What to do if the data of the Xiaomi Robot Vacuum X20 Max cannot be loaded when using the Mi Home/Xiaomi Home APP?
The information is stored inside the robot vacuum. Loading data through the APP requires a stable network.
If the data of your robot vacuum cannot be loaded in the Mi Home/Xiaomi Home APP, please try the following steps:
1. Ensure that your smartphone has a stable network connection. A weak or intermittent connection can prevent data from loading;
2. Restart both the robot vacuum and your smartphone. Then try to load data again;
3. Make sure you have the latest version of the Mi Home/Xiaomi Home APP installed. Try clearing the cache of the APP to check if the problem is solved. If not, uninstall and reinstall the APP and try again;
4. Delete the robot vacuum from the APP and add it again to check if the problem can be solved.
If the issue persists, please submit detailed feedback through the APP.
If the data of your robot vacuum cannot be loaded in the Mi Home/Xiaomi Home APP, please try the following steps:
1. Ensure that your smartphone has a stable network connection. A weak or intermittent connection can prevent data from loading;
2. Restart both the robot vacuum and your smartphone. Then try to load data again;
3. Make sure you have the latest version of the Mi Home/Xiaomi Home APP installed. Try clearing the cache of the APP to check if the problem is solved. If not, uninstall and reinstall the APP and try again;
4. Delete the robot vacuum from the APP and add it again to check if the problem can be solved.
If the issue persists, please submit detailed feedback through the APP.
Does it help?
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