard.
A: When testing the heart rate and blood oxygen, the red and green lights are blinking, and the magnetic field generated by the current change resonates with the magnetic field of the charging electro-magnetic suction, resulting in a slight friction between the motherboard and the case. This problem will not affect the accuracy of heart rate and blood oxygen, please use and wear it normally.
72. Q: Xiaomi Smart Band 8 Pro swimming data is not accurate, the swimming length is less than half or more than double.
A: This phenomenon may occur because the pool length is not set, the default pool length is 25 metres.
If you find the swimming distance is inaccurate, please check whether the pool length setting is normal: on the swimming page - click the setting button under the GO button - enter the exercise goal setting page, set the corresponding pool length according to the actual pool or your swimming exercise needs.
73. Q: How to use Xiaomi Smart Band 8 Pro with Mi Home app, it prompts "No setting yet"?
A: If it's your first time to use the band and you haven't set up a smart scene in Mi Home app, the band will prompt "No settings yet"
There are two types of cases when the band displays "no settings":
1. If you have already used Mi Home App on your phone and have added Mi Home Scene execution commands in Mi Home App, you need to check whether Mi Fitness app and Mi Home App are logged into the same Xiaomi account;
At present, only manually executed scenes are supported, and automated scenes are not available in the band list for the time being.
2. Firstly using Mi Home function need to perform the following steps
You need to log in the same account in Mi Home App and Mi Fitness app of your mobile phone.
Add the scene execution command in the Mi Home App of your mobile phone (Mi Home App is already bound to the device pairing with Mi Fitness )
Click on the Smart button
Select the scene execution command you want to add and click to turn it on (e.g. Go Home).
After adding, Mi Home will display the "Go Home" scene execution command, and at the same time, Mi Home App will display it synchronously.
After the operation band clicks "Home", the bound speakers will play the set song list normally.
74. Q: The sleep time of Xiaomi Smart Band 8 Pro is not the same as the sleep time in the App (the sleep time of the band is combined and displayed separately on the mobile phone).
A: The band currently displays the sleep time as a merged display, and the APP displays the specific details of each segment. This experience will be improved later.
75. Q: Why does Xiaomi Smart Band 8 Pro not support indoor sports positioning? (GNSS)
A: GPS signals are electromagnetic waves by nature Not supported for indoor use.
76. Q: Why is the positioning of the Xiaomi Smart Band 8 Pro so different from that of a mobile phone?
A: 1. The mobile phone has a larger antenna with better performance;
2.Secondly, the positioning of the mobile phone does not only rely on GPS, but also can be positioned through the base station, while the band itself does not have a network, so it has to be connected to the mobile phone, and the ephemeris file is downloaded through the mobile phone network to accelerate the positioning.
77. Q:Xiaomi Smart Band 8 Pro's band displays' resting band displays/AOD band displays are flickering.
A:We have fixed this band displays bug, please do the following to restore it back to normal:
1.Long press the band displays to enter the band displays editing mode, click the delete button below to delete the band displays first;
2.Then in Mi Fitness app-Device-Online, re-click to download and install the darkness driver band displays, and then reinstall it successfully to solve this problem.
78. Q:The brightness of band displays changes a lot after switching on auto-brightness in Xiaomi Smart Band 8 Pro at night/dark environment;
A:This phenomenon is not a malfunction. Due to the screen is unable to filter out 100% of the light, fluctuations in screen brightness visible to the naked eye when the screen's light sensor performs secondary dimming according to changes in ambient brightness;
This phenomenon will not affect the daily use, you can also turn off the automatic brightness adjustment function of the band screen at night (Path: band-Settings-Brightness-Screen Brightness-Automatic Brightness, turn off the automatic brightness switch), click on the customised brightness to adjust the screen brightness to a comfortable feeling of the brightness, the band will not be due to the brightness fluctuations in the light sensor adjustment. The band will not fluctuate when adjusting the brightness due to the light sensor.
Meanwhile, we will continue to optimise the automatic screen brightness adjustment function in subsequent software versions to improve your experience.
79. Q: Xiaomi Smart Band 8 Pro has fewer band displays in the online, will there be new band displays in the future?
A:The band displays on online currently include mechanical band displays, business band displays, sports band displays, multifunctional band displays and other types of band displays, and we will continue to update more types of band displays to meet your needs.
80. Q: Why does the Xiaomi Smart Band 8 Pro on power saving mode will automatically turn off the band Bluetooth?
A: 1. When the power level of your band falls below 5 percent, you will be prompted to turn on the power saving mode to extend the life of your band;
You can also turn on the power saving mode in Settings-Battery-Power saving mode;
When you turn on the power saving mode, only the time, steps and other power consumption functions will be turned off, and the full functions will be restored to normal use after you exit the power saving mode.
81. Q: Xiaomi Smart Band 8 Pro demo "cannot charge" instructions
A: Charging stops at 85% and starts at 40%:
Strategy 1: Firmware on charging, start charging below 40% (<40%), power off after charging to (>85%).
Strategy 2: Charge at 40%~85% plug in charger without charging, powered by battery, discharge to less than 40% and then execute the above strategy 1.
82. Q: After Xiaomi Smart Band 8 Pro set to-do list, it shows that the list has expired, and the latest to-do list cannot be automatically generated after reminder.
A:Because the to-do list is for the time before today, the time that has already occurred will be shown as expired.
1. Not happening To-do list can be displayed normally.
B: If you don’t manually click the to-do in the to-do list, the latest to-do cannot be generated automatically, you need to click it manually to generate the to-do of the latest cycle.
83. Q: Why does the Xiaomi Smart Band 8 Pro consume power so fast when it is paired with an iPhone?
A: The solution is as follows:
Please unbundle the band in the mobile app.
After unpairing, go to the iPhone Settings ---- Bluetooth menu and "Ignore Device" the band device. Re-bundle with the band again.
84. Q: During the software upgrade of Xiaomi Smart Band 8 Pro, Clock "Retry" on the phone.
A: Band OTA upgrade is divided into three steps.
Download the upgrade package from the cloud server.
Transfer the upgrade package from the mobile phone to the band via Bluetooth.
The band receives the upgrade package and iteratively upgrades its own version.
"Retry" appears in the second step of Bluetooth transmission, Bluetooth transmission is a wireless transmission, by the environment and the stability of the mobile phone Bluetooth itself will be affected by the probability of this situation, there is a "retry", please click on the retry several times until the OTA upgrade success; If it fails even after 10 clicks, you can switch off the Bluetooth of your mobile phone and retry again.
85. Q: Why are there some relatively high heart rate points on the Xiaomi Smart Band 8 Pro sleep heart rate monitoring chart?
A:
1. Please wear the band to about one finger from the wrist bone, wearing it too loosely may affect the accuracy of the heart rate monitoring data;
2, please make sure that the heart rate light at the bottom of the band is in direct contact with the skin, and do not have dirty heart rate cover;
3, during sleep, dream or sleep process hand movement will probability lead to a significantly higher heart rate, which is a normal phenomenon
86. Q: Why can't I receive Incoming call notification when pairing Xiaomi Smart Band 8 Pro with iOS phone?
A: IOS phone need to enable the following:
1. Mi Fitness app: Device - Incoming call notification, choose to turn on Show Contact Information and Missed Call Information.
2. Mi Fitness app: Device - Notifications, turn on the message notification.
87. Q: Poor band strap experience on Xiaomi Smart Band 8 Pro
A:
1、The product adopts Quick-release button and band strap capsules buckle design, band strap assembly operation is convenient and simple, you can refer to the product wearing experience instructions for operation.
2、When the band strap assembly band is difficult to assemble, you can adjust the angle of the band strap to make it inserted into the band smoothly;
3, band strap assembly band difficult to assemble, we recommend that youpress the band body button;will be the band strap against the band body buckle and release button press;before wearing, please pull the band strap to ensure that the band strap buckle firmly.
4.Instructions for wearing the band strap:
①Adjust the band strap to the appropriate size for your wrist;
②Buckle the band strap pin into the strap hole;
③Insert the end of the band strap into the fixing ring and the activity ring;
④Adjust the position of the activity ring appropriately to complete the wearing.
88.Q: Xiaomi Smart Band 8 Pro TP fingerprint film falls off.
A: The fingerprint film is sensitive to alkaline environment, it is advised to avoid prolonged contact with soap and shower gel.
Does it help?
Yes
No