Overview
1. Q:What features of Mi True Wireless Earphones 2 Basic?
A: 1. The earphone can keep single 5-hour battery life, if use with the charging case, It can keep 20 hours battery life.
2. Noise reduction with dual microphones will be achieved by using beamforming technology to eliminate the background noise during the call and realize upline noise reduction;
3. It support MIUI popup function, It has more convenient visual operation (only supported by some models);
4. Split wireless design, no master-slave restriction,
5. Support capacitive in-ear detection, and music will automatically suspend/play during taking off/wearing the earphone;
6. One earphone weighs only 4.7g and is light to wear;
7. The software and hardware has been deeply optimized with the new architecture. The left and right earphones sync connect to transmit the sound signals to the left and right headphones, which is more stable against interference and effectively reduces the sound delay.
2. Q:Apperance of Mi True Wireless Earphones 2 Basic
A:
3. Q: Does Mi True Wireless Earphones 2 Basic support LHDC audio protocol?
A: LHDC audio protocol is not supported, only support SBC/AAC audio protocol.
4. Q: Does Mi True Wireless Earphones 2 Basic charging case support wireless charging?
A: The charging box does not support wireless charging, only support wired charging.
Q&A
1. Q: How to charge Earphones and charging case?
A: Mi True Wireless Earphones 2 Basic and charging case Can be charged as follows:
Headset: The headset can be put into the charging case and automatically enter the charging state.
Charging box: After connecting the adapter, the charging box will enter the charging state. When charging, the white indicator light of the charging box will be on for charging
Note:
1. When put the earphone into the charging box and charge the charging box, the earphone and the charging box are charged at the same time.
2. When the charging box is fully charged, the headsets can be charged for more than 3 times, or the single headset for more than 4 times.
3. It is recommended to use the adapter with rated output of 5V/2A. Small current will affect the charging speed, The charging box can be connected to the USB port of the computer, but if the charging current of the USB port of the computer is small, it will affect the charging speed.
4. Some tablets or laptops may fail to charge due to their special charging protocol. In this case, it is recommended to replace the charger to charge the headset.
5. Avoid charging at high temperature, high humidity or too low temperature.Please charge the earphone and the charging case in the environment of 15℃~45℃. The charging speed will be slowed down between 0℃~15℃, and the earphone and the charging case will not be charged when the temperature is below 0℃ or above 45℃.
6. Do not use the headset battery case after it is fully charged. The battery will run out after about 28 days,we suggest to charge 1 time in one month to avoid battery damage.
2. Q:Does it support to replace the headset battery?
A: The earphone/charging case is equipped with built-in lithium ion battery. Don't support replacement.
3. Q: Does the Mi True Wireless Earphones 2 Basic have to use the complimentary charging cable to charge the charging case?
A: The charging box can be charged by the complimentary charging cable or the cable produced by other regular manufacturers.
4. Q: Does it support to use the mobile power bank to charge the Mi True Wireless Earphones 2 Basic?
A: At present, most mobile power bank supplies have current protection function. When the mobile power supply detects that the output current is too small, generally lower than the current protection trigger value of the charger, so it may trigger the current protection function of the mobile power supply. If the mobile power supply supports a low current mode, you can use a low current mode to charge the headset.
5. Q: How does Mi True Wireless Earphones 2 Basic connect to mobile phones and other devices?
A: The connection method is as follows:
1. Put the earphone into the charging case, press the touch part of any earphone for 3 seconds and then release it. The white indicator light of the earphone flashes (any earphone flashes), and the earphone is waitting for connection.
2. Turn on the device bluetooth, search and connect "Mi True Wireless Earphones 2 Basic".If you need a connection password, type "0000".(The indicator lights go out after a successful pairing or unpaired and connection time out.)
Put the headset into the charging case, close the cover and get close to the Mi phone that has unlocked screen and enabled bluetooth. Open the charging case cover and the phone will pop up to find the earphone. Click "Connect".(The indicator lights go out after a successful pairing or unpaired and connection time out.)
Note:
1. If there are other devices nearby that have been connected to the headset, the headset may have been connected to the attached device before the phone pops up to find the earphone popup window, and the pop-up window will not appear on the phone. At this time, please put the headset into the charging case and press the touch part of any headset for 3 seconds before releasing. The white indicator light of the headset flashes (any headset flashes). When the headset enters the state of waiting for connection, the phone will pop up.
2, MIUI pop-up fast connection needs to update the MIUI phone system the latest version (Not all Mi phone support this function, parts of the model system update to MIUI latest version also does not support this function, with mobile phone system updates, the phone models will gradually increase that support this function, whether to support belong to actual situation).
6.Q: Does Mi True Wireless Earphones 2 Basic support left and right earphone connect different devices?
A: Not support.
7. Q: Does Mi True Wireless Earphones 2 Basic need to series-connect manually?
A:Don’t need.
8.Q: How to clear Mi True Wireless Earphones 2 Basic connection record (Restore factory Settings)?
A: 1. Put the left and right headphones into the charging case first.
2. At the same time, long press the touch part of the left and right earphones for 7 seconds, when the white indicator light of the earphones is normally on, release the button.
3. The previous connection record will be cleared. and the earphone white indicator flashes,It is waiting for pairing.
9.Q: Does Mi True Wireless Earphones 2 Basic support to swich song and adjuesr volume?
A: The headphone can't switch the song or adjust the volume. You need to switch the song and adjust the volume on the mobile phone (local voice commands are not supported).
10.Q:Does Mi True Wireless Earphones 2 Basic support to waterproof?
A: Mi True Wireless Earphones 2 Basic can prevent water from splashing in all directions. The headset can work normally during sweaty exercise (such as fitness) or walking and cycling in the light rain. It is recommended to wipe the headset timely after getting wet. Splash and water resistance is not always effective, and the protection performance may be reduced by daily wear and tear. Do not charge the headset in the wet state, do not wear the headset swimming; Damage due to immersion in liquid is not covered by the warranty.
11.Q:Does Mi True Wireless Earphones 2 Basic support to waterproof?
A: Mi True Wireless Earphones 2 Basic can prevent water from splashing in all directions. The headset can work normally during sweaty exercise (such as fitness) or walking and cycling in the light rain. It is recommended to wipe the headset timely after getting wet. Splash and water resistance is not always effective, and the protection performance may be reduced by daily wear and tear. Do not charge the headset in the wet state, do not wear the headset swimming; Damage due to immersion in liquid is not covered by the warranty.
12.Q: Why is the sound quality of Mi True Wireless Earphones 2 Basic fine when listening to music but worse when playing games?
A: Because when listening to music, A2DP is activated. When playing the game, the game App is activated by the HFP calling protocol, the HFP protocol audio bandwidth is narrow, the sound quality is slightly poor.
13. Q: Does Mi True Wireless Earphones 2 Basic support local voice function?
A: Does not support local voice function.
14. Q: How to check the battery of Mi True Wireless Earphones 2 Basic on the mobile phone terminal?
A: Check the power of the Earphones:
When the earphones is connected to the phone, the notification bar shows the low power of the two headphones, and the battery balance can be checked by the status of the battery cell.(Note: Some phones do not support the function of the notification bar to check the power of the Bluetooth device.)
Check the battery capacity of charging box:
When opening the charging box cover or putting the headset into the charging box:
1. The white indicator light of the charging case goes on for 5 seconds, indicating that the battery is sufficient;
2. The white indicator light of charging box flashes or is not on, indicating low power or no power, timely charging is required.
Use a Mi phone to quickly check battery:
After the earphone is successfully connected to the phone, put the earphones into the charging box, close the cover and approach the unlocked Mi phone with Bluetooth enabled. Open the charging box and a dialog box will pop up to check the power of the headset and the charging box.(note: use MIUI popup window quickly see power function, the mobile phone system must be updated to the latest version MIUI (this feature is not all millet mobile phone support, parts of the model system update to MIUI latest version also does not support quickly see power function, with the mobile phone system updates, support phone models will gradually increase, whether to support that refers to the practical situation).
Troubleshooting
1. Q: How to do if the indicator light of the charging case is not on (it cannot be charged)?
A: It cannot be charged. Please follow the following steps to check:
1. It may be because the charging box has been unused for a long time. After charging for a period of time, observe whether the indicator light is on.
2. Check whether the charger and charging line are normal (try to change the charger and charging line), and check whether the power supply of the plug board is normal;
3. Restore the headset to factory Settings and then try to charge the charging box;
4. When the ambient temperature is too low, it may be impossible to charge;
5. It is suggested to after-sale inspection.
2. Q: How to do if the headset cannot be charged?
A: Please follow the following steps:
1. Confirm whether the charging box has enough power. After opening the cover without charging, the white indicator light of the charging box flashes or does not light, indicating low or no power.
2. If the headset has not been used for a long time and the power of the headset has been exhausted, please check whether the charging is normal after charging for a period of time;
3. Check whether the charging contact of the headset and the charging needle in the charging case are damaged, dirty or in bad contact. If the charging contact at the bottom of the headset is dirty, please wipe the charging contact and put it into the charging case to charge the headset until the surface is clean and bright.
4. When the ambient temperature is too low, it may be impossible to charge;
5. It is suggested to after-sale inspection.
3. Q: How to deal if the earphone battery drains fast?
A: Please follow the following steps:
1. If the headset is low in power, please use it after it is fully charged;
2. When the volume of the headset is large, the battery consumption will be accelerated, and the volume of the headset can be appropriately reduced,
3. In the use environment with large electromagnetic interference or the distance between the headset and the mobile phone is too far or there is a wall barrier, the power consumption will be accelerated. When in use, keep away from electromagnetic interference sources such as microwave oven as far as possible to ensure that the distance between the headset and the mobile phone is appropriate and there is no obstacle barrier.
4. Q: How to do if the phone cannot search the earphone?
A:1. Confirm whether the power of the headset is sufficient. If the power is insufficient, please try to search the connection after charging for a period of time;
2, Headset needs to stay at connection state (headphones white lights flash), mobile phone can search to the headphones, if headphones don't wait for connection, put the headphones in charging box, long press any the touch of a headset site after 3 seconds to loosen, headphones white lights flashing (arbitrary a headset flashes), headphones enter waiting for connection state;
3. Restore factory setting. Put the left and right earphones into the charging case and press the touch part of the left and right earphones for 7 seconds. The white indicator light of the earphones will be on for a long time.
4. Try to search after changing the mobile phone and using the environment. If the search still fails, It is suggested to after-sales inspection.