If the water dispenser emits steam when dispensing hot water, please refer to the following information:
1. At high altitudes, the boiling point is lower, causing the water to boil earlier (Adjusting the boiling point setting to a lower temperature can help);
2. Air in the device's pipes can cause steam emission which will be resolved after a short period of use;
3. The heating process will generate a small amount of steam, which is normal;
4. Try selecting a larger cup and setting to tea mode that the temperature is 75°C. If no steam is produced, the device is functioning normally.
If the issue persists after following these steps, please contact the local after-sales service center for further assistance.