Xiaomi Smart Multifunctional Rice Cooker FAQ
Product Introduction and Use
1.Q:What is the appearance of Xiaomi Smart Multifunctional Rice Cooker?
A:The appearance of Xiaomi Smart Multifunctional Rice Cooker is as follows:
2.Q:What are the accessories of Xiaomi Smart Multifunctional Rice Cooker?
A：Accessories: Rice Paddle, Ladle Steamer, Basket, Measuring Cup, Power Cord.
3.Q:What is the Control Panel of Xiaomi Smart Multifunctional Rice Cooker?
A:The functions of Control Panel are:
1: LED Numeric Display: display product status;
2: Timer Button: product reservation function;
3: Cancel Button: cancel the product status;
4: Start Button: start the product work;
5: Select Button: select the product menu.
4.Q:Xiaomi Smart Multifunctional Rice Cooker's inner pot introduction?
A: Xiaomi Smart Multifunctional Rice Cooker is a straight inner pot with a thickness of 1.5mm, made of aluminium alloy and coated with a water-based non-stick coating.
5.Q:What is the measuring cup of Xiaomi Smart Multifunctional Rice Cooker? How much rice can I cook?
A: Xiaomi Smart Multifunctional Rice Cooker's measuring cup is for water, the maximum scale is 160g, and the maximum scale for rice is 160g, with slight deviation for different rice types.
Xiaomi Smart Multifunctional Rice Cooker can cook 10 bowls of rice in one pot (11cm diameter family bowl), which is enough for daily use by 2-4 persons.
6.Q:Does Xiaomi Smart Multifunctional Rice Cooker have cloud recipes?
A: Xiaomi Smart Multifunctional Rice Cooker doesn't have cloud recipes, you can select the cooking mode through the body or connect to Mi Home App.
Xiaomi Smart Multifunctional Rice Cooker has 7 cooking modes to choose from: Rice, Brown rice, congee, Soup, Steam, Reheat, Keep warm, and so on.
7.Q: Can the inner pot of Xiaomi Smart Multifunctional Rice Cooker cook rice when it is wet with water droplets?
A: It is not recommended and will affect the life of the rice cooker. Please wipe it clean before use.
8.Q:What is the power of Xiaomi Smart Multifunctional Rice Cooker? How much power does Xiaomi Smart Multifunctional Rice Cooker consume?
A: Xiaomi Smart Multifunctional Rice Cooker has a power consumption of 595 - 710W, which varies with different ratios of rice and water, and cooking functions. 3 cups of rice cooked in Rice function is about 0.3 kWh.
Note: The power consumption in standby mode is about 2W.
9.Q:What kind of power cord does Xiaomi Smart Multifunctional Rice Cooker use?
A: Xiaomi Smart Multifunctional Rice Cooker's power cord is about 0.9 metres, and it adopts a split power cord, one end of which is plugged into the Rice Cooker's power connector; the plug styles and specifications are different in different countries.
Note: You can use the same specification power cord certified by professionals, it is not recommended to use other brands of power cords. The performance and size of other brands of power supply may not be fully compatible with Xiaomi Smart Multifunctional Rice Cooker.
10.Q:How to switch on/off Xiaomi Smart Multifunctional Rice Cooker?
A: Xiaomi Smart Multifunctional Rice Cooker will turn on automatically when it is connected to the power supply, the rice button indicator light flashes, and the screen displays the rice time 01:00. At this time, it is in standby mode, and if there is no operation within 5 minutes, the product enters into the off-screen shutdown mode. When not in use, please unplug the product power, Rice Cooker has nothing to do with the machine button.
Note: The power in standby mode is about 2W.
11.Q:How Xiaomi Smart Multifunctional Rice Cooker to cook?
A：1. Open the lid
Press the lid release button to open the lid.
Note: When you need to remove the inner pot, gently push back the upper lid to
fully open it. Avoid contact with the inner lid when removing the inner pot.
2. Add rice and water
Using 2 cups of rice as an example, add 2 measuring cups of rice into the pot, then add water up to the fourth measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
3. Setting menu
Turn on the rice cooker and press the select button to navigate to different cooking modes, including rice, brown rice, and congee. For example, press the select button and navigate to the rice mode.
4. Start cooking
Press the start button to start the cooking mode.
WARNING: The rice mode is for rice cooking only. Cooking other food in this mode may cause scalds or impair the product performance.
12.Q:Xiaomi Smart Multifunctional Rice Cooker Switch modes introduction
A：1. Rice
The rice mode is the default cooking mode. You can press the start button to start cooking rice directly.
Note: The cooking time of the rice mode is 1 hour fixed. Actual cooking time will vary depending on the amount of rice water.
Brown rice
Press the select button and navigate to the brown rice mode. Then, press the start button to start cooking.
Note: The cooking time of the brown rice mode is 1 hour and 45 minutes fixed.
3.Congee
Press the select button and navigate to the congee mode. The default cooking time of the congee mode is 1 hour and 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time(Supports 40 minutes to 4 hours of customisation).
4. Soup
Press the select button and navigate to the soup mode.The default cooking time of the soup mode is 1 hour and 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time(Supports 60 minutes to 4 hours of customisation).
5. Steam
Press the select button and navigate to the steam mode.The default cooking time of the steam mode is 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time(Supports customisation from 10 to 60 minutes).
6. Reheat
Press the select button and navigate to the reheat mode. The default cooking time of the reheat mode is 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time. Cooking time is not selectable.
7. Keep warm
Once cooking is finished, the rice cooker automatically enters the keep warm mode. You can also manually select the keep warm mode.
Note: The default keep-warm time is 4 hours in rice or brown rice mode and 12 hours in other modes. The LED digital display will count the keep-warm time positively. After 12 hours, the rice cooker will automatically stop keeping warm and switch to the standby mode.
13.Q:How to use Schedule mode？
A：After selecting a cooking mode (e.g. rice), press the timer button to set the time from present to the completion of cooking. For example, if you intend to enjoy your meal in 10 hours, set the timer to show as 10: 00 (which means 10 hours 0 minutes).
Note: The time to set in timer ranges from 15 minutes to 24 hours excluding the cooking time. Each time you press the timer button, the time will increase by 15 minutes. If you press and hold the timer button, the time will increase quickly in a 30-minute unit. Press the start button to start scheduled cooking. Go to the Mi Home/Xiaomi Home app to set your desired time.
14.Q:What does the scale of inner pot of Xiaomi Smart Multifunctional Rice Cooker mean?
A: inner pot scale is divided into cooking scale and congee scale (note: the scale line is the water level line, the scale number indicates the number of cups of rice):
Cooking scale: Using 2 cups of rice as an example, add 2 measuring cups of rice into the pot, then add water up to the second measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
2、Congee scale：
Using 1 cups of rice as an example, add 1 measuring cups of rice into the pot, then add water up to the first measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
15.Q:How many cups of rice can Xiaomi Smart Multifunctional Rice Cooker cook at least and can I cook half cup for 1 person?
A: The minimum amount of rice for Xiaomi Smart Multifunctional Rice Cooker is 1 cup, you can cook half cup of rice, but it will affect the taste, it is recommended to cook 1 cup.
16.Q:Can Xiaomi Smart Multifunctional Rice Cooker distinguish what is congee and what is thin rice?
A: Xiaomi Smart Multifunctional Rice Cooker can differentiate between congee and thin rice by the degree of congee consistency and thinness, and you can make congee and thin rice by following the ratio of rice and water in the inner pot scale.
Note: The congee time can be adjusted in Mi Home App within 40 minutes - 4 hours, the length of time determines the consistency of the congee.
17.Q:Can Xiaomi Smart Multifunctional Rice Cooker wash rice directly with inner pot?
A: inner pot can be used to wash rice directly, but it is not recommended to use it frequently. Otherwise, it will affect the inner pot life. It is recommended to use a special rice washing tool.
18.Q:Can Xiaomi Smart Multifunctional Rice Cooker be used to test the function without adding water?
A: It can be used for simple testing. The Rice Cooker itself is equipped with a high temperature protection function, which will stop heating if it is dry-heated for a period of time; in order not to affect the normal use of the product, please avoid dry-heating the inner pot.
19.Q:Is the Control Panel of Xiaomi Smart Multifunctional Rice Cooker waterproof?
A: The Control Panel is designed to be waterproof.
If you accidentally pour water onto the surface of the cooker during use, it will not cause any damage or electric shock and can still be used normally.
20.Q:Can the Xiaomi Smart Multifunctional Rice Cooker be used by the elderly?
A: Xiaomi Smart Multifunctional Rice Cooker is more suitable for the elderly to use than ordinary Rice Cooker with its minimalist design and one-button operation.
21.Q: Can I touch the inside of Xiaomi Smart Multifunctional Rice Cooker after cooking?
A: No. The product uses an electric heating disc to generate heat for cooking. This product uses an electric heating disc to generate heat for cooking, and the residual temperature of the product is still high after cooking, so there is a risk of burns if you touch it with your hands.
22.Q:Can Xiaomi Smart Multifunctional Rice Cookerinner pot (inner pot) be used on induction cooker or gas?
A: It is strictly prohibited to use on induction cooker or gas! The temperature is not controllable on induction cooker or gas, which will damage the coating and cause deformation of inner pot, so it cannot be used on induction cooker or gas.
23.Q:Can Xiaomi Smart Multifunctional Rice Cooker be moved during cooking?
A: It is not recommended to operate with electricity, which will cause steam burns and other risks.
24.Q:Can I open the lid of Xiaomi Smart Multifunctional Rice Cooker during cooking?
A: The product can be opened in the middle of the cooking process without affecting the work, but leaving the lid open for a long time will affect the temperature detection.
25.Q:Will the Rice Cooker be damaged if I forget to unplug it after using Xiaomi Smart Multifunctional Rice Cooker?
A: No, the Rice Cooker will automatically enter standby mode after cooking.
Note: After cooking, it is recommended to unplug the power.
26.Q:Is there any requirement on the distance from the wall where Xiaomi Smart Multifunctional Rice Cooker is placed?
A: There is no requirement on the distance to the wall, the exhaust height of the steam outlet should be more than 20cm, in addition to this, the position to the gas stove needs to be more than 30cm, otherwise it will cause damage to the Rice Cooker.
27.Q:Does Xiaomi Smart Multifunctional Rice Cooker spray rice soup from the top vent when cooking rice? If I want to cook soft rice, can I not put water in proportion?
A: It will not spray rice soup when operating according to the instructions, we suggest you to add rice and water according to the ratio of rice and water in the instructions, and if you want to cook softer, we suggest you to increase the cooking time.
28.Q:Xiaomi Smart Multifunctional Rice Cooker is set wrongly, how can I cancel and reset it after I start cooking?
A: You can press Cancel Button and reset it again.
29.Q:Does the Rice Paddle of Xiaomi Smart Multifunctional Rice Cooker have a support point design?
A: No.
30.Q:What is the best way to store Rice Cooker's leftover rice in a hot environment?
A: In hot and humid weather, rice stored for a long time is prone to spoilage, sour and rancid smell. There are many types of bacteria present in the stale rice and it cannot be consumed further. It is recommended to try to cook rice on demand to avoid leftovers.
Suggestions for handling leftover rice:
1、It is recommended to use the product heat preservation block to keep warm continuously;
2、Serve the rice to be cooled and stored in the refrigerator;
3、Please pay attention to clean the cover and support ring after usual use.
31.Q:Does the Schedule modeof Xiaomi Smart Multifunctional Rice Cooker also apply to congee and soup?
A: Xiaomi Smart Multifunctional Rice Cooker provides Schedule mode for congee and soup, but consider the weather factor before setting the Schedule mode, if the weather is too hot, it is recommended to shorten the Schedule mode.
32.Q:What kind of block should I use for leftover rice congee of Xiaomi Smart Multifunctional Rice Cooker?
A: You can need to use the congee mode, and at the same time you need to add water according to the amount of water in the congee.
33.Q:What parts of Xiaomi Smart Multifunctional Rice Cooker should be disassembled and washed after cooking?
A: In order to ensure the hygiene of rice, please remove the inner lid and Foam Breaker for cleaning while cleaning the inner pot. At the same time, clean the inner pot ring of any dirt and standing water in the support ring, Rice Paddle, Ladle Steamer should also be cleaned after use.
34.Q:How to remove and install the Foam Breaker of Xiaomi Smart Multifunctional Rice Cooker? How to clean it?
A：1、Disassembling:
Gently dig out the steam valve and remove it.
Note: Clean the inner lid and steam valve aer every use.
b. Gently push out the inner cover of the steam valve (as shown in the figure), and remove it.
c. Hold the inner lid with both hands and pull it outwards, then remove it.
2、Cleaning
Please rinse the Foam Breaker with clean water, dry it and use it. It is easier to clean after soaking.
Assembling
a. Align and push the inner cover onto the steam valve to assemble it.
b. Align the steam hole on the steam valve with the steam outlet and install the steam valve.
Note: The steam valve must be installed correctly, otherwise it may cause scalds or impair the product performance.
c. Align the inner lid to the latch and gently push the inner lid into it. When you hear a click sound, the buckle is locked firmly.
Note: The inner lid must be installed, otherwise the upper lid of the rice cooker cannot be closed.
35.Q:Can Xiaomi Smart Multifunctional Rice Cooker's inner lid be removed for cleaning?
A: Xiaomi Smart Multifunctional Rice Cooker features Detachable Inner Lid, which can be removed for cleaning after use.
36.Q:How to clean the inner pot of Xiaomi Smart Multifunctional Rice Cooker?
A: Please note that inner pot should not be cleaned with a hard object, so as not to damage the coating and affect the non-stick performance, it is recommended to soak it in water for a while, and then use a soft cloth to clean it gently. It can also be cleaned and sterilised in a dishwasher.
37.Q: Xiaomi Smart Multifunctional Rice Cooker's inner pot coating can continue to be used after falling off?
A: It is not recommended to continue to use. Because it will affect non -stickiness; Xiaomi Smart Multifunctional Rice Cookerinner pot meets food hygiene certification, and the decapithered coatings are harmless to human.
38.Q: How to maintain Xiaomi Smart Multifunctional Rice Cooker's inner pot?
A: Clean clean when not in use, and erase the stagnant water. Try to reduce the dried inner pot. When washing rice, do not rub with the inner wall of the pot. It is best to soak it for a while after meals, and then use a soft cloth to clean it. Be careful not to clean the inner pot with hard objects, which will damage the coating to affect the service life.
APP Related
1.Q:How to download Mi Home App for Xiaomi Smart Multifunctional Rice Cooker ?
A: The connection method is as follows:
Download APP: Scan the QR code of the user manual to download and install Mi Home App. If you have already installed Mi Home App, enter the device connection page. Or search for Mi Home App in the app store of phone, download and install Mi Home App.
2.Q:Does Xiaomi Smart Multifunctional Rice Cooker support internet connection?
A: Yes, Xiaomi Smart Multifunctional Rice Cooker supports internet connection and needs to be configured through Mi Home App.
Connect to Mi Home App to control Rice Cooker.
Tap the upper right corner of the settings to enter the settings of the device can be operated to extend the function; you can operate the default display page, the choice of rice species, the information pushed when cooking is complete; location management, device sharing, and general settings of the device, etc., according to the use of preferences to set up their own.
3.Q:Does Xiaomi Smart Multifunctional Rice Cooker support firmware upgrade?
A: Yes. It is recommended to upgrade the firmware to the latest version.
The upgrade method is as follows: After binding Xiaomi Smart Multifunctional Rice Cooker to Mi Home App, open the Rice Cooker plug-in: Settings->Firmware Upgrade->Check for Updates.
4.Q:How to connect Xiaomi Smart Multifunctional Rice Cooker to Mi Home App?
A: Add device: Open Mi Home App homepage, click "+" in the upper right corner of the page, and add device according to the APP prompts.
It supports auto-discovery and manually selecting devices to add.
Tips: Due to the upgrading and updating of Mi Home App, the actual operation may be slightly different from the above description, please follow the current guidelines in Mi Home App.
Tips: Please select the region according to your location, such as France, UK, Singapore, USA, Russia, etc.
5.Q:Which country do I need to select to connect Xiaomi Smart Multifunctional Rice Cooker to Mi Home?
A: Xiaomi Smart Multifunctional Rice Cooker supports the following countries to connect to the network, please select your region in Mi Home App to use the network according to your needs.
6.Q:How to reset Wi-Fi on Xiaomi Smart Multifunctional Rice Cooker?
A:Press Cancel Button and Select Button at the same time for 3 seconds to reset the Wi-Fi.The screen will show the reset circle animation.After successful reset,the Wi-Fi icon will flash and Rice Cooker will enter the wait for connection status.The Wi-Fi icon will flash and the Rice Cooker will enter the wait for connection status.
7.Q:What should I do if I can't connect to Xiaomi Smart Multifunctional Rice Cooker Wi-Fi?
A:Solution for Wi-Fi can't connect:
1.Reset the Wi-Fi of the product;
2, Exit the Mi Home App of the mobile phone and then re-enter it;
3、Reconnect to Wi-Fi (the product is placed in a place with sufficient Wi-Fi signal strength);
4、Set the Wi-Fi password to a simple password (the following special characters cannot be set as password: "/ \\ % );
5. Bring the product close to the wireless router;
6, or use another mobile phone as a hotspot, connect successfully and then reset to connect to the router Wi-Fi;
7, the router should use 2.4GHz band, does not support 5.0GHz band network;
8, the router encryption method is set to WPA [TKIP]/WPA2 [AES];
(Hotspots encrypted by WEP and WAPI are not supported for the time being)
Note 1: There is a private wireless network connected to the external network (it is not recommended to connect to the unstable public network).
Note 2: Open the mobile phone Wi-Fi settings to see if there is a Wi-Fi beginning with "chunmi-oven -XXX", confirm whether the product Wi-Fi module is damaged, if the beginning of the Wi-Fi means that there is no problem with the product module, please adjust the network to reconnect.
Note: If the above operation is correct, please contact after-sales service.
8.Q:What should I do if the firmware update of Xiaomi Smart Multifunctional Rice Cooker is unsuccessful?
A: The unsuccessful firmware update can be checked as follows:
1、It is impossible to update the firmware when it is in the working state, you can try again in the non-working (startup) state;
2、Please check whether the Wi-Fi is connected normally, you can change the network to try;
3、Retry to upgrade the firmware.
FAQ & Troubleshooting
1.Q:Why does Xiaomi Smart Multifunctional Rice Cooker overflow when cooking congee?
A: Please follow the below methods to check if the rice cooker overflows when cooking congee:
1、Is the bottom of inner pot uneven;
2、Is the ratio of rice to water matched according to the specified requirements (too much);
3、Is there any foreign matter on the top surface of inner pot bottom and bottom sensor fit;
4. Whether the surface of the aluminium cover of the bottom sensor is deformed;
5, whether the cooking gear is used in the wrong way, Cooking congee is slow cooking on low heat, using Rice mode cooking will overflow.
For example: Cooking congee use [congee mode].
Note: [Rice] mode only applies to rice cooking, congee please use congee mode.
2.Q:What should I do if the rice cooked with Xiaomi Smart Multifunctional Rice Cooker does not smell or taste good?
A: 1. Whether the ratio of rice to water is matched according to the inner pot scale (too much/too little will have an effect on the taste of rice);
2, whether the production date of rice is more than 6 months, edible rice stored for too long will also affect the taste of rice;
Warm tips: Please clean the product cover and Foam Breaker before and after using the rice cooker to avoid residual rice soup affecting the cooking rice effect.
3.Q: Is it normal for Xiaomi Smart Multifunctional Rice Cooker to make a "da-da" sound when cooking?
A: Xiaomi Smart Multifunctional Rice Cooker is using the traditional chassis heating principle, the product in the cooking over the need to adjust the cooking curve through the relay on and off, the relay working process will have a slight suction on and off sound, is the normal working principle of the device is a normal phenomenon, please rest assured that the use.
4.Q:Why is there a spark when the power cord of Xiaomi Smart Multifunctional Rice Cooker is plugged in?
A: Generally speaking, electrical equipment will generate a surge current at the moment of power-on, and the socket and the plug will spark slightly to a certain extent. In addition, if the conductive copper of the socket is deformed or loose, the sparking may be more obvious. It is also recommended to use a good quality socket, preferably with a switch.
5.Q:What should I do if water gets into the top cover of Xiaomi Smart Multifunctional Rice Cooker?
A: The Control Panel on the top cover has a sealing treatment, but the product still can not be directly flushed with water, the water may flow to other electrical parts causing product failure.
6.Q:Why is the cooking time of Xiaomi Smart Multifunctional Rice Cooker not fixed?
A: Rice Cooker will adjust the time automatically when no reservation is made. The cooking time will change when the amount of rice, rice type, rice-water ratio, softness or hardness of the texture, temperature of the water added, etc. are different.
7.Q:The cooking time of the rice mode is for one hour, why sometimes forty minutes?
A: Cooking rice is one hour by default, but the specific cooking time will be automatically adjusted according to the amount of different rice added, when the amount of rice is less, the time will be shorter, which is a normal phenomenon.
8.Q:Why is the Select Button of Xiaomi Smart Multifunctional Rice Cooker not clear in bright light?
A: This design is a comprehensive consideration of most of the ambient light used by Rice Cooker, as well as the brightness of the LED light on the comfort level of the human eye, after a large number of tests to verify the final determination of the appropriate brightness. It is not recommended to use it under bright light.
9.Q: Does the nominal capacity of the Rice Cooker refer to the amount of rice?
A: The "L" litres at the end of the Mi Home Rice Cooker refers to the maximum volume of water that the inner pot can hold, not the amount of rice.
Tips: The actual measurement may be slightly different due to the difference in production process and measurement method. Please cook according to the inner pot water level.
Tip: The measured volume is not less than 95% of the nominal rated volume.
10.Q: I cooked congee last night, why does the pot overflow when I heat it up with rice today?
A: As the congee will solidify, the gas density increases in saturated steam, accelerating the bubble liquid floating will inevitably produce overflow. It is recommended to add as little water in the congee before heating and stir well, and then use the "congee" function key to heat, so that there will be no overflow. Note that you can not use the "Cooking" function to heat up the congee.
11.Q: What should I do if the rice is a little hard when I cook it according to the ratio of water and rice in the manual?
A: Individual taste may be different, if you think the rice is a little hard, you can put more water than the usual standard within half a degree (note that do not put more). In addition, if you make a reservation or soak the rice for a longer period of time, it will absorb more water and the rice may be a bit hard.
12.Q:Xiaomi Smart Multifunctional Rice Cookercongee ended up with rice soup all around what happened?
A:1.Confirm whether you are using Rice modecongee by mistake;
2、Confirm whether you have added water over the water level line;
If all of the above are normal, there may be a problem with the temperature sensor, please apply for after-sales service.
13.Q:Can Xiaomi Smart Multifunctional Rice Cooker cook rice with deformed or broken sealing ring?
A: Deformed or broken sealing ring will cause air leakage, which will affect the cooking effect and the service life of the product.
14.Q: Why does the top cover of Xiaomi Smart Multifunctional Rice Cooker hang water after cooking?
A: Steam will be generated during the cooking process, and a little condensation will be formed when the cover comes into contact with the steam, and there may be a little residue after cooking. It is recommended to remove the water and clean the inner lid assembly in time after using the product.
15.Q:What should I do if I can't install the inner lid of Xiaomi Smart Multifunctional Rice Cooker after cleaning?
A: When installing the inner lid, please install the lower side of the inner lid first and then press in the upper side. Installation will be much easier using the correct installation method.
16.Q:Why doesn't Xiaomi Smart Multifunctional Rice Cooker work after powering on?
A: If you encounter this problem, please follow the steps below to troubleshoot:
1、Check whether the buttons have no feeling or can't be pressed;
2、 Whether there is no inner pot;
3、 Whether to open the lid and press start.
4、 If it is still invalid, please apply for after-sale inspection.
17.Q:What should I do if the lid of Xiaomi Smart Multifunctional Rice Cooker opens and closes abnormally?
A：If the Rice Cooker switch cover abnormality, please check it according to the following steps:
1. In a well-lit place, check whether there is any foreign object in the square hole of the lid opening button;
2、Retry to open and close the lid to make sure whether it is not boxed in place, the normal box in place after the product will have a slight box lid sound;
3、Check if the Open Button is stuck and can't be pressed in or can't be ejected;
4、Confirm to check whether Upper Cover is deformed and fall off.
Note: Confirm that the inner lid is installed in place.
Solution:
1, if there is a foreign body, use a toothpick or other fine hard objects, clean up the foreign body.
2、Exclude non-operating problems caused. It is suggested to after-sales center to replace the aging or broken parts.
18.Q: What should I do if the buttons do not respond?
A: When the product is performing Rice, Congee, Keep warm, the buttons other than "Cancel" can not be operated, please press the Cancel Button to enter the standby state and retry.
19.Q:Why does Xiaomi Smart Multifunctional Rice Cooker not cook rice?
A:1.The ratio of rice and water is not correct;
2, whether the production date of the rice is more than 6 months (rice should be kept airtight, do not spread out to dry, such rice has low water content, cooking rice is easy to pinch, you need to put more water appropriately);
3. Whether there are foreign objects on the bottom of inner pot and the top surface where the bottom sensor fits;
4. Whether the bottom sensor (aluminium cover surface) is deformed.
20.Q:What should I do if the Xiaomi Smart Multifunctional Rice Cooker leaks air while cooking rice?
A: If you encounter the problem of rice cooking air leakage, please follow the steps below:
1, please confirm whether you have cleaned and disassembled the Foam Breaker, inner lid and other details of the air leakage (water beads);
2、Dismantle the Foam Breaker and check whether the Foam Breaker seals are aged, deformed, or broken;
3、Check whether the inner lid seals are aging, deformed, or broken;
4、Check if the inner lid can still be installed without the Foam Breaker assembly;
5、If ruled out non-operating problems caused. Please go to the after-sales outlets to replace the aging or broken parts.
21.Q:Why does Xiaomi Smart Multifunctional Rice Cooker have congee overflow?
A：If congee overflow, please follow the steps below for troubleshooting:
1、Rice and water are not matched according to the required scale (too much);
2, whether to use the wrong mode, congee need to use congee mode;
3, inner pot pot bottom, sensor with the top surface of foreign objects, such as foreign objects, please clean up the sensor surface in a timely manner foreign objects;
4, the bottom of the pot sensor aluminium cover surface whether there is bump bad;
5, whether there is E-09/E-10;
6、whether the bottom of the inner pot and the sensor with the surface of the concave and convex bad;
7, Product failure not caused by use. It is recommended to deal with it after sale.
22.Q:Why does Xiaomi Smart Multifunctional Rice Cooker overflow when cooking rice?
A：If you have any enquiry about overflowing rice cooking, please follow the steps below to check it:
1、Rice and water are not matched according to the required scale (too much);
2、inner pot pot bottom, the top surface of the sensor to match with a foreign body;
3, the bottom of the pot sensor aluminium cover surface whether there is bump bad; ¡Ó
4, whether there is E-09/E-10;
5, whether there is bump bad on the bottom of the inner pot pot and the surface where the sensor fits.
23.Q:Why does Xiaomi Smart Multifunctional Rice Cooker cook rice white?
A: If the cooked rice turns white, please follow the steps below to troubleshoot:
1、Is the bottom of inner pot uneven;
2. Whether the rice-water ratio is matched as specified (on the high side).
24.Q:Why does Xiaomi Smart Multifunctional Rice Cooker have an odour during cooking?
A: 1. Is there any residual food and water in the Foam Breaker assembly and inner lid assembly?
2、Is there any odour in the sealing ring of Foam Breaker and inner lid assembly.
25.Q:Why is the bottom of Xiaomi Smart Multifunctional Rice Cooker burnt?
A: If you experience yellowing at the bottom of the rice cooker, please follow the steps below to check:
1、Check if the rice is washed well;
2. Check whether the bottom of inner pot is uneven;
3、Check whether there are foreign objects on the bottom of inner pot and the top surface where the bottom sensor fits;
4, check whether the surface of the aluminium cover of the bottom sensor is deformed;
26.Q:Xiaomi Smart Multifunctional Rice Cooker is keeping warm, why does the rice become hard or tasteless?
A: Please check:
1. Whether the keeping warm time is more than 12 hours;
2、Is the bottom of inner pot uneven;
3, whether there are foreign objects on the bottom of inner pot and the top surface where the bottom sensor fits;
4, whether the surface of the aluminium cover of the bottom sensor is deformed;
27.Q:Why can't the Schedule mode of Xiaomi Smart Multifunctional Rice Cooker finish on time?
A: Is the start button not pressed after setting the Schedule time;
Tip: Schedule time is completion time, not start time;
Note: The product schedule means how long it is preset to finish, the product has no clock function.
28.Q:Xiaomi Smart Multifunctional Rice Cooker open the lid body has a certain jump?
A: Spring in Xiaomi Smart Multifunctional Rice Cooker use process will have a certain attenuation, so in order to ensure that the product open and close the lid smoothly, the general new product allows a slight jump, please rest assured that the use.
29.Q:Is it normal for Xiaomi Smart Multifunctional Rice Cooker to have a gap in the lid?
A: In order to ensure that the product open and close the lid normally, need to reserve a certain amount of margin to close the lid, so there is a certain gap, please rest assured to use.
30.Q:Error Codes
A: If your Xiaomi Smart Multifunctional Rice Cooker has the following error code, please request an after-sales inspection.
E-09：The top sensor is damaged (including a short circuit and broken circuit).
E-10：The bottom sensor is damaged (including a short circuit and broken circuit).
E-11：Communication error.
1.Q:What is the appearance of Xiaomi Smart Multifunctional Rice Cooker?
A:The appearance of Xiaomi Smart Multifunctional Rice Cooker is as follows:
2.Q:What are the accessories of Xiaomi Smart Multifunctional Rice Cooker?
A：Accessories: Rice Paddle, Ladle Steamer, Basket, Measuring Cup, Power Cord.
3.Q:What is the Control Panel of Xiaomi Smart Multifunctional Rice Cooker?
A:The functions of Control Panel are:
1: LED Numeric Display: display product status;
2: Timer Button: product reservation function;
3: Cancel Button: cancel the product status;
4: Start Button: start the product work;
5: Select Button: select the product menu.
4.Q:Xiaomi Smart Multifunctional Rice Cooker's inner pot introduction?
A: Xiaomi Smart Multifunctional Rice Cooker is a straight inner pot with a thickness of 1.5mm, made of aluminium alloy and coated with a water-based non-stick coating.
5.Q:What is the measuring cup of Xiaomi Smart Multifunctional Rice Cooker? How much rice can I cook?
A: Xiaomi Smart Multifunctional Rice Cooker's measuring cup is for water, the maximum scale is 160g, and the maximum scale for rice is 160g, with slight deviation for different rice types.
Xiaomi Smart Multifunctional Rice Cooker can cook 10 bowls of rice in one pot (11cm diameter family bowl), which is enough for daily use by 2-4 persons.
6.Q:Does Xiaomi Smart Multifunctional Rice Cooker have cloud recipes?
A: Xiaomi Smart Multifunctional Rice Cooker doesn't have cloud recipes, you can select the cooking mode through the body or connect to Mi Home App.
Xiaomi Smart Multifunctional Rice Cooker has 7 cooking modes to choose from: Rice, Brown rice, congee, Soup, Steam, Reheat, Keep warm, and so on.
7.Q: Can the inner pot of Xiaomi Smart Multifunctional Rice Cooker cook rice when it is wet with water droplets?
A: It is not recommended and will affect the life of the rice cooker. Please wipe it clean before use.
8.Q:What is the power of Xiaomi Smart Multifunctional Rice Cooker? How much power does Xiaomi Smart Multifunctional Rice Cooker consume?
A: Xiaomi Smart Multifunctional Rice Cooker has a power consumption of 595 - 710W, which varies with different ratios of rice and water, and cooking functions. 3 cups of rice cooked in Rice function is about 0.3 kWh.
Note: The power consumption in standby mode is about 2W.
9.Q:What kind of power cord does Xiaomi Smart Multifunctional Rice Cooker use?
A: Xiaomi Smart Multifunctional Rice Cooker's power cord is about 0.9 metres, and it adopts a split power cord, one end of which is plugged into the Rice Cooker's power connector; the plug styles and specifications are different in different countries.
Note: You can use the same specification power cord certified by professionals, it is not recommended to use other brands of power cords. The performance and size of other brands of power supply may not be fully compatible with Xiaomi Smart Multifunctional Rice Cooker.
10.Q:How to switch on/off Xiaomi Smart Multifunctional Rice Cooker?
A: Xiaomi Smart Multifunctional Rice Cooker will turn on automatically when it is connected to the power supply, the rice button indicator light flashes, and the screen displays the rice time 01:00. At this time, it is in standby mode, and if there is no operation within 5 minutes, the product enters into the off-screen shutdown mode. When not in use, please unplug the product power, Rice Cooker has nothing to do with the machine button.
Note: The power in standby mode is about 2W.
11.Q:How Xiaomi Smart Multifunctional Rice Cooker to cook?
A：1. Open the lid
Press the lid release button to open the lid.
Note: When you need to remove the inner pot, gently push back the upper lid to
fully open it. Avoid contact with the inner lid when removing the inner pot.
2. Add rice and water
Using 2 cups of rice as an example, add 2 measuring cups of rice into the pot, then add water up to the fourth measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
3. Setting menu
Turn on the rice cooker and press the select button to navigate to different cooking modes, including rice, brown rice, and congee. For example, press the select button and navigate to the rice mode.
4. Start cooking
Press the start button to start the cooking mode.
WARNING: The rice mode is for rice cooking only. Cooking other food in this mode may cause scalds or impair the product performance.
12.Q:Xiaomi Smart Multifunctional Rice Cooker Switch modes introduction
A：1. Rice
The rice mode is the default cooking mode. You can press the start button to start cooking rice directly.
Note: The cooking time of the rice mode is 1 hour fixed. Actual cooking time will vary depending on the amount of rice water.
Brown rice
Press the select button and navigate to the brown rice mode. Then, press the start button to start cooking.
Note: The cooking time of the brown rice mode is 1 hour and 45 minutes fixed.
3.Congee
Press the select button and navigate to the congee mode. The default cooking time of the congee mode is 1 hour and 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time(Supports 40 minutes to 4 hours of customisation).
4. Soup
Press the select button and navigate to the soup mode.The default cooking time of the soup mode is 1 hour and 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time(Supports 60 minutes to 4 hours of customisation).
5. Steam
Press the select button and navigate to the steam mode.The default cooking time of the steam mode is 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time(Supports customisation from 10 to 60 minutes).
6. Reheat
Press the select button and navigate to the reheat mode. The default cooking time of the reheat mode is 30 minutes. Then, press the start button to start cooking.
Note: Go to the Mi Home/Xiaomi Home app to set the desired cooking time. Cooking time is not selectable.
7. Keep warm
Once cooking is finished, the rice cooker automatically enters the keep warm mode. You can also manually select the keep warm mode.
Note: The default keep-warm time is 4 hours in rice or brown rice mode and 12 hours in other modes. The LED digital display will count the keep-warm time positively. After 12 hours, the rice cooker will automatically stop keeping warm and switch to the standby mode.
13.Q:How to use Schedule mode？
A：After selecting a cooking mode (e.g. rice), press the timer button to set the time from present to the completion of cooking. For example, if you intend to enjoy your meal in 10 hours, set the timer to show as 10: 00 (which means 10 hours 0 minutes).
Note: The time to set in timer ranges from 15 minutes to 24 hours excluding the cooking time. Each time you press the timer button, the time will increase by 15 minutes. If you press and hold the timer button, the time will increase quickly in a 30-minute unit. Press the start button to start scheduled cooking. Go to the Mi Home/Xiaomi Home app to set your desired time.
14.Q:What does the scale of inner pot of Xiaomi Smart Multifunctional Rice Cooker mean?
A: inner pot scale is divided into cooking scale and congee scale (note: the scale line is the water level line, the scale number indicates the number of cups of rice):
Cooking scale: Using 2 cups of rice as an example, add 2 measuring cups of rice into the pot, then add water up to the second measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
2、Congee scale：
Using 1 cups of rice as an example, add 1 measuring cups of rice into the pot, then add water up to the first measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
15.Q:How many cups of rice can Xiaomi Smart Multifunctional Rice Cooker cook at least and can I cook half cup for 1 person?
A: The minimum amount of rice for Xiaomi Smart Multifunctional Rice Cooker is 1 cup, you can cook half cup of rice, but it will affect the taste, it is recommended to cook 1 cup.
16.Q:Can Xiaomi Smart Multifunctional Rice Cooker distinguish what is congee and what is thin rice?
A: Xiaomi Smart Multifunctional Rice Cooker can differentiate between congee and thin rice by the degree of congee consistency and thinness, and you can make congee and thin rice by following the ratio of rice and water in the inner pot scale.
Note: The congee time can be adjusted in Mi Home App within 40 minutes - 4 hours, the length of time determines the consistency of the congee.
17.Q:Can Xiaomi Smart Multifunctional Rice Cooker wash rice directly with inner pot?
A: inner pot can be used to wash rice directly, but it is not recommended to use it frequently. Otherwise, it will affect the inner pot life. It is recommended to use a special rice washing tool.
18.Q:Can Xiaomi Smart Multifunctional Rice Cooker be used to test the function without adding water?
A: It can be used for simple testing. The Rice Cooker itself is equipped with a high temperature protection function, which will stop heating if it is dry-heated for a period of time; in order not to affect the normal use of the product, please avoid dry-heating the inner pot.
19.Q:Is the Control Panel of Xiaomi Smart Multifunctional Rice Cooker waterproof?
A: The Control Panel is designed to be waterproof.
If you accidentally pour water onto the surface of the cooker during use, it will not cause any damage or electric shock and can still be used normally.
20.Q:Can the Xiaomi Smart Multifunctional Rice Cooker be used by the elderly?
A: Xiaomi Smart Multifunctional Rice Cooker is more suitable for the elderly to use than ordinary Rice Cooker with its minimalist design and one-button operation.
21.Q: Can I touch the inside of Xiaomi Smart Multifunctional Rice Cooker after cooking?
A: No. The product uses an electric heating disc to generate heat for cooking. This product uses an electric heating disc to generate heat for cooking, and the residual temperature of the product is still high after cooking, so there is a risk of burns if you touch it with your hands.
22.Q:Can Xiaomi Smart Multifunctional Rice Cookerinner pot (inner pot) be used on induction cooker or gas?
A: It is strictly prohibited to use on induction cooker or gas! The temperature is not controllable on induction cooker or gas, which will damage the coating and cause deformation of inner pot, so it cannot be used on induction cooker or gas.
23.Q:Can Xiaomi Smart Multifunctional Rice Cooker be moved during cooking?
A: It is not recommended to operate with electricity, which will cause steam burns and other risks.
24.Q:Can I open the lid of Xiaomi Smart Multifunctional Rice Cooker during cooking?
A: The product can be opened in the middle of the cooking process without affecting the work, but leaving the lid open for a long time will affect the temperature detection.
25.Q:Will the Rice Cooker be damaged if I forget to unplug it after using Xiaomi Smart Multifunctional Rice Cooker?
A: No, the Rice Cooker will automatically enter standby mode after cooking.
Note: After cooking, it is recommended to unplug the power.
26.Q:Is there any requirement on the distance from the wall where Xiaomi Smart Multifunctional Rice Cooker is placed?
A: There is no requirement on the distance to the wall, the exhaust height of the steam outlet should be more than 20cm, in addition to this, the position to the gas stove needs to be more than 30cm, otherwise it will cause damage to the Rice Cooker.
27.Q:Does Xiaomi Smart Multifunctional Rice Cooker spray rice soup from the top vent when cooking rice? If I want to cook soft rice, can I not put water in proportion?
A: It will not spray rice soup when operating according to the instructions, we suggest you to add rice and water according to the ratio of rice and water in the instructions, and if you want to cook softer, we suggest you to increase the cooking time.
28.Q:Xiaomi Smart Multifunctional Rice Cooker is set wrongly, how can I cancel and reset it after I start cooking?
A: You can press Cancel Button and reset it again.
29.Q:Does the Rice Paddle of Xiaomi Smart Multifunctional Rice Cooker have a support point design?
A: No.
30.Q:What is the best way to store Rice Cooker's leftover rice in a hot environment?
A: In hot and humid weather, rice stored for a long time is prone to spoilage, sour and rancid smell. There are many types of bacteria present in the stale rice and it cannot be consumed further. It is recommended to try to cook rice on demand to avoid leftovers.
Suggestions for handling leftover rice:
1、It is recommended to use the product heat preservation block to keep warm continuously;
2、Serve the rice to be cooled and stored in the refrigerator;
3、Please pay attention to clean the cover and support ring after usual use.
31.Q:Does the Schedule modeof Xiaomi Smart Multifunctional Rice Cooker also apply to congee and soup?
A: Xiaomi Smart Multifunctional Rice Cooker provides Schedule mode for congee and soup, but consider the weather factor before setting the Schedule mode, if the weather is too hot, it is recommended to shorten the Schedule mode.
32.Q:What kind of block should I use for leftover rice congee of Xiaomi Smart Multifunctional Rice Cooker?
A: You can need to use the congee mode, and at the same time you need to add water according to the amount of water in the congee.
33.Q:What parts of Xiaomi Smart Multifunctional Rice Cooker should be disassembled and washed after cooking?
A: In order to ensure the hygiene of rice, please remove the inner lid and Foam Breaker for cleaning while cleaning the inner pot. At the same time, clean the inner pot ring of any dirt and standing water in the support ring, Rice Paddle, Ladle Steamer should also be cleaned after use.
34.Q:How to remove and install the Foam Breaker of Xiaomi Smart Multifunctional Rice Cooker? How to clean it?
A：1、Disassembling:
Gently dig out the steam valve and remove it.
Note: Clean the inner lid and steam valve aer every use.
b. Gently push out the inner cover of the steam valve (as shown in the figure), and remove it.
c. Hold the inner lid with both hands and pull it outwards, then remove it.
2、Cleaning
Please rinse the Foam Breaker with clean water, dry it and use it. It is easier to clean after soaking.
Assembling
a. Align and push the inner cover onto the steam valve to assemble it.
b. Align the steam hole on the steam valve with the steam outlet and install the steam valve.
Note: The steam valve must be installed correctly, otherwise it may cause scalds or impair the product performance.
c. Align the inner lid to the latch and gently push the inner lid into it. When you hear a click sound, the buckle is locked firmly.
Note: The inner lid must be installed, otherwise the upper lid of the rice cooker cannot be closed.
35.Q:Can Xiaomi Smart Multifunctional Rice Cooker's inner lid be removed for cleaning?
A: Xiaomi Smart Multifunctional Rice Cooker features Detachable Inner Lid, which can be removed for cleaning after use.
36.Q:How to clean the inner pot of Xiaomi Smart Multifunctional Rice Cooker?
A: Please note that inner pot should not be cleaned with a hard object, so as not to damage the coating and affect the non-stick performance, it is recommended to soak it in water for a while, and then use a soft cloth to clean it gently. It can also be cleaned and sterilised in a dishwasher.
37.Q: Xiaomi Smart Multifunctional Rice Cooker's inner pot coating can continue to be used after falling off?
A: It is not recommended to continue to use. Because it will affect non -stickiness; Xiaomi Smart Multifunctional Rice Cookerinner pot meets food hygiene certification, and the decapithered coatings are harmless to human.
38.Q: How to maintain Xiaomi Smart Multifunctional Rice Cooker's inner pot?
A: Clean clean when not in use, and erase the stagnant water. Try to reduce the dried inner pot. When washing rice, do not rub with the inner wall of the pot. It is best to soak it for a while after meals, and then use a soft cloth to clean it. Be careful not to clean the inner pot with hard objects, which will damage the coating to affect the service life.
APP Related
1.Q:How to download Mi Home App for Xiaomi Smart Multifunctional Rice Cooker ?
A: The connection method is as follows:
Download APP: Scan the QR code of the user manual to download and install Mi Home App. If you have already installed Mi Home App, enter the device connection page. Or search for Mi Home App in the app store of phone, download and install Mi Home App.
2.Q:Does Xiaomi Smart Multifunctional Rice Cooker support internet connection?
A: Yes, Xiaomi Smart Multifunctional Rice Cooker supports internet connection and needs to be configured through Mi Home App.
Connect to Mi Home App to control Rice Cooker.
Tap the upper right corner of the settings to enter the settings of the device can be operated to extend the function; you can operate the default display page, the choice of rice species, the information pushed when cooking is complete; location management, device sharing, and general settings of the device, etc., according to the use of preferences to set up their own.
3.Q:Does Xiaomi Smart Multifunctional Rice Cooker support firmware upgrade?
A: Yes. It is recommended to upgrade the firmware to the latest version.
The upgrade method is as follows: After binding Xiaomi Smart Multifunctional Rice Cooker to Mi Home App, open the Rice Cooker plug-in: Settings->Firmware Upgrade->Check for Updates.
4.Q:How to connect Xiaomi Smart Multifunctional Rice Cooker to Mi Home App?
A: Add device: Open Mi Home App homepage, click "+" in the upper right corner of the page, and add device according to the APP prompts.
It supports auto-discovery and manually selecting devices to add.
Tips: Due to the upgrading and updating of Mi Home App, the actual operation may be slightly different from the above description, please follow the current guidelines in Mi Home App.
Tips: Please select the region according to your location, such as France, UK, Singapore, USA, Russia, etc.
5.Q:Which country do I need to select to connect Xiaomi Smart Multifunctional Rice Cooker to Mi Home?
A: Xiaomi Smart Multifunctional Rice Cooker supports the following countries to connect to the network, please select your region in Mi Home App to use the network according to your needs.
| Regional | Country |
| Europe | Spain, Italy, France, Germany, Ukraine, Poland, Bulgaria, Greece, Norway, Finland, Sweden, Denmark, Switzerland, Netherlands, Belgium, Luxembourg, Portugal, Czech Republic, Hungary, Austria, Slovakia, Slovenia, Lithuania, Estonia, Latvia, Croatia, Malta, Romania, Iceland. |
| Commonwealth of Independent States (CIS) | Russia, Belarus, Kazakhstan |
| Middle East | Turkey, Israel, Iraq, Jordan |
| Africa | Egypt, Morocco, South Africa |
| Latin America | Peru, Chile, Brazil, Argentina, Parma, Paraguay, Uruguay, Panama |
| Pan-Southeast Asia | Indonesia, Myanmar, Vietnam, Laos, Thailand, Australia, New Zealand |
6.Q:How to reset Wi-Fi on Xiaomi Smart Multifunctional Rice Cooker?
A:Press Cancel Button and Select Button at the same time for 3 seconds to reset the Wi-Fi.The screen will show the reset circle animation.After successful reset,the Wi-Fi icon will flash and Rice Cooker will enter the wait for connection status.The Wi-Fi icon will flash and the Rice Cooker will enter the wait for connection status.
7.Q:What should I do if I can't connect to Xiaomi Smart Multifunctional Rice Cooker Wi-Fi?
A:Solution for Wi-Fi can't connect:
1.Reset the Wi-Fi of the product;
2, Exit the Mi Home App of the mobile phone and then re-enter it;
3、Reconnect to Wi-Fi (the product is placed in a place with sufficient Wi-Fi signal strength);
4、Set the Wi-Fi password to a simple password (the following special characters cannot be set as password: "/ \\ % );
5. Bring the product close to the wireless router;
6, or use another mobile phone as a hotspot, connect successfully and then reset to connect to the router Wi-Fi;
7, the router should use 2.4GHz band, does not support 5.0GHz band network;
8, the router encryption method is set to WPA [TKIP]/WPA2 [AES];
(Hotspots encrypted by WEP and WAPI are not supported for the time being)
Note 1: There is a private wireless network connected to the external network (it is not recommended to connect to the unstable public network).
Note 2: Open the mobile phone Wi-Fi settings to see if there is a Wi-Fi beginning with "chunmi-oven -XXX", confirm whether the product Wi-Fi module is damaged, if the beginning of the Wi-Fi means that there is no problem with the product module, please adjust the network to reconnect.
Note: If the above operation is correct, please contact after-sales service.
8.Q:What should I do if the firmware update of Xiaomi Smart Multifunctional Rice Cooker is unsuccessful?
A: The unsuccessful firmware update can be checked as follows:
1、It is impossible to update the firmware when it is in the working state, you can try again in the non-working (startup) state;
2、Please check whether the Wi-Fi is connected normally, you can change the network to try;
3、Retry to upgrade the firmware.
FAQ & Troubleshooting
1.Q:Why does Xiaomi Smart Multifunctional Rice Cooker overflow when cooking congee?
A: Please follow the below methods to check if the rice cooker overflows when cooking congee:
1、Is the bottom of inner pot uneven;
2、Is the ratio of rice to water matched according to the specified requirements (too much);
3、Is there any foreign matter on the top surface of inner pot bottom and bottom sensor fit;
4. Whether the surface of the aluminium cover of the bottom sensor is deformed;
5, whether the cooking gear is used in the wrong way, Cooking congee is slow cooking on low heat, using Rice mode cooking will overflow.
For example: Cooking congee use [congee mode].
Note: [Rice] mode only applies to rice cooking, congee please use congee mode.
2.Q:What should I do if the rice cooked with Xiaomi Smart Multifunctional Rice Cooker does not smell or taste good?
A: 1. Whether the ratio of rice to water is matched according to the inner pot scale (too much/too little will have an effect on the taste of rice);
2, whether the production date of rice is more than 6 months, edible rice stored for too long will also affect the taste of rice;
Warm tips: Please clean the product cover and Foam Breaker before and after using the rice cooker to avoid residual rice soup affecting the cooking rice effect.
3.Q: Is it normal for Xiaomi Smart Multifunctional Rice Cooker to make a "da-da" sound when cooking?
A: Xiaomi Smart Multifunctional Rice Cooker is using the traditional chassis heating principle, the product in the cooking over the need to adjust the cooking curve through the relay on and off, the relay working process will have a slight suction on and off sound, is the normal working principle of the device is a normal phenomenon, please rest assured that the use.
4.Q:Why is there a spark when the power cord of Xiaomi Smart Multifunctional Rice Cooker is plugged in?
A: Generally speaking, electrical equipment will generate a surge current at the moment of power-on, and the socket and the plug will spark slightly to a certain extent. In addition, if the conductive copper of the socket is deformed or loose, the sparking may be more obvious. It is also recommended to use a good quality socket, preferably with a switch.
5.Q:What should I do if water gets into the top cover of Xiaomi Smart Multifunctional Rice Cooker?
A: The Control Panel on the top cover has a sealing treatment, but the product still can not be directly flushed with water, the water may flow to other electrical parts causing product failure.
6.Q:Why is the cooking time of Xiaomi Smart Multifunctional Rice Cooker not fixed?
A: Rice Cooker will adjust the time automatically when no reservation is made. The cooking time will change when the amount of rice, rice type, rice-water ratio, softness or hardness of the texture, temperature of the water added, etc. are different.
7.Q:The cooking time of the rice mode is for one hour, why sometimes forty minutes?
A: Cooking rice is one hour by default, but the specific cooking time will be automatically adjusted according to the amount of different rice added, when the amount of rice is less, the time will be shorter, which is a normal phenomenon.
8.Q:Why is the Select Button of Xiaomi Smart Multifunctional Rice Cooker not clear in bright light?
A: This design is a comprehensive consideration of most of the ambient light used by Rice Cooker, as well as the brightness of the LED light on the comfort level of the human eye, after a large number of tests to verify the final determination of the appropriate brightness. It is not recommended to use it under bright light.
9.Q: Does the nominal capacity of the Rice Cooker refer to the amount of rice?
A: The "L" litres at the end of the Mi Home Rice Cooker refers to the maximum volume of water that the inner pot can hold, not the amount of rice.
Tips: The actual measurement may be slightly different due to the difference in production process and measurement method. Please cook according to the inner pot water level.
Tip: The measured volume is not less than 95% of the nominal rated volume.
10.Q: I cooked congee last night, why does the pot overflow when I heat it up with rice today?
A: As the congee will solidify, the gas density increases in saturated steam, accelerating the bubble liquid floating will inevitably produce overflow. It is recommended to add as little water in the congee before heating and stir well, and then use the "congee" function key to heat, so that there will be no overflow. Note that you can not use the "Cooking" function to heat up the congee.
11.Q: What should I do if the rice is a little hard when I cook it according to the ratio of water and rice in the manual?
A: Individual taste may be different, if you think the rice is a little hard, you can put more water than the usual standard within half a degree (note that do not put more). In addition, if you make a reservation or soak the rice for a longer period of time, it will absorb more water and the rice may be a bit hard.
12.Q:Xiaomi Smart Multifunctional Rice Cookercongee ended up with rice soup all around what happened?
A:1.Confirm whether you are using Rice modecongee by mistake;
2、Confirm whether you have added water over the water level line;
If all of the above are normal, there may be a problem with the temperature sensor, please apply for after-sales service.
13.Q:Can Xiaomi Smart Multifunctional Rice Cooker cook rice with deformed or broken sealing ring?
A: Deformed or broken sealing ring will cause air leakage, which will affect the cooking effect and the service life of the product.
14.Q: Why does the top cover of Xiaomi Smart Multifunctional Rice Cooker hang water after cooking?
A: Steam will be generated during the cooking process, and a little condensation will be formed when the cover comes into contact with the steam, and there may be a little residue after cooking. It is recommended to remove the water and clean the inner lid assembly in time after using the product.
15.Q:What should I do if I can't install the inner lid of Xiaomi Smart Multifunctional Rice Cooker after cleaning?
A: When installing the inner lid, please install the lower side of the inner lid first and then press in the upper side. Installation will be much easier using the correct installation method.
16.Q:Why doesn't Xiaomi Smart Multifunctional Rice Cooker work after powering on?
A: If you encounter this problem, please follow the steps below to troubleshoot:
1、Check whether the buttons have no feeling or can't be pressed;
2、 Whether there is no inner pot;
3、 Whether to open the lid and press start.
4、 If it is still invalid, please apply for after-sale inspection.
17.Q:What should I do if the lid of Xiaomi Smart Multifunctional Rice Cooker opens and closes abnormally?
A：If the Rice Cooker switch cover abnormality, please check it according to the following steps:
1. In a well-lit place, check whether there is any foreign object in the square hole of the lid opening button;
2、Retry to open and close the lid to make sure whether it is not boxed in place, the normal box in place after the product will have a slight box lid sound;
3、Check if the Open Button is stuck and can't be pressed in or can't be ejected;
4、Confirm to check whether Upper Cover is deformed and fall off.
Note: Confirm that the inner lid is installed in place.
Solution:
1, if there is a foreign body, use a toothpick or other fine hard objects, clean up the foreign body.
2、Exclude non-operating problems caused. It is suggested to after-sales center to replace the aging or broken parts.
18.Q: What should I do if the buttons do not respond?
A: When the product is performing Rice, Congee, Keep warm, the buttons other than "Cancel" can not be operated, please press the Cancel Button to enter the standby state and retry.
19.Q:Why does Xiaomi Smart Multifunctional Rice Cooker not cook rice?
A:1.The ratio of rice and water is not correct;
2, whether the production date of the rice is more than 6 months (rice should be kept airtight, do not spread out to dry, such rice has low water content, cooking rice is easy to pinch, you need to put more water appropriately);
3. Whether there are foreign objects on the bottom of inner pot and the top surface where the bottom sensor fits;
4. Whether the bottom sensor (aluminium cover surface) is deformed.
20.Q:What should I do if the Xiaomi Smart Multifunctional Rice Cooker leaks air while cooking rice?
A: If you encounter the problem of rice cooking air leakage, please follow the steps below:
1, please confirm whether you have cleaned and disassembled the Foam Breaker, inner lid and other details of the air leakage (water beads);
2、Dismantle the Foam Breaker and check whether the Foam Breaker seals are aged, deformed, or broken;
3、Check whether the inner lid seals are aging, deformed, or broken;
4、Check if the inner lid can still be installed without the Foam Breaker assembly;
5、If ruled out non-operating problems caused. Please go to the after-sales outlets to replace the aging or broken parts.
21.Q:Why does Xiaomi Smart Multifunctional Rice Cooker have congee overflow?
A：If congee overflow, please follow the steps below for troubleshooting:
1、Rice and water are not matched according to the required scale (too much);
2, whether to use the wrong mode, congee need to use congee mode;
3, inner pot pot bottom, sensor with the top surface of foreign objects, such as foreign objects, please clean up the sensor surface in a timely manner foreign objects;
4, the bottom of the pot sensor aluminium cover surface whether there is bump bad;
5, whether there is E-09/E-10;
6、whether the bottom of the inner pot and the sensor with the surface of the concave and convex bad;
7, Product failure not caused by use. It is recommended to deal with it after sale.
22.Q:Why does Xiaomi Smart Multifunctional Rice Cooker overflow when cooking rice?
A：If you have any enquiry about overflowing rice cooking, please follow the steps below to check it:
1、Rice and water are not matched according to the required scale (too much);
2、inner pot pot bottom, the top surface of the sensor to match with a foreign body;
3, the bottom of the pot sensor aluminium cover surface whether there is bump bad; ¡Ó
4, whether there is E-09/E-10;
5, whether there is bump bad on the bottom of the inner pot pot and the surface where the sensor fits.
23.Q:Why does Xiaomi Smart Multifunctional Rice Cooker cook rice white?
A: If the cooked rice turns white, please follow the steps below to troubleshoot:
1、Is the bottom of inner pot uneven;
2. Whether the rice-water ratio is matched as specified (on the high side).
24.Q:Why does Xiaomi Smart Multifunctional Rice Cooker have an odour during cooking?
A: 1. Is there any residual food and water in the Foam Breaker assembly and inner lid assembly?
2、Is there any odour in the sealing ring of Foam Breaker and inner lid assembly.
25.Q:Why is the bottom of Xiaomi Smart Multifunctional Rice Cooker burnt?
A: If you experience yellowing at the bottom of the rice cooker, please follow the steps below to check:
1、Check if the rice is washed well;
2. Check whether the bottom of inner pot is uneven;
3、Check whether there are foreign objects on the bottom of inner pot and the top surface where the bottom sensor fits;
4, check whether the surface of the aluminium cover of the bottom sensor is deformed;
Please apply for after-sale treatment.
26.Q:Xiaomi Smart Multifunctional Rice Cooker is keeping warm, why does the rice become hard or tasteless?
A: Please check:
1. Whether the keeping warm time is more than 12 hours;
2、Is the bottom of inner pot uneven;
3, whether there are foreign objects on the bottom of inner pot and the top surface where the bottom sensor fits;
4, whether the surface of the aluminium cover of the bottom sensor is deformed;
27.Q:Why can't the Schedule mode of Xiaomi Smart Multifunctional Rice Cooker finish on time?
A: Is the start button not pressed after setting the Schedule time;
Tip: Schedule time is completion time, not start time;
Note: The product schedule means how long it is preset to finish, the product has no clock function.
28.Q:Xiaomi Smart Multifunctional Rice Cooker open the lid body has a certain jump?
A: Spring in Xiaomi Smart Multifunctional Rice Cooker use process will have a certain attenuation, so in order to ensure that the product open and close the lid smoothly, the general new product allows a slight jump, please rest assured that the use.
29.Q:Is it normal for Xiaomi Smart Multifunctional Rice Cooker to have a gap in the lid?
A: In order to ensure that the product open and close the lid normally, need to reserve a certain amount of margin to close the lid, so there is a certain gap, please rest assured to use.
30.Q:Error Codes
A: If your Xiaomi Smart Multifunctional Rice Cooker has the following error code, please request an after-sales inspection.
E-09：The top sensor is damaged (including a short circuit and broken circuit).
E-10：The bottom sensor is damaged (including a short circuit and broken circuit).
E-11：Communication error.
Does it help?
Yes
No