Xiaomi Electric Kettle 2 FAQ

Overview

1. Q: What are the features of Xiaomi Electric Kettle 2?  

A：A：The interior surface is made of food-grade 304 stainless steel, free from BPA or any other harmful chemicals, has a one-piece structure free from screws and solder joints. Resistance to rust and oxidation, so you can boil and drink water with peace of mind.

2. Q：What is the capacity of Xiaomi Electric Kettle 2?  

A：The capacity of Xiaomi Electric Kettle 2 is 1.7L.  

3. Q：What is the power of Xiaomi Electric Kettle 2?  

A：The rated power of Xiaomi Electric Kettle 2 is 1800W.

4. Q：What is the weight of Xiaomi Electric Kettle 2?  

A：The gross weight of Xiaomi Electric Kettle 2 is 1.6Kg and the net weight of the product is 1.2Kg.  

5. Q：What are the dimensions of Xiaomi Electric Kettle 2?

A：The package size of Xiaomi Electric Kettle 2 is 287*217*217mm, and the product size is 227*158*262mm.  

6. Q：What is the length of the Xiaomi Electric Kettle 2 power cord?

A：The length of the Xiaomi Electric Kettle 2 power cord is about 0.65m.  

7. Q：What kind of plug does the Xiaomi Electric Kettle 2 use?

A：The Xiaomi Electric Kettle 2 uses a three-pin plug.

8. Q：Can the Xiaomi Electric Kettle 2 be used with other appliances at the same time? How many A sockets are normally used?

A: Because of the high current of Xiaomi Electric Kettle 2, it is recommended not to use the socket together with other electrical appliances, and it is suitable to use the independent socket of ≥10A.

9. Q: Does the Xiaomi Electric Kettle 2 have an insulation function?

A: The Xiaomi Electric Kettle 2 is a mechanical kettle and does not have a thermal insulation function.

10. Q: Does the Xiaomi Electric Kettle 2 have an anti-dry burn function?

A: The Xiaomi Electric Kettle 2 has a double anti-dry burn function, so please feel free to use it.

11. Q: Can the Xiaomi Electric Kettle 2 be used in high altitude areas?

A: Yes, it can be used. The boiling point of water varies with altitude, and the higher the altitude of the area, the lower the air pressure, so it is normal that the kettle may not boil when boiling water.

12. Q: Is the Xiaomi Electric Kettle 2 loud when boiling water?

A：Xiaomi Electric Kettle 2 is rated at 1800W, high power heating and boiling water is very fast, but when boiling water there will be a certain sound, this is a normal working sound, in line with the noise standard, please rest assured that use.

13.Q: What is the material of the inner wall of Xiaomi Electric Kettle 2?

A: The inner surface is made of food-grade 304 stainless steel, which does not contain BPA or any other harmful chemicals and has a one-piece construction without screws and welds. Resistant to rust and oxidation, so you can boil and drink water with peace of mind. You can make direct contact with water, so please feel free to use it.

14. Q: Do the inside walls of the Xiaomi Electric Kettle 2 need to be cleaned when it is new?  

A: All water contact materials in the Xiaomi Electric Kettle 2 are food contact grade materials, so you can wash it with water and use it.

15. Q: What is the purpose of the holes on the inside of the Xiaomi Electric Kettle 2?

A: The holes on the inside of the Xiaomi Electric Kettle 2 (pictured below) are steam holes, which are used to conduct water vapor to the thermostat at the bottom of the kettle. This is a normal structural design, so please feel free to use it.

Tip: Most mechanical electric kettles on the market will have similar holes inside.

16. Q: What comes standard with the Xiaomi Electric Kettle 2?

A: Xiaomi Electric Kettle 2 comes standard with: kettle body*1, power base*1, manual*1.

17. Q: How long does it take to boil a pot of water with the Xiaomi Electric Kettle 2? What is the power consumption?

A：Xiaomi Electric Kettle 2 takes about 7 minutes to boil a pot of water, depending on the room temperature, water temperature and local voltage; it takes about 0.2 kWh to boil a pot of water. It takes about 0.2 kWh to boil a pot of water.

18. Q: Does the Xiaomi Electric Kettle 2 automatically cut off when the water boils?

A: The Xiaomi Electric Kettle 2 uses a thermostat for precise temperature sensing, and the water will automatically jump off after boiling, so there is no need to manually cut off the power.

Tip: If you open the lid to boil water, the power will not automatically cut off.

19.Q: Can the Xiaomi Electric Kettle 2 boil water below the minimum level?

A: The Xiaomi Electric Kettle 2 cannot go below the minimum water level or above the maximum water level when heating and boiling water (the inner liner has a water level mark). When adding water below the minimum water level, it may cause the kettle to dry burn, shorten the life of the kettle or damage the kettle. When adding water above the maximum water level, there may be a risk of water spray scalding when the water boils.

20.Q: Will the Xiaomi Electric Kettle 2 produce limescale when boiling water?

A: The Xiaomi Electric Kettle 2 does not have a filtration function, so when using tap water, limescale will be produced in the kettle, so we recommend When boiling water, choose pure water and use it with Xiaomi Electric Kettle 2 for better results.

21.Q: How to deal with the scale generated by Xiaomi Electric Kettle 2?

A：Xiaomi Electric Kettle 2 boils water after the generation of limescale or boiled water becomes cloudy, this is due to the hard quality of tap water, calcium carbonate and magnesium carbonate in the water caused by the water, if you want to reduce the generation of limescale, it is recommended to use pure water made from the water purifier for use, avoid using the kettle to boil milk, soy milk, tea, etc.. If you find limescale in your kettle, use a limescale cleaner sold in supermarkets, or choose to add an appropriate amount of limescale cleaner to your kettle.

If you find limescale in your kettle, use the limescale cleaner sold in supermarkets, or choose to soak it with the right amount of vinegar to clean it.

22.Q: Will the exposed copper piece on the base of Xiaomi Electric Kettle 2 be electric?

A: The exposed copper piece is grounded and will not carry leakage, and can prevent leakage, in line with safety standards.

Tip: Do not touch the internal copper piece with a metal foreign object to prevent electric shock!

23.Q: Does Xiaomi Electric Kettle 2 support networking?

A: Xiaomi Electric Kettle 2 does not have network function and does not support APP operation.

24.Q: How to clean and maintain Xiaomi Electric Kettle 2?

A: 1, strictly in accordance with the instructions for operation, not to damage the kettle lid, switch and other parts.

2、Do not dry boil multiple times, easy to damage the thermostat and heating wire.

3, when filling the water, be careful not to exceed the highest water level line, easy to cause leakage and burn.

4, every 2-3 months to clean the scale and dirt, water hardness should be more frequent in the region to maintain cleanliness and hygiene.

5, do not turn on the power to heat the situation and then fill the water, so as not to cause dangerous accidents.

6, if not used for a long time, it is recommended that the power cord in the base, and the kettle clean, packaged and stored in a dry place. In a dry place for storage.  

Troubleshooting

1. Q: what to do if the Xiaomi Electric Kettle 2 power base is wet or waterlogged?

A: Please shake off the water at the bottom in time and place it in a ventilated place, and wait until the electrical components and internal wires at the bottom of the kettle are completely dry Then power on and use. It is forbidden to use the kettle with electricity after water has accumulated or soaked in the bottom of the kettle to prevent electric shock and other safety accidents.

2. Q: Is it necessary to unplug the Xiaomi Electric Kettle 2 when it is not in use?

A: It is recommended to unplug the power supply when not in use to ensure safety.

3. Q: Are there small rust spots on the bottom of the Xiaomi Electric Kettle 2 pot that are rusty? A: Most of the time small spots belong to scale, such as found yellow spots, pockmarks, rust spots and so on can try to clean with citric acid or edible vinegar static bubble, such as the above cleaning is not effective can try to wipe with sandpaper or white cleaning cloth to deal with clean. A small amount of rust is often accompanied by our life, will not have an impact on human health.

Stainless steel rust principle: stainless steel is a crystal solid composed of a similar arrangement of atoms. In addition to the element iron, it also contains its metal

components such as chromium, nickel, titanium, etc. Among them, chromium and nickel elements have anti-rust function which forms a protective film - passivated film to prevent stainless

steel from rusting. Due to the different areas of use, the water hardness is different and may be hard water or soft water, hard water has impurities after heating.

The impurities in hard water may be hard or soft, and the impurities in hard water may be hard or soft.

4. Q: How to solve the problem that Xiaomi Electric Kettle 2 can't be heated, there is a burnt smell, and it doesn't respond even after putting the base back on?

A: This is the dry burn protection function of Xiaomi Electric Kettle 2, please use it again after it cools down naturally to room temperature. If it still does not work, please contact after-sales service.

5. Q: Why is the Xiaomi Electric Kettle 2 slow in opening the lid?

A: The Xiaomi Electric Kettle 2 has an open lid damping effect. The damping design is designed to prevent hot water from splashing onto the user when opening the lid and to avoid the risk of safety design. The first section opens to about 35 degrees for normal pouring; the second section manually opens the lid to about 65 degrees for cleaning the inside of the kettle.

6. Q: Why does the Xiaomi Electric Kettle 2 not cut off when the water is already boiling?

A: It is normal for the Xiaomi Electric Kettle 2 to boil water for 10-20 seconds after it starts to boil in order to ensure that the water is fully boiled.

Tip: If you open the lid to boil water, the power will not be cut off automatically.

7. Q: Why does the Xiaomi Electric Kettle 2 spill water when the water is heated to boiling?

A: Please check if the added water exceeds the maximum water level. If the maximum water level is not exceeded, please contact after-sales service for handling.