If you forget your Xiaomi Account or password, please follow these steps to recover access:
1. Open the Xiaomi Account sign-in interface and go to the password reset interface;
2. Choose to recover your account using your registered email;
3. Enter your email address and follow the instructions sent to you. You will receive a verification code or link to reset your password;
4. If you’re unable to recover your account through the above steps, please send us feedback.
Note:
1. Ensure you’re entering the correct email address and password;
2. If you have backup codes saved, use them to regain access;
3. It is necessary to note that you can’t create a new Xiaomi Account using the same email address. One email address is only for one Xiaomi Account. You need to unbind the previous email address to register a new Xiaomi Account.