Overview
1.Q:What are the features of Redmi Watch 2 Lite?
A:1.1.55" HD touch display, high-definition square screen with a resolution of 320x360.
High-resolution and more details displayed. Better visual and touch control experience.
2.The simple and clear design of the watch, with different color straps and personalized dials, is suitable for various scenarios.
3. Support a variety of mainstream sports mode of the entire exercise data tracking, is the best choice for new sports enthusiasts.
4. All-round health tracking, support for heart rate, stress, sleep monitoring and other functions, to help you better understand your body profile, for a healthy life escort.
5. Long standby time, 262mAh battery capacity, to meet the premise of daily exercise, health monitoring, ultra-long standby for more than 12 days, GPS mode for 28 hours, if the low-intensity use mode, that is, turn off continuous heart rate monitoring, blood oxygen, pressure and sleep and other health functions, can be ultra-long standby for about 20 days.
2.Q:What is the difference between Redmi Watch 2 Lite and a regular watch?
A:Redmi Watch 2 Lite is a comprehensive smart sports and health watch that intelligently monitors personal data such as heart rate, sleep, stress, blood oxygen saturation, etc. The all-round health tracking escorts a healthy life and features 17 mainstream sports modes, weather, music control, message notification, etc. The watch has rich bodies and can be matched with different color straps, suitable for sports, leisure, business and other scenarios.
3.Q: What is the material of Redmi Watch 2 Lite screen and middle frame?
A: Redmi Watch 2 Lite has a 1.55-inch HD square screen with a resolution of 320*360 and a pixel density of 310 PPI for a more detailed display; the case is made of glass fiber reinforced nylon for high strength and corrosion resistance.
Note: Hard objects such as sand (quartz component) in life may also damage the watch screen.
4.Q:What is the material of Redmi Watch 2 Lite strap?
A:Redmi Watch 2 Lite strap material is TPU, smooth and comfortable surface, soft and flexible texture, anti-allergic, comfortable to wear and skin-friendly, support quick release.
5.Q:What is the waterproof rating of Redmi Watch 2 Lite?
A: Redmi Watch 2 Lite has a water resistance rating of 5ATM (50 meters in depth). It can be worn in the swimming pool, while swimming near the shore, or during other shallow-water activities. However, it cannot be used in hot showers, sauna, or diving. Furthermore, avoid the watch being directly impacted by swift currents during water sports. The water-resistant level is not permanent and may decline over time.
Note: 50 meters in depth is the depth of the watch under standard conditions, this condition means that the watch has a certain resistance to water pressure at rest, this resistance value is not derived underwater, but through the conversion of the resistance to atmospheric pressure value, 50 meters in depth means that the watch can withstand the pressure of 50 meters water depth at rest.
6.Q:What are packing list with Redmi Watch 2 Lite? What colors are available?
A:Redmi Watch 2 Lite has Watch body ×1, Contact charging base ×1 and User manual ×1. Currently available in Elegant Black, Deep Sky Blue and Ivory White, Elegant Black comes standard with a black strap, Deep Sky Blue comes standard with a blue strap and Ivory White comes standard with a white strap.
7.Q:How to change the Redmi Watch 2 Lite strap?
A:The Redmi Watch 2 Lite strap supports quick release and can be replaced as follows.
Remove the strap: To remove the strap, press the removal button with your finger while pulling the strap outward with your other hand.
Install the strap: align the recessed part of the strap end with the main body of the watch, and hear a "click" to indicate the successful installation of the strap.
二、APP Related
1.Q: Which devices does Redmi Watch 2 Lite support to pair? Does it support iOS?
A:Redmi Watch 2 Lite needs to be paired with the Mi Fitness App, which is currently available for iOS under the name Mi Fitness App, and can be downloaded from the app store.
2.Q:How to pair Redmi Watch 2 Lite with Android phone?
A:Redmi Watch 2 Lite needs to be bound by Mi Fitness App. After binding, lock the app in the background to avoid being shut down by the system and disconnected from the phone, which will affect the normal use of the watch.
1) Press and hold the power button for about 3 seconds to turn on the watch. Scan the QR code on the watch screen or search "Mi Fitness" in the application market through mobile phone to download and install Mi Fitness APP.
2)Open the Mi Fitness app and follow the pop-up box to open the app-related permissions. Click "Add device", click Auto Scan Device or Redmi Watch 2 Lite.
3) When the Bluetooth name of the watch appears, click to pair it.
4)When the phone displays the same security code as the watch screen, click "Pair" to complete the pairing connection with the watch.
Note: During the pairing process, please make sure the Bluetooth of the phone is on to ensure the connection between the watch and the phone is normal;
If the security code has popped up on the watch, but the pop-up window to confirm the pairing is not shown on the phone, please look for the pairing request in the notification bar of the phone.
If you can't find the watch during the process of adding devices, or can't connect the watch during use, please try to long press the power button of the watch for 3 seconds, select restore factory in the system operation interface, and then add the watch again.
3.Q:How to unpair Redmi Watch 2 Lite?
A: 1.Open Mi Fitness App and click More Settings > Unpair in the Profile Home page.
2. After the watch restores factory settings, it will be automatically unbound from your phone.
After unbinding, the watch will be restored to factory settings and all data will be cleared.
4.Q:Does it support to pair more than one Redmi Watch 2 Lite with the Mi Fitness app?
A: You can pair multiple watches on the Mi Fitness app, and you can generally bind 5-10 watches under the same account, but only one can be enabled when you use it.
5.Q:How to switch between other watches with Mi Fitness App?
A:Open the Mi Fitness App, go to Profile, click Manage Devices, and select the watch you want to switch.
6.Q:How to upgrade the system firmware of Redmi Watch 2 Lite?
A: The watch will be updated with subsequent update packages pushed through Mi Fitness App.
In Mi Fitness App - Profile - More Settings - Check for updates
1. If you find a new version that can be updated, click to download the upgrade package.
2. After the upgrade package is downloaded, it will be automatically pushed to the watch, and the watch will be automatically upgraded and restarted after the upgrade package is received.
Notes:
1. the power of the watch needs to exceed 30% when upgrading.
2. Keep the watch connected to the phone during the upgrade process, and try to keep the watch near the phone.
7.Q:What account does the Mi Fitness app support?
A: Mi Fitness App currently only supports Xiaomi account login.
8.Q:How to set up Redmi Watch 2 Lite app notification alerts?
A:To receive notifications from the mobile app, such as SMS, QQ, WeChat, etc., Redmi Watch 2 Lite needs to turn on the app's message notifications in the Mi Fitness app.
How to open: Mi Fitness APP - Profile - Message Notifications - Turn on Message Notifications - Select the app to turn on notifications (QQ, WeChat, SMS, etc.).
Note: For apps that turn on notification messages in the Mi Fitness App, you need to turn on the notification permission on your cell phone at the same time.
9. Q: How to set up the Redmi Watch 2 Lite activity target reminder?
A:Redmi Watch 2 Lite allows you to set a daily calorie or step goal, and after wearing the watch, you can monitor your calorie consumption, step count and standing activity in real time for the day.
Setting method:
1. Open Mi Fitness APP on your phone, log in to your Xiaomi account and pair the device.
2. After successfully connecting with the watch, find calories/steps in the [Status] homepage for setting.
Note: To ensure the accuracy of calorie consumption, the calories recorded by the watch do not include the consumption of human basal metabolism.
Functions and usage
1.Q:How to turn on, turn off and restart Redmi Watch 2 Lite?
A:Redmi Watch 2 Lite has only one power button.
Turn on: In the off state, press and hold the power button for 3 seconds to power on the watch home page.
Turn off:
1、In the power on state, long press the power button for 3 seconds the watch will enter the page of reboot, shutdown and restore factory, choose shutdown.
2、In the power on state, click Settings->System Operation-> Shutdown on the watch.
Reboot:
1.In the power on state, press and hold the power button for 3 seconds, the watch will enter the page of restart, shutdown and restore factory, select restart.
2.Under the power on state, keep pressing and holding the power button for about 15 seconds, the watch will be forced to reboot.
3.In the power on state, click Settings-System Operation on the watch- Reboot.
2.Q:How does Redmi Watch 2 Lite last? How long does it take to fully charge?
A: Redmi Watch 2 Lite takes about 2 hours to fully charge. The battery life is 14 days or more in regular use, 20 days in light use, and 28 hours in pure sports mode.
The test usage scenarios are as follows.
Usage scenarios | scenarios | Duration |
Regular use | Enable 30 minutes continuous heart rate monitoring Enable sleep detection, stress detection Enable pedometer, wrist lift screen Sports mode: twice outdoor sports per week, 30 minutes each time Message notification: 100 times per day, regular messages Alarm notification: twice per day Data synchronization: 1 time per day | 14 days |
Occasional use | Turn off 24-hour continuous monitoring, sleep detection, and pressure detection. Turn on pedometer, wrist-up sports mode: No sports turn off 24-hour continuous monitoring, sleep detection, pressure detection, and pressure detection. Turn on pedometer, wrist up screen Sports mode: No sports Message notification: 100 times per day, regular message incoming call notification, alarm notification: 2 times per day, incoming call notification Check watch: 20 times per day Data synchronization: 1 time per day | 20 days |
Only sports mode | Turn on GPS and Yea rate monitoring throughout the exercise; pedometer and wrist lift to light up the screen: on | 28 hours |
pressure score | Pressure level |
81~100 | Heavy |
51~80 | Moderate |
26~50 | Mild |
0~25 | Relax |
Zone | Description |
Warm-up | Used to develop basic physical fitness or warm up before exercise. Type of exercise: such as brisk walking. |
Fat Burning | Used to improve basic physical performance, favoring an increased rate of fat release and cardiovascular regulation. Type of exercise: e.g. jogging. |
Aerobic exercise | For endurance training, good for improving aerobic fitness, improving lung capacity and controlling breathing rhythm. Type of exercise: such as easy running. |
Anaerobic exercise | Used for speed enhancement training, which is beneficial to improve physical performance and requires proper control of exercise time in this interval. Type of exercise: such as tempo running or interval running training. |
Extreme Sports | Used for explosive exercises, when lactic acid accumulates rapidly, the probability of injury is high, need to strictly control the exercise time in this interval. Type of exercise: such as extreme running. |
3.Q:What factors can affect the result of heart rate test by watch?
A:1, non-standard way of wearing, such as incomplete fit resulting in light leakage, arm swing and slight movement of the bracelet on the skin; bracelet worn too tight, arm raised and fist clenched, etc. will affect blood circulation, which may likewise affect the heart rate signal.
2, the bracelet is worn close to the joint position.
3, more sweat stains on the bracelet.
The correct way to measure: lay the arm flat, relax and keep it still, while ensuring that the bracelet is close to the arm.
Note: When worn correctly, individual differences such as skin color, hair, tattoos, and scars may also affect heart rate monitoring (due to dark skin color absorption of green light is greater, which may lead to the inability to monitor).
4.Q:What should I do if my Redmi Watch 2 Lite measures my current heart rate too high?
A:If your heart rate is too high, you should rest appropriately and not exercise excessively; if your heart rate continues to be too high, it is recommended that you consult your health care provider promptly according to your situation.
5.Q:What is the length of the Redmi Watch 2 Lite band? What is the wrist size?
A:The Redmi Watch 2 Lite has a width of 22mm and a strap length of 80mm for short straps and 120mm for long straps, with a wrist circumference of 135mm to 210mm and 12 holes for adjustment, with a 6mm spacing between the center of each hole.
6.Q:How is the effective standing of Redmi Watch 2 Lite determined?
A:Effective standing: More than 200 steps per hour or more than 3 minutes of moderate-to-vigorous activity is considered an effective standing. Prolonged sitting may pose health risks to the body. We recommend 12 or more standing activities to be completed between 00:00 - 24:00 each day.
7.Q:What is the number of words and bars that Redmi Watch 2 Lite supports for message alerts?
A:1.The content of message notifications exceeding 140 characters will show an ellipsis at the end, please check the complete message notification on your phone.
2. The watch can receive up to 20 message notifications, if it exceeds 20, the new message received will overwrite the previous message.
8.Q:Does the Redmi Watch 2 Lite support connecting a heart rate band?
A:No, it doesn’t support.
9.Q:What are the ways to light up the screen of Redmi Watch 2 Lite?
A:1. click the power button.
2. if the wrist lift is turned on, lift your wrist to light up the screen.
10.Q:Does Redmi Watch 2 Lite support off-screen display (standby dial)?
A:No, it doesn’t support.
11.Q:Can Redmi Watch 2 Lite control my phone to play music?
A:The watch can control the phone to play music, the phone and the watch need to be connected to use this function, the message notification in the APP is open, the message notification use right is open.
How to use: After the cell phone opens the music player and starts playing music, the watch enters the function list and selects the music icon to enter the music control page, which can realize music start/pause, switch previous/next song and volume up/down function.
Note: At present, it supports most of the music players on the market, but due to the difference in the openness of music players and App version, it may affect the experience of watch music control function to some extent. (There may be some compatibility problems in controlling kuwo Music Player on iOS)
12.Q:How can I check the MAC address, serial number and other information of Redmi Watch 2 Lite?
A:
1. Open Settings->About->Watch Information on the watch.
2. When the watch is connected to the phone, Mi Fitness APP->Profile->Other Settings->About the device->Device Information.
13.Q:Does Redmi Watch 2 Lite support power saving mode?
A:Redmi Watch 2 Lite does not have a special power saving mode switch, but by turning off continuous heart rate monitoring, you can achieve the effect of saving energy and increasing battery life.
14.Q:What positioning system does Redmi Watch 2 Lite use?
A: Redmi Watch 2 Lite supports 4-star positioning, US (GPS) and Russia (Glonass) as well as Europe (Galileo) and China (BeiDou)
15.Q:How do I set the time on Redmi Watch 2 Lite?
A:After the watch and the phone Bluetooth pair and synchronize data, the watch will automatically synchronize the time of the phone system, no need to set it manually. If the time of the phone is modified, the watch will synchronize the modification after connecting with the phone.
16.Q:What is the correct way to wear the Redmi Watch 2 Lite?
A:How: Wear the watch about one finger from the wrist bone and adjust the wrist strap loosely to ensure that the heart rate sensor can collect data properly. Do not wear it too tight or too loose as this will affect the accuracy of the heart rate sampling.
17.Q:Will the Redmi Watch 2 Lite be allergic to wear?
A:Redmi Watch 2 Lite is made of professional and healthy materials for some areas that often come into contact with skin, such as the strap, the bottom bracket, and the buttons, have passed strict testing for allergy-prone harmful substances and meet the limits set by the national standard GB/T 26572. Due to individual differences, there may be a few people who may experience discomfort with specific materials. If you feel skin discomfort when wearing the device, please stop wearing it and consult a doctor.
It is recommended to follow the following guidelines for wearing the watch: when playing sports, do not wear it too loosely or too tightly to ensure that the watch does not slide up and down on your wrist; for daily use, relax the strap slightly to ensure a comfortable experience with breathable skin. After wearing the watch continuously for a long time, take it off and let your wrist rest for about half an hour. Wash and wipe the sweat from your arms and watchband after exercise, and dry it before wearing it.
18.Q:Is the Redmi Watch 2 Lite the same for left and right hand monitoring?
A:The watch can be worn in the left or right hand, does not affect the normal sampling of sports health data, the data monitoring effect is consistent, you can choose to wear according to their own habits of use.
19.Q:Does Redmi Watch 2 Lite support sports alerts?
A:When the watch is in sports mode, such as outdoor running or outdoor walking, it will be alerted with a vibration every time it reaches 1 km.
20.Q:How long can the data on Redmi Watch 2 Lite be stored independently?
A: The watch can save one week of sports data, and the data will be deleted after one week, heart rate and pressure data will be kept for 30 days; sleep data will only be kept on the same day. Please connect and synchronize with your phone to Mi Fitness APP in time. If the watch is reset, the previous sports data on the watch will be erased, and the data already synced to Mi Fitness APP will not be erased.
Notes:
1. All sports need to meet the minimum sports record standard to be saved, otherwise it will not be saved.
2. Indoor running, indoor cycling and free training will save data to the sports record after reaching 3 minutes.
3、For outdoor running, outdoor walking, outdoor cycling, open water swimming, hiking and cross-country, the movement distance of more than 100 meters is considered as valid data to be saved to the sports record.
2、Pool swimming with a lane distance is considered as valid data to be saved to the sports record.
21.Q:How to delete sports data on Redmi Watch 2 Lite?
A:The watch’s motion data will be retained for one week and deleted on a rolling basis after one week, with no support for manual deletion.
22.Q:Can I set the Redmi Watch 2 Lite to automatically pause during exercise?
A:At present, only outdoor running, indoor running, walking support automatic pause (need to open in the sports settings); other sports need to click the pause button to enter the pause in the negative screen of the exercise process, does not support automatic pause.
23.Q:Does the Redmi Watch 2 Lite support automatic monitoring of movement starts?
A:At present, only outdoor running, indoor running and walking support automatic monitoring start (need to open in the system settings - exercise settings respectively).
Outdoor running, indoor running takes about 4 minutes to identify; walking takes about 6 minutes to identify. (The final exercise data will be integrated with the actual exercise data before the start of recognition)
24.Q:How to check the Bluetooth connection status on Redmi Watch 2 Lite?
A:Slide up the watch home page to access the Quick Control Panel to check the Bluetooth connection status, the icon is gray for not connected and blue for connected.
25.Q:Does it support to install apps independently on Redmi Watch 2 Lite?
A:No, it doesn’t support.
26.Q:Does the Redmi Watch 2 Lite support adjustment of vibration intensity?
A:Support adjustment, adjustment mode: Device Settings->Vibration Settings->Standard/Enhancement, two modes.
27.Q:Will the Redmi Watch 2 Lite display my heart rate when I'm not wearing it?
A:When not wearing the watch, enter the watch heart rate application, the real-time heart rate will not be displayed, you can view the historical heart rate, resting heart rate.
Notes.
1. dials that support displaying heart rate data, heart rate is displayed as 0 when not worn.
2. In some cases, the heart rate may be displayed when the watch is placed on certain dark planes due to the heart rate judgment mechanism.
28.Q:Can others search for my watch when it is not with me?
A:No, after the watch is tied, the watch's Bluetooth will not be searchable by others.
29.Q:If I change my phone, how do I rebind my watch?
A:1.Restore factory settings on the watch, and then use the new phone to rebind
2.Unbind the watch in Mi Fitness APP when it is connected to the original phone, and then use the new phone to bind it after unbinding.
30.Q:What alert methods does Redmi Watch 2 Lite support?
A:Watch alerts have vibrating and full bright screen alerts.
31.Q:Can I wear the watch for swimming or bathing?
A:It can be worn in the shower, swimming pool and shallow swimming, but not for sauna and diving, or hot bath.
Note: It is not recommended to use the watch in an environment where the temperature varies greatly. In addition, the watch should not be exposed to soap, shower gel, and some organic solvents, which may cause discoloration and other abnormalities in the appearance of the watch over time when these liquid objects are stuck.
32.Q:How far away is the Redmi Watch 2 Lite from the phone when Bluetooth will automatically disconnect?
A:The Bluetooth connection status between Redmi Watch 2 Lite and cell phone is affected by the surrounding environment, in general, when there is a normal cover, the Bluetooth will be automatically disconnected when the watch and cell phone are 5-8 meters away; in an open area or a long corridor, the Bluetooth will be automatically disconnected when the watch and cell phone are 20 meters away; if there is one person's body (the watch and cell phone are facing each other), the Bluetooth will be automatically disconnected when the watch and cell phone are 3-5 meters away will be disconnected automatically. The specific performance is subject to actual use.
33.Q:What data will be erased when the watch is restored to the factory?
A:Clears all data on the device.
34.Q:How do I clean my Redmi Watch 2 Lite?
A:Wipe off sweat stains in time after sports, and use a soft cloth to wipe the watch and clean the dirt in the crevices regularly.
Notes:
1. Please do not rinse directly into the microphone or air pressure hole of the watch.
2. Please avoid contacting the watch with substances that may cause dirt or damage, such as dust, sand, grease, hand soap, soapy water, cosmetics, salt water, pool water, perfume, insect repellent, detergent, sunscreen, adhesive, hair dye or other acidic or alkaline substance solvents.
35.Q:Why can't I use the remote photo function anymore after I restarted my watch?
A:Android phone users may lose the HID pairing between watch and phone after restarting/restoring the watch to factory, enter Profile > More Settings > Tools > Photo and set it to on to restore normal.
36.Q:Why does the volume on the phone increase/decrease when I tap the photo button on the watch?
A:The principle of this function is to call the phone volume key function, before use, need to ensure that the current phone volume key has the function of shutter to take pictures.
37.Q:Why can't my watch control my phone to take pictures?
A:The remote control photo function is currently based on laboratory data, and some phone models may have compatibility problems and be unable to take photos remotely.
Troubleshooting
1.Q:What should I do if my Redmi Watch 2 Lite doesn't count my steps?
A:Step recording principle: the watch has a built-in acceleration sensor, and the data detected by the acceleration sensor is then combined with the algorithm and the basic information of the human body, which is finally transformed into information such as step count and consumption.
Factors that affect the number of steps recorded by the watch.
1. Because the principle of the watch to measure walking distance is based on the user's own set height, gender and weight so as to estimate the user's step length, and then multiplied by the number of steps taken by the individual to arrive at an estimated value.
2. Because the step length itself will vary from person to person, may be the same height, gender, weight of the person's step length will be different, so the final calculated value will also have a large error.
3.The accuracy of the pedometer, that is, the number of steps taken, there are many uncertainties will have a lot to do with each person's behavior, such as the amplitude of arm waving walking habits and human activity activities more scenes (such as walking, car, driving, bathing, etc.), arm movements are more complex (such as keyboard tapping, moving the mouse, lifting and pulling objects, etc.).
4. It is because of the above reasons that the final distance calculated by the watch is an estimated value, and the watch cannot be used as a professional measurement tool to measure distance. We will continue to optimize the software algorithm so as to calculate a more accurate data.
2.Q:Why is GPS positioning sometimes slow?
A:GPS start-up is divided into cold start, warm start and hot start. Cold start generally occurs in the following situations.
1、When the watch GPS function is used for the first time.
2、Watch battery power exhaustion shutdown causes satellite ephemeris information loss;
3、When the displacement of the watch is more than 200km in the shutdown state
Since the watch GPS positioning system needs to download the satellite ephemeris information in the cold start state, its positioning time will be much longer than that of warm start and hot start.
The positioning time will be much longer than that of warm start and hot start. Considering the influence of the way the watch is worn and the arm on the GPS antenna, during cold start (including the first positioning), it is recommended that users choose an open field and keep the dial pointing to the sky when the watch is worn normally, so that the ephemeris download and GPS cold start positioning can be completed within 60 to 90 seconds, and the specific positioning time is related to the weather and the surrounding environment.
If the watch has not been displaced too much after the last positioning and the interval between the last positioning and the last positioning is less than 2 hours, the watch GPS can achieve hot start. In an open field, the watch can be positioned in about 5 seconds when it is worn normally and the dial is pointing to the sky. The specific time is related to the weather and the surrounding environment.
When you encounter slow GPS positioning, you can reopen the APP and reconnect the watch to synchronize data, which will also greatly improve the GPS positioning speed.
3.Q:Why sometimes, there is no motion track or the track is lost after the movement?
A: 1. Before the start of the campaign please check to confirm that the GPS positioning is successful in the campaign preparation interface (i.e. the GPS symbol turns blue and there is a vibration prompt) before starting the campaign.
(1) GPS is subject to many factors, the surrounding tall buildings, complex terrain, flyovers, tunnels and complex electrical signal environment, harsh climatic conditions such as sandstorms, heavy rain, and other bad natural weather can cause GPS positioning failure, motion track loss, etc.
(2) In order to ensure that the GPS track is more accurate, it is recommended to keep the phone and watch connected when opening the campaign, and during the campaign.
4.Q:Why does the motion track drift?
A:GPS drift refers to the gap between GPS positioning and the actual position, and the continuous trajectory with a certain interval between the actual route in the movement. There are many factors affecting the GPS, such as the surrounding tall buildings, complex terrain and complex electrical signal environment, bad weather conditions such as sandstorm, heavy rain, and other bad natural weather.
5.Q:Why is no motion data generated after exercise?
A:1. Please confirm whether the watch is normally kept on and whether the heart rate is normal.
2. Whether the exercise time or distance reaches the minimum standard of exercise record after the exercise is turned on.
3. It is possible that the heart rate is not properly monitored caused by improper wearing.
6.Q:Why does the watch still display the speed information even after I stop exercising in sports mode?
A:The mileage and pace during exercise are determined by time calculation, and the pace does not stop until 10 seconds after the exercise is stopped.
7.Q:What if the Redmi Watch 2 Lite won't charge?
A:Please follow the following methods to troubleshoot or check.
1. recommend using a regular standard charging head for charging.
2. check whether the metal contacts of the watch body and the metal contacts of the charging cable are stained, try to wipe them with tissue paper, etc., (if rust appears, use a cotton swab or cotton cloth with alcohol to wipe) to ensure that the watch body and the charging cable do not have poor contact.
3. Take the watch off the charging stand and put it back, re-plug it and try to replace the socket.
If the above check is invalid, you can apply for after-sales testing.
8.Q:Why does Redmi Watch 2 Lite show heart rate when worn on other objects?
A: The watch is designed to analyze an individual's heart rate by collecting signals from an optical sensor. Due to the limitation of the sensor working principle itself, if the watch is worn on other objects or when there is an obstruction in front of the heart rate sensor, the heart rate value may be measured if the heart rate sensor monitors the change of light signal, so when the algorithm is compatible with the former signal, it will misjudge the latter signal and lead to the calculation of the heart rate value.
9.Q:Why can only a small number of dials be stored on the watch?
A:Due to the large memory consumption of the dials, the number of dials will be limited to ensure the running speed of the watch system.
10.Q:What should I do if the data synchronization between my phone and watch fails?
A:1. Refresh the page in Mi Fitness APP to reconnect.
2. Turn off the Bluetooth on your phone and reopen the Mi Fitness APP to connect.
3. Restart the watch, restart the phone and reinstall the Mi Fitness App.
11.Q:What if the Redmi Watch 2 Lite doesn't vibrate?
A:
1、First of all, check whether the watch is open Do Not Disturb mode, etc.
2, if not, you can restart the watch, restart successfully and set more watch alarms, if the watch screen can normally display the alarm interface at the point of time but the watch does not vibrate, it is suggested to apply for after-sales service.
12.Q:What should I do if my Redmi Watch 2 Lite is dead, black and won't turn on?
A:1. Connect the device to the charging base, charging cable and keep charging for more than 10 minutes.
2. When the wearable device is still unable to turn on after charging, you can try to force restart: press and hold the power button for more than 16 seconds to force restart.
3. if the device still cannot be turned on, it is suggested to apply for after-sales service.
13.Q: What about the Redmi Watch 2 Lite system upgrade failure?
A: 1、If the App or the device prompts upgrade failure, please try to restart the device and upgrade again.
2. Place the watch on the charger, connect WiFi and re-upgrade when the watch power is greater than 30%.
3. reset the watch, re-pair it and try to upgrade again.
4. Try to replace other cell phones and try to upgrade again.
3. If you can't turn on the watch after the upgrade failed, please contact the after-sales service to deal with it.
14.Q:What should I do if the system OTA update push is stuck at 100%?
A:Watch system OTA upgrade, when pushing to 100% stuck in the interface, it is suggested to press the power button for 15 seconds and push again.
15.Q:Redmi Watch 2 Lite smells bad after unpacking?
A:Redmi Watch 2 Lite may have a slight odor when unpacking, plastic products and packaging materials due to their own materials and other factors, there is usually some plastic smell, and the product is stored in the packaging sealed space for a period of time, the smell gathered, the opening of the box may be relatively obvious, usually placed for a period of time, the smell will disappear naturally, will not have an impact on the human body and functional use.
16.Q:What should I do if the Mi Fitness App fails to sync my watch?
A:
1. Please check whether the cell phone APP version and the firmware version of the watch are the latest, if not the latest try to upgrade first.
2. Please check the network connection of your phone. If the cell phone Wi-Fi connection is disconnected, please try to reconnect; if the Wi-Fi connection is normal but still can't be synchronized, please use the traffic.
3. Check the connection status of the watch and the phone, make sure the Bluetooth is connected normally, go to the APP and refresh it several times to try.
4. You can restart the cell phone Bluetooth and restart the cell phone watch to try.
17.Q:What should I do if the Redmi Watch 2 Lite heart rate measurement fails?
A:Close the continuous heart rate detection, click on the watch heart rate, single measurement of heart rate, and check whether the heart rate light at the bottom of the watch will light up when the watch is measuring, if not, you can unpair and repair or restart the watch, if it is still invalid, you may apply for after-sales testing.
18.Q:How to deal with errors in Redmi Watch 2 Lite time?
A:If the watch time does not match with the phone time, you can connect Mi Fitness APP for refresh operation.
19.Q:What if the Redmi Watch 2 Lite watch can't be bound?
A: 1.Exit the APP and turn off the Bluetooth switch, and reopen the binding to try.
2.If the watch cannot be searched in Mi Fitness APP, you can put your watch close to your phone or go to a place with less Bluetooth devices and search again to add it.
3. If the watch is still not searched, check whether there is information about the watch in the Bluetooth settings of your phone, clear the Bluetooth pairing information of the watch, and then enter the homepage of Mi Fitness APP and add the device again, taking Xiaomi phone as an example: Settings>Select Watch>Cancel pairing, and then add the binding again.
3. Restart the watch or phone, reset the watch to change the environment to try.
20.Q:What if the weather on Redmi Watch 2 Lite doesn't update?
A:The weather is generally updated once in 15 to 30 minutes, if it is found that the weather conditions are not updated for a long time.
Please check as follows.
1. Please open Mi Fitness APP and check whether the watch is disconnected from the phone by Bluetooth in the home page.
2. Please check whether the weather synchronization is enabled in Mi Fitness APP - Profile - More Settings.
21.Q:What can I do if the Redmi Watch 2 Lite screen doesn't light up?
A:If the watch screen is off, raise the wrist to light up the screen or tap the power button/shortcut key cannot light up the screen, please try the following operations:
1. It may be because the watch is low on power, please connect the charging stand to check if the power is sufficient.
2. Please press and hold the power button for 15 seconds to force the watch to restart. After restarting, please check the watch amount version, please upgrade the watch to the latest version.
23.Q:What if the Redmi Watch 2 Lite's heart rate doesn't measure properly?
A:1. Nonstandard way of wearing will affect the measurement of the heart rate signal, such as incomplete fit resulting in light leakage, arm swing and slight movement of the watch on the skin, etc., the watch is worn too tightly, arm raised and fist clenched, etc. will affect blood circulation, which may also affect the heart rate inaccuracy.
2. Verify the wearing situation, wear the test a little tighter, to move the watch up and down, left and right cannot slide shall prevail. Next, verify the location of the wear, not worn at the wrist joint, wrist joint activity is more likely to cause the bottom of the watch and skin fit is not strict.
24.Q:What should I do if the Redmi Watch 2 Lite has an unresponsive wrist lift screen?
A:The feature works by relying on the acceleration sensor inside the watch. You can wake up the screen by tilting your wrist such as flipping your wrist or lifting your wrist. However, if the wrist flip angle is too small and the speed is too slow it may lead to the problem of not being able to light up the screen.
25.Q:The bottom of the watch's charging base and the black strap are easy to get dust?
A:Watch charging base and strap are silicone material, using silicone charging seat can play a non-slip effect can be better fixed charging seat to prevent charging in the sliding offset, silicone strap surface treatment anti-allergic, comfortable and skin-friendly; but inevitably in the wear and use will come into contact with dust, black strap and charging seat stained with dust contrast more obvious, it is recommended that the wear found dust in time to clean up.
26.Q:How to troubleshoot Redmi Watch 2 Lite app notifications not alerting?
A:1. Check whether the connection status of the watch and the cell phone is normal, confirm that the cell phone has been paired and is in Bluetooth connection status.
2. Check whether the Do Not Disturb mode is turned on at the watch end, and turn off Do Not Disturb mode.
3. Check if Mi Fitness App has correctly opened the notification reading permission, if it is the latest system of Xiaomi phone, you need to open the permission: (Advanced) Settings - Password, privacy and security - System security - Special application permission - Notification Use rights - Mi Fitness, try to close and reopen.
4, check the current application information can be correctly displayed in the phone notification bar, if not, please open this application phone notification management permissions, to the latest Xiaomi phone system for example: Settings - notifications and status bar - notification management - application settings to allow notifications.
5. Check that Mi Fitness APP has enabled the message notification of this application, how to set it: Mi Fitness APP - Message Notification - Open Message Notification - Select the application to open.
6. Reboot, reset the watch and rebind.
How to open the notification permission on the IOS.
1. Settings-Bluetooth-exclamation mark behind the device - turn on shared system notifications.
2. Settings-Notification-Display Preview-change to always.
3、Settings-Notification-WeChat (or other apps)-All switches on-Display preview to always.
Note: When the phone is in the chatting interface, chat messages will not be pushed to the watch.
27.Q:Why does the watch only vibrate but not light up when there is a new message alert?
A:This is a normal phenomenon, the watch system upgrade to optimize the message reminder strategy. Considering that there are more notifications in normal use, it will frequently trigger the bright screen, which can have a certain impact on power consumption on the one hand, and is an excessive disturbance on the other. Therefore, we have updated the strategy of message notification reminder, when the message comes, it will only vibrate, not actively light up the screen, the control of viewing is in itself, when you want to view the message, raise your wrist to light up the screen or manually light up the screen. If you want the screen to light up when you receive messages, you can turn it on in the Mi Fitness App, and set it up as follows: Mi Fitness App - Notification - Automatically light up when the device receives messages.
28.Q:Why does the step count on the watch not match with the step count on the Mi Fitness app?
A:It may be caused by the disconnection between the watch and the APP, and the step information is not synchronized in time, which can be synchronized after refreshing the Mi Fitness APP.
29.Q:What should I do if my Redmi Watch 2 Lite is successfully paired but I can't connect?
A:1. First of all, make sure that the watch has sufficient power.
2. The flight mode of the watch must be closed, the watch dial page, slide up the screen to see if the flight mode icon is closed.
3. Check the connection status of Mi Fitness APP, if it is disconnected, click to reconnect.
4. End the process of Mi Fitness APP, restart the Bluetooth of your phone, restart your phone or watch, and try to refresh the connection in APP.
5、Please try to restore the watch to factory, then click connect in the APP home page, when the same pairing code appears in the interface of the watch and APP, click pairing.
6、If it still can't be solved, please clear the Bluetooth pairing with the watch in the Bluetooth setting of the phone and restore the watch to factory settings, and then re-conduct the binding process.
30.Q:Redmi Watch 2 Lite has been paired successfully, what should I do if the binding account fails?
A: It may be that the network connection of your phone is abnormal, please check the network connection of your phone. If your phone's Wi-Fi connection is disconnected, please try to reconnect; if the Wi-Fi connection is normal but you still can't pair, please use the data network.
31.Q:What should I do if the screen of Redmi Watch 2 Lite cannot be swiped?
A:1. Check whether the power of the watch is too low.
2. Click the power button or shortcut key to light up the screen, check whether it is in the lock screen state, if it is, long press the shortcut key to unlock it.
3. Press the crown button to try to go back to the main page, or you can't slide the screen to force restart the watch.
4. Try to restore the factory settings.
32.Q:Why does the weather on my watch not match the weather on my phone?
A: The weather information displayed on the watch is obtained from the service provider by the Mi Fitness app and pushed out. If the weather service provider is different from the one used by the cell phone system, the results displayed may be slightly different.
33.Q:Why is the watch not counting steps when I have already started walking?
A:The watch does step updates multiple times per minute, but not in real time per second.
34.Q:What about the Redmi Watch 2 Lite's short standby time and fast power consumption?
A:Regarding the power consumption of the watch, it is related to the daily use of individuals. For example, some special scenarios lead to an increase in the number of times the wrist is raised to light up the screen, frequent message reminders, and functions such as heart rate detection that are open throughout the day will also lead to increased power consumption. At the same time, the amount of electricity required for heart rate detection of the watch will be different due to the difference of individual physique, which leads to the difference of power consumption. You can turn off some of the unneeded functions, which can improve the watch life time.
The watch battery life can be improved by some simple settings, such as: when you don't need to experience the following functions, it is recommended to turn off the functions of scientific sleep, continuous heart rate measurement, notification management, Bluetooth disconnection reminder and wrist lift bright screen switch in the device details page of Mi Fitness App.
Special Tip:
In Redmi Watch 2 Lite, the statistics of 14 days of battery life in typical usage mode scenarios do not include the power consumption statistics of the standby dial function with screen off display. If the screen off display is turned on, the battery life may be reduced to half of the original length.
35.Q:Wrist up screen failure, heart rate failure, push dial failure, compass failure, Bluetooth frequent disconnection? What should I do?
A:If one of the above problems occurs, please try to restart the watch by forcing the power button for 15 seconds.
36.Q:Why does the black screen appear when the off-screen display is turned on?
A:When the screen-off display is turned on and the standby dial is set, the following situations will enter the black screen.
1) Standby dial state, you can still use the cover off screen function. To ensure that the screen is quickly turned off in a low light environment, the fast black screen reduces the disturbance caused by the bright screen light, such as sleeping, etc.
(2) The watch detects off wrist, more than 5 minutes, it will automatically black screen to reduce the power consumption brought by the screen always on.
3)After 15 minutes of sleep is detected, the watch will automatically black out the screen.
Does it help?