Common heating scenarios of mobile phones FAQ
Common problem
1.Q: Why does the new phone get hot within a week after purchase?
A: MIUI is a highly customized system with a large number of functions. The new phone will go through the process of restoring data, updating the system version, etc., and there is a certain heat phenomenon. At the same time, in order to use all installed apps more smoothly, they will be compiled after the download is completed, and the cloud data will be synchronized centrally, so the power consumption in the background is high, and the temperature rise will return to normal after the phone completes all initial configurations. It is recommended that you observe and use it for a while time.
2.Q: Why does the phone get hot when I use it outdoors?
A: Xiaomi mobile phones all use high-standard screens. Due to the complex outdoor scenes, as the brightness of the screen increases, the temperature will increase. At the same time, the outdoor environment temperature is higher in summer, especially in the environment of direct sunlight, the mobile phone is more likely to heat up. If you use it outdoors and not in a fixed location, it may also cause some power consumption and temperature rise as the signal strength of the mobile network changes. Therefore, when you use it outdoors, try to avoid prolonged direct sunlight, reduce the highlighting time, and ensure a better outdoor experience.
3.Q: Why does the phone heat up obviously in summer?
A: Based on the surface temperature of the mobile phone, as long as your mobile phone reaches the temperature control point, the corresponding performance scheduling strategy will be activated. Therefore, even in summer, we will normally trigger the corresponding gear temperature control to ensure your normal and consistent experience;
4.Q: Why does the screen heat up when the phone is in use?
A: Xiaomi mobile phones all use high-standard screens. While the picture effect is delicate, the image processing is more complicated than other products. When using the screen for a long time to watch videos and play games, the processor, screen, speakers and other devices continue to work, causing the temperature to gradually superimpose, and it is normal for a slight heat. It is recommended that you avoid long-term use in direct sunlight, or adjust the frame rate, resolution, and brightness of the screen appropriately to improve the experience.
Heat during use
1.Q: I feel hot when I use it regularly / play casually / watch videos. Is there a problem with the phone?
A: When you just got the phone/just upgraded the version/just changed the phone, the phone will compile the newly updated code, which will consume system resources and cause short-term power consumption and heating problems. , this process will last 1-2 days, which is normal.
2.Q: Why does my phone get hot when playing games?
A: Due to the high power consumption and heat generation of large games, the temperature of the mobile phone will also increase, which is a normal phenomenon. Xiaomi mobile phones all use high-standard heat dissipation design. If you feel the temperature is too high when playing games, it is recommended that you lower the frame rate and picture quality settings of the game to improve the experience of temperature rise.
If you turn on the performance mode during the game, the phone will give priority to ensuring that the game can run quickly, but the fever is also obvious when the game load is very high. When the temperature is higher than the body temperature, it will cause you discomfort, which is a normal phenomenon. The mobile phone has been strictly tested before leaving the factory to ensure that the mobile phone is absolutely safe under various circumstances, please feel free to use it. If you feel that the temperature is too high and the experience is not good, you can try to turn off the game acceleration and switch the phone to the balanced mode to experience a balanced temperature experience.
3.Q: Why does the phone get so hot when recording/photographing?
A: Xiaomi mobile phones all use high-standard imaging systems, and the processor will also perform a lot of calculations when taking pictures/recording. Therefore, the power consumption of the whole machine is high, and the temperature is soon higher than the body temperature, which is a normal phenomenon. Before the mobile phone leaves the factory, we will strictly test the camera and the whole machine to ensure that it is absolutely safe when you use it. Please use it with confidence.
4.Q: Why does the phone get hot when watching videos?
A: Xiaomi mobile phones all use high-standard screens. While the picture effect is delicate, the image processing is more complicated than other products. Watching the video for a long time will cause the temperature to rise slightly, which is normal. It is recommended that you clean the background in advance when watching the video, try to use the wifi network, and avoid direct sunlight, which can reduce the heat of the video.
5.Q: Why does the phone get hot when using the navigation function?
A: In-vehicle navigation is a relatively complex environment. Navigation needs to be continuously highlighted and accompanied by high-volume voice prompts. Considering that the car environment is relatively closed, mobile phones fixed in the car are more likely to receive sunlight radiation and cause heat accumulation. At the same time, in the case of fast movement, the instability of mobile network and GPS signal will increase power consumption and temperature rise to a certain extent. If you use it with a charger (wired or wireless) connected while navigating in the car, it will also add heat to a certain extent.
6.Q: Why is the mobile phone overheating seriously in standby under the 5G network environment?
A: At present, the 5G networks in various cities in China are still under construction, and the base station density and network coverage are low, which is prone to weak 5G signals. The mobile phone will increase the transmission power of 5G accordingly, and the increase in system power consumption will cause the mobile phone to heat up. Therefore, it is recommended that you turn off the 5G network switch in the settings when you are not using the 5G network. Settings--Dual SIM and mobile network--5G network (set to off).
7.Q: Why does the phone get hot when Mi mover is used?
A: When using Mi mover, the mobile phone needs to process a large amount of data at high speed, and at the same time perform APP installation and compilation and data recovery, so the mobile phone will reach a fully loaded state and the system power consumption will be high, so the mobile phone will generate a certain degree of heat during the replacement process. , which is normal. The temperature of the Mi mover meets the temperature safety standard, and the temperature will gradually return to normal after the replacement is completed.
8.Q: When the software is updated/downloaded, the temperature of the phone is very high, is this a problem?
A: During software update/download, in order to complete the software download and installation faster, the network and load of the mobile phone will increase, and the power consumption and heat of the mobile phone will increase. This is a normal phenomenon, please use it with confidence.
Heats up while charging
1.Q: Why does the phone heat up when charging/shutting down after the phone is locked?
A: Fast charging will be accompanied by a certain amount of heat, which is normal. Although the charging temperature is high, it is within the safety standard and can be used with confidence. It is recommended that you expose the phone to the air when charging, reduce the contact and wrapping of clothing and other fabrics, and ensure a good heat dissipation environment, which can effectively reduce the temperature.
2.Q: Why does the phone get hot when charging while in use?
A: When you use it normally, the screen and processor work continuously, and the whole machine itself has a certain fever. At the same time, the fast charging of the mobile phone will be accompanied by a certain heating phenomenon, which is also a normal situation. Charging while in use will result in superimposed heat generation, making it feel hotter. It is recommended that you reduce the frequency of using your mobile phone while charging, and try not to play large-scale games, video recordings, and other high-load scenarios while the mobile phone is charging.
3.Q: Why does the phone get hot when wirelessly charging?
A: Xiaomi's wireless charging technology is at the leading level in the industry, the charging speed is faster than other mobile phones, and the heat generation is slightly larger than other products, which is a normal phenomenon; for a better temperature rise experience, please use the official wireless charger; When wireless charging, please reduce the frequency of mobile phone use; before leaving the factory, wireless charging has undergone strict testing to ensure that it is absolutely safe when you use it, please use it with confidence.
Tips：
If the mobile phone is damaged (water, dropped, dismantled, etc.) or has other abnormalities (cannot be charged, cannot be turned on, touch control fails, system software cannot be turned on, etc.); please go to after-sales inspection in time.
The battery temperature viewed in the phone manager is for reference only, and does not represent the somatosensory temperature of the phone during actual use. (At present, the specific temperature value is no longer displayed in the new version of the mobile phone manager for some models).
1.Q: Why does the new phone get hot within a week after purchase?
A: MIUI is a highly customized system with a large number of functions. The new phone will go through the process of restoring data, updating the system version, etc., and there is a certain heat phenomenon. At the same time, in order to use all installed apps more smoothly, they will be compiled after the download is completed, and the cloud data will be synchronized centrally, so the power consumption in the background is high, and the temperature rise will return to normal after the phone completes all initial configurations. It is recommended that you observe and use it for a while time.
2.Q: Why does the phone get hot when I use it outdoors?
A: Xiaomi mobile phones all use high-standard screens. Due to the complex outdoor scenes, as the brightness of the screen increases, the temperature will increase. At the same time, the outdoor environment temperature is higher in summer, especially in the environment of direct sunlight, the mobile phone is more likely to heat up. If you use it outdoors and not in a fixed location, it may also cause some power consumption and temperature rise as the signal strength of the mobile network changes. Therefore, when you use it outdoors, try to avoid prolonged direct sunlight, reduce the highlighting time, and ensure a better outdoor experience.
3.Q: Why does the phone heat up obviously in summer?
A: Based on the surface temperature of the mobile phone, as long as your mobile phone reaches the temperature control point, the corresponding performance scheduling strategy will be activated. Therefore, even in summer, we will normally trigger the corresponding gear temperature control to ensure your normal and consistent experience;
4.Q: Why does the screen heat up when the phone is in use?
A: Xiaomi mobile phones all use high-standard screens. While the picture effect is delicate, the image processing is more complicated than other products. When using the screen for a long time to watch videos and play games, the processor, screen, speakers and other devices continue to work, causing the temperature to gradually superimpose, and it is normal for a slight heat. It is recommended that you avoid long-term use in direct sunlight, or adjust the frame rate, resolution, and brightness of the screen appropriately to improve the experience.
Heat during use
1.Q: I feel hot when I use it regularly / play casually / watch videos. Is there a problem with the phone?
A: When you just got the phone/just upgraded the version/just changed the phone, the phone will compile the newly updated code, which will consume system resources and cause short-term power consumption and heating problems. , this process will last 1-2 days, which is normal.
2.Q: Why does my phone get hot when playing games?
A: Due to the high power consumption and heat generation of large games, the temperature of the mobile phone will also increase, which is a normal phenomenon. Xiaomi mobile phones all use high-standard heat dissipation design. If you feel the temperature is too high when playing games, it is recommended that you lower the frame rate and picture quality settings of the game to improve the experience of temperature rise.
If you turn on the performance mode during the game, the phone will give priority to ensuring that the game can run quickly, but the fever is also obvious when the game load is very high. When the temperature is higher than the body temperature, it will cause you discomfort, which is a normal phenomenon. The mobile phone has been strictly tested before leaving the factory to ensure that the mobile phone is absolutely safe under various circumstances, please feel free to use it. If you feel that the temperature is too high and the experience is not good, you can try to turn off the game acceleration and switch the phone to the balanced mode to experience a balanced temperature experience.
3.Q: Why does the phone get so hot when recording/photographing?
A: Xiaomi mobile phones all use high-standard imaging systems, and the processor will also perform a lot of calculations when taking pictures/recording. Therefore, the power consumption of the whole machine is high, and the temperature is soon higher than the body temperature, which is a normal phenomenon. Before the mobile phone leaves the factory, we will strictly test the camera and the whole machine to ensure that it is absolutely safe when you use it. Please use it with confidence.
4.Q: Why does the phone get hot when watching videos?
A: Xiaomi mobile phones all use high-standard screens. While the picture effect is delicate, the image processing is more complicated than other products. Watching the video for a long time will cause the temperature to rise slightly, which is normal. It is recommended that you clean the background in advance when watching the video, try to use the wifi network, and avoid direct sunlight, which can reduce the heat of the video.
5.Q: Why does the phone get hot when using the navigation function?
A: In-vehicle navigation is a relatively complex environment. Navigation needs to be continuously highlighted and accompanied by high-volume voice prompts. Considering that the car environment is relatively closed, mobile phones fixed in the car are more likely to receive sunlight radiation and cause heat accumulation. At the same time, in the case of fast movement, the instability of mobile network and GPS signal will increase power consumption and temperature rise to a certain extent. If you use it with a charger (wired or wireless) connected while navigating in the car, it will also add heat to a certain extent.
6.Q: Why is the mobile phone overheating seriously in standby under the 5G network environment?
A: At present, the 5G networks in various cities in China are still under construction, and the base station density and network coverage are low, which is prone to weak 5G signals. The mobile phone will increase the transmission power of 5G accordingly, and the increase in system power consumption will cause the mobile phone to heat up. Therefore, it is recommended that you turn off the 5G network switch in the settings when you are not using the 5G network. Settings--Dual SIM and mobile network--5G network (set to off).
7.Q: Why does the phone get hot when Mi mover is used?
A: When using Mi mover, the mobile phone needs to process a large amount of data at high speed, and at the same time perform APP installation and compilation and data recovery, so the mobile phone will reach a fully loaded state and the system power consumption will be high, so the mobile phone will generate a certain degree of heat during the replacement process. , which is normal. The temperature of the Mi mover meets the temperature safety standard, and the temperature will gradually return to normal after the replacement is completed.
8.Q: When the software is updated/downloaded, the temperature of the phone is very high, is this a problem?
A: During software update/download, in order to complete the software download and installation faster, the network and load of the mobile phone will increase, and the power consumption and heat of the mobile phone will increase. This is a normal phenomenon, please use it with confidence.
Heats up while charging
1.Q: Why does the phone heat up when charging/shutting down after the phone is locked?
A: Fast charging will be accompanied by a certain amount of heat, which is normal. Although the charging temperature is high, it is within the safety standard and can be used with confidence. It is recommended that you expose the phone to the air when charging, reduce the contact and wrapping of clothing and other fabrics, and ensure a good heat dissipation environment, which can effectively reduce the temperature.
2.Q: Why does the phone get hot when charging while in use?
A: When you use it normally, the screen and processor work continuously, and the whole machine itself has a certain fever. At the same time, the fast charging of the mobile phone will be accompanied by a certain heating phenomenon, which is also a normal situation. Charging while in use will result in superimposed heat generation, making it feel hotter. It is recommended that you reduce the frequency of using your mobile phone while charging, and try not to play large-scale games, video recordings, and other high-load scenarios while the mobile phone is charging.
3.Q: Why does the phone get hot when wirelessly charging?
A: Xiaomi's wireless charging technology is at the leading level in the industry, the charging speed is faster than other mobile phones, and the heat generation is slightly larger than other products, which is a normal phenomenon; for a better temperature rise experience, please use the official wireless charger; When wireless charging, please reduce the frequency of mobile phone use; before leaving the factory, wireless charging has undergone strict testing to ensure that it is absolutely safe when you use it, please use it with confidence.
Tips：
If the mobile phone is damaged (water, dropped, dismantled, etc.) or has other abnormalities (cannot be charged, cannot be turned on, touch control fails, system software cannot be turned on, etc.); please go to after-sales inspection in time.
The battery temperature viewed in the phone manager is for reference only, and does not represent the somatosensory temperature of the phone during actual use. (At present, the specific temperature value is no longer displayed in the new version of the mobile phone manager for some models).
Does it help?
Yes
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